Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

A complimentary full breakfast is served on weekends from 6:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. Public areas and some rooms are wheelchair-accessible.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Ottawa, within a 10-minute drive of attractions like Old Depot Museum and Forest Park. It is approximately 29.5 miles from the University of Kansas.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 9:00 AM to 10:00 AM.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age.

Comfort Inn Ottawa Kansas

What guests think

At Comfort Inn Ottawa Kansas, travelers frequently praise the friendly front desk and generally clean, comfortable rooms, while noting that the property feels dated and some maintenance lapses like noisy fridges, dim lighting, or broken fixtures can affect the experience.

Hot breakfast often earns compliments, with occasional supply or equipment hiccups. The location is convenient for dining, trails, and town access, though road construction and freeway proximity cause minor access or noise issues for some. Expect solid value and service in a basic, aging property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several facility issues were reported, including a closed or unsanitary pool and nonworking hot tub, plus broken gym equipment and limited parking. On-site laundry was unavailable during at least one stay.

Related guest reviews

2

Renee

6 Apr 2024

·

Stayed 1 night

The hot tub was not working. I had called ahead of time to make sure it was working she said it was but when we got there it wasn’t. 😡

6

Chandrakanth Sai

24 Jul 2025

·

Stayed 1 night

Well none of gym equipment is working One of the lights next to bed is not working the room had a damp smell But it wasn't too bad.. okayish

2

Mallory

28 Jan 2023

·

Stayed 4 nights

We stayed at Comfort Inn for 4 nights, due to my sewer line collapsing, and having a flooded house from the sewer line. First off, the people at the check in desk are very rude. No smiles, and half the time don’t even acknowledge you are there. My daughter went to ask for a complimentary toothbrush since she forgot hers. The front desk clerk was outside, smoking right by the door. The lady blew smoke in the direction of my daughter and said “we’re out”. There were bugs in the lamp shades, dried blood on the sheets, and huge rips in the carpet. The next day, I asked where the laundry services were, and the man at the desk said “our washer is broke. There’s a laundromat down the street”. In addition to the laundry facility being down, the pool was also down as well, which was one of the main reasons we booked at Comfort Inn. Housekeeping came everyday to bring us new towels and remove the ones we had used, but didn’t make any beds or change out the sheets, or take out the trash. After our stay ended, our house was still not live-able, but we checked out and went to a different hotel. One that had an operational laundry room and pool.

8

Diana

27 Mar 2023

·

Stayed 1 night

The staff was kind, the breakfast buffet was well-stocked and clean. the bathroom in the swimming pool area was not very well kept. There was quite a bit of construction areas around the facility.

4

Lori

9 Jul 2025

·

Stayed 3 nights

Parking was awful! Very limited.

4

Bobby

22 Nov 2023

·

Stayed 1 night

Hotel was not as advertised. The property was run down, carpets were dirty, walls stained, odd smells, etc. The pool was unsanitary and the hot tub had 4 inches of water and kids identified worms floating in it. I would have left and been refunded if policy allowed. Spend the extra 30$ and stay across the street.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with some calling them spotless. Others reported issues like stained carpets, musty or moldy odors, and occasional lapses that made cleanliness feel inconsistent.

Related guest reviews

8

Cindy

16 Oct 2024

·

Stayed 1 night

This hotel was great for the price. The check-in was friendly and speedy. Breakfast was okay. the room was barely clean. The only problem I had was the nightstand drawer Wouldn't stay shut and the curtains wouldn't close.

10

Ricky Jr

18 Jun 2025

·

Stayed 1 night

Nice clean hotel room

2

Mallory

28 Jan 2023

·

Stayed 4 nights

We stayed at Comfort Inn for 4 nights, due to my sewer line collapsing, and having a flooded house from the sewer line. First off, the people at the check in desk are very rude. No smiles, and half the time don’t even acknowledge you are there. My daughter went to ask for a complimentary toothbrush since she forgot hers. The front desk clerk was outside, smoking right by the door. The lady blew smoke in the direction of my daughter and said “we’re out”. There were bugs in the lamp shades, dried blood on the sheets, and huge rips in the carpet. The next day, I asked where the laundry services were, and the man at the desk said “our washer is broke. There’s a laundromat down the street”. In addition to the laundry facility being down, the pool was also down as well, which was one of the main reasons we booked at Comfort Inn. Housekeeping came everyday to bring us new towels and remove the ones we had used, but didn’t make any beds or change out the sheets, or take out the trash. After our stay ended, our house was still not live-able, but we checked out and went to a different hotel. One that had an operational laundry room and pool.

10

Shannon

28 Dec 2025

·

Stayed 1 night

Room was spotless, staff was courteous and helpful.

10

Heather

16 Feb 2025

·

Stayed 1 night

The cleanest hotel I have stayed in. Friendly staff and accommodating to needs.

10

Brian

17 Jul 2025

·

Stayed 1 night

Very clean and comfortable!!

6

Bryan

6 Oct 2025

·

Stayed 3 nights

Room was ok. Not dirty but not exceptionally clean. Pride in maintenance and repair was lacking. Not matching paint color for repairs, crack in almond colored tub repaired with white caulk. Some mold spots in shower. Toilet was clean and sheets were clean but carpet in the room was stained here and there. Bed was comfortable and room temperature was good. Breakfast buffet was good with a good variety of options.

4

Christa

30 Dec 2024

·

Stayed 1 night

Property looks sketchy outside but inside was ok other than it smelled like sewer gas in the building. Room 314, fridge hummed all night, no hot water pressure in sink or shower. Toilet clogged up, they could not fix it so gave us access to room across the hall to use. No compensation for the inconvenience, they said a manager will have to call us but so far have not heard anything. Would not recommend. Better options in town.

8

Linda

16 Apr 2024

·

Stayed 1 night

Very helpful and friendly staff. However the room had a musty smell.

8

Gary

5 Jan 2026

·

Stayed 2 nights

Our room and the motel seemed well kept, clean. The breakfast was sufficient for a quick breakfast . Employees were courteous. The in room refrigerator was noisy thru the night. The bed was very comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many guests found beds comfortable and rooms basic but dated. Recurrent complaints include noisy appliances, limited or non-closing drapes causing light, occasional HVAC or fixture problems, and sporadic noise or Wi-Fi issues.

Related guest reviews

8

Joe

20 Sept 2023

·

Stayed 1 night

Room 206 did not have blackout curtain over the AC so outside light came in all night affecting sleep comfort.

6

Patrick

28 Oct 2023

·

Stayed 1 night

Solid plavce place for a short stay, needing a bed and shower. You’re wife won’t like it..

8

Steve

13 Oct 2024

·

Stayed 1 night

Check in was very easy, friendly staff and the breakfast also pretty good and fresh no issues. Nice place to stay. Only 1 complaint---we were on 3rd floor and we could not close the drapes--there were made not to be closed, only the sheers closed and they let in way to much light.

6

Sherri

16 May 2024

·

Stayed 1 night

Front desk was very helpful and nice. Internet did not work in room, only in lobby so I spent all evening in the lobby doing work instead of being able to work in my room. Everything else was fine. Bed was very comfortable.

2

Stephen

30 Sept 2024

·

Stayed 2 nights

TV didn’t work 1st day. Frig very noisy & had to be turned off so we couldn’t use it. Nightstand lamp flickered rapidly when both bulbs were on. Hair dryer had short and only worked intermittently. Bath tub very slippery and grab bar was loose making shower very dangerous for seniors. A low frequency droning noise made sleeping difficult. Beds were clean and not too hard, but otherwise it was a very poor place to stay. Old and poorly maintained.

6

Melissa

7 Jun 2023

·

Stayed 1 night

The staff we encountered were nice…property is worn but you can see where they have upgraded. Beds were comfy and sheets and blankets were soft. Everything smelled and looked clean. Breakfast was okay…needed to be refreshed and warmed. Overall, okay for a one or two night stay.

6

Christa

23 Aug 2025

·

Stayed 2 nights

I enjoyed the staff, Suzy was very informative, genuine and caring. The distance from the University is a plus. However, it needs to be updated. It had no usb plugins, lighting in the bathroom was dim, the bathroom had no fan so the room stayed muggy. The room itself smelt like mold.

6

Alan

8 Nov 2025

·

Stayed 1 night

Overall its a 1990 motel, without any upgrades to the rooms nj

4

David

26 Aug 2025

·

Stayed 3 nights

The rooms need a major overhaul, you can’t use caulk to fix everything. It definitely not like the picture when you book your room.

8

Gary

5 Jan 2026

·

Stayed 2 nights

Our room and the motel seemed well kept, clean. The breakfast was sufficient for a quick breakfast . Employees were courteous. The in room refrigerator was noisy thru the night. The bed was very comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with efficient check-in and attentive breakfast hosts. A few guests reported poor communication or limited resolution when problems arose.

Related guest reviews

8

Margi

26 May 2025

·

Stayed 4 nights

Staff was super friendly and efficient.

10

Stephanie

24 Jan 2025

·

Stayed 1 night

The lady at the check in is fabulous. Very kind & helpful.

8

Maria

3 Oct 2025

·

Stayed 2 nights

Excellent font desk service

10

Kimberly

27 Sept 2025

·

Stayed 1 night

Moved daughter to college. Room was clean. Front desk staff was great and friendly.

2

Mallory

28 Jan 2023

·

Stayed 4 nights

We stayed at Comfort Inn for 4 nights, due to my sewer line collapsing, and having a flooded house from the sewer line. First off, the people at the check in desk are very rude. No smiles, and half the time don’t even acknowledge you are there. My daughter went to ask for a complimentary toothbrush since she forgot hers. The front desk clerk was outside, smoking right by the door. The lady blew smoke in the direction of my daughter and said “we’re out”. There were bugs in the lamp shades, dried blood on the sheets, and huge rips in the carpet. The next day, I asked where the laundry services were, and the man at the desk said “our washer is broke. There’s a laundromat down the street”. In addition to the laundry facility being down, the pool was also down as well, which was one of the main reasons we booked at Comfort Inn. Housekeeping came everyday to bring us new towels and remove the ones we had used, but didn’t make any beds or change out the sheets, or take out the trash. After our stay ended, our house was still not live-able, but we checked out and went to a different hotel. One that had an operational laundry room and pool.

10

Michelle

25 May 2025

·

Stayed 1 night

Great service

10

Scott

11 Oct 2025

·

Stayed 1 night

The front deck person was cheerful and friendly at check in. Give her a raise!

4

Christa

30 Dec 2024

·

Stayed 1 night

Property looks sketchy outside but inside was ok other than it smelled like sewer gas in the building. Room 314, fridge hummed all night, no hot water pressure in sink or shower. Toilet clogged up, they could not fix it so gave us access to room across the hall to use. No compensation for the inconvenience, they said a manager will have to call us but so far have not heard anything. Would not recommend. Better options in town.

10

Mia

26 Nov 2025

·

Stayed 1 night

My son and I stopped overnight to visit OU the next day. The front desk associate was very friendly. Suzanne (I believe) gave us a warm welcome.

10

Jeffrey

20 May 2025

·

Stayed 3 nights

Check-in was very efficient and easy. The bed/pillows were very comfortable. The server preparing breakfast and restocking items was very friendly to the guests.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for dining and shopping, with easy access to local trails and town. Some guests noted road construction or freeway proximity affecting access or noise.

Related guest reviews

8

David

20 Dec 2023

·

Stayed 1 night

Easy access

10

Faron

14 Aug 2023

·

Stayed 1 night

We stayed one night to get some redt before we completed our drive to Minnesota. The bed was comfortable, had pretty good water pressure. Staff was friendly. There was road construction around the hotel so was a bit of a psin to get to. It was also a bit of a pain to get back on the freeway. If needed we would stay here again

10

Arcely

9 Jul 2023

·

Stayed 1 night

Location, very convenient. The front desk Lady was very nice. Overall nice and clean

10

VALERIE

16 Aug 2025

·

Stayed 1 night

Front desk staff pleasant and efficient. Room was clean and in good condition. Nice hotel. Convenient to dining. Can walk to several restaurants.

10

Rick

25 Aug 2025

·

Stayed 1 night

We liked the location. It was close to downtown but far enough away that we weren’t bothered by noise.

8

julie

7 Apr 2023

·

Stayed 1 night

kind of noisy next to freeway Very short staffed, woman on afternoon shift was also there in the morning

10

Marise

19 May 2025

·

Stayed 3 nights

I came to Ottawa to bike the trails. This hotel is well located - a half mile from Prairie Spirit Trail and 3.5 miles from Flint Hills Nature Trail (via Prairie Spirit). Safe and easy to get to. I got in early and they let me check in right away. This was my second time staying here. I will be back.

10

Holly Christian

1 Aug 2025

·

Stayed 1 night

Hot breakfast included in the price and Walmart just around the corner.

10

Rose

14 Oct 2025

·

Stayed 1 night

This was the first of 3 meetings in the area. Convenient place to stay.

8

Joyce

11 Jul 2023

·

Stayed 1 night

The property was clean. Restaurants in walking distance.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast is frequently praised for being early, filling, and with decent variety, though some guests encountered missing items or equipment issues. Overall food quality is described as good to average.

Related guest reviews

10

Kenneth

19 Sept 2024

·

Stayed 1 night

Nice, friendly staff in a clean property

10

kelly

26 Apr 2025

·

Stayed 1 night

what we got for what we paid was better then we expected. The room was clean and the breakfast had more choices then we thought there would be .Cute little town

10

Jesus

6 Jun 2025

·

Stayed 4 nights

The service was very friendly, the food was average, but they opened earlier on the day that some of the guests were attending a race in Emporia, this was a really nice compliment. The hotel is well mantained and with restaurants and places to buy food and basic necesities near by.

6

Julie

13 Nov 2024

·

Stayed 1 night

Property showed ware in need of repair. Coffee machine was broken. Night desk agent had difficulty with English communication.

10

Mark

2 Apr 2025

·

Stayed 11 nights

We recently stayed here for 10 days. The rooms were clean, breakfast was excellent, and the staff was exceptional, particularly Tracy (breakfast guru) and Suzanne (night clerk). We would define stay here again!

10

Vera

23 Dec 2023

·

Stayed 1 night

We had a great night's sleep. Breakfast was very good as well. Staff friendly and helpful.

6

Melissa

7 Jun 2023

·

Stayed 1 night

The staff we encountered were nice…property is worn but you can see where they have upgraded. Beds were comfy and sheets and blankets were soft. Everything smelled and looked clean. Breakfast was okay…needed to be refreshed and warmed. Overall, okay for a one or two night stay.

10

Jacquelyn

30 Jun 2024

·

Stayed 1 night

Excellent property. The staff was incredibly friendly. Great breakfast

10

Kathy

2 Mar 2024

·

Stayed 1 night

Clean. Nice breakfast

8

Leslie

15 Sept 2025

·

Stayed 1 night

Facility and room very comfortable. The young lady at the desk was nice, but not well organized. There was no milk for cereal Room was very nice

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $113	3 $103
4 $94	5 $98	6 $98	7 $93	8 $103	9 $103	10 $103
11 $89	12 $93	13 $93	14 $95	15 $112	16 $127	17 $127
18 $89	19 $93	20 $93	21 $93	22 $93	23 $105	24 $102
25 $85	26 $88	27 $88	28 $88	29 $88	30 $96	31 $97

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $85	3 $82	4 $90	5 $96	6 $131	7 $97
8 $80	9 $87	10 $88	11 $86	12 $85	13 $93	14 $87
15 $81	16 $85	17 $93	18 $98	19 $84	20 $90	21 $92
22 $80	23 $82	24 $80	25 $80	26 $82	27 $90	28 $92
29 $87	30 $82

Comfort Inn Ottawa Kansas

About this property

Location

Room options

King Suite

Queen Suite

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Guest reviews of Comfort Inn Ottawa Kansas

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn Ottawa Kansas

Prices for upcoming dates