Is parking available at the property?

Self-parking is available on-site for a fee of USD 27 per day.

Does the hotel allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible facilities, a pool hoist, and assistive listening devices. There is also a stair-free path to the entrance and accessible parking.

Where is the hotel located in relation to key landmarks?

The hotel is located in Old Town San Diego, within a 15-minute walk of Old Town San Diego State Park and Heritage Park, and is 0.8 miles from the University of San Diego.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs/infant beds are available upon request at no additional cost. Information about extra beds is not specified.

Hilton Garden Inn San Diego - Comfortable Stay

Average nightly price at Hilton Garden Inn San Diego Old Town/SeaWorld Area by month, last 12 months (USD)
Month	Average price
January	$151
February	$188
March	$192
April	$200
May	$183
June	$252
July	$283
August	$199
September	$194
October	$190
November	$163
December	$153

What guests think

Hilton Garden Inn San Diego Old Town/SeaWorld Area earns strong praise for its walkable Old Town location and generally clean, comfortable rooms, while mixed reports about service consistency, maintenance issues, and add‑on charges can make stays feel uneven.

Rooms are often spacious and quiet, though some report loud HVAC, thin walls, lingering odors, or small repairs like broken doors and leaky showers. Facilities draw mixed reactions: parking spaces are tight and usually paid, and the pool or hot tub can be underheated or unavailable. Dining feedback ranges from tasty breakfasts to limited menus and higher prices. Expect a convenient base with comfort levels that vary by room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: parking is paid with tight, hard‑to‑find spaces, and several guests found the pool or hot tub underheated, closed, or lacking towels. Lobby and common areas are generally liked, but gym upkeep can lag.

Related guest reviews

10

Alan

Aug 5, 2024

·

Stayed 3 nights

Parking outside was not great. The spots are not clearly marked and other guests took up two spots, limiting the total available parking. Additionally, the spots were very narrow. The underground parking was good but could not accommodate most vehicles as the entrance is very low. The gym was clean but lacking in maintenance to the cable machine. Needs servicing asap.

6

Abena

Jul 31, 2025

·

Stayed 4 nights

Great location for old town and Zoo. Service not up to standard and had to prompt for replenishment of amenities in room every day. No towels around pool and pool side tired and old.

6

Erica

Jul 20, 2025

·

Stayed 2 nights

It looks better in the pictures. The jacuzzi was not even hot, the pool seems like it was not heated, and the fire pits didn’t even work. Over priced in my opinion.

8

Sandra

Jun 2, 2024

·

Stayed 1 night

The parking space are very small.

8

James

Sep 29, 2023

·

Stayed 1 night

All good except paying $24 for handicap parking is not good :(

6

Carmen

Jun 7, 2024

·

Stayed 2 nights

The actual hotel is pretty nice. The staff are friendly and there’s coffee in the lobby. The little corner where you could buy snacks wasn’t stocked and when we asked about that we were told it was because they ran out of stuff. Fair enough. We took an Uber later and picked up some snacks and drinks. The beds in our room were super comfy and the bathroom was clean. We heard very little airport noise The parking lot was pretty bad. There’s an area shared by this hotel and the one facing it so there are a lot of people there. It took us a while to find a spot and when I parked, I didn’t want to leave so I wouldn’t have to find another one The parking spaces are pretty small. I was parked between the white lines next to a similarly parked car and I had to hold my door to avoid hitting the other car. When I checked out and went to my car, there was a dent on my driver’s side door and a scratch on my passenger side door. Since they charge for parking, I think the spaces should be bigger… but then there would be less spaces… No good solution there except maybe waive the parking fee. We had to call an Uber or drive to get dinner, but hotel is right across the street from the airport, so it’s super convenient for travelers. I think they have an airport shuttle, but we never had to use it.

8

Andrew

Oct 13, 2024

·

Stayed 1 night

Very nice hotel with small resturaunt and bar with a mini convenience store which was a very nice plus. Also had a nice small outdoor pool and hot tub.

8

Loretta Jane

Dec 30, 2023

·

Stayed 4 nights

Our go to hotel when we visit San Diego. Great staff. Great location. About 10 minute drive to Sea World and 15 minutes to the Zoo. The pool and spa area are currently closed through January.

8

Cynthia

Jul 13, 2024

·

Stayed 1 night

Very clean, nice atmosphere, but the Jacuzzi was broken when we went. Also, the pool looks different in person than in pictures.

8

Anne

Nov 3, 2025

·

Stayed 1 night

Room was very clean. Quick check in and out. Quiet and comfortable place to stay and just a short walk to Old Town. Just wish there wasn’t an extra charge for parking.

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Cleanliness

Cleanliness is inconsistent: many mention very clean rooms and a tidy lobby, but recurring reports cite dirty or stained carpets, bathroom mold, smoke or other odors, and occasional housekeeping misses.

Related guest reviews

4

David

Oct 13, 2025

·

Stayed 2 nights

The carpet in our room was extremely dirty. Large spots indicating either pet stains or other liquids. The pillowcases were dirty and stained. The restroom was very water damaged. This is unfortunate, this has been our go-to hotel for over 3 years and we are now looking to stay elsewhere. We visit San Diego at least once a month. Do better Hilton.

8

Isabel

Jun 26, 2024

·

Stayed 1 night

Dirty carpet, bathroom edges were dirty, shower walls not clean

10

Brenda

Nov 3, 2025

·

Stayed 1 night

We had a short stay but overall service was great and our room was nice and clean.

2

Joyce

Jul 30, 2024

·

Stayed 1 night

Management needs to be properly trained before they get started the position of Manager at The Hilton Garden Inn San Diego Old Town, deftly I never had the worst customer service from a male manager that is so misogyny and a liar and unrespectful!!! I got a worst dirty carpet room: on one side with a used condon, and on some other sides some horse poop and also some other pieces of trash like a candy wrap, and some other stuff next under the light table next to my bed. My shower was still durty since I got there with empty bottles with NO shower gel and NO conditioner. My 4 pillow covers, they were extra extremely very wrinkled. I made the front desk know, about what was going on my room from the beginning and she explained me that they were sold out and she couldn't do not much but she told me that her manager could talk to me at the next day. Then my husband and I , we didn't had no choice cause all the hotels around they were booked up. I paid more than $400. per night, for a disgusting room at Hilton Garden Inn at San Diego Old Town; my worst room ever!!!!!

6

Christopher

Nov 10, 2025

·

Stayed 1 night

The staff were pleasant, the carpet had nail clippings everywhere

8

Jennifer

Sep 30, 2024

·

Stayed 2 nights

Hotel is in a great location, lobby was clean, kids loved the pool area. Kitchen was fast and very convenient. Other then the mold in the bathroom our stay was wonderful.

2

Kristi

Jan 27, 2024

·

Stayed 1 night

Mild in bathroom and dirty

8

Alexandra

Nov 26, 2025

·

Stayed 3 nights

Clean room, spacious. Tv was a little tricky to use

2

Juan

Sep 5, 2023

·

Stayed 3 nights

Smoke in the room soon as we check in

8

Anne

Nov 3, 2025

·

Stayed 1 night

Room was very clean. Quick check in and out. Quiet and comfortable place to stay and just a short walk to Old Town. Just wish there wasn’t an extra charge for parking.

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Rooms

Rooms are frequently described as spacious and comfortable, but recurring complaints include loud or cycling A/C, thin walls, odors, and minor maintenance issues such as broken doors, leaks, and humming equipment; some guests found mattresses or pillows uncomfortable.

Related guest reviews

6

Naomi

Feb 17, 2025

·

Stayed 2 nights

My stay was good except my room was next to a loud air unit which shook my room non stop, it really made the stay unpleasant, not to mention the noise insulation in general is pretty bad. Apart from that the staff is kind and accommodating.

8

julie

May 23, 2025

·

Stayed 4 nights

Great location. Clean. Parking available, just small spaces. Only negative thing about stay was emergency light in room that flashed all night long. Will stay here again if ever in San Diego again. Loved my welcome on tv when arrived!!

8

Dayana

Sep 23, 2024

·

Stayed 2 nights

Walls are thin. Woke up at 1am to people blasting music and slamming doors.

8

Susana

Jul 14, 2025

·

Stayed 2 nights

We loved that it was right across the street from a Mexican food restaurant. The room air conditioner was annoyingly loud!! The sheets were rough and the mattress was not very comfortable.

2

Oscar

Aug 25, 2025

·

Stayed 1 night

Bed was hard as a rock and didn’t get rest would like a refund.

10

Trina

Jul 5, 2025

·

Stayed 2 nights

Our room was large, comfortable and clean. Nice view, quiet, lobby was beautiful. Temp was nice with central AC and programmable thermostat. Loads of options for tv, live tv, Netflix, etc.

4

kevin

Aug 5, 2024

·

Stayed 1 night

The property itself was really nice. Is a great location. Staff are great. Nice pool and clean. However beds were super uncomfortable and quiet thing was the AC unit when it kicked on sounded line a plane was taking off in the bedroom. It was so loud itv was impossible to sleep. That might be the worst night sleep I’ve ever had in my life 😞

4

Danielle

Nov 17, 2025

·

Stayed 1 night

We were assigned room 126. If this is ever the case at this hotel, ask to change rooms immediately, unless you need to be up at 4:30 am. The noise from the kitchen was unbearable and the banging of the plates went on non stop for the next three hours. This room is also adjacent to the elevators and back door, not a great combo. Wasn't a great night stay!

6

sandra

Aug 23, 2025

·

Stayed 5 nights

Pros: Nice and clean hotel. Friendly staff. Walkable distance from Old Town which was great. Easy parking for a daily fee. Free coffee downstairs in the morning. Cons: No air ventilation in the bathroom or room in general. Windows do not open so no fresh air comes in the room. Due to this the hotel hallways and room was stuffy and stinky at times. Last two days of our 5 day stay were loud at night.

8

Priscilla

Jun 1, 2025

·

Stayed 1 night

Shower door frame needs attention. Water leeks and pools outside in the corner. Which will cause mold. The water turned off while my husband was taking a shower. It eventually turned back on. That was weird.There was a consistent humming noise. I'm not sure where it was coming from but it kept my husband awake Room 406

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Service

Service sentiment is mixed: many guests praise friendly, helpful staff and easy check‑in, while others report rude or unhelpful front‑desk interactions, room‑type mix‑ups, delays, or overbooking; housekeeping requests are sometimes missed.

Related guest reviews

6

SHIRLEY

Jun 17, 2025

·

Stayed 2 nights

Staff was kind of rude

10

Gerardo Antonio

Apr 18, 2025

·

Stayed 3 nights

Excellent Staff!

6

Geraldine

Feb 18, 2024

·

Stayed 2 nights

On Saturday afternoon when we returned to our room the key wouldn’t work. There was a long line of other guests with the same problem. So you had people checking in and people already guests in a long line. One poor man in a wheelchair said he paid &2000 in advance for his room and there was no record of it. I waited for almost an hour in line to get new keys. The only saving grace was Ruth the desk clerk. She was calm and reassuring and the only thing from a riot. She was great No WiFi available even though I have Hilton Honors. Send in a crew to review the facility

4

Adalberto Alejandro

Jul 1, 2025

·

Stayed 2 nights

I had bought it reserved a king size bed for my wife and I and our little daughter. The first night they gave our king bed to other guest, they provided 2 queens but we're tall people. Our daughter fell off the bed and the sécond night, they almost gave our king sized bed again, if it were not for my wife who called multiple times to save our bed. They were going to give it away! I would not recommend this hotel to my family or friends. Also the guy at night was pretty stern and rude about not having our king size available. Also our daughter is special needs and we were not happy when she fell off the bed in her sleep. We almost took her to the ER but she calmed down after 10 mins of crying !

2

Carisa

Feb 2, 2024

·

Stayed 1 night

I was traveling with friends for a fun one night stay in San Diego. We felt this hotel was in the Hilton family, so we knew what we could expect. Pre check-in was pleasant. We completed everything including my friend service animal registration. We were told rooms close to eachother was no problem and guaranteed ready at 3pm. At 3:15 we were told rooms were ready, then they were not, then they were togther, then they were not, then the manager raised his voice at us and said we had to wait an hour. Then suddenly the rooms were ready again. It was very bizarre, like we walked in on an emplyee argument and it was taken out on us. The wrost was still to come. We came back, noticed there were parking passes on parked cars. We were never offered a parking pass. This means we had go to the front desk again. It was the same rep from 3:15. My friend paid for parking, and we stood in the lobby entrance while another friend left to put the pass on the dashboard. This entire time, my friend has had his service animal with him. Suddenly, the rep asks across the lobby if he is in a pet room, he's going to have to move rooms, and there are paperwork/fees involved. He walked back to the desk to explain it was a service animal and to show his paperwork. She said no need and gave him a tag to put on the door. He walks back to me. Then, she said, "Are you sure that it is a service animal?" He walked back to the show his paperwork. She was harassing him in front of other people in the lobby.

10

Melissa

Jun 26, 2025

·

Stayed 1 night

We arrived early and the staff let us check-in early and gave us a nice room. Very friendly staff. I will definitely stay here again next time we come back.

10

Rene

Nov 4, 2025

·

Stayed 1 night

Outstanding location and customer service!!

4

Allen

Jun 1, 2025

·

Stayed 1 night

Room wasn't ready at check-in. Waited an hour for room to be clean so we could check-in. Front desk didn't seem to care. Was waiting in loby and never did they come over and update us on room. I finally went over to ask. They said a room just opened up.

10

Rick

Jun 23, 2025

·

Stayed 1 night

We love this hotel. The rooms were very nice and clean. The staff were friendly and helpful. The hotel is in walking distance to Old Town. We definitely will be staying here again.

10

Imelda

May 3, 2025

·

Stayed 1 night

All the staff was very attentive.

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Location

Exceptionally convenient for Old Town, trolley/transit, SeaWorld, and freeway access; many guests walk to restaurants and shops. A few note nearby homeless presence or occasional train/highway noise.

Related guest reviews

8

Mary

Aug 29, 2025

·

Stayed 2 nights

Location was situated a block from the Trolley station - easy access to Petco, Old Town, Seaport village and Old Town is literally across the street (easy walk).

10

Daranee

May 26, 2025

·

Stayed 1 night

Great location.

10

Robert

Jul 24, 2025

·

Stayed 1 night

Hotel is across the street from Old Town and very walkable to visit the State park. It's also very centrally located to get to other parts of San Diego which are close by including downtown, Sea World, and various beach communities.

10

Adolfo

Jun 12, 2025

·

Stayed 1 night

Very good location, near transportation hub and attractions. The staff was very friendly and helpful.

8

Naresh

Dec 29, 2024

·

Stayed 2 nights

Property is near to sea world, have food , medical options within 1 mile radius. There are homeless near to railtrack but didn't notice any issue around this hotel.

10

Aide

Jun 19, 2025

·

Stayed 1 night

Perfect location to everything. Easy freeway access.

6

Amanda

Oct 27, 2024

·

Stayed 7 nights

Good location for Old Town! Not much else to do walking distance like shops, coffee shops, etc. There are homeless in every street corner near by. The hotel itself was nice. The outside area by the pool could use some cleaning but we did go during off season.

8

Anne

Nov 3, 2025

·

Stayed 1 night

Room was very clean. Quick check in and out. Quiet and comfortable place to stay and just a short walk to Old Town. Just wish there wasn’t an extra charge for parking.

10

Eric

Jan 25, 2024

·

Stayed 1 night

Didnt sleep well because of trains

10

Yolanda

Dec 5, 2024

·

Stayed 2 nights

Loved that it was close to Old Town and near Seaworld. They took me and my ESA without judgement. I would say that the bathroom door didnt lock but that was it.

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Dining

Dining is inconsistent: several guests enjoyed the breakfast and found the food good, but others cite limited menus or hours and higher prices; complimentary breakfast is not included.

Related guest reviews

8

Stephanie

Oct 10, 2023

·

Stayed 2 nights

The property is clean and convenient location was a plus. We had a “snacks & drinks” package that meant absolutely nothing. There was also a charge to park each night of $24 which I was not expecting. The breakfast buffet was also expensive for what you get. HGI used to include breakfast with your stay, not anymore!

10

Sandra

Oct 23, 2024

·

Stayed 2 nights

Everything was nice. We had dinner in the restaurant and was delish too. The service was excellent at the restaurant for our Sunday dinner.

8

Sinai

Jun 23, 2025

·

Stayed 1 night

Quiet and clean. Staff is very helpful. Having a restaurant on the premises was very convenient, especially with their breakfast buffet.

6

Nikhil

Jul 26, 2025

·

Stayed 3 nights

Location was good - close to the airport and Sea World. Staff was courteous. The hotel quality was average: - limited food options, no espresso drinks - noisy rooms

10

Marla

Mar 27, 2025

·

Stayed 1 night

The Hilton Garden Inn San Diego Old Town/SeaWorld Area was the perfect choice for our little vacation! We had spent the entire day at the USS Midway and only had to drive a very short time to reach the hotel from the Midway. The hotel is literally across the street from Old Town! Very nice to not have to drive to dinner. The room was spacious and clean; absolutely no complaints. We enjoyed breakfast at the hotel’s restaurant and I have to say it was delicious! Probably the best hotel breakfast we’ve ever had. Our waitress was so helpful and friendly. We’re definitely staying at this hotel again next year when we vacation in San Diego!

8

Timothy

Oct 21, 2025

·

Stayed 1 night

This was a comfortable stay and the property was located so close to Old Town and Sea World. My wife and I enjoyed our stay and we will stay again. Breakfast at the cafe was good and reasonable.

8

Robert

Jan 25, 2025

·

Stayed 10 nights

Your restaurant was not up to my previous Hilton experiences. Breakfasts were good but dinners were poorly prepared. In trying to find improved menu selections, we tried nearby restaurants. After my third dinner, I learned to hate Mexican food! Even when I asked the front desk staff for alternate restaurant suggestions the Hilton staff could only recommend more Mexican restaurants!

8

Duane

Mar 17, 2025

·

Stayed 3 nights

Easy freeway access, quick check in/ out process, lots of wakable dining options. Front desk and Restaurant staff were very friendly. Wifi was free and worked well in the room. Bed and pillows could be better, the continental breakfast was $25 (for eggs and bacon.), not a huge deal just kind of gouge.

10

Georgia

Nov 13, 2025

·

Stayed 3 nights

Was a very good sray, medical reasons, they worked hard to accomdate everything we asked Was impressed with restaurant food & service, although it is small and limit hours and selections, but very satisfactory to stay in. . Location very convenient to access freeways, food, stores, and the great area of Old Town San Diego.

10

Gary

Aug 14, 2025

·

Stayed 2 nights

Breakfast was very good and appreciated.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $160	10 $154	11 $153	12 $180	13 $216	14 $262
15 $131	16 $173	17 $182	18 $211	19 $156	20 $138	21 $156
22 $147	23 $135	24 $147	25 $147	26 $252	27 $258	28 $216
29 $216	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $156	2 $164	3 $164	4 $191	5 $190
6 $182	7 $182	8 $182	9 $156	10 $158	11 $173	12 $173
13 $129	14 $138	15 $138	16 $138	17 $138	18 $138	19 $173
20 $129	21 $138	22 $148	23 $161	24 $147	25 $217	26 $248
27 $270	28 $178	29 $248	30 $173	31 $186

Hilton Garden Inn San Diego Old Town/SeaWorld Area

Prices for Hilton Garden Inn San Diego Old Town/SeaWorld Area

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Drinks and Snacks)

Room, 2 Queen Beds (With Luxury Bathroom)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds (Drinks and Snacks)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed (With Luxury Bathroom)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Guest reviews of Hilton Garden Inn San Diego Old Town/SeaWorld Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn San Diego Old Town/SeaWorld Area

Considering this hotel for your San Diego trip?

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