Negril Palms

Food was good and parking

Nice room, limited tv channel too many junk in the front due to remodeling, not enough parking for guest

Property is located in a nice section of the beach, water and pool are are beautiful. Bar is nice but a bit too quiet. Some music would be nice. Upon check in we were given a room near the front to the office. Since the property is currently under reservation, we had to deal with workmen starting at 8:30 in the morning, and staff leaving after midnight with children were very noisy, unware of waking up the guests. At check in K---a told us the hold on our card would be $100 US. At checkout, J--- realised that the hold on our card was not at $200 which I didn't take to kindly. Also, the beds only have a very light sheet on, so we requested blankets to sleep with the AC. None were sent the first night. The second night I had to intercept the lady cleaning the room, who brought them over. First night also, no hot water to bathe. We have to intercept the workman the 2nd night to make sure the heater was turned on to maximum to enjoy a hot bath. The food service was kind of slow, but was presentable. Overall, I will not be returning, but the next guest might have a better experience.

I have never had to write such a review. This property is under major construction and they are working on Jamaican Time. Be Aware....This property will not be operational come the Winter Season. Hot water on 3 out of 10 days. Property is absolutely filthy from the construction. Upon checkout they attempted to charge us for food and beverages we had not put on our room tab but had paid for in cash. Beach was not kept clean, trashed remained overflowing the trash can for 7 days. Life guard spent most of his day on his phone, would not rake the beach, would not put up the umbrellas and you had to beg for beach towels. The rooms that are available are in poor condition. Water pressure is no existent, doors don't function properly, some rooms A/C were not funtioning, TV's not functioning. The only thing that is keeping the lights on is the staff. They were warm and kind and did the best they could with litle they had to work with.

Negril Palms Review Overall, Negril Palms served its purpose and offered great value for the price. The property provided easy parking, and I appreciated that the ackee and saltfish breakfast was both authentic and very affordable. The main drawback was my room location. I stayed on the ground floor near the entrance, which meant I could hear guests coming and going throughout the day. Next time, I would request the same room on a higher floor for more privacy and quiet. Rating: 4/5 – Excellent value and convenience, with room location being the main area for improvement.

That property should not be rented while renovation is being done. The dust on the property got be very sick. Was told that there was Wi-Fi and TV non was working. For the 1st two days the kitchen did not work. Also, there was no hot water to take a bath for three days. Contruction material all-round as a leave my room. I need to know what going to be done about this situation. Thanks

The rooms are dated and the bathroom taps leaked all night. There was no entertainment and No hot water. Noisy staff early in the morning. Loved the beach but the pool looked uninviting

Property has lots of potential. Located on the beach with a pool. Friendly staff, ok bar, limited but good restaurant. Good size rooms. Out Tv was new but didn’t work. AC gave problems. Difficult to regulate hot water temperature. No tea or coffee in rooms. Good size rooms, comfortable bed. Advertises discount for marathon weekend for pasta meals and we did not get the discount. No compensation for not working TV or AC issue. Front desk person was not helpful at getting that issue resolved. Housekeeping and kitchen staff were professional and friendly. Able to get last minute massages which was great. Property was priced a little high for what it offered.

The Palms was very clean & comfortable. The rooms have new TVs with cable. The restaurant has excellent food with very reasonable prices. The pool was nice & very clean and the beach area, with beach chairs, was well kept.

There were issues. The pool was closed from the time we arrived (around 4pm) and still closed when we left. That was disappointing. A lot of little bugs in the room - understandable as windows and doors had wooden slats. Had to go to front desk quite a few times for internet problems, no blanket in the room. It was worth what we paid.

The property was dirty and run down. The rooms are poorly clean. There is mosquitoes in the rooms which makes it difficult to sleep. Lights switch don’t work, no lamps in the room. The ceiling fan doesn’t work. I will not stay there again. There is no where to park.

When arriving, at first thought hotel was closed because there were about 25 large clear bags of bedding or something piled up blocking the lobby entrance .Room was clean and air con worked well. However, there were: no light bulbs in the lamps, no shampoo in shower, no clock, no phone, no coffee maker, bed had bottom and top sheets but no bedspread or blanket, no ice bucket or access to ice, TV had only a few local channels, wifi required 4 different passwords (one for each device), bar on site was deserted but they did make us a couple of burgers. On departure, they were unable to call us a taxi and we had to call a friend at another hotel to arrange a taxi.

The receptionist was very nice and welcoming the environment was clean and quiet. I enjoyed. going to the beach. The only suggestion I would make is that mats be placed on the floor in the room.

I did not like that the rooms were not very clean and especially the bathroom wasn’t very clean and it smelled bad I had to change rooms the receptionist was not very friendly.

A very poorly managed hotel. Filthy surrounding and room. Initial room had stripping ceiling, AC did not work . Second room was better for these but still filthy. Toilet bowl rusty, roach seen. Piles of old equipment and building materials behind room. Lots of loose and uncovered eletrical wires. Towels worn and torn. Kitchen open with flies, no working kettle on property. Filthy beach chairs needing at least a power wash. Balcony furniture filled without mildew. Stairs to room alway dusty Would not recommend this property to anyone unless there is a full renovation and proper management.

Filthy dirty dingy property water didnt work in the sink broken toilet broken shelf in the wardrobe tiny pool and was even asked to pay for sun lounger which i may add were not fit for use i told them no way hence i checked out after 2 nights made me feel dirty

Excellent staff. Clean facilities. Prompt and daily maid service. Safe surroundings

When you first arrive, the hotel looks run down. The lobby does haven’t much decor and is dark. When you walk past the lobby the hotel itself is beautiful. The best part was the beach, pool, dining area. The pool is right in front of you. The rooms were a bit outdated and they didn’t change our towels. There’s only one little blanket on the bed so I was cold most nights. The shower turns cold. The service is extremely slow but that’s the case everywhere you go in negril. Staff are really nice.

Great location Cute idea of setting up the hotel area Clean rooms in general and great AC Struggle with cockroaches Struggle

The Palms was very clean & comfortable. The rooms have new TVs with cable. The restaurant has excellent food with very reasonable prices. The pool was nice & very clean and the beach area, with beach chairs, was well kept.

Could not tell our room so had to pay cash at bar as we waited for our room. Walk from lobby to sea side bar was the only magical thing about this property. You walked through a well maintained garden canopy of ferns, flowers and fronds. Hat to ask for toilet paper three times, only bar soap provided, much of the lighting was bare bulb wall sconces. Upon stepping in to the room was well detailed at first glance. Walls where thin, could understand conversations in adjacent room. It looks like they are trying to update stuff but we did not see the results of that work. Process good for one night… if you are looking for a bed and beach / pool time this is fine, but beyond that… be aware.

Pros: Small beachfront property with chairs and umbrellas. Cons: Wooden window louvers did not completely close and allowed regular conversations, night frog noise, and biting insects an easy entrance. Woke each morning with additional bites even when using bug spray. Room was clean but very basic with no chairs to sit on except outside. Bathroom was functional but no hot water. Small cafe and bar on-site with food that can be charged to your room. Would probably stay again but ask for another room further away from the road and with windows that stay closed.

The hotel was nice. Property beautiful close to the beach. The only issue was the bed was hard and the room was not very sound proof. Overall it was fine for the price.

I was without television service for 3 days. They finally moved me to another room were.the tv was working, then cable went out for the evening!

I thought I was at a weed dispensary:day care center, it was horrible. I could not sleep at night the couple with kids was fighting, smoking cigarettes all night and day, the kids was running and jumping the entire time. My question a single person downstairs why would you put a family on top of my head. Nasty Nancy’s .

The Negril Palms is an old Negril hotel. The property is well situated on the Seven Mile Beach with a central location to many restaurants and bars along the beach. The best part of the hotel is its location and the beach out front. Many of the staff are extremely friendly and they watch out for their guests. The property unfortunately is in need of updating and maintenance with many things not working in the room (ceiling fan, safe lock, leaks around toilet and sink and no working t.v.) To the hotel's credit it gets a lot of repeat customers year after year. So if you want a great beach and can put up with poor service at the restaurant where you can wait a half hour for a cup of coffee and want a great price then the Negril Palms could work for you.

The room door was an interior door locking only with a thumb push and not deadbolt. We were only offered one key for two people-very inconvenient! The windows were wood slat without screens. The bathroom door scraped floor loudly or not at all.

The TV System is very poor and could not get even basic tv shows. Cable should be improved. There were cockroaches in our room. After spraying we found 8 dead ones and I am deadly afraid of cockroaches. Restaurant has very limited selections and we ate off site every day.

Property has lots of potential. Located on the beach with a pool. Friendly staff, ok bar, limited but good restaurant. Good size rooms. Out Tv was new but didn’t work. AC gave problems. Difficult to regulate hot water temperature. No tea or coffee in rooms. Good size rooms, comfortable bed. Advertises discount for marathon weekend for pasta meals and we did not get the discount. No compensation for not working TV or AC issue. Front desk person was not helpful at getting that issue resolved. Housekeeping and kitchen staff were professional and friendly. Able to get last minute massages which was great. Property was priced a little high for what it offered.

Average hotel room with a slip hazard after the rain when entering the premises. Bed, fridge and air condition was fine.

Definitely an improvement over the last year or so. Food was really decent and water stayed hot. The property still needs some upgrades, but primarily cosmetic. Staff is great and very responsive.

Great beach location with friendly staff. Clean rooms and good prices for food and drink at the bar. Will definitely return for future visits to stay here!

The stay was okay. When I first arrived, the young guy thought it was funny when I had to walk to the front office to find out why i had to wait two hours for my bags to arrive to my room. I noticed some Locals checking in the young guy stated once he finishes helping them, he would bring the bags to my room. I was annoyed so i requested my bags and i took them to the room myself. then i had to walk back to the front to notify them that the tv wasn't working and l just wanted to relax in my room. I was a little annoyed with the front desk staff when i shared my concern regarding the tv not working and the hot water handle was broken, and the bathroom light kept flickering it would not fully turn on, I felt as though i was in the dark at a club. The front office told me that someone would be to my room to fix everything and that never happened. I am a travel agent, and I frequent Negril looking for places to accommodate my clients and I'm sure if I'm happy with this place. This is the second time I've stayed at this location and been disappointed with the staff as well as the food preparation. The food is not recommended at this location. its best to buy off the property. But the overall design of the rooms is amazing the bed is very comfy. Just need better office staff and cooks

This was my second visit and I was totally disappointed. Staff not available and food options super limited. No cable the whole 8 days. The highlight was Bryan the lifeguard who was very pleasant and accommodating. I attempted for the second time to support a small local owned business, but when your staff is cold and despondent it makes a customer feel unappreciated. I hope they pull it together and fix things quickly. I was there with 3 new guest and they were not happy that I recommended this establishment at all.

Very nice property on beach. Staff is A

Property has lots of potential. Located on the beach with a pool. Friendly staff, ok bar, limited but good restaurant. Good size rooms. Out Tv was new but didn’t work. AC gave problems. Difficult to regulate hot water temperature. No tea or coffee in rooms. Good size rooms, comfortable bed. Advertises discount for marathon weekend for pasta meals and we did not get the discount. No compensation for not working TV or AC issue. Front desk person was not helpful at getting that issue resolved. Housekeeping and kitchen staff were professional and friendly. Able to get last minute massages which was great. Property was priced a little high for what it offered.

During my stay at Negril Palms on June 21-22, 2024, I found the hotel to be a delightful beachfront retreat with some minor considerations. The ongoing renovations slightly impacted the visual appeal, especially at the front and in certain areas. However, the atmosphere was otherwise serene and inviting. Check-in with Kevon was efficient, although I had to revisit him twice for the safe key and WiFi password, which ideally should have been provided initially. The highlight of my stay was the mesmerizing beach and lovely pool, perfect for relaxation. The nightly bonfire added a magical touch to the evenings. The hotel amenities, including the spa, restaurant offerings, and attentive service, contributed positively to the experience. Overall, despite the minor inconveniences, Negril Palms offers a tranquil setting with commendable service, making it a worthwhile choice for a rejuvenating getaway

My stay at Negril Palms was a little under “okay.” I checked in around 6:00 PM and was extremely tired after traveling. The first room I was assigned had a lot of ants, which was very uncomfortable. I was then moved to a second room, but the key did not work. After going back and forth, I was finally given a third room that worked. By that time, I was hungry, so I went to the hotel restaurant. Unfortunately, the experience there was disappointing. The male server (with a noticeable spot on his face) made me feel like I was bothering him. After I placed my dinner order, he never asked if I wanted a drink. I eventually had to go back to my room to get my own glass of wine. Because of this experience, I did not eat at the hotel restaurant again during my stay. Instead, I found a restaurant near the hotel, where the service and food were amazing, and I had all of my meals there. (Miss Elliy) Throughout my stay, there was constant noise and fighting, which made it difficult to relax. One morning, my car was blocked in, and I was almost late for an appointment. Overall, I found the staff to be unfriendly and rude, and my experience did not meet expectations.

They did not change our bedsheets. Garbage was not picked up . I asked the lady at 7:30 am for a toilet tissue and she told me someone already there at 10:30 , then at 2:30 I need the toilet tissue and after 10 times of calling ,that’s the only time the girl at the counter came . We ordered food at 8:26 am didn’t serve it until 9:45. Terrible

I like the way the staff or friendly they make you feel welcome. The kitchen need improvement guest should not having to waith 30 minutes for a cup of coffee. Also when buying at the bar take a menu because if they will over charge you it happen to me, I get 3 different prices form the same thing with different person. If you see you room don't clean it because only one key so you have to leave with the housekeeper if you wanted your room clean.

This was our 4th stay at the Negril Palms over the last 8 years. They are making improvements to the property over time. The staff is friendly. Very quick to resolve any issues. The rooms are kept very clean. The hotel is very conveniently located so that you can walk to many restaurants and bars. The beach is perfect and they have plenty of lounge chairs and umbrellas. We stayed 14 days and felt like locals by the time we left. Great value stay if you are not a fussy traveler.

Great spot on 7 mile beach. Staff is great especially Legion the bar tender and Dana. The beach guys are good too (Nasif, Omarion and Shemar). Restaurant and a pool overlooking the beach.

Located in an ideal spot to get any thing that you may need, supermarket, money exchange etc.

Good location

Notre séjour a été très agréable au Negril Palms, le personnel est très gentil (réceptionnistes, serveurs, plagistes, femmes de chambres, …) L'emplacement sur la plage de Seven Mile est parfait, proche de nombreux restaurants, activité nautique, supermarché, … L'hôtel bénéficie d'un restaurant également. La propreté et le confort des chambres (les chambres à l'étage sont plus lumineuses), nous recommandons cette établissement !

Close by to all my needs. Transportation readily available right outside the property.

Love the property location and design, evnironment and staff. Pleasant and courteous. Worth the cost of the room. I will definitely be back!

Small cute probably right on the beach.

It’s right on the 7Mile Beach ,beautiful views .Nice setup with the palm trees gives privacy when sitting outside the room. Staff is friendly.wifi up.Room nice and clean.

Love the location and direct beach access

Perfectly located by the beach. Food is not great. Got the worst room even though we booked a month in advance, shower was not working, room was on the side of the road we could not sleep. They said first come first serve. They changed our room the following day upon our request.

Great beach location with friendly staff. Clean rooms and good prices for food and drink at the bar. Will definitely return for future visits to stay here!

The staff here is so unfriendly- I can go yo Negril tree house and get a real blended fresh fruit drink. All they have at Negril palms is syrup. I do not want sugar cheap syrup, I want the real fruit. They didn’t change the bed sheets for 3 days.. Annette is the only good house keeper and Kevin the cook. If they want to succeed they need to make some big changes and stop trying to CHEAP OUT. MAYBE NEW MANAGEMENT IS NEEFED. The life guards are always on their phones when I come out to get towels, you would think they would see my coming and get beach towels.. nope have to go ask. I did have a nice massage from Monique. Really I would have spent more money with fresh fruits and better chefs, they should put Kevin in the kitchen full time … the pancakes we ordered were a joke. So we went other places to eat unless Kevin was there!!!!

Okay for the price. Nice helpful staff and best of all it’s on the beach. Breakfast was not great. Rooms quaint but basic. Mini fridge old but functional

The property is not new, but they’re doing constant maintenance. The rooms aren’t fancy but very clean. The walkway from your room to the beach is beautiful gardens and the beach doesn’t get more beautiful than Negril Beach to be 50 feet from your room to the beach is amazing. Food was good and more affordable than neighboring options. The beach bar makes the best piña coladas.

Except for the fact that, for the second trip in a row the television did not work & no one knew how to fix the problem, the food & drink were very good & very reasonably priced.

This is not our first time at The Palms. Pros: For the most part the staff was delightful. A shout out to Lisa our Lifeguard, always ready and available to help. Housekeeping gets a big shout out as well, Annette was always prompt and thorough. Food was good, however the menu is limited. Refrigerators are now standard equipment in the rooms. Cons: The manager doesn't appear to take much of an interest in what's going on on a daily basis. No hot water 3 days, no water 1 day as I was told the water tanks were not refilled on the property. Hauling your luggage to and from the rooms isn't a priority either.

The staff very welcome and warm. Dining on site the food was great and convenient. Especially, when you didn’t want to leave the hotel. The beach steps away from the rooms. Price very budget friendly.

During my stay at Negril Palms on June 21-22, 2024, I found the hotel to be a delightful beachfront retreat with some minor considerations. The ongoing renovations slightly impacted the visual appeal, especially at the front and in certain areas. However, the atmosphere was otherwise serene and inviting. Check-in with Kevon was efficient, although I had to revisit him twice for the safe key and WiFi password, which ideally should have been provided initially. The highlight of my stay was the mesmerizing beach and lovely pool, perfect for relaxation. The nightly bonfire added a magical touch to the evenings. The hotel amenities, including the spa, restaurant offerings, and attentive service, contributed positively to the experience. Overall, despite the minor inconveniences, Negril Palms offers a tranquil setting with commendable service, making it a worthwhile choice for a rejuvenating getaway

I like the way the staff or friendly they make you feel welcome. The kitchen need improvement guest should not having to waith 30 minutes for a cup of coffee. Also when buying at the bar take a menu because if they will over charge you it happen to me, I get 3 different prices form the same thing with different person. If you see you room don't clean it because only one key so you have to leave with the housekeeper if you wanted your room clean.