Staybridge Suites Lansing-Okemos by IHG

The staff arranged an easy assessable room upon my arrival once they notice my disability.

We have stayed at this Staybridge a few times this year when visiting family. The rooms have been very good each visit with the exception of the shower. Every time, the shower appears to have not been cleaned. There was excessive amounts of long black hair one time, actual blood another time, and either soap or shampoo build up every time. We like the location and the amenities of the hotel but cannot understand why they do not clean their showers better (or at all).

Staff was awesome

Room was clean except for the shower. Shower walls had to be missed when it was cleaned because there was a lot of long black hair on the walls. I mean A LOT! I wiped down the walls as the tub and toilet were clean as was the rest of the room.

The stay was comfortable. I don't know if I'd return though. There was a dirty towel left hanging behind the door that housekeeping missed. Also, the halls needed vacuuming and there was gum in the carpet of one of the elevators the whole time we were there. Breakfast staff was busy eating and chatting instead of restocking. I had to spread my cream cheese with a spoon. They also only had lids for one size of their coffee cups. The outside walls and ceilings weren't soundproofed and you could hear everything. The area was very nice though.