Name: Holiday Inn Express & Suites Okemos - University Area by IHG
Address: 2350 Jolly Oak Rd., Okemos, Michigan, United States of America, Okemos, Michigan, US
Price range: US$103–US$199 per night
Rating: 9.15

What guests think

Travellers describe Holiday Inn Express & Suites Okemos - University Area by IHG as very clean and comfortable, with friendly, accommodating staff and convenient access to MSU and highways, making it a reliable choice for short stays in the area.

Rooms are often spacious, modern, and quiet, and guests appreciate the pool and gym, easy parking, and pet-friendly setup. Breakfast is frequently described as good, but several reviews report limited variety or poor replenishment on some mornings. Some reviews also mention occasional noise from thin walls or blinking detectors and isolated service lapses. Overall, expect a straightforward stay with practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and gym, and many found parking easy and the property pet friendly. Some noted the pool felt chilly at times.

Related guest reviews

10

Sam

5 Nov 2023

·

Stayed 2 nights

Perfect location and place to stay with our dog. There was lots of room to take him for walks also.

10

KIMBERLY

30 Dec 2024

·

Stayed 1 night

clean and new- staff was very nice. pool was warm and clean. breakfast was fine.

10

Raysha

23 Mar 2025

·

Stayed 1 night

I had a girl’s night with my three young daughters and it was great! We had the first room on the first floor, close to everything but specifically the pool and breakfast. The entry into our room fit our wagon (to haul all the things) perfectly. My only wish was that the pool was warmer, my kiddos might have wanted to use it more. Thanks for a nice, quick trip!

10

Quinn

2 Nov 2025

·

Stayed 1 night

Courteous staff - clean room, clean pool, clean breakfast area, well stocked

10

Rannie

20 Jul 2025

·

Stayed 2 nights

This property was amazing in so many ways. Very Clean, No Smells of mold or water, Wonderful Staff very helpful, Nice Pool area and Gym, Lots of dinning options within walking distance, Pet Friendly, and Free on-site Parking.

10

Mathew

20 Feb 2024

·

Stayed 5 nights

Great stay as always. Room clean, friendly staff, nice pool, good breakfast.

10

Jennifer

22 Sept 2025

·

Stayed 1 night

Check in was smooth with friendly staff. We were traveling with dogs and they were willing to accommodate us with a first floor room if needed. We opted to stick with the second floor and had a very well kept handicapped accessible room. Lots of space, happy kids, happy dogs. Nice neighborhood, well lit parking lot. Would definitely stay again!

8

Kevin

16 Nov 2025

·

Stayed 3 nights

The room was very clean. There is plenty of space for parking. I used the fitness center and I found it to be a good option to get some exercise in.

10

Mary Beth

9 Feb 2023

·

Stayed 1 night

Clean, modern, easy location to MSU, pet friendly

10

Kelly

12 Apr 2025

·

Stayed 2 nights

Super clean and nice pool! Room was really spacious and clean

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Cleanliness

Clean rooms and common areas are a consistent highlight across reviews. A few reports mention missed details like hair in bathrooms, low or unchanged towels, and empty toiletries, plus a discarded glove in the lot.

Related guest reviews

10

Cheryl

1 Oct 2025

·

Stayed 2 nights

This was one of the most cleanest hotel I have stayed in, in a very long time…

10

Ronald

12 Sept 2025

·

Stayed 2 nights

Great room, clean! Breakfast was ok, could have used more options

10

Michael

2 Jan 2026

·

Stayed 1 night

Very clean, nice amenities & excellent breakfast buffet

6

Andre

15 Mar 2025

·

Stayed 1 night

My stay was decent. Didn't have enough towels in my room and it seemed as if the ones I had had not been changed in awhile. Enjoy the contenital breakfast. Staff were nice

10

Rannie

20 Jul 2025

·

Stayed 2 nights

This property was amazing in so many ways. Very Clean, No Smells of mold or water, Wonderful Staff very helpful, Nice Pool area and Gym, Lots of dinning options within walking distance, Pet Friendly, and Free on-site Parking.

10

mary

11 Apr 2025

·

Stayed 3 nights

Very clean spacious room with everything needed. The check in was quick and the employee very friendly. Very quiet in the room also.

10

Terry

19 May 2025

·

Stayed 1 night

Very clean, well maintained property!

8

Emily

6 Dec 2025

·

Stayed 2 nights

Everything was very clean and staff was professional

6

Morgan

30 Apr 2023

·

Stayed 1 night

Always stay at this hotel when up here and it is alway nice. But this time was not really happy to come into the room and find that the bathroom had hair and dirty on the floor and up on the shower walls still.

10

Kelly

12 Apr 2025

·

Stayed 2 nights

Super clean and nice pool! Room was really spacious and clean

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Rooms

Rooms are frequently described as spacious, modern, and quiet with comfortable beds and labeled pillow options. Some guests reported thin walls, blinking detector lights, awkward temperature control, limited hanging space in one room, and a nonworking remote.

Related guest reviews

10

Debora

13 May 2024

·

Stayed 1 night

Accessible room was comfortable and large. There was a roomy bathroom and a great safety bar system in the shower!

10

mary

28 Oct 2025

·

Stayed 3 nights

Very large clean room. Quiet area and great breakfast options

10

Thomas

31 Jan 2023

·

Stayed 2 nights

Everything great. The only improvement needed is there's no fan in the bathroom. Also it didn't seem like thermostat controlled the temperature too well. It was either always too hot or too cold

10

mary

7 Sept 2025

·

Stayed 1 night

Very nice spacious, clean room with all the amenities needed. Extremely quiet and close to restaurants and shopping.

8

Paul

12 Mar 2024

·

Stayed 5 nights

The walls and floors are a little thin, so can hear when people walk around above and below, and front door frame has gap, so alot of corridor noise when other patrons go in and out. The gap is noticeable because the thin beam of light enters the room. Think better spacing between guests should be thought of especially during non peak seasons when giests are few and far between. .

10

Becky

4 Nov 2025

·

Stayed 1 night

Breakfast awesome, front desk clerk very friendly, very quiet room with comfortable beds

10

Jennifer

22 Sept 2025

·

Stayed 1 night

Check in was smooth with friendly staff. We were traveling with dogs and they were willing to accommodate us with a first floor room if needed. We opted to stick with the second floor and had a very well kept handicapped accessible room. Lots of space, happy kids, happy dogs. Nice neighborhood, well lit parking lot. Would definitely stay again!

10

mary

11 Apr 2025

·

Stayed 3 nights

Very clean spacious room with everything needed. The check in was quick and the employee very friendly. Very quiet in the room also.

8

Jenelle

11 Nov 2024

·

We checked in after midnight. The attendant that checked us in was very difficult to understand. We got our key and proceeded to our room which Expedia had booked for us. I'm not sure if every room has this or just ours as it was a handicap accessible room, but the smoke detector was in the sleeping area and it blinked brightly all night long making it difficult to sleep (I am a light sleeper). Between that and the fan unit that was making a clicking noise, I had a hard time sleeping. I will say that the room was clean and nice and well stocked and the bed was decently comfortable. The room doors shut quietly so we were not awakened by doors slamming shut at any time. Breakfast was decent. Not many gluten free options for my husband so he stuck with the scrambled eggs and sausage and yogurt. I had eggs, bacon and yogurt.

8

Jonathan

9 Dec 2024

·

Stayed 1 night

Nice Holiday Inn Express. Modern rooms, decent bed quality, but the pillows were way too soft. I had to fold the pillow in half to get it to work right to support my head at all. Otherwise, the room was great. Quiet, spacious, well-lit all around. Would definitely stay there again, just bring my own pillows.

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Service

Staff is widely described as friendly, helpful, and accommodating, with quick check in and prompt fixes when issues arise. There are occasional complaints about unprofessional check in behavior, a rude breakfast attendant, missed callbacks, and a reservation not honored.

Related guest reviews

8

Melanie

4 Apr 2025

·

Stayed 2 nights

I liked my room, the location was good and the parking was easy and close to the entrance. The person checking me in took time to be friendly and explain local dining options to everyone before me in the line and then chose to answer a phone call immediately after starting to check me in, then whispering ‘you’re all set’ to dismiss me. I’d had a really long and difficult journey to get there, and then waited some time in a line to check in. I also needed to ask about things nearby but didn’t feel I could. It wasn’t a great welcome especially considering he was so friendly to the other guests.

10

Elizabeth

23 Jul 2025

·

Stayed 1 night

All was great .Would stay again. Check in staff were super friendly.

10

Lavona

24 Mar 2025

·

Stayed 1 night

Friendly staff, easy check in and out. Room beautifully clean.

10

Kerry

30 Nov 2025

·

Stayed 8 nights

Everyone there was great! From the front desk, to the breakfast people, cleaning staff, etc all very very good

10

Jennifer

22 Sept 2025

·

Stayed 1 night

Check in was smooth with friendly staff. We were traveling with dogs and they were willing to accommodate us with a first floor room if needed. We opted to stick with the second floor and had a very well kept handicapped accessible room. Lots of space, happy kids, happy dogs. Nice neighborhood, well lit parking lot. Would definitely stay again!

10

Kenneth

2 Jun 2025

·

Stayed 1 night

Great staff, clean and welcoming!

8

Jodi

21 Feb 2025

·

Stayed 1 night

Overall a nice hotel. Our room was clean, the man at guest services was friendly upon check in. My main complaint was the breakfast attendant. She was extremely rude to every single person that walked in for breakfast. She also chatted with the front desk lady for a long time while all of the hot food was mostly gone are completely gone.

10

Antonio

12 Sept 2025

·

Stayed 1 night

When issue with room due to shades not working, staff quickly made room change.

4

Michael

15 May 2025

·

Stayed 1 night

Unpacking at home we found we are missing an electric toothbrush which my husband used on the day of our checkout (in room 415) and blue cosmetic bag. We did a thorough search of our vehicle and house. These items are still missing. I called the front desk to see if the items were left in room. Was told by the attendant at the front desk that he would check lost and found, and he would check with the housekeeper who cleaned room 415 after our departure, and he would call me back. He never call back so early evening I called him back. He said that the items were not in lost and found. Housekeeper said she never saw items in the room. Very disappointed that staff member did not return my call. Will be looking for other accommodations in the future.

2

Gary

28 Aug 2023

·

Stayed 1 night

Property didn't honor our Orbitz reservation, so we had to find another hotel late in the evening. Orbitz chat staff was helpful in refunding our payment.

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Location

Location is convenient to MSU, expressways, and nearby restaurants and shops, yet in a generally quiet, safe area. Many found it easy to get around.

Related guest reviews

10

Andrea

23 Oct 2023

·

Stayed 1 night

Easy to get to. Close food options

10

Jennifer

19 Sept 2025

·

Stayed 1 night

Great location!!

10

Kimberly

20 Nov 2023

·

Stayed 2 nights

Conveniently located - close to the MSU Pavilion, with restaurants, gas stations, etc nearby. The hotel was clean, quiet, and beautiful!

10

mary

7 Sept 2025

·

Stayed 1 night

Very nice spacious, clean room with all the amenities needed. Extremely quiet and close to restaurants and shopping.

10

Jim

22 Nov 2025

·

Stayed 2 nights

The hotel was beautiful, clean, staff was very nice and helpful. Breakfast was good with good variety. Great access to MSU and expressways. We will definitely return in the future. -

10

Tonya

30 Nov 2024

·

Stayed 2 nights

The location was very good! It is right off the highway and it was surrounded with restaurants, gas stations, and coffee shops. The staff was friendly and morning breakfast was good. The rooms were spacious and clean! I would definitely recommend this hotel and I would definitely stay here again!

10

Jen

14 Feb 2025

·

Stayed 2 nights

It was easily accessible to expressway and had dining options close by

10

Austin

1 Oct 2023

·

Stayed 1 night

Great location and new building. Definitely will stay here again when we are back in the area.

10

Phil

13 Jun 2025

·

Stayed 1 night

Nice property. Off the main road, but still pretty quiet. Plenty of food options nearby. Staff was super friendly and pleasant. Good breakfast too!

10

Mary Ann

23 Jan 2025

·

Stayed 1 night

Good location to Michigan State University.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as good to excellent, with well stocked service and quality coffee. However, several reviews cite limited variety on multi night stays, items not replenished, and inconsistent quality on some mornings.

Related guest reviews

10

Amanda

10 Nov 2024

·

Stayed 1 night

When in the area, we always stay here. The hotel is clean, comfortable and quiet. The hot breakfast could use a little more variety for guests that stay more than one night. We just stayed 4 nights and the breakfasts were all the same. Just mix it up a little. Staff is friendly. Would recommend.

8

Wai Hung

18 Aug 2024

·

Stayed 3 nights

Quiet neighborhood with coffee shops and fast food within 100 meter. Rooms were quiet big and very clean. The breakfast was same everyday though.

10

Michael

2 Jan 2026

·

Stayed 1 night

Very clean, nice amenities & excellent breakfast buffet

10

Jim

22 Nov 2025

·

Stayed 2 nights

The hotel was beautiful, clean, staff was very nice and helpful. Breakfast was good with good variety. Great access to MSU and expressways. We will definitely return in the future. -

8

Kevin

27 Nov 2025

·

Stayed 1 night

The hotel was very clean. The breakfast was good.

8

Nancy

17 Nov 2023

·

Stayed 1 night

My second time staying there. My only complaint is that the breakfast was not good this time. Only had cold scrambled eggs very little left in pan at 830 am. Bacon was burned terribly and there wasnt any sausage like the first time i stayed

10

Tanya

22 Sept 2025

·

Stayed 2 nights

The breakfast was well stocked and the coffee was high quality.

10

Becky

4 Nov 2025

·

Stayed 1 night

Breakfast awesome, front desk clerk very friendly, very quiet room with comfortable beds

10

Amy

19 Jul 2025

·

Stayed 3 nights

Excellent breakfast

8

Jodi

21 Feb 2025

·

Stayed 1 night

Overall a nice hotel. Our room was clean, the man at guest services was friendly upon check in. My main complaint was the breakfast attendant. She was extremely rude to every single person that walked in for breakfast. She also chatted with the front desk lady for a long time while all of the hot food was mostly gone are completely gone.

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Month	Average price
January	US$93
February	US$92
March	US$106
April	US$113
May	US$131
June	US$103
July	US$107
August	US$119
September	US$124
October	US$124
November	US$109
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $114	16 $110	17 $110	18 $175	19 $199
20 $109	21 $105	22 $117	23 $127	24 $123	25	26
27 $113	28 $110	29 $113	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $126	3 $134
4 $113	5 $110	6 $117	7 $123	8 $134	9	10
11 $114	12 $110	13 $114	14 $104	15 $148	16	17
18 $115	19 $105	20 $112	21 $110	22 $112	23 $130	24 $153
25 $107	26 $103	27 $107	28 $107	29 $107	30 $119	31 $116

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Communications, Roll in Shower)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds (Additional Living Area)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Okemos - University Area by IHG

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Prices for upcoming dates