Westgate Lakes Resort and Spa
US$543
/ night
Avg. for November
Prices for Westgate Lakes Resort and Spa
Select dates to see prices and availability
US$543
/ night
Avg. for November
Monthly average prices
Nightly prices at Westgate Lakes Resort and Spa average US$133 in the cheapest month (May) and US$543 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$385 |
| February | US$425 |
| March | US$259 |
| April | US$173 |
| May | US$133 |
| June | US$137 |
| July | US$253 |
| August | US$206 |
| September | US$202 |
| October | US$393 |
| November | US$543 |
| December | US$363 |
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Nov · US$543
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Most expensive: November (~US$543)
Cheapest: May (~US$133)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 7 hot tubs, and a water park (surcharge). This hotel also fea...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 7 hot tubs, and a water park (surcharge). This hotel also features concierge services, gift shops/newsstands, and a hair salon.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 25005 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Dining
Enjoy American cuisine at Drafts Sports Bar & Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. To-go breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 1990 guestrooms featuring microwaves and flat-screen televisions. Cable programming along with DVD players are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Westgate Lakes Resort & Spa Universal Studios Area in Orlando, you'll be on the waterfront, within a 5-minute drive of CoCo Key Water Park and The Orlando Eye. This family-friendly hotel is 2.7 mi (4.3 km) from Universal’s Volcano Bay and 3.4 mi (5.4 km) from Orlando Vineland Premium Outlets.
What's nearby
Dr. P. Phillips Hospital(0.1 Miles)
Ripley's Believe It or Not(2.2 Miles)
Titanic: The Experience(2.3 Miles)
CoCo Key Water Park(2.4 Miles)
Madame Tussauds(2.5 Miles)
ICON Park(2.5 Miles)
SEA LIFE Orlando Aquarium(2.5 Miles)
The Orlando Eye(2.6 Miles)
Pirate's Dinner Adventure(2.6 Miles)
Pirate's Cove Adventure Golf(2.6 Miles)
Aquatica(3 Miles)
Universal Orlando Resort(3.1 Miles)
Universal’s Volcano Bay(3.1 Miles)
Wonderworks(3.1 Miles)
Orlando Vineland Premium Outlets(3.4 Miles)
Kissimmee, FL (ISM-Kissimmee Gateway)(12.5 Miles)
Orlando Intl. Airport (MCO)(14 Miles)
Orlando Sanford Intl. Airport (SFB)(38 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Location
9500 Turkey Lake Road, Orlando, Florida, United States of America
Dr. P. Phillips Hospital (0.1 Miles)
Ripley's Believe It or Not (2.2 Miles)
Titanic: The Experience (2.3 Miles)
CoCo Key Water Park (2.4 Miles)
Madame Tussauds (2.5 Miles)
ICON Park (2.5 Miles)
Room options
11
Deluxe Villa, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
775 ft²
Balcony or PatioAir ConditioningKitchenSeparate Living Room
8
Room, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
397 ft²
Air ConditioningKitchenetteSeparate Living Room
13
Villa, 2 Bedrooms
Room details
1 Extra-Large Double Bed
, 2 Double Beds
and 1 Sofa Bed
Sleeps 8
1195 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningKitchenSeparate Living Room
11
Villa, 3 Bedrooms
Room details
2 Extra-Large Double Beds
, 2 Double Beds
and 2 Sofa Beds
1689 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningKitchenSeparate Living Room
6
Villa, 4 Bedrooms
Room details
3× Extra-Large Double Beds
, 2 Double Beds
and 3× Sofa Beds
Air ConditioningKitchenSeparate Living Room
6
Studio (Villa)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
495 ft²
Air ConditioningKitchenetteSeparate Living Room
6
Room (Resort Select)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
493 ft²
Air ConditioningKitchenetteSeparate Living Room
Guest reviews of Westgate Lakes Resort and Spa
8.6
Fabulous
Based on 7,220 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Westgate Lakes Resort and Spa - Waterpark is a sprawling, family-oriented resort near Orlando's parks, with multiple pools, a pay-to-enter waterpark, and many on-site activities; guests value the secure, gated setting and the convenience of having so much on property.
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What guests think
Westgate Lakes Resort and Spa - Waterpark is a sprawling, family-oriented resort near Orlando's parks, with multiple pools, a pay-to-enter waterpark, and many on-site activities; guests value the secure, gated setting and the convenience of having so much on property.
Many reviews highlight friendly staff and convenient access to Universal, Disney and the Convention Center. Common frustrations include long check-in lines, aggressive timeshare pitches, parking shortages and slow on-property shuttles. Rooms are generally large and comfortable but can feel dated, with occasional noise, weak Wi-Fi, and mixed cleanliness or maintenance. On-site dining is handy yet limited or pricey, and some bars or venues close early. Expect a lively, amenity-rich stay that suits families more than travelers seeking a quiet upscale retreat.
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AI-generated summary based on recent guest reviews
Facilities
Large resort with multiple pools, a paid waterpark, spa, arcade and mini-golf; many appreciate the variety. Recurring issues include early or inconsistent bar/pool hours, parking shortages, and slow or uneven on-property shuttle service.
Related guest reviews
8
Melanie
20 Oct 2025
·
Stayed 2 nights
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
Robin
1 Sept 2025
·
Stayed 4 nights
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
8
Ruby
27 Aug 2025
·
Stayed 4 nights
The property is nice. However, they should not charge for the water park. Since it is minimal, it should either be included for free with the stay or have a one-time charge for the duration of the visit. The staff were very friendly, and the grounds were well-maintained.
The property is nice. However, they should not charge for the water park. Since it is minimal, it should either be included for free with the stay or have a one-time charge for the duration of the visit. The staff were very friendly, and the grounds were well-maintained.
10
Candace
20 Aug 2025
·
Stayed 3 nights
I loved my stay for my birthday! Went to the serenity spa for a massage and it was lovely. Ask for Suki! The only complaint I have is that the none of the bars to the pools were open at all and we were there for 3 nights. But other than that, I really enjoyed my stay and would definitely recommend and come back again! Loved the jacuzzi tub as well
I loved my stay for my birthday! Went to the serenity spa for a massage and it was lovely. Ask for Suki! The only complaint I have is that the none of the bars to the pools were open at all and we were there for 3 nights. But other than that, I really enjoyed my stay and would definitely recommend and come back again! Loved the jacuzzi tub as well
4
steven
7 Aug 2025
·
Stayed 3 nights
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
8
Michael
3 Aug 2025
·
Stayed 2 nights
Property was great only reason it wasn’t a 5 star review is they have early closings of waterpark and bars. The place could really be better about providing times for all amenities without having to go to them. That being said the staff is friendly room was very nice and family friendly things to do. We will definitely be back!
Property was great only reason it wasn’t a 5 star review is they have early closings of waterpark and bars. The place could really be better about providing times for all amenities without having to go to them. That being said the staff is friendly room was very nice and family friendly things to do. We will definitely be back!
6
Jakyra
3 Aug 2025
·
Stayed 5 nights
They had shuttle services to get from the room to amenities areas. I’ve sat there for 1.5 hours 3 times waiting on the shuttles was pasted up several times. Called the front desk several times telling them about the problems and situation i was having. so imagine sitting out in the scorching sun beaming on you for over an hour waiting for a shuttle they said comes every 15 minutes.
They had shuttle services to get from the room to amenities areas. I’ve sat there for 1.5 hours 3 times waiting on the shuttles was pasted up several times. Called the front desk several times telling them about the problems and situation i was having. so imagine sitting out in the scorching sun beaming on you for over an hour waiting for a shuttle they said comes every 15 minutes.
8
Nicole
3 Aug 2025
·
Stayed 5 nights
The staff were very friendly and were always cleaning! Nice variety of pools. Restaurant on site had good food and the pizza parlor was delicious as well. Ice cream parlor was yummy. Kids spent a lot of time in the game room as well. Water park was fun and clean. You must pay to use it though so we only went 1 day. We could not find the volleyball court. There seemed to be a lot of security around the premises which was nice. I went to see the gym but did not use it. It was large, open, bright and clean.
The staff were very friendly and were always cleaning! Nice variety of pools. Restaurant on site had good food and the pizza parlor was delicious as well. Ice cream parlor was yummy. Kids spent a lot of time in the game room as well. Water park was fun and clean. You must pay to use it though so we only went 1 day. We could not find the volleyball court. There seemed to be a lot of security around the premises which was nice. I went to see the gym but did not use it. It was large, open, bright and clean.
8
Jessica
25 Jun 2025
·
Stayed 4 nights
Pros: large spacious rooms, clean rooms, attentive staff, delicious drinks Cons: difficulty finding parking when returning to rooms late, no assigned parking spaces for hotel guests, adult pool had no bar, children present at adults pool, unsupervised children in family pools spraying guests with water guns, people blasting loud music on large speakers by the pool
Pros: large spacious rooms, clean rooms, attentive staff, delicious drinks Cons: difficulty finding parking when returning to rooms late, no assigned parking spaces for hotel guests, adult pool had no bar, children present at adults pool, unsupervised children in family pools spraying guests with water guns, people blasting loud music on large speakers by the pool
8
Maria
6 May 2025
·
Stayed 2 nights
In general everything is great. Only the parking is a neck pain if you arrive late night. They don't have enough spaces.
In general everything is great. Only the parking is a neck pain if you arrive late night. They don't have enough spaces.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests found rooms and grounds clean, while others reported dirty tubs/bathrooms, musty odors or occasional pests. Housekeeping is not daily by default, leading some to feel cleanliness was inconsistent.
Related guest reviews
4
james
24 Oct 2025
·
Stayed 2 nights
Room was old and dirty. Really not a great place to stay
Room was old and dirty. Really not a great place to stay
6
Tameka
17 Aug 2025
·
Stayed 6 nights
Please check behind house keeping the rooms and bathrooms are not being properly cleaned
Please check behind house keeping the rooms and bathrooms are not being properly cleaned
8
Stephanie
13 Aug 2025
·
Stayed 6 nights
i loved the spacious room i disliked the cleanliness of the bathroom, the hot tub was really filthy i personally had to clean it. several times before using it. Always had a hard time finding a parking spot, we were not told about shuttles taking us to our room or car in case we parked far.
i loved the spacious room i disliked the cleanliness of the bathroom, the hot tub was really filthy i personally had to clean it. several times before using it. Always had a hard time finding a parking spot, we were not told about shuttles taking us to our room or car in case we parked far.
6
Carnaya
2 Aug 2025
·
Stayed 3 nights
Bed was okay. Jacuzzi was dirty and I saw a few roaches.
Bed was okay. Jacuzzi was dirty and I saw a few roaches.
2
RICHARD
31 Jul 2025
·
Stayed 2 nights
My baby feet were black walking around
My baby feet were black walking around
2
Shanika
18 Jul 2025
·
Stayed 5 nights
The common areas of the property were well maintained I stayed in an “upgraded” room bd the room wasn’t up to par I had big roaches in there under the bed was filthy and when I called to have these things addressed they tried to charge me for them to come clean it up I would not ever go back or recommend.
The common areas of the property were well maintained I stayed in an “upgraded” room bd the room wasn’t up to par I had big roaches in there under the bed was filthy and when I called to have these things addressed they tried to charge me for them to come clean it up I would not ever go back or recommend.
4
Martin
12 Jul 2025
·
Stayed 4 nights
The first room they gave us had a leak in the shower ceiling they did move us. But the next room bathtub was very dirty and hair all over the pantry door. The handle into the main bathroom fell out and we had to stuff it with a towel. Showers were dirty. We would have said something but we were already unpacked and felt it wasn’t going to get better. The rooms definitely need updated. The pools were nice. We won’t stay there again. With the amount of money it cost
The first room they gave us had a leak in the shower ceiling they did move us. But the next room bathtub was very dirty and hair all over the pantry door. The handle into the main bathroom fell out and we had to stuff it with a towel. Showers were dirty. We would have said something but we were already unpacked and felt it wasn’t going to get better. The rooms definitely need updated. The pools were nice. We won’t stay there again. With the amount of money it cost
2
Kristin
22 Jun 2025
·
Stayed 3 nights
We stayed in a one bedroom and it was terrible. There was nowhere to put our luggage. There was a gross broom, mop, and plunger in the room as if we were time share guests who would be cleaning ourselves. The shower door didn’t seal, so anytime the shower was used it flooded the bathroom floor. The toilet seat was broken and there was a screw sticking out of the bathroom pocket door which caused it to get stuck and not close. Anytime we called for assistance or concerns they were not helpful. If you’re looking for a vacation hotel stay, skip this one.
We stayed in a one bedroom and it was terrible. There was nowhere to put our luggage. There was a gross broom, mop, and plunger in the room as if we were time share guests who would be cleaning ourselves. The shower door didn’t seal, so anytime the shower was used it flooded the bathroom floor. The toilet seat was broken and there was a screw sticking out of the bathroom pocket door which caused it to get stuck and not close. Anytime we called for assistance or concerns they were not helpful. If you’re looking for a vacation hotel stay, skip this one.
6
Alicia
20 May 2025
·
Stayed 3 nights
All of the staff members were so nice even through when checking in the clerk really could not understand me because english was not her first language. I was very unhappy about the extra $29 or $39 for the resort amenities that I was not told about and did not use. Also, we had a little visitor (a roach) that I was not happy with at all. but the maintenance men came in a sprayed very quickly.
All of the staff members were so nice even through when checking in the clerk really could not understand me because english was not her first language. I was very unhappy about the extra $29 or $39 for the resort amenities that I was not told about and did not use. Also, we had a little visitor (a roach) that I was not happy with at all. but the maintenance men came in a sprayed very quickly.
4
Ziad
10 May 2025
·
Stayed 3 nights
I got there at around 12am. I wasn't able to get to my room until 1:30. It takes them a very very long time to check people in. My keys initially did not work. guy at front desk was talking to his and ignored me. I flagged down another employee to get him to give me new keys. The was other people's hair all over the bathroom. The shower had some type of gross slippy dirty on the groud
I got there at around 12am. I wasn't able to get to my room until 1:30. It takes them a very very long time to check people in. My keys initially did not work. guy at front desk was talking to his and ignored me. I flagged down another employee to get him to give me new keys. The was other people's hair all over the bathroom. The shower had some type of gross slippy dirty on the groud
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AI-generated summary based on recent guest reviews
Rooms
Villas are spacious and comfortable with kitchens, balconies and some jetted tubs, and many have lake views. However, decor in some buildings feels dated, soundproofing is weak, and Wi-Fi can be unreliable.
Related guest reviews
10
wes
14 Nov 2025
·
Stayed 2 nights
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
This is a great place to stay. The beds are the most comfortable I have ever had at a hotel. The rooms are large and clean.
8
Ashton
1 Sept 2025
·
Stayed 3 nights
Room smelled a littlw damp but not enough for me to be overly concerned about it. Tv set up dated (non smart tvs) staff was amazing and attentive. Will visit again. I didnt explore the property enougg as i had a bunch of things to do away from the resort. My next stay will be longer so i can experience more of what they have to offer.
Room smelled a littlw damp but not enough for me to be overly concerned about it. Tv set up dated (non smart tvs) staff was amazing and attentive. Will visit again. I didnt explore the property enougg as i had a bunch of things to do away from the resort. My next stay will be longer so i can experience more of what they have to offer.
6
Donald
14 Aug 2025
·
Stayed 4 nights
Expensive food, dated bedding and furniture and televisions, isolated from shopping, this needs to be a drive to destination
Expensive food, dated bedding and furniture and televisions, isolated from shopping, this needs to be a drive to destination
8
Vernal
8 Aug 2025
·
Stayed 5 nights
My family loved this place! So clean and well Kept! Only thing that was annoying was only one elevator was working in the building that we stayed. Also the WiFi connection was terrible…it kept dropping. Other than that awesome experience!
My family loved this place! So clean and well Kept! Only thing that was annoying was only one elevator was working in the building that we stayed. Also the WiFi connection was terrible…it kept dropping. Other than that awesome experience!
6
Erin
2 Aug 2025
·
Stayed 5 nights
This property has several good things about it that might appeal to families: -Seven clean pools, one featuring a mini water park -Daily and nightly activities -A nice spa with reasonable prices (for a resort) -Transportation around the property and to and from Universal -Friendly staff who try to get you what you need when asked -Gated entrance; secure feeling overall -A decent market -Kitchenettes within the rooms -Clean rooms and bathrooms The not-so-good: Very noisy! I was assigned a B room on the third level in section 2100. The A room next door must have had ten people in & out at all hours, shouting and never mindful of others. The pools had kids screaming all day and most of the night, and the walls were so thin that every scream could be heard. Lots of dogs. -Rooms were clean but basic and somewhat outdated, like what one might find at a Quality Inn or Red Roof Inn, for example. Not exactly a “resort” feel. -THIS IS A TIMESHARE RESORT! Attempts will be made to get you to attend their presentations, such as gift cards, free meals, and Universal Studios park tickets offers. But when I declined, they DID respect my answer and didn’t hound me. There needs to be another option for breakfast, at least…perhaps a diner. The breakfast onsite is a walk up and order reheated food from a very limited menu. They DO have Starbucks coffee, but they don’t take payment through the Starbucks app. -There is no daily housekeeping; they WILL replenish towels & collect trash however
This property has several good things about it that might appeal to families: -Seven clean pools, one featuring a mini water park -Daily and nightly activities -A nice spa with reasonable prices (for a resort) -Transportation around the property and to and from Universal -Friendly staff who try to get you what you need when asked -Gated entrance; secure feeling overall -A decent market -Kitchenettes within the rooms -Clean rooms and bathrooms The not-so-good: Very noisy! I was assigned a B room on the third level in section 2100. The A room next door must have had ten people in & out at all hours, shouting and never mindful of others. The pools had kids screaming all day and most of the night, and the walls were so thin that every scream could be heard. Lots of dogs. -Rooms were clean but basic and somewhat outdated, like what one might find at a Quality Inn or Red Roof Inn, for example. Not exactly a “resort” feel. -THIS IS A TIMESHARE RESORT! Attempts will be made to get you to attend their presentations, such as gift cards, free meals, and Universal Studios park tickets offers. But when I declined, they DID respect my answer and didn’t hound me. There needs to be another option for breakfast, at least…perhaps a diner. The breakfast onsite is a walk up and order reheated food from a very limited menu. They DO have Starbucks coffee, but they don’t take payment through the Starbucks app. -There is no daily housekeeping; they WILL replenish towels & collect trash however
10
Russell
26 Jul 2025
·
Stayed 7 nights
We were hoping for a quieter location, all the building faced community use pools which were loud all day until 11pm. The room had a working Jacuzzi that we enjoyed. The coffee maker had no supplies like filter or sweetener/ creamer, so it was pretty useless. The mini fridge/freezer barely worked. It took 2 days for waters to chill and the ice tray never froze. Besides those 3 points; we really enjoyed the room and resort. It had a lot of built in shops and restaurants which were convenient. We took advantage of the spa for a couples massage. The grounds were kept very clean.
We were hoping for a quieter location, all the building faced community use pools which were loud all day until 11pm. The room had a working Jacuzzi that we enjoyed. The coffee maker had no supplies like filter or sweetener/ creamer, so it was pretty useless. The mini fridge/freezer barely worked. It took 2 days for waters to chill and the ice tray never froze. Besides those 3 points; we really enjoyed the room and resort. It had a lot of built in shops and restaurants which were convenient. We took advantage of the spa for a couples massage. The grounds were kept very clean.
10
Reshelle Denise
21 Jul 2025
·
Stayed 3 nights
The rooms were very spacious like like apartments fully furnished and with all household items needed
The rooms were very spacious like like apartments fully furnished and with all household items needed
6
Joel
7 Jul 2025
·
Stayed 2 nights
The property was okay, but there was not much to do, pools were boring No music, with 7 poolside and only 1 had the bar open.. The little island did not have the hammocks up, which I was looking forward to. AC in the room was not working properly And the neighbors we had were slamming their door almost all night which made it irritating.
The property was okay, but there was not much to do, pools were boring No music, with 7 poolside and only 1 had the bar open.. The little island did not have the hammocks up, which I was looking forward to. AC in the room was not working properly And the neighbors we had were slamming their door almost all night which made it irritating.
6
Whitney
15 Jun 2025
·
Stayed 2 nights
Westgate is always great. My only issue was that none of the spas were working in the rooms I booked. I had to move twice due to hot tub not working and finally was upgraded to two-bedroom, and spa was running well other than weak jets. Otherwise, great space. Does not have smart TVs.
Westgate is always great. My only issue was that none of the spas were working in the rooms I booked. I had to move twice due to hot tub not working and finally was upgraded to two-bedroom, and spa was running well other than weak jets. Otherwise, great space. Does not have smart TVs.
6
Matthew David
29 May 2025
·
Stayed 3 nights
They tried to sell us a timeshare in the beginning. Wasn’t expecting that. Our room was very far away from anything and that was tough with little kids. Would have paid more for something closer the property is very big. Cockroaches in the room on the last night was disappointing and the room was outdated/rough in spots (I.e light bulbs need replace do etc). All in all I would say our visit was ok till the end. This place was safe and quiet so we liked that. But will not consider this report in the future.
They tried to sell us a timeshare in the beginning. Wasn’t expecting that. Our room was very far away from anything and that was tough with little kids. Would have paid more for something closer the property is very big. Cockroaches in the room on the last night was disappointing and the room was outdated/rough in spots (I.e light bulbs need replace do etc). All in all I would say our visit was ok till the end. This place was safe and quiet so we liked that. But will not consider this report in the future.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. Common complaints are long check-in lines, pushy timeshare sales, and slow responses for maintenance or internal transport.
Related guest reviews
10
Larry
4 Nov 2025
·
Stayed 2 nights
Great accomodationd and staff was very friendly and informative.
Great accomodationd and staff was very friendly and informative.
8
Melanie
20 Oct 2025
·
Stayed 2 nights
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
George
27 Aug 2025
·
Stayed 5 nights
Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.
Just a heads up they will try to sell you a time share and they are slick with it. They swoop you from station to station in the lobby, secure a $20 deposit to “hold” your spot and your promised $125 cash for 90 minutes of your time. Well 3 hours later and telling them no multiple time I was finally able to leave. Started out with an offer of a 2 bedroom we could use 4 weeks out of the year for $40,000 and $5,000 down not including the $1,600 in maintenance fees. Long story short I was offered a 3 bedroom for $19,000 and zero down plus $1600 in maintenance fees every other year but I was only able to use half the unit 4 time one year and none the next or split it up and use half this year and the other half next year. Such a racket, be prepared when you get there. Oh and by the way, it’s not cash, they give you a gift card for the $125 that says it’s already activated when you open it and the expiration date only has a few months left. The property is quiet and safe, it’s kind of a pain to get to some of the amenities. The “water park” is nice if you have children, not much for just adults to do. The pizza place and the ice cream place are the best food, Drafts was mediocre and the service was horrible. All in all I will not be staying here again and don’t really recommend it.
10
Harvey
24 Aug 2025
·
Stayed 2 nights
We were checked in by the supervisor named Jamal. He did an excellent job and made us feel at home. He was the best.
We were checked in by the supervisor named Jamal. He did an excellent job and made us feel at home. He was the best.
10
Madison
24 Aug 2025
·
Stayed 2 nights
We had an amazing experience. Jamal at the front desk was very helpful and gave the full down. We will Be back!
We had an amazing experience. Jamal at the front desk was very helpful and gave the full down. We will Be back!
10
Randy Zachary
8 Aug 2025
·
Stayed 5 nights
Great service and staff
Great service and staff
4
steven
7 Aug 2025
·
Stayed 3 nights
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
We had a long day of travel and didn't arrive until about 6pm. staying at a resort with several pools our plan was to just go to the pool and hang out and have a couple drinks. There was some bad weather that closed to pool after we had been there about 5 min. Understand swimming and lightning don't mix but the bar was also closed?? The next day we went back to the pool bar was still closed again and was never open the whole time. We checked 2 other pools and never seen any stuff serving drinks. Kinda makes having nice pools and bars pointless if they are not open, very disappointed. Most people hang at the pool and have some drinks on vacation at a resort don't they? Yhries a couple vending machines too and lots out money both times! Hotel lobby basically told us to go to hell and they didn't have anything to do with there own machines?? 1st night we spent in a hot room with no a/c. Went to the store to buy a 12 of Miller light and some apple juice for my daughter and it was $40 dollars! $33 for the beer and $6 far a small 20oz apple juice. Also, house keeping told us they do not clean the rooms or change the beds....at side bristol the lady there was behind the counter with her phone on talking to someone on speaker full blast and dropping several f homes and b bomps with my 7 year old daughter standing behind me, no very professional. Overall disappointed in the staffing , service and quality.
4
Juan C.
29 Jul 2025
·
Stayed 3 nights
Lobby was always crowded and noisy. Staff wasn't friendly. Couldn't find a bottle of water in reception at 2pm. Transportation was terrible. Called several times for pickup and took forever. Asked for a toothpaste since we forgot ours and laugh at our face, said wait for next day and go buy one. Will not recommend thia place or stay again. They sid not clean our room nor clean towels for the entire stay.
Lobby was always crowded and noisy. Staff wasn't friendly. Couldn't find a bottle of water in reception at 2pm. Transportation was terrible. Called several times for pickup and took forever. Asked for a toothpaste since we forgot ours and laugh at our face, said wait for next day and go buy one. Will not recommend thia place or stay again. They sid not clean our room nor clean towels for the entire stay.
10
Nicholas Dan
2 Jul 2025
·
Stayed 3 nights
It was real nice, friendly staff minus the timeshare lady who got mad when I refused to do the 90 min breakfast/sales pitch. would go back and would recommend to friends and family.
It was real nice, friendly staff minus the timeshare lady who got mad when I refused to do the 90 min breakfast/sales pitch. would go back and would recommend to friends and family.
4
Wesley
13 Jun 2025
·
Stayed 2 nights
This place is massive and extremely inefficiently run if you want to stay there on a business trip. Check in was 45 mins, then they took me to the concierge where they were trying to sell people time shares. They wouldn’t give me a map, just called some guy over who wanted all my information after checking in. I went rogue and just started to walk to find my room which was like a half mile away in the sweaty Orlando heat. I finally got to my room an hour after first arriving at the hotel. They will not let Ubers into the compound half the time. Then if you drive in with a friend they need the friends drivers license scanned and a picture of the license plate. This backs up traffic and adds time waste. Horrible experience for a business trip. If you are retired and want to waste time, this might be a good place for you.
This place is massive and extremely inefficiently run if you want to stay there on a business trip. Check in was 45 mins, then they took me to the concierge where they were trying to sell people time shares. They wouldn’t give me a map, just called some guy over who wanted all my information after checking in. I went rogue and just started to walk to find my room which was like a half mile away in the sweaty Orlando heat. I finally got to my room an hour after first arriving at the hotel. They will not let Ubers into the compound half the time. Then if you drive in with a friend they need the friends drivers license scanned and a picture of the license plate. This backs up traffic and adds time waste. Horrible experience for a business trip. If you are retired and want to waste time, this might be a good place for you.
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AI-generated summary based on recent guest reviews
Location
Very convenient for Universal, Disney, SeaWorld and the Convention Center, with easy driving access. The property is sprawling, so getting around and parking near your building can take time.
Related guest reviews
10
Krista
24 Oct 2025
·
Stayed 2 nights
I booked based on the convenient location to the Orange County Convention Center and its comparatively very affordable rate. This resort is an absolute hidden gem! Gated, large, TONS of amenities, free parking (non parking deck) and very convenient location to the Conv. Center and both Disney and Universal, Seaworld too! This is essentially an all inclusive resort (everything you could need is literally here) in the midst of Orlando. There was absolutely no pressure or sales pitches, and it is an overall 4.5 star resort. Food was excellent, service was excellent, very secure and safe, and location and price are ideal. Half star deducted only because it ciuld use a quick updating and the studio villa i rented had a slight musty smell. I will stay here again no questions on my next Orlando trip.
I booked based on the convenient location to the Orange County Convention Center and its comparatively very affordable rate. This resort is an absolute hidden gem! Gated, large, TONS of amenities, free parking (non parking deck) and very convenient location to the Conv. Center and both Disney and Universal, Seaworld too! This is essentially an all inclusive resort (everything you could need is literally here) in the midst of Orlando. There was absolutely no pressure or sales pitches, and it is an overall 4.5 star resort. Food was excellent, service was excellent, very secure and safe, and location and price are ideal. Half star deducted only because it ciuld use a quick updating and the studio villa i rented had a slight musty smell. I will stay here again no questions on my next Orlando trip.
2
Robin
31 Aug 2025
·
Stayed 2 nights
Not impressed overall. Getting in and out in traffic(which was heavy) was a pain.
Not impressed overall. Getting in and out in traffic(which was heavy) was a pain.
10
Edwin R
30 Aug 2025
·
Stayed 4 nights
Highly recommend. Great staff. Good location, close to all parks
Highly recommend. Great staff. Good location, close to all parks
6
Janina
7 Aug 2025
·
Stayed 6 nights
Good location
Good location
8
Kim R.
24 Jul 2025
·
Stayed 5 nights
I love that there were like 7 pools there. That the property was close to Walmarts and a lot of restaurants. It was less than 10 minutes from Universal Studio and 20 mins from Magic Kingdom.
I love that there were like 7 pools there. That the property was close to Walmarts and a lot of restaurants. It was less than 10 minutes from Universal Studio and 20 mins from Magic Kingdom.
10
Sophia
21 Jun 2025
·
Stayed 7 nights
Westgate Lake is one of my favorite property to stay at Orlando. The place is very nice and a lot of activities to do on the property. I loved the balcony and the view of the water. I will definitely come back!
Westgate Lake is one of my favorite property to stay at Orlando. The place is very nice and a lot of activities to do on the property. I loved the balcony and the view of the water. I will definitely come back!
10
Laurie
16 Jun 2025
·
Stayed 5 nights
Loved the location to the Orlando Convention Center and Disney Springs. 10-15 minutes to either. Would have given 5 stars but we had barking dogs beside us that barked for 4 hours straight. When we did call security the first night they came right away; no security showed up the second night. It would be nice if rooms with animals were all located in a separate building. Meals were reasonably priced at Drafts Sports Bar. A 16oz alcoholic beverage was $18.99 so felt they were very proud of their drinks 😉 The water park was great for kids and adults alike. Loved the lazy river. Overall we enjoyed our stay and would come back.
Loved the location to the Orlando Convention Center and Disney Springs. 10-15 minutes to either. Would have given 5 stars but we had barking dogs beside us that barked for 4 hours straight. When we did call security the first night they came right away; no security showed up the second night. It would be nice if rooms with animals were all located in a separate building. Meals were reasonably priced at Drafts Sports Bar. A 16oz alcoholic beverage was $18.99 so felt they were very proud of their drinks 😉 The water park was great for kids and adults alike. Loved the lazy river. Overall we enjoyed our stay and would come back.
10
Lisseta
9 Jun 2025
·
Stayed 2 nights
Property i really nice, great location.
Property i really nice, great location.
10
WILLIE
31 May 2025
·
Stayed 5 nights
Overall the area was beautiful. Very peaceful, I can’t wait to go back again. SeaWorld is only 5 a 6 minute drive away..
Overall the area was beautiful. Very peaceful, I can’t wait to go back again. SeaWorld is only 5 a 6 minute drive away..
10
Alecia
18 May 2025
·
Stayed 2 nights
Great location loved everything about it
Great location loved everything about it
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AI-generated summary based on recent guest reviews
Dining
On-site options like Drafts and the pizzeria are handy and often good, but overall selection is limited, some venues close early or are under renovation, and market prices can be high.
Related guest reviews
8
Melanie
20 Oct 2025
·
Stayed 2 nights
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
I' arrived a half hour early for check-in. There were about 20 or so people in line. Took 45 minutes to get checked in. From check in you go to concierge desk for parking passes. Little annoying they can't give them to you at registration desk. Our room was very clean and a great location right next to the waterpark. Rooms are spacious and spread out. We had the 2-bedroom villa with 2 bathrooms. We spent the day Saturday at the waterpark which was very nice. The wave pool was a hit also. We went to the arcade and bowling alley which was a great time as well. Sunday, we played the complimentary 18-hole miniature golf which was very fun. We ate at drafts restaurant at the pavilion which has very good food on Saturday and then Sunday we tried the pizza place. Very good as well. Lots to do there and wish we would have had at least one more night. It was a very nice getaway and will go again in the near future.
8
Shianne
6 Sept 2025
·
Stayed 2 nights
Customer service was amazing however our first night we had a room with a broken ac.(it happens) They moved us to a different room around 12am. New room was sufficient. Jetted tub was a plus.The balcony door was broke and wouldn’t lock. Just needs a little updating. The food on site was great (drafts sports bar) the pools were clean and over all we enjoyed our stay. We will return.
Customer service was amazing however our first night we had a room with a broken ac.(it happens) They moved us to a different room around 12am. New room was sufficient. Jetted tub was a plus.The balcony door was broke and wouldn’t lock. Just needs a little updating. The food on site was great (drafts sports bar) the pools were clean and over all we enjoyed our stay. We will return.
10
Emily
2 Sept 2025
·
Stayed 5 nights
I was extremely comfortable here, and I enjoyed the pool variety and the affordable waterpark. The rooms were nice and clean and so comfortable. I’m vegan and I did manage finding things to eat although it could’ve been a little bit better and the price is in the grocery store were a little high. But I guess you have to pay for a great time. Lol
I was extremely comfortable here, and I enjoyed the pool variety and the affordable waterpark. The rooms were nice and clean and so comfortable. I’m vegan and I did manage finding things to eat although it could’ve been a little bit better and the price is in the grocery store were a little high. But I guess you have to pay for a great time. Lol
8
Robin
1 Sept 2025
·
Stayed 4 nights
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
Beautiful property and suite with lots of pools and everything you could use or need inside the room. A little dated but It was huge with a washer and dryer which was very convenient. Great location. Near many shops, restaurants and highways. I didn't like that the toilet clogged daily. The bathroom was Dirty with someone's hair in it. Waterpark is expensive and should be free or included in The resort fee and if it rains or thunders they shut down and you get no money back. Which of course happened. You should at least get a credit to come back. Front desk staff were great with the exception of the Starbucks lady who was not friendly and does not dare make your coffee not like a traditional Starbucks. No instructions as to what to do with trash. Overall a very nice property nice staff and a few things to consider working on.
8
Linford
27 Aug 2025
·
Stayed 4 nights
Howdy. Everything was good. Only knock was restaurant closing at 10pm seemed early. But overall good spot for the purpose.
Howdy. Everything was good. Only knock was restaurant closing at 10pm seemed early. But overall good spot for the purpose.
8
Tyisha
19 Aug 2025
·
Stayed 4 nights
There were a few places on site that we could eat at and also a store where we could also purchase items to keep in the room so we never really had to leave the property.
There were a few places on site that we could eat at and also a store where we could also purchase items to keep in the room so we never really had to leave the property.
8
Elaine
29 May 2025
·
Stayed 4 nights
I enjoyed my stay at the property but couldn’t help to notice that some cooks handled food with their hands. This seemed unsanitary and I was not able to eat from that station. But overall, I had a great time with my partner. The place was great and relaxing. Drinks were not bad. Food was ok.
I enjoyed my stay at the property but couldn’t help to notice that some cooks handled food with their hands. This seemed unsanitary and I was not able to eat from that station. But overall, I had a great time with my partner. The place was great and relaxing. Drinks were not bad. Food was ok.
10
Simon
22 May 2025
·
Stayed 3 nights
Very nice resort but needs more restaurants on site
Very nice resort but needs more restaurants on site
10
Jahwaun
20 May 2025
·
Stayed 4 nights
My stay here was amazing me n my family had a blast ..my kids loved the waterpark n the rooms.my only complaint is the food .it is very limited so we ate off site every night.other than that it was a pleasant experience and well be back for a fact.💯💯💯
My stay here was amazing me n my family had a blast ..my kids loved the waterpark n the rooms.my only complaint is the food .it is very limited so we ate off site every night.other than that it was a pleasant experience and well be back for a fact.💯💯💯
6
lisa
5 May 2025
·
Stayed 4 nights
Room and staff were great. Very clean. The complaint is only two choices for food after 6pm. One choice is a bar which parents had no choice but tobring their children. The pizza shop is being renovated which is not mentioned in any interaction i had withstaff when booking room and the staff became overwhelmed quickly Nd stopped answering phone, forgot orders and mixed up orders.
Room and staff were great. Very clean. The complaint is only two choices for food after 6pm. One choice is a bar which parents had no choice but tobring their children. The pizza shop is being renovated which is not mentioned in any interaction i had withstaff when booking room and the staff became overwhelmed quickly Nd stopped answering phone, forgot orders and mixed up orders.
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AI-generated summary based on recent guest reviews
4
Neil
3 weeks ago
·
Stayed 1 night
Construction ongoing near entrance which stopped easy back and forth to the front market/restaurant area. Security "gates" made it feel like a temu hotel just cheap. Room was out dated and felt unclean. The cabinets were sticking and the jetted tub had dirt stains. Bed was very uncomfortable as we're pillows. Glass shower door doest have a stopper to close securely just swings both ways. at a good price I would not stay here. Unless I had no other option. A 2 out of 10 experience all together. Only thing I can say positive is the staff was friendly.
Construction ongoing near entrance which stopped easy back and forth to the front market/restaurant area. Security "gates" made it feel like a temu hotel just cheap. Room was out dated and felt unclean. The cabinets were sticking and the jetted tub had dirt stains. Bed was very uncomfortable as we're pillows. Glass shower door doest have a stopper to close securely just swings both ways. at a good price I would not stay here. Unless I had no other option. A 2 out of 10 experience all together. Only thing I can say positive is the staff was friendly.
8
Roy
3 weeks ago
·
Stayed 1 night
Only stayed one night but was well worth the money
Only stayed one night but was well worth the money
6
Michael
3 weeks ago
·
Stayed 1 night
Got back from theme park went to shower and didn't have any hot water.
Got back from theme park went to shower and didn't have any hot water.
10
James
3 weeks ago
·
Stayed 2 nights
Will definitely be back again.
Will definitely be back again.
10
Charles
4 weeks ago
·
Stayed 4 nights
Fantastic property, staff and location. We had a blast!
Fantastic property, staff and location. We had a blast!
Property policies
Check-in
Check-out
From 16:00 to 00:00
Before 10:00
FAQs about Westgate Lakes Resort and Spa
Is parking available at the property?
Free valet parking is available onsite, and there is also parking on-site. No reservation is required.
Is breakfast offered at the hotel?
Breakfast options are available, including room service during limited hours, but specific details on the type and cost are not provided.
Does the hotel allow pets?
The property allows dogs only, with a maximum weight of 60 pounds for one dog or a combined weight of 60 pounds for two dogs. Certain breeds are not permitted, and a pet fee of USD 150 per accommodation, per stay applies. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 16:00, and check-out is by 10:00. Early check-in and late check-out may be available for a fee, subject to availability.
Are airport shuttle services available?
The hotel provides a complimentary shuttle service to the Universal Transportation Center only. Guests can arrange the transfer upon arrival.
What accessibility features are available at the hotel?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
What is the hotel's location in relation to local attractions?
The hotel is situated on the waterfront, within a 5-minute drive of CoCo Key Water Resort and The Orlando Eye. It is 2.7 miles from Universal’s Volcano Bay and 3.4 miles from Aquatica. Public transport options are available nearby.
Does the hotel have a swimming pool?
The property features 7 outdoor pools, including heated options, and 7 hot tubs. The pools are operational year-round, with specific hours that can be confirmed upon arrival.
Are children allowed at the hotel?
Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the hotel directly for details regarding any additional bedding needs.
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Instant AI responses are based on hotel information
Considering this hotel for your Orlando trip?
What do room rates generally look like at Westgate Lakes Resort and Spa in Orlando?
Over the next 60–90 days, room rates at Westgate Lakes Resort and Spa in Orlando typically average around US$787 a night for two guests, rising to US$971 on peak dates.
When is the best time to visit Westgate Lakes Resort and Spa for fewer crowds?
The quietest month to visit Westgate Lakes Resort and Spa in Orlando is April, while July is the busiest month for demand; plan for lighter queues and less crowding in April.
Which month offers the cheapest rates at Westgate Lakes Resort and Spa?
May is the cheapest month to stay at Westgate Lakes Resort and Spa in Orlando, averaging US$173 a night; November is the most expensive at US$636. April is the quietest month for crowds, which differs from the cheapest month.
What nearby attractions or themes make Westgate Lakes Resort and Spa a good fit for travellers?
Set in Florida near major family attractions, Westgate Lakes Resort and Spa in Orlando is minutes from Universal Orlando Resort, ICON Park and the SEA LIFE Orlando Aquarium, making it well suited to family visits and spa or relaxation stays.
How do Westgate Lakes Resort and Spa’s prices compare with other hotels in Orlando?
Westgate Lakes Resort and Spa is cheaper than 10 of 19 comparable hotels nearby, with a typical median of US$145 a night versus about US$149 for peers.
How does the nightly price at Westgate Lakes Resort and Spa in Orlando compare to recent weeks?
The current price at Westgate Lakes Resort and Spa in Orlando is US$111 per night for 2 guests, which is typical for this hotel: within 5% of its US$113 average over the last 60 days. Most nights over that period fell between US$103 and US$922.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: 125.88649777721405USD
- 2026-11-02: 100.14966126247405USD
- 2026-11-03: 100.14966126247405USD
- 2026-11-04: 100.14966126247405USD
- 2026-11-05: 138.4144989222107USD
- 2026-11-06: 201.90685110231018USD
- 2026-11-07: 201.73621938630674USD
- 2026-11-08: 201.65090352830504USD
- 2026-11-09: 108.02673423336792USD
- 2026-11-10: 108.02673423336792USD
- 2026-11-11: 108.02673423336792USD
- 2026-11-12: 108.02673423336792USD
- 2026-11-13: 178.822397416275USD
- 2026-11-14: 178.51457643281555USD
- 2026-11-15: 108.02673423336792USD
- 2026-11-16: 108.02673423336792USD
- 2026-11-17: 108.02673423336792USD
- 2026-11-18: 108.02673423336792USD
- 2026-11-19: 108.02673423336792USD
- 2026-11-20: 180.40438252833556USD
- 2026-11-21: 185.52974552081298USD
- 2026-11-22: 189.3308320039673USD
- 2026-11-23: 189.3308320039673USD
- 2026-11-24: 191.19916380737305USD
- 2026-11-25: 215.7522470666809USD
- 2026-11-26: 776.5831692426758USD
- 2026-11-27: 213.78370759919738USD
- 2026-11-28: 180.2325881914215USD
- 2026-11-29: 108.02673423336792USD
- 2026-11-30: 108.02673423336792USD
- 2026-12-01: 108.02673423336792USD
- 2026-12-02: 108.02673423336792USD
- 2026-12-03: 108.02673423336792USD
- 2026-12-04: 147.1038079268036USD
- 2026-12-05: 147.3686632286682USD
- 2026-12-06: 108.02673423336792USD
- 2026-12-07: 108.02673423336792USD
- 2026-12-08: 108.01073109848022USD
- 2026-12-09: 108.02673423336792USD
- 2026-12-10: 108.02673423336792USD
- 2026-12-11: 148.61420636602782USD
- 2026-12-12: 147.43308610501097USD
- 2026-12-13: 133.10926308722685USD
- 2026-12-14: 133.10926308722685USD
- 2026-12-15: 133.10926308722685USD
- 2026-12-16: 133.10926308722685USD
- 2026-12-17: 133.10926308722685USD
- 2026-12-18: 195.99524862164307USD
- 2026-12-19: 195.9021876566925USD
- 2026-12-20: 197.67029469865417USD
- 2026-12-21: 195.99524862164307USD
- 2026-12-22: 195.99524862164307USD
- 2026-12-23: 195.99524862164307USD
- 2026-12-24: 314.8594220630493USD
- 2026-12-25: 314.0147437767334USD
- 2026-12-26: 310.71474690606686USD
- 2026-12-27: 316.14791378463747USD
- 2026-12-28: 310.9780463475952USD
- 2026-12-29: 313.9001914223022USD
- 2026-12-30: 314.8594220630493USD
- 2026-12-31: 310.71474690606686USD
- 2027-01-01: 233.10405640545653USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 200 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
- Guests traveling with a service animal must contact the property prior to arrival.
- This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
- Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for to-go breakfast: approximately USD 8.00 to 15.00 for adults, and USD 8.00 to 15.00 for children
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Services
Business centre
Tour desk
Dry cleaning
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis courts
Golf course (nearby)
Cycling
Billiards
Fishing
Golf (miniature)
Playground
Canoeing
Pool outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Free parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi