Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 10.00 to 13.50 for adults and USD 7.25 for children.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, complimentary area shuttle services operate within 5 miles of the property. Guests can arrange transfers through the front desk.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms, as well as a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of the Houston Museum of Natural Science at Sugar Land and Sugar Land Town Square, approximately 2.2 miles from First Colony Mall and 2.9 miles from Smart Financial Centre at Sugar Land.

Does the property have a swimming pool?

Yes, there is an outdoor pool available, with access from 10:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Hilton Garden Inn Houston Sugar Land

Average nightly price at Hilton Garden Inn Houston/Sugar Land by month, last 12 months (USD)
Month	Average price
January	US$100
February	US$118
March	US$116
April	US$118
May	US$116
June	US$127
July	US$124
August	US$108
September	US$111
October	US$104
November	US$104
December	US$89

What guests think

At Hilton Garden Inn Houston/Sugar Land, guests frequently praise the friendly staff, clean rooms, and convenient location near shopping, restaurants, and venues, while noting inconsistent room maintenance, dated features, and intermittent issues with air-conditioning, water pressure, and elevators.

Facilities draw mixed feedback: guests like ample parking, bar and patio areas, and the shuttle, but others encountered a dirty or out-of-service whirlpool or pool and gym equipment not working. Several reviews also report odors or pests and occasional bathroom maintenance oversights. On-site dining gets positive notes for dinner and breakfast, but breakfast is usually not complimentary and charges or vouchers can be confusing. Expect a convenient stay near Sugar Land attractions if you verify room condition and amenity availability at check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests appreciate ample parking, the bar/patio, and a shuttle, but others encountered a dirty or nonworking whirlpool/pool, broken gym equipment, and stretches with only one elevator operating.

Related guest reviews

4

Richard

26 May 2025

·

Stayed 2 nights

The bar and outdoor patio were nice

10

Laura

19 Sept 2025

·

Stayed 5 nights

Clean, quiet room, and good housekeeping. Good location, near the person I was visiting and the HEB. Didn’t interact with the staff too much, but all my interactions were friendly. My room had the most incredible blackout curtains I’ve ever seen. You have absolutely no idea what time of day it is when they’re closed. Where can I get them?? Lol. I got a delicious salmon meal from the restaurant. I deducted one star because the pool and whirlpool were a bit dirty when I used them. Overall, I had a great stay. Would recommend and stay here again!!

6

Michael

13 Nov 2025

·

Stayed 1 night

Yes, the breakfast was good and the parking was safe. Except for the dining manager, the staff was not overly friendly. None of the gym equipment worked properly. The hot tub was not working properly either.

10

Theresa

29 Aug 2024

·

Stayed 1 night

Great stay! We took advantage of the hotel shuttle van to go to a concert at the Smart Financial Center. It was so nice to not have the hassle of parking and fighting the traffic! Would highly recommend this hotel and the location!

6

Christopher

18 Jul 2025

·

Stayed 1 night

We came to Sugarland for a concert at Smart Financial center and the hotel front desk said that the shuttle will take us and pick us up after the concert. The concert was over at 10:45pm. We called the front desk for a pick up and you said the shuttle service stops at 10:30pm. Now tell me WHY no one said that to us when we asked twice before we left to the concert. We were stranded at the concert venue trying to get a ride back to the hotel. Took us so long to get a ride back! Your hotel should have told us about the cut off time for shuttle service. We were so disappointed in the communication at the front desk. Upsetting!

8

Maddox

21 Sept 2025

·

Stayed 2 nights

Overall the hotel was fine. It is a little dated and we were somewhat concerned about the random clanking and knocking every time we used the elevator.

10

Shekinah

12 Apr 2024

·

Stayed 2 nights

I booked this room for my parents- they were pleasantly surprised- it only charged a 50 fee for animals and they have two dogs. There was apool, a hot tub, a gym a fire pit, and plenty of lunge space in the lobby, along with a full kitchen at the restaurant and business center. they were helpful and attentive and we were able to get checked in right away. The only issue was that they said they did not have hot water Saturday night, but perhaps that was because it was the Saturday before Easter and they had high occupancy. Lots of poop bag stations for the dogs and a pretty view of the bayous- their hotel was only 10 minutes from my apartment- convenient to Town Center shopping and First Colony Mall as well.

10

Jesse

16 Aug 2024

·

Stayed 4 nights

I really like the Hilton Garden Inn it was very clean, people were polite and parking was always available plenty of parking space. They even had a laundry room onsite for those who may need one. The pool was clean and the fitness center was a good size with plenty of equipment. The area was right near the highway easy on easy off. We had drinks at the bar which the server was very nice and attentive.I would recommend this hotel to family and friends.

8

Cynthia

11 Feb 2025

·

Stayed 1 night

One elevator out of service with high occupancy

6

Samuel

27 Mar 2025

·

Stayed 5 nights

Elevator doesn’t work for four days out of we stayed 5 nights

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Cleanliness

Cleanliness is mixed: many note clean rooms and public areas, but multiple reviews mention odors or humidity and roach sightings, plus occasional dirty bathrooms or damp-smelling hallways.

Related guest reviews

6

Hung

30 Nov 2024

·

Stayed 2 nights

Quiet and easy to access were the positive point for my stay, but cleanliness is the most focus point needed to be taken care of!!!

10

Carmen

4 Sept 2024

·

Stayed 2 nights

Very nice hotel,bed very comfortable, only they need to clean better the bathroom and room. But in general everything is nice.

2

Matthew

8 Oct 2025

·

Stayed 1 night

Gum on pillow when we get walked in, small baby roaches came out and into my cup at night. The shower floods into the whole bathroom because the contractor who made it didn’t build it right, causing water to seep into the wall everytime someone stays there and now there is mold behind the wallpaper.

4

Kelly

16 Jul 2024

·

Stayed 2 nights

There was a roach. I was charged twice. Misleading information about breakfast.

10

Louqur

9 Jan 2026

·

Stayed 2 nights

The room was very clean. The hallway smells good

2

Gul Zehra

7 Feb 2024

·

Stayed 3 nights

Terrible experience. Cockroaches in the bathroom, water taps had very low pressure. Won't recommend.

6

Vanessa

6 Jun 2025

·

Stayed 2 nights

Room wasn’t too clean. It felt muggy.

4

Stefhanie

20 May 2024

·

Stayed 1 night

Bathroom was not cleaned properly. There were urine stains around the toilet and the smell of it was strong. Check in was less than pleasant with the white lady with the white glasses in front having an attitude due to personal reasons and was not shy about letting us know she was ready to “get out of here”.

4

KYLE

21 Aug 2025

·

Stayed 1 night

Water stopped working in my room, and there were small roaches 3-5 of them. Room 423 of Hilton sugar land

6

Travis

25 Feb 2024

·

Stayed 3 nights

Room smelled damp almost moldy. WiFi didn’t work on multiple devices and front desk never sent anyone out to address it. Decent stay 6/10.

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Rooms

Rooms range from spacious and comfortable to dated and dimly lit. Guests report inconsistent A/C and weak water pressure, thin walls and door slams, and occasional Wi‑Fi problems.

Related guest reviews

6

Adam

30 Jul 2025

·

Stayed 4 nights

Old building. Smells bad. Great staff and clean.

4

Kathryn

13 Aug 2025

·

Stayed 1 night

The room I booked wasn’t available at check in. I was told I would be charged what I booked for a different room and was charged $30 more. The beds were so uncomfortable. The sheets and blankets were so itchy we ended up checking in the middle of the night because the rooms were so hot. They had portable AC units on every floor. The staff we did talk to were polite

6

Teara

29 Mar 2025

·

Stayed 3 nights

The water pressure was terrible coming out in room

8

John

22 Jun 2025

·

Stayed 1 night

Staff very friendly and property is good shape. Convenient to everything you need in the area. Only complaint was AC in room was pretty loud and woke me up a couple times.

2

Mary Jane

2 Dec 2024

·

Stayed 3 nights

Paper thin walls and very door slams loudly.

8

Fiaz

4 Jun 2025

·

Stayed 2 nights

Clean hotel with comfortable beds. Room was quiet and spacious and clean.

6

Mike

27 Dec 2025

·

Stayed 1 night

Extremely poor lighting in room, especially bathroom. Wife couldn't put on makeup it was so bad. Shower was nothing more than small box with shows curtain.

10

Jennifer

24 Sept 2025

·

Stayed 1 night

Friendly staff comfortable beds and pillows

6

Uchenne

4 Aug 2024

·

Stayed 2 nights

Water pressure was terrible. Sink barely had any water coming out. Not a good experience

6

Travis

25 Feb 2024

·

Stayed 3 nights

Room smelled damp almost moldy. WiFi didn’t work on multiple devices and front desk never sent anyone out to address it. Decent stay 6/10.

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Service

Service varies: many found staff friendly and helpful, but others experienced slow or unresponsive follow-up on issues, check-in mix-ups or overbooking, poor communication (phones or shuttle info), and housekeeping not provided as expected.

Related guest reviews

4

corinna

19 Mar 2025

·

Stayed 1 night

Toilet was broken the night arrived. Spoke with front desk twice and was promised would come fix. No one arrived. Had flu. Called corporate and filed complaint

2

Erica

13 Jul 2025

·

Stayed 1 night

Did not answer their phone; always “busy”. No working remotes for the things in the room. But otherwise, very clean and convenient stay. I would still stay here.

2

Kyle

25 Jul 2025

·

Stayed 1 night

Overbooking rooms is trifling. I’ll dispute.

8

Tammie

11 Jul 2025

·

Stayed 1 night

Great area, hotel nice and well kept. Quick check-in and out

10

Kimberly

12 Oct 2025

·

Stayed 6 nights

Great rooms. The staff is excellent. Each and every one of them. I stayed for six days and only encountered the best guest courtesy!

4

Heather

17 Dec 2023

·

Stayed 1 night

Very disappointing, traveled to the property with my young son. We arrived and they gave us keys. Upon going to the room we discovered that the AC was blasting, the beds were unmade and someone’s personal belongings were in the room. We immediately shut the door and went back to the front desk agent. He said that housekeeping had cleared the room, but it was CLEAR that these people had NOT checked out( as there were quiet a few items in the room ). Very very disappointed with this experience.

6

Christopher

18 Jul 2025

·

Stayed 1 night

We came to Sugarland for a concert at Smart Financial center and the hotel front desk said that the shuttle will take us and pick us up after the concert. The concert was over at 10:45pm. We called the front desk for a pick up and you said the shuttle service stops at 10:30pm. Now tell me WHY no one said that to us when we asked twice before we left to the concert. We were stranded at the concert venue trying to get a ride back to the hotel. Took us so long to get a ride back! Your hotel should have told us about the cut off time for shuttle service. We were so disappointed in the communication at the front desk. Upsetting!

10

Susanne

5 Oct 2025

·

Stayed 1 night

Staff very helpful

10

brandie

15 Jun 2025

·

Stayed 1 night

We had a small hiccup but the staff fixed it with no hesitation and we can't thank them enough. Nice hotel, good space for our family, clean and convenient

6

Joy

31 Mar 2025

·

Stayed 1 night

Great location but staff unfriendly & acted like a language barrier when I asked questions.

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Location

Convenient location near restaurants, shopping, H-E-B, Smart Financial Center, and major roads; many also described the area as quiet and easy to access.

Related guest reviews

8

Clinton

7 Oct 2024

·

Stayed 2 nights

It's in a safe and secure location, and the hotel was everything we were looking for.

10

Mariela

27 Aug 2024

·

Stayed 1 night

Great stay, clean, and short distance from smart financial center. Shopping and restaurants within a short distance, great location. Staff was very friendly.

10

Murad

21 Apr 2025

·

Stayed 2 nights

I like everything. No complaints.Location,environment price I paid for the stay everything was worth. Good customer service:)

10

CARLA

13 Jan 2025

·

Stayed 1 night

Quiet and close to everything😊

10

Todd

24 Jul 2025

·

Stayed 1 night

Great location for Cheddars and Constellation Field. The only issue we had was the guests in the room next door were loud and slamming doors until 3am in the morning. Otherwise everything was great! This was our 3rd stay with you and we will be back!

10

Traci

17 May 2025

·

Stayed 3 nights

There is an H‑E‑B across the road. Lots of restaurants nearby, but you don’t have the bar noice they have when you stay in the square.

8

Nagesh

20 Apr 2025

·

Stayed 1 night

Located in a quite area but close to highway

8

Alejandro

27 Jun 2024

·

Stayed 3 nights

The hotel is in a nice area, with stores and restaurants around to make it easy. Room was clean, bed comfortable, had good room amenities (shampoo etc) On the downside, they don’t have a free breakfast. The room a/c was not working properly, although overall the hotel had good temperature, the room at time would be too warm

10

Michael

13 Oct 2025

·

Stayed 1 night

Great location

10

Tayyaba

28 Nov 2025

·

Stayed 1 night

Very friendly staff clean room great location,

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Dining

Dining is mixed: some enjoyed dinner and breakfast, but breakfast is typically not complimentary and charges or voucher handling often cause confusion.

Related guest reviews

4

Richard

26 May 2025

·

Stayed 2 nights

The bar and outdoor patio were nice

10

Carole

25 Oct 2024

·

Stayed 2 nights

I liked the facility. However, I was surprised when I had a ticket for breakfast left at my table. I was mistaken when I thought it was a continental breakfast included in the hotel cost.

10

Katherine

10 Sept 2025

·

Stayed 1 night

Everything was great. Love the dining options.

10

William

25 Oct 2025

·

Stayed 1 night

All good - Dinner at the restaurant was outstanding.

6

Richard

7 Apr 2025

·

Stayed 1 night

I was surprised and VERY disappointed that a complimentary breakfast was not included. I opted to use Uber Eats I stead.

10

Nichelle

15 Sept 2025

·

Stayed 2 nights

Very nice Hotel. Such a noticeable nice fresh smell inside. Everything was nice. Only drawback was the breakfast wasn’t included in the room fee.

2

Raymond

19 Nov 2023

·

Stayed 6 nights

Mice were seen in the bar area. Never staying at this hotel again. Sorry to have to even complain, although that is un called for. Had book for 4 weeks, on my 3rd night we saw mice running around in the bar and kitchen area. We left the next day. Canceled the rest of my stay, although hotel is trying to charge me anyway...i will not pay and really feel im due a refund because i ate in the restraunt twice before seeing these filthy issues.

4

Arik

8 Apr 2024

·

Stayed 1 night

The receptionist told me about breakfast and nodded when I asked of it is included. The next day one of my sons grabs a yogurt and I got charged for a full breakfast. I protested but the the receptionist told me that this is my problem and I have to pay. 7.5 dollars for a yogurt. Never going there again. Terrible service.

8

sohil

22 Apr 2023

·

Stayed 1 night

Nice property not much selection in breakfast

10

Jennifer A

24 Nov 2024

·

Stayed 3 nights

Nice clean hotel. Staff is friendly and good breakfast selection.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $111	3 $119	4 $112	5 $112	6 $199	7 $181
8 $110	9 $105	10 $134	11 $125	12 $176	13 $127	14 $160
15 $99	16 $111	17 $111	18 $107	19 $109	20 $108	21 $107
22 $97	23 $109	24 $111	25 $109	26 $109	27 $179	28 $108
29 $97	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
		1 $101	2 $93	3 $93	4 $91	5 $92
6 $81	7 $93	8 $93	9 $93	10 $92	11 $91	12 $91
13 $83	14 $93	15 $93	16 $93	17 $93	18 $91	19 $100
20 $83	21 $100	22 $100	23 $100	24 $94	25 $93	26 $92
27 $80	28 $100	29 $95	30 $100	31 $94

Hilton Garden Inn Houston/Sugar Land

Prices for Hilton Garden Inn Houston/Sugar Land

Monthly average prices

About this property

Location

Room options

One Bedroom Suite, One King Bed

Two Queens Evolution Room

Junior Suite, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Room, 1 King Bed (With Drinks-Snacks)

King Junior Evolution Suite

One King Hearing Accessible

One King Mob Hearing Accessible Roll-In Shower

Suite, Accessible

Room, 2 Queen Beds

King Evolution Room

Two Queen Hearing Accessible

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews of Hilton Garden Inn Houston/Sugar Land

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Houston/Sugar Land

Prices for upcoming dates