Ramada by Wyndham Bettendorf

The hotel was quite dated and in need of a lot of renovation. Wallpaper was peeling and honestly if it was early in the night, I probably would’ve just booked another hotel room and eat the cost. But I checked in late and I just slept and left as early as I could. When I checked in, I had initially booked a king bed and the front desk told me that all the king bedrooms were taken, and that I would need to stay in a double queen, bed and that I would have to pay extra to make up the cost difference. I made a big stink about it and they relented, but only after a lot of resistance. All in all, I would never stay here again.

I wish you could put 0 or negative points. This place is outlandishly awful. I got there and saw it was awful looking and hasn't been updated since the 70's and I think the sheet are still from then. But I literally was leaving by 8 a.m. and I got there around 9:30 p.m., so thought I could handle it. But, as soon as I got to the room I smelled a smell outside the room that smelled like cats, but thought I was crazy. I decided maybe it was awful cleaning supplies. My dog and I go in the room and her hair stands up on her back and I am immediately wondering what is this awful smell. Then I start feeling like scratchy throat and then i am walking around room looking at how old everything was and looked like furniture was very used and sheets looked dingy although I never touched the bed, I was afraid. I then started coughing and was having a hard time breathing and the smell of cats was so strong. I finally got scared as I am allergic to cats. I go the the front desk nicely tell the man I have to leave I may go to doctor or get benadryl. He said oh yes that room did have cats and he said he couldn't give me a credit because he needed managment approval, but he wrote notes and he would tell his manager and gave me a phone number. I called ever since and no one gives me a manager and they are rude. I then went thru hotels.com and the to get a refund and they can't reach manager and they actually told me that the staff was rude. This is the worse experience I every had,

This Ramada is HORRIBLE!! The whole first floor smells like sewage, and a moldy, damp basement smell that takes your breath away. I checked in my room on the first floor and it smelled like sewage. The whole hallway smells like a moldy wet basement. The bed had broken springs and was horrible. Toilet didn’t even work, and it was dirty. The second room they gave me was dirty, smelled moldy, and the AC/Heater didn’t work. The third room they gave me smelled moldy and wasn’t very clean, and was on the first floor again. I asked why can’t you give me a room on the second floor, or third floor? The receptionist replied “that the majority of the rooms in the upper floors are inoperable, and the owner, she never fixes anything around here.” And to top it off, it rained all night into the morning and the parking lot had a lake in the middle of it because there are no drains in the parking lot. So after not hardly sleeping because of room conditions, I had to walk through water past my ankles to get to my vehicle. I had a second night booked and couldn’t even stay a second night. When I checked out I politely complained about everything that happened and cancelled my stay for the second night, and of course the owner wouldn’t reimburse me for the second night. I took the loss and stayed somewhere else. Don’t stay here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Last three times I’ve stayed here it has been progressively worse I’m in town at least once every two months and won’t be staying here again

I was quoted one price and charged double the quote by hotels. Com