Name: Hampton Inn & Suites Mexico City - Centro Historico
Address: Calle 5 de Febrero No. 24, Colonia Centro, Mexico City, Mexico, Mexico City, MX
Price range: $86–$231 per night
Rating: 8.73

What guests think

At Hampton Inn & Suites Mexico City - Centro Historico, travelers consistently praise the central, walkable location and friendly staff, while feedback on rooms, maintenance, and breakfast quality varies, reflecting an overall solid but uneven experience.

Many guests appreciate clean rooms and feeling safe while walking to the Zócalo and museums. Common drawbacks include dated interiors, musty or damp odors, and some rooms without exterior windows, plus street or atrium noise affecting sleep. There are periodic maintenance issues such as only one elevator operating and occasional plumbing or AC problems, and parking is handled by a paid off-site valet. Overall, expect a convenient base with warm service, but room quality and quiet can be inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Historic property with on-site restaurants and a complimentary laundry room; parking is via a paid off-site valet. Guests reported occasional elevator outages and an underwhelming terrace.

Related guest reviews

6

Marianne

Dec 31, 2024

·

Stayed 2 nights

Dont eat at the restaurant they give you the discount card for. The food is subpar and expensive. Reception desk could be friendlier. Terrace on 5th floor needs attention! WiFi is not secure! Breakfast buffet is average at best. Go check out Farmacia Paris is you enjoy showing! 2 blocks from the zocalo.

6

Eduardo

Dec 17, 2025

·

Stayed 2 nights

El estacionamiento no es propio pagas por noche y lo lleva un valet parking. Las habitaciones huelen mucho a humedad.

Translate

10

celso

Apr 9, 2025

·

Stayed 7 nights

The hotel is in a very convenient location. It's an old building with the Mexican charm and is properly maintained. The staff is awesome. Very welcoming, helpful and friendly. The complimentary breakfast is enough to start one's day and the provided laundry facility is a big plus. I would stay again if I ever go back to Mexico city.

8

Suzanne

Nov 12, 2025

·

Stayed 3 nights

There was only one elevator working during the three nights that we stayed. The price of our room was different than what we were guaranteed through Expedia.. different rooms were different prices when we all had the same room

6

ROSALVA

Sep 27, 2024

·

Stayed 3 nights

No tiene estacionamiento propio y te cobran extra por llevarla a u estacionamiento externo

Translate

6

robert

Apr 17, 2025

·

Stayed 2 nights

Nothing great, nothing bad, except of the 2 elevators, 1 was non functioning so that was kind of a a pain

4

Mario

Sep 10, 2025

·

Stayed 1 night

Being a very long time hampton in costumer i always go out of my way to stay at hampton inn. Always 10 out od 10. Two issues here. 1.they need to make costumers aware that parking has a fee 250pesos i believe. 2. Day of check out its only 9am amd already had housekeeping go im my room twice while i was sleeping and the 3rd time they knocked asking what time we are leaving.. to my knowledge checkout is at 12,why bother us 3 to 4 times even walking in the room to clean. Then why do we have checkout times? Not pleased with servicd proveded why such a hurry? When i paid until checkout!

10

Mary

Dec 26, 2024

·

Stayed 4 nights

Fantastic breakfast buffet, different hot food each morning during 4 nights stay. I love their homemade hot cinnamon tea ! Staff are friendly and warm. Good hot water shower. Have laundry room at complementary that we were able to wash three days of dirt clothes before we moved to other towns. Very Convenience location with short distance walk to many spots. Try the pastry store across the street from this hotel, insanely delicious ! I would recommend this hotel.

8

Nitza

Nov 12, 2024

·

Stayed 3 nights

Perfect place two blocks from El Zócalo. The hotel is a well kept property that had a fresh smell upon arrival not only at the lobby but also the room. Super comfortable bed and spotless bathroom. Kept the rating at 4 based on the lack of a soap dish in the shower. There was no towel rack for the hand towels and the morning coffee at breakfast was cold.The terrace on the 5th floor is nothing like they present in pictures, all the fancy patio furniture is gone and it had stacks of chairs. We had to pull two chairs to sit and enjoy the view. In all it's a good place based on proximity to the historic center and it's restaurant Garabatos.

6

Harikrishna

Apr 8, 2025

·

Stayed 7 nights

Key card does not work all the time. Elevator had only 1 working. Does not accept dollars.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Frequent praise for clean rooms and common areas, with attentive housekeeping. However, multiple reports cite musty odors, damp carpets, and occasional bathroom or breakfast-area hygiene issues.

Related guest reviews

10

Fabiola E

Dec 26, 2025

·

Stayed 5 nights

La limpieza de la habitación y el personal muy buenos.

Translate

4

srividya

Sep 22, 2025

·

Stayed 6 nights

Although there was free breakfast, hygiene was not maintained at all! There was a huge black hair in scrambled egg, plates coffee cups had food stains as they were not washed properly. Was very off putting and lost my appetite. Coffee was just simply terrible.

8

Vidal

Jan 7, 2026

·

Stayed 5 nights

Good Stay. The room as well as the hotel were clean. Breakfast was awesome. Staff was very friendly and helpful. Rooms were small and it was somewhat noisy, as we were facing the open lobby area. Great location near the center of town.

6

OSCAR

Nov 30, 2025

·

Stayed 1 night

Room was dirty. Carpet is really old, front desk staff is not kind at all

10

Monica

Nov 30, 2025

·

Stayed 4 nights

The room was nice and the cleaning staff kept the room very clean. The location is great close to the main attractions, will definitely be back. Already planning to go around the same month next year and will book this hotel again.

10

MYRNA GABRIELA

Aug 12, 2025

·

Stayed 5 nights

It was very clean and all the staff makes you feel at home. The breakfast was delicious every day. The hotel is only 3 blocks away from Zocalo, easy walk to museums, restaurants and shops. It was very safe to walk day/night since so close to Palacio de Gobierno, plenty of security officers and female cops as well in the area. Made us very safe on our walks. Aways hotel staff present at the door made us feel secure

4

Cindy

Oct 16, 2025

·

Stayed 3 nights

The rooms are very outdated and the bathroom had mold.

10

Ofelia

Sep 25, 2025

·

Stayed 2 nights

Clean room amable stalff

6

BRENDA

Sep 24, 2024

·

Stayed 2 nights

The check in was until 4 because the room was not ready. Worst part is they make me wait but the room was not clean, a lot of hair in the shower and the floor was sticky…the safe was so dirty, I had to clean everything with disinfectant wipes

10

Romeo

Nov 29, 2025

·

Stayed 3 nights

Yes the room spotless and their staff courteous. Excellent!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from small interior units to spacious suites; many are dated, some lack exterior windows and can feel dark. Recurring issues include street or atrium noise, musty smells, and occasional AC, hot water, or shower problems.

Related guest reviews

6

Alma

Apr 8, 2024

·

Stayed 2 nights

The architecture was beautiful. The room smelled suffocated. AC semmed to not be working.

8

Dolores

Dec 1, 2025

·

Stayed 4 nights

Overall the hotel was very nice and in an excellent location for walking to the historic center. However, if your room has a street facing window, like ours did, be prepared for noisy nights. I had to use the white noise app on my phone to be able to sleep.

8

David

Dec 22, 2024

·

Stayed 4 nights

I had never stayed there, but I know downtown Mexico City very well, so it was ideal from that point of view. Room was really small, though sufficient for 1 person. Older so, very noisy as people pass by, running talking, etc. no exterior window to my room. Breakfast was okay…but I love breakfast in restaurants so that big of a deal to me at hotels. 3 blocks from el Zocalo which is Independence Plaza…witching walking distance of everything downtown. And the price was right. Staff was a delight at every turn. Convenient! I’d stay there again.

6

Carlos Humberto

Apr 10, 2025

·

Stayed 4 nights

The hotel is clean and staff is amazing. However, we had to change rooms(pay extra) to a suite because the first room smelled like paint, had no natural lighting, dark, and one small window. In the suite the water in the sink would not go down, and the shower overfilled. The breakfast included was also not good at all. We had to stick to just bread and fruit with the food items they provided.

8

Yadira

Oct 19, 2025

·

Stayed 6 nights

Do not get a room with a window it is a super busy street and you will hear noises all day and night. I don’t know if getting a room on a higher floor would help but avoid a window room. Besides the constant noise, everything else was ok. The area is very walkable and I felt safe walking day and night. The breakfast was basic and they did offer a variety of things.

8

Claudia

Dec 23, 2023

·

Stayed 3 nights

In general, our stay at the Hampton hotel was comfortable, except that the room had no view anywhere because the only window it had was sealed and was not transparent, so the room was a little dark.

4

Cindy

Oct 16, 2025

·

Stayed 3 nights

The rooms are very outdated and the bathroom had mold.

6

Arturo

Jul 8, 2025

·

Stayed 3 nights

Great location! Breakfast is not like other restaurants that serve to order meals. Sofa bed was extremely old and painful.

8

Steven

Nov 5, 2024

·

Stayed 2 nights

Friendly staff, room was clean and well appointed. I arrived and went directly to sleep. Woke up after a nap to discover that my window was not a real window but some sort of light panel. This offset my sleeping pattern greatly but it was just two days. If I had noticed at first, I would have asked for something else.

10

Brooke

Aug 20, 2024

·

Stayed 1 night

Friendly staff, great location. Room quality could’ve been better. It had a musty smell, it was run down, the sofa had holes in the fabric, it was dark and the lighting they had in there was not the best. The picture and description said bathtub. it ended up with only a shower.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with concierge support singled out. A few guests reported billing errors, early housekeeping interruptions, or serious security concerns involving lost items or troubling late-night calls.

Related guest reviews

4

Francisco

May 19, 2025

·

Stayed 2 nights

When I arrived... the people at the front desk told me that the rate had gone up with apparently no reason. I had already paid for my full stay to Expedia and they ended up charging mi credit card almost 200dls more. I never received any cleaning or top off the towels, nobody ever showed up to clean, yet I still got overcharged. I should get a refund

8

Andrew

Jan 22, 2026

·

Stayed 2 nights

Great location, friendly staff on reception desk.

10

hayleen

Jan 30, 2024

·

Stayed 3 nights

Excellent service, breakfast has a lot of variety, was greeted always by the staff, specially Selene in the morning breakfast. Thank you for making us to feel like home.

2

Lorena

Mar 26, 2025

·

Stayed 3 nights

Please read review! Safety concern at this hotel! The front office employees at the Hampton Inn-Centro Historico used our friend's personal check-in information to try and extort them in the middle of the night (second night of our stay). The callers had information only the employees would have access to. The callers said they wanted to interview them regarding an issue downstairs with a car, stating it had drugs and guns. The callers purposely stated our friend's full name and room number to intimate them. Think about getting a call like this in the middle of the night, in a different county and not knowing who you can trust (obviously not hotel staff) or who to ask for help. Our friends ended up going to our hotel room that night as all we can think to do that night was to stay all together until the next morning. The hotel you stay in during your vacation should be your safe space and we did NOT feel safe here!! We left the hotel next morning and checked in to a different one. Also, very disappointed in this booking company for not taking our complaint in a serious matter when we feared for our lives.

10

Deory

Oct 5, 2025

·

Stayed 4 nights

Good location Staff helpful esp Edgar in the reception

10

JOSE

Oct 7, 2025

·

Stayed 6 nights

Outstanding staff and great restaurants on premises , comfortable clean room and convenient to local hot spots and landmarks all within walking distance I had a fantastic experience. Jose Gonzalez - Saint Cloud,FL

10

Cathy

Dec 28, 2024

·

Stayed 5 nights

The people/staff could not have been nicer or more helpful. We had a great experience.

2

JOSE

May 27, 2024

·

Stayed 3 nights

There were a couple of issues. Me and my wife stayed for 3 nights, (5/24-24 to 5/27/24, second night a pair of shoes were missing!!,we reported and a day later 2 people came and register the room like we were hiding something,(them called protocol), the third night my headphones were missing, ($350 worth), we were heading to the airport, so we never get to talk to the manager, I will definitely will report this to the HQ, and never come back!!!

2

Maya

Nov 13, 2025

·

Stayed 1 night

Dejé olvidado el cargador del celular y no lo reportaron se lo robaron en el hotel y cuando trate de contactarlos se negaron a brindar la atención que prometieron revisando las cámaras de seguridad pésima atención

Translate

10

Rose

Jan 31, 2024

·

Stayed 4 nights

As always the staff make the biggest impact. They were wonderful! From the check in to the concierge staff to the people that ran the breakfast, all great! The room was clean and spacious (we had a suite). I was surprised at how quiet it was even with a room overlooking the street. The location was also fabulous. Close to the Zocalo. Highly recommended!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent central location a short walk from the Zócalo, shops, and museums, with visible security. Crowds, traffic noise, and nearby homelessness are mentioned by some.

Related guest reviews

10

Lyanamar

Feb 13, 2025

·

Stayed 3 nights

Our experience was good in general. Good restaurant in the lobby. The only problem was the noise caused by the police outside the hotel as early as 6 am with the whistle that made us to wake up so early and limit the resting time.

10

Christopher

Nov 15, 2024

·

Stayed 1 night

Location location location! The hotel is located just a few blocks from the main Square and all of the government buildings and tourist sites around it.

10

MYRNA GABRIELA

Aug 12, 2025

·

Stayed 5 nights

It was very clean and all the staff makes you feel at home. The breakfast was delicious every day. The hotel is only 3 blocks away from Zocalo, easy walk to museums, restaurants and shops. It was very safe to walk day/night since so close to Palacio de Gobierno, plenty of security officers and female cops as well in the area. Made us very safe on our walks. Aways hotel staff present at the door made us feel secure

10

Sessy

Oct 11, 2025

·

Stayed 7 nights

It is a neat and clean hotel with friendly employees. The food is good. Since it is located in the downtown area it is super safe and you find cops in every corner. I'm glad I pick this hotel for my vacations. All kinds of food, stores, attractions, and friendly people in the area.

6

Cristian

Aug 8, 2025

·

Stayed 1 night

Many homeless around the hotel.

10

Denise

Jan 29, 2025

·

Stayed 6 nights

Excellent location, short walk to Constitution Plaza, lots of shops and food venues, felt very safe, police everywhere. Streets in Historic Centro kept very clean. Many historical buildings, museums, former palaces and cathedrals to visit all within walking distance. Room good, bed very good. Bottled water replaced daily. No issues. Would have been nice to have mini fridge. Breakfast very adequate with daily hot choices, choices, fresh fruit. Desk Staff spoke good English and Concierge Edgar was very helpful. While we loved the location, you can expect to see derelicts sleeping on the sidewalk, disabled begging in the street, blind singing for coins,

10

hector

Jul 16, 2024

·

Stayed 1 night

Nice property and great location

10

Raul

Nov 24, 2025

·

Stayed 2 nights

Excellent location

10

VICTOR MANUEL

Jul 16, 2025

·

Stayed 4 nights

En general todo excelente, lo unico es que a una calle hay mucho vago durmiendo en el piso

Translate

10

JOSE

Nov 14, 2024

·

Stayed 3 nights

Bien ubicada en el centro, caminamos por alrededores. Desayuno muy completo y habitaciones cómodas y limpias

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often considered good or generous, but feedback is inconsistent—several guests found it repetitive, cold, or poorly managed, with occasional coffee and hygiene complaints. On-site restaurants are convenient but reviews vary.

Related guest reviews

6

Maribel

Jan 2, 2024

·

Stayed 5 nights

GOOD: The staff was friendly and the property was clean. BAD: Disliked the breakfast. Not enough variety, food was cold, not enough plates or silverware, had toast but no Jelly/Jam, Waffle maker worked one day during our 5 day stay.

8

Irma

Sep 16, 2025

·

Stayed 6 nights

Falta de variedad en el desayuno incluido que se ofrece a los huespedes. Falta de cortesia y atención por parte de los empleados de esa area en especifico.Trato grosero y despota.

Translate

8

Alice

Feb 15, 2024

·

Stayed 6 nights

We can walk to many major attractions from the hotel. It is very safe with many police on the streets. It does get a little deserted since the shops close in the evening but if you aren’t out too late, there are still a lot of people walking around. We didn’t walk past 9pm. Uber is convenient & inexpensive. Having breakfast included was convenient when you have an early start but they need improvement. Most of the time, eggs were cold, potatoes & sausages dry & overcooked, hot water was lukewarm.

4

srividya

Sep 22, 2025

·

Stayed 6 nights

Although there was free breakfast, hygiene was not maintained at all! There was a huge black hair in scrambled egg, plates coffee cups had food stains as they were not washed properly. Was very off putting and lost my appetite. Coffee was just simply terrible.

10

MYRNA GABRIELA

Aug 12, 2025

·

Stayed 5 nights

It was very clean and all the staff makes you feel at home. The breakfast was delicious every day. The hotel is only 3 blocks away from Zocalo, easy walk to museums, restaurants and shops. It was very safe to walk day/night since so close to Palacio de Gobierno, plenty of security officers and female cops as well in the area. Made us very safe on our walks. Aways hotel staff present at the door made us feel secure

6

Geoff

Mar 24, 2024

·

Stayed 7 nights

Good value. Included breakfast which was always cold scrambled eggs and usually overcooked link sausage or unedible pressed sausage. Also tasteless overcooked vegetables and the usual quite satisfactory cold cereals, waffles, yogurt cups, and a few unidentifiable things. Oh and quite good Fruits. Excellent location. If price is a high priority I would raise rating to four stars.

10

Jacqueline

Nov 12, 2025

·

Stayed 3 nights

Perfectly centered to be around all the activities. Best continental breakfast, definitely take advantage!!

10

Mary

Dec 26, 2024

·

Stayed 4 nights

Fantastic breakfast buffet, different hot food each morning during 4 nights stay. I love their homemade hot cinnamon tea ! Staff are friendly and warm. Good hot water shower. Have laundry room at complementary that we were able to wash three days of dirt clothes before we moved to other towns. Very Convenience location with short distance walk to many spots. Try the pastry store across the street from this hotel, insanely delicious ! I would recommend this hotel.

10

OSCAR

Nov 12, 2025

·

Stayed 7 nights

The room was very nice and spotless, beautiful building, and the daily breakfast was great, good selection. Staff very friendly and helpful. Close to zocalo and palacio brllas artes

10

Atul

Mar 6, 2025

·

Stayed 4 nights

Great location; with excellent breakfast and friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$116
March	$102
April	$105
May	$96
June	$150
July	$109
August	$91
September	$95
October	$110
November	$127
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $115	3 $113
4 $103	5 $101	6 $101	7 $101	8 $101	9 $100	10 $102
11 $103	12 $100	13 $101	14 $101	15 $111	16 $113	17 $101
18 $86	19 $87	20 $88	21 $86	22 $87	23 $231	24
25 $87	26 $87	27 $202	28	29	30	31

Hampton Inn & Suites Mexico City - Centro Historico

Prices for Hampton Inn & Suites Mexico City - Centro Historico

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed (Interior)

Room, 1 Queen Bed, Accessible

Standard Queen

Standard 2 Queens

Suite

King Studio Sofabed

King Suite Sofabed

Standard King

Guest reviews of Hampton Inn & Suites Mexico City - Centro Historico

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Mexico City - Centro Historico

Considering this hotel for your Mexico City trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $150	19 $139
20 $105	21 $110	22 $99	23 $100	24 $119	25 $115	26 $115
27 $95	28 $96	29 $95	30 $105