Mackinaw Beach and Bay Inn & Suites

Pool and hot tub closed

Wonderful hotel with a balcony and great beach view. There were fire pits on the beach, which was really nice at night. Bring water shoes if going in the lake as it is rocky near the beach. No problems with the room or hot water. Loved the split room design. Didn't get maid service or towels exchanged unless we asked. The bottom of the pool and small whirlpool does need repainting, but I would rather be in there as it is than have it closed for remodeling. Would stay there again.

Check-in was quick and friendly. Our room had two bedrooms, connected by an open area with microwave, fridge and sink, and also had a sofa bed in one of the rooms. The beds were comfortable, and there was plenty of storage with surfaces for luggage, etc. Our room had a balcony view of the lake and the Mackinac Bridge. The rooms were clean and well-maintained, with a bright and spacious bath and nice toiletries. We didn’t have a chance to use the pool, but it was larger than in most hotels, as shown in the pictures, and had a hot tub adjacent to it. For those traveling in the warmer months, there is beach access for swimming in the lake, and fire pits and seating to enjoy on the beach. Breakfast is not provided, but with the room priced so reasonably it is easy to get a full meal at one of the many nearby restaurants. Our stay was perfect, and I would book this room again the next time we visit Mackinaw City.

This hotel has definitely seen better days. After driving all day, we thought the pool and hot tub would feel good. Both were so dirty that we wouldn't even step in. Hot tub had dirty ring around top of water and could hardly see through pool water to the bottom. Rooms could be cleaner as well.

Showed a nice pool and Jacuzzi only to find that the entire pool area was a beshoveled disaster area.....zero ability to use..... disappointed.

Hot tub was terrible. Ruined our swim suits. Was yellow with chlorine.

Beach area needed to be maintained. Pool area didn’t seem to be very sanitary. No complimentary breakfast.

Wonderful Lake Huron balcony view. Free shuttle to ferry and early ticket purchase. Indoor pool cold, small hot tub.

The pool and hot tub was down a super long hallway full of couches the hot tub only fits 6 people comfortably and no one would swim in the pool it was freezing cold water my pillows smelled like someone’s dirty head sweat

Was very clean ! pool was old and cold .hot tub was dirty !!! and beach is full of rocks . The rooms were very clean and nice ! shower was great !! loved the balcony . Very nice place to stay in the fall ! Was close to everything! Very convenient.

Sheets were dirty,windows were filthy,sound like water running all the time in the bathroom ceiling,won’t stay there ever again.

The room was dirty.

Sheets and pillows were stained. This hotel does not clean unless you ask for it every day

Upon entry into the lobby I was immediately impressed with the old cherry wood and overall appeal of the lobby area as well as the courteous service at check in, unfortunately that’s where the interior appeal stopped. The room we were in, 106, was incredibly outdated and needs a serious deep cleaning. The carpet is so gross. The pillows are stained and pancakes and the TVs are so small for a “suite room”. The bathroom had visible mildew build up along the shower wall. There are no tissue boxes in this hotel so be prepared to rip your nose to shreds using their 1 ply tp to blow your snot out. The patio could have been the highlight of this room IF the property was properly maintained and cared for. Being right on Lake Huron and getting to listen to the waves roll in is extremely peaceful but the trash on the beach, cigarette butts all over and just an overall dirty patio left me really disappointed that I paid extra to be in a suite that is so incredibly outdated and just dark. Almost $500 for 3 nights was not worth it. The pool, while advertised as heated is NOT. Don’t be fooled. The hot tub had a visible ring around the inside which was quite gross. The location of the property is great and being right on the beach was also nice. But that’s where the positives end.

There was a blood stain on my sheets and on the other bed there was a little black hairs up by their Pillows. Originally, the check in guy was pretty nice, but the next couple of people were very, well, just not really altogether there. If you’re into dark, dingy, decrepit places this might be the spot for you.

The hotel itself was nice. The cleanliness was not the best. The sheets were not changed from the last people that had stayed in the room- I saw this because there was make up on the pillowcases. I called and asked for clean sheets/pillowcases and the woman at the front desk said she had no one that could give them to me. I went downstairs and showed her and she said there was nothing she could do. So I went and bought new sheets for the bed to sleep on.

Very disappointing stay at Beach and Bay Inn. Our room was in run down condition and did not feel clean. Air vents were rusty and dirty. The highlight of the room was the patio overlooking the beach.

This property was dirty! From dead bugs, mold and a dirty toilet but the topper was the blood stains on the sheets!

The bathroom wasn't cleaned properly. The tub/ shower needed to be cleaned. They came in our room only to empty trash and place towels. The bed wasn't made. That's sub standard service at best. Teach your maids how to clean a room. Use a vacuum please.

This hotel is an embarrassment to all hotels. The room smelt of urine and ammonia. The ceiling had water damage and the walls were damaged. The bathroom was disgusting. We immediately left... the hotel refused to refund the money. Do not stay here.

It’s just out dated. In my room some of the plugs didn’t work. The mini fridge wasn’t standing up straight. Was wedged in a cubby falling over. Should have screen doors on the balcony so you can leave it open.

Our room was very spacious and had a lake view. I’d definitely stay here again

Check-in was quick and friendly. Our room had two bedrooms, connected by an open area with microwave, fridge and sink, and also had a sofa bed in one of the rooms. The beds were comfortable, and there was plenty of storage with surfaces for luggage, etc. Our room had a balcony view of the lake and the Mackinac Bridge. The rooms were clean and well-maintained, with a bright and spacious bath and nice toiletries. We didn’t have a chance to use the pool, but it was larger than in most hotels, as shown in the pictures, and had a hot tub adjacent to it. For those traveling in the warmer months, there is beach access for swimming in the lake, and fire pits and seating to enjoy on the beach. Breakfast is not provided, but with the room priced so reasonably it is easy to get a full meal at one of the many nearby restaurants. Our stay was perfect, and I would book this room again the next time we visit Mackinaw City.

Loved the separate rooms for Queen beds

Quiet and clean. Needs updating and general upkeep improvements. Plaster chipping in places, paint peeling, lobby smells like mildew. TV didn’t work well. The view off of the balcony was very nice and the hotel was quiet even with a lot of people there. The rooms were a good size and a good price. A good place to stay if not picky about the aesthetics.

If you need a space to stay while visiting Mackinac Island, easy walk to ferry. Rooms have two beds separated by the bathroom. Spacious but dated, clean.

The room was huge and we loved the privacy the bathroom in between provided for each bedroom. The view from the balcony was very nice too. Our biggest complaints are the beach area which is all weeds and rocks and the lack of clarity on the free breakfast. We were told upon arrival that there is no free breakfast available anymore and were given coupons for local restaurants. We were miffed since we thought our hotel cost included breakfast every morning. We ended up spending nearly $200 eating breakfast out every morning at the Mackinaw Bakery. We came to find out on our last day that there was actually a full hot breakfast available with eggs, pancakes, meats etc. but we were never informed of it. When questioned the front desk they claimed they only serve breakfast when big groups are staying at the hotel and that between check in and check out enough people came in to warrant breakfast although we were never informed of it. We might have noticed if we’d have left through the main entrance every morning but we were right by the stairs and exit door… Any kind of note on our door or ring to our room or literally any kind of alert to the full breakfast bar available would have been nice. We paid for our room just like everyone else and to only provide food when they deem enough people are in the hotel is bad business practices. Very disappointing experience.

We were visiting Mackinac Island and staying in Mackinac City was a more affordable option. The hotel was nice, convenient to the ferry and walkable to the downtown area and restaurants. No food on site. Breakfast would be a nice option to get before the ferry. Our room was good sized and walked out to beach area and a beautiful sunrise. Room could have used some updates but was otherwise good.

We stayed here for one night and it was great for our family. Loved the balcony off of our room to see the bay and islands. Our room seemed somewhat updated but also needed some additional updates or repairs (e.g., rusty air vents, some of the counter top was broken off), but otherwise suited our family.

The facility is located in a perfect area. We stayed at the hotel two separate times. Once June and later in August. Both says one of the two tvs did not work. The rooms have not been updated in a decade or two so no usb power. During our fist stay my wife pointed out one of the smoke detectors in the room was open and did not have a battery installed. Over all it wasn't the worst place i have stayed at but have to admit we wont be back untill they update the property.

Great view, walking distance to ferry boat.

Very nice and friendly staff.

Fantastic stay! We stayed here 1 night on July 30th. Upon checking in the hotel looked very well taken care of, we checked in and were greeted by a gentleman that was extremely kind, helpful, and knowledgeable. He had amazing customer service and really started our stay off to a great start. My wife and I and our kids took advantage of there pool and hot tub. Both pool and hot tub were very clean and refreshing. Our room was clean and our balcony was fantastic. We will definitely stay here again when we’re in Mackinae city. Great place.

Front desk extremely accommodating and nice. Knowledgeable about ferry schedules

Staff were not very personalable. Coffee in lobby was luke warm and by time you added creamer, it was cold. Sign at check-in desk advertised discounted tickets for ferry to island, was told the night before they "aren't selling them" with no further instructions. Asked the next morning and was told I don't have any available. Rooms were okay, ours was "buggy", like someone left window or door open before we checked in.

Came in early said come back at 4 room wasn't ready. Asked if it was top floor was told yes. We were tired from walking around for 2 hours when we came back didn't notice we were 3rd floor so after an hour of someone child running back and forth for my husband went to desk. After he expained and said we were told we had top floor she said we never asked for that. Finally said they would give us a 4th floor room. Manager asked had anything been used said no but remembered he had opened soap said "well thats used Jesus Christ now I have to seen send someone up there" Found that very offensive for a manager.I was very shocked to hear a manager say that to a customer.

The staff was so very friendly and helpful. Rooms clean and spacious. Pool and hot tub may be older, but very well kept. Nice place. Great location. Will stay again.

Staff was helpful. Beds were comfortable. Room was clean.

Keys stopped working after a few hours. Only given one when asked for more. That one stopped working soon after as well.

I rolled into town early and I knew the room would not be ready but I had a case of wine in the car and wanted to get it out of the heat. The desk clerk could not accommodate me checking the box, she said they had no room. Hell she could have just set it on the floor, clear doesn’t understand basic customer service and what hotel doesn’t allow to check a bag. Now on to the room, they did not clean or make the bed. More and more hotels are doing this but usually there is a sign or you have to request it which we did after the first night. The tile on the front of the sink was barely hanging on the face. Mind you it’s a 12x24 inch piece. Could have fallen on someone. The shower curtain bar was a curved one but some the screws were missing so the curtain itself slide to the middle allowing the water from shower to spray everywhere. It was a great location easy to walk to ferry just some very basic upkeep would made this very nice unfortunately it was disappointing and I travel every month one of the worst places I have stayed at in long time

Great view, walking distance to ferry boat.

Great location. Helpful staff. While the hotel is older, it is clean and kept up.

Great location right on the beach of Lake Huron with fantastic views of the sunrise. The property was captured well in the photos on Expedia. Great place stay to catch a shuttle for the Ferry to Mackinac Island.

Great location for visiting Mackinaw City and to the ferry to Mackinac Island.

Great location, near ferries and many restaurants and shops.

We were visiting Mackinac Island and staying in Mackinac City was a more affordable option. The hotel was nice, convenient to the ferry and walkable to the downtown area and restaurants. No food on site. Breakfast would be a nice option to get before the ferry. Our room was good sized and walked out to beach area and a beautiful sunrise. Room could have used some updates but was otherwise good.

Close to ferry and beautiful view! Would definitely stay again

The location of this property was really good. If you are planning to go to the Mackinac island it takes 7 min walk to ferries. it might be one of the nearest hotels to the fort. Staff was lovely. Rooms could be better but it is what you're paying for.

This was my second stay at this hotel. I love the location of shops and dining from here, and The beach is great.

Mackinaw Beach and Bay Inn and Suites shows signs of age, but it is located right on the water with a lovely view of Lake Huron. The room tvs are small, but the channel selection is excellent. It's about a 20 minute walk to the center of town where shopping for souvenirs is located, so the Beach and Bay Inn is quiet. Suites with balconies are spacious and have a marvelous view of Mackinaw Island in the distance. The refrigerator and microwave enable the guest to do some cooking. There is a market/foodstore a few minutes by car from the Inn. The staff is helpful and friendly, especially the gentleman who came in at 4:30 AM each day to cook breakfast for the guests. My toilet would flush properly my first day and within an hour, two maintenance personnel came and got it working. I enjoyed my stay.

Very rundown and in desperate need of updates. Bathroom ceiling was stained and floor in rough condition. Bedding was clean but felt dirty otherwise. Breakfast was very basic and not good. I do not recommend.

Beach area needed to be maintained. Pool area didn’t seem to be very sanitary. No complimentary breakfast.

The room was huge and we loved the privacy the bathroom in between provided for each bedroom. The view from the balcony was very nice too. Our biggest complaints are the beach area which is all weeds and rocks and the lack of clarity on the free breakfast. We were told upon arrival that there is no free breakfast available anymore and were given coupons for local restaurants. We were miffed since we thought our hotel cost included breakfast every morning. We ended up spending nearly $200 eating breakfast out every morning at the Mackinaw Bakery. We came to find out on our last day that there was actually a full hot breakfast available with eggs, pancakes, meats etc. but we were never informed of it. When questioned the front desk they claimed they only serve breakfast when big groups are staying at the hotel and that between check in and check out enough people came in to warrant breakfast although we were never informed of it. We might have noticed if we’d have left through the main entrance every morning but we were right by the stairs and exit door… Any kind of note on our door or ring to our room or literally any kind of alert to the full breakfast bar available would have been nice. We paid for our room just like everyone else and to only provide food when they deem enough people are in the hotel is bad business practices. Very disappointing experience.

We were visiting Mackinac Island and staying in Mackinac City was a more affordable option. The hotel was nice, convenient to the ferry and walkable to the downtown area and restaurants. No food on site. Breakfast would be a nice option to get before the ferry. Our room was good sized and walked out to beach area and a beautiful sunrise. Room could have used some updates but was otherwise good.

The hotel check in was great. But the amenities were very poor. Pop machine and snack machine didn't have the prices and only accepted quarters and single dollar bill. Breakfast was good but the selection was limited.

I was very impressed by the spacious room we booked, which contained a king and queen beds, as well as a sofa bed. This worked very well for our family of 5. I especially appreciated the balcony and the fact that you could open the window, which is a rare find these days. The breakfast was a little disappointing in terms of quality but it was well stocked. My only other complaint was that the air conditioning was insanely cold in our room when we first arrived. Luckily we could open the doors and window, and turn on the heat to make it comfortable for the night.

Great place to stay. Lake front suite. Great staff. Great breakfast. Comfortable beds. Will stay here again.

This is clearly a family owned property, and they are very industriously improving it with landscaping projects and remodeling a string of rooms along one hallway. That said, the lack on on-site breakfast was an issue given that the listing said there was breakfast provided. The off site breakfast had zero dairy free or gluten free options, so I ended up eating a granola bar in the car while my family ate. There was also very little sound proofing between rooms.

Door didnt seal closed until you heard the 2nd click. No breakfast? Even cheap hotels offer a breakfast

Mackinaw Beach and Bay Inn and Suites shows signs of age, but it is located right on the water with a lovely view of Lake Huron. The room tvs are small, but the channel selection is excellent. It's about a 20 minute walk to the center of town where shopping for souvenirs is located, so the Beach and Bay Inn is quiet. Suites with balconies are spacious and have a marvelous view of Mackinaw Island in the distance. The refrigerator and microwave enable the guest to do some cooking. There is a market/foodstore a few minutes by car from the Inn. The staff is helpful and friendly, especially the gentleman who came in at 4:30 AM each day to cook breakfast for the guests. My toilet would flush properly my first day and within an hour, two maintenance personnel came and got it working. I enjoyed my stay.