The Peoria Hotel, SureStay Collection by Best Western

Hotel undergoing renovations and construction at the time of this review. Check in was very quick. Staff person was extremely helpful and friendly. Hotel had strong odor of marijuana in halls and elevator. Room was spacious. Shower pressure was weak but rest of the room was ok. Did not partake in breakfast but it was stocked and had a nice variety. Quiet, near dining and shopping options. Good value for the price, especially in Peoria.

I was given the wrong room I paid for a 2 bed and a sofa bed got a one bed and a sofa bed I was charged 300.00 which should have been only 194.

Absolutely disgusting. First time in my life I walked out and refused to stay. Don’t do it!!!

Spotless room! Courteous staff. Good location. Comfortable bed.

It looks like this hotel is “newish” as the outside sign is busted out and a small printed sign is hung at the front desk saying “The Peoria Hotel”. The guy at the desk seemed to be expecting us which was nice. The check-in process was quick. The decor was older. The beds did not have a covering over the box springs. The pull out sofa had some crumbs in it and no extra linen. The phone did not connect to the front desk so we had to go and get extra linen. This would be one reason why I would not recommend the hotel. If there was an emergency, there would be no way to call the front t desk for help. There is no housekeeping service which was a surprise. We had no refills of Kleenex or toilet paper during the stay. The breakfast was the same everyday. The ice machine on the first and second floor did not work. The only great thing about the hotel was the three guys who rotated at the front desk. They were extremely nice and promptly helped us. There did not seem to be a lot of people staying there as we were able to park close to the front door.