Name: TownePlace Suites Joliet South
Address: 1515 Riverboat Center Drive, Joliet, Illinois, United States of America, Joliet, Illinois, US
Price range: US$143–US$290 per night
Rating: 8.68

What guests think

Across recent reviews of TownePlace Suites Joliet South, guests consistently praise the friendly, welcoming front-desk team, while feedback on rooms and amenities is more mixed, highlighting spacious, quiet suites with kitchen features alongside layout quirks and occasional maintenance problems.

Cleanliness feedback ranges from very clean rooms and common areas to reports of dirty bathrooms, odors, pests, and slow or missed housekeeping. Breakfast quality and variety are inconsistent, and the hotel’s location is convenient to major highways and nearby restaurants, though some mention mild road noise, ongoing renovations, and occasional pool closure. Overall, expect warm service and practical suites, but check recent updates and room condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews mention renovations and construction around the property. The pool is available but has been closed at times.

Related guest reviews

10

David

10 Jan 2025

·

Stayed 3 nights

Awsome property and pet friendly.

10

alan

10 Nov 2023

·

Stayed 3 nights

Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.

8

Eladio

7 Nov 2023

·

Stayed 7 nights

Wonderful staff, under construction at hotel and vicinity

6

Lory

2 Jul 2023

·

Stayed 1 night

Property is being renovated which would have been nice to know. My room smells of paint due to the room next door

10

Roderick

8 May 2023

·

Stayed 2 nights

As expected Marriott is first class friend staff very clean nicely remodeled would definitely recommend

10

Jessica

26 Mar 2024

·

Stayed 1 night

Hosted a sleepover for 8 year old girls. They loved the pool. Room was clean.

10

Lacy

1 Mar 2024

·

Stayed 1 night

Love this hotel and the staff. The only complaint I have is the pool was closed, and I wasn’t informed until arrival.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas very clean. Others reported issues such as dirty bathrooms, odors or dampness, pests, stained bedding, dust, and inconsistent or delayed housekeeping.

Related guest reviews

6

Jeffrey

27 Dec 2022

·

Stayed 19,352 nights

The front desk staff was very helpful. What made me cringe was the thick layer of dust on the shelf directly above the shelf where the glassware was-disgusting! The Teflon pots and pans were all scratched and flaking, the carpet wasn’t carefully vacuumed and the bed looked like someone had been laying on it before I arrived. I was uncomfortable staying here and I won’t be back.

4

Megan

13 Sept 2025

·

Stayed 1 night

The property itself was fine. But the room wasn't very clean. The bathroom floor was dirty, the soap dish and counter in bathroom had someone else's beard trimmings on them. The shower door also wouldnt stay closed. The staff was very nice and welcoming. The cleanliness was poor.

6

Nola

16 Aug 2024

·

Stayed 7 nights

The first room was very mildewy and damp. The ventilation wasn’t good, my eyes were starting to burn as we got our stuff into the room, my husband who is allergic to mold at at red complaining he was having trouble breathing. I went downstairs and asked to switch room, they were very accommodating with switching rooms, we had to downgrade to a smaller room with our two kids which was better than the moldy room. The breakfast was terrible, not many options, no waffles during the week. The oatmeal was NOT edible, very watery most of the days it was like gray water with with occasional clumps of “oats”,sausage patties looked freezer burnt and then reheated. A positive,they had a few options for GF which was nice. We ended up eating at the McDonald’s next door and then the Cracker Barrel.

4

Wally

1 Jun 2023

·

Stayed 5 nights

Housekeeping was horrible, had to request about 5 times before my room could be cleaned.

2

spurnetta

11 Aug 2025

·

Stayed 1 night

The room smells like urine

2

Michael

28 Nov 2022

·

Stayed 3 nights

When I walked into the hotel there was a vaguely unpleasant chemical smell that was masked by some other odor that was presumably applied to be pleasant. After checking in to my room I attempted to use the bathroom. Upon lifting the toilet seat there were several cockroaches scurrying around. By the time I got my phone only one small one was left. The hotel immediately agreed to cancel my reservation and provide a refund, but has not yet provided the refund (it's been nearly 2 weeks).

8

Ted

28 Apr 2025

·

Stayed 2 nights

Checked into a spacious room with an interesting layout- two doors to the closet with one in the bathroom! Unfortunately, the toilet wasn’t clean. The friendly clerk at the front desk immediately gave us keys to a room across the hall. There was a small brown stain on the bedsheet. I wouldn’t have made much note of it, but was a bit disappointed after the experience in the first room. Overall, the room was comfortable and quiet, and all staff we interacted with were very friendly and helpful.

10

Jason

27 Nov 2023

·

Stayed 4 nights

The property was very clean

4

Vinay Kumar

31 Aug 2025

·

Stayed 2 nights

I requested for room cleaning they did not even checked for it.

10

Zulema

1 Apr 2025

·

Stayed 1 night

Very clean

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable with useful kitchen amenities, and several guests noted quiet stays. Some reported awkward layouts (such as dual-entry closets), small or poorly placed TVs, soft beds, highway noise in some rooms, and maintenance problems.

Related guest reviews

6

Ivor Shenae

18 Dec 2023

·

Stayed 2 nights

I have stayed with them many times so i was super excited to see upgrades were made. However...those upgrades were poor done as the bar on the shower door fell off while i was showering. Otherwise, my stay was fine as usual.

6

Mary

17 Jul 2023

·

Stayed 6 nights

Sporadic high pitch sound in room. Dishwasher wouldn’t drain completely. Front of microwave loose. Staff wonderful. Great location to I 80 and I55 but construction.

10

Jana M

5 Aug 2024

·

Stayed 1 night

Beautiful, spacious, very clean room! The beds were very comfortable!

10

Tim

19 Mar 2023

·

Stayed 1 night

A great design to the room, with many useful features, such as refrigerator, sink, lots of counter space. The hotel is near I-80 and so there is mild road noise around the clock, which might bother some. The immediate neighborhood is drab. The continental breakfast was very good.

10

Timothy

13 Jun 2025

·

Stayed 8 nights

It was fantastic! Came in for a wedding and had an extended stay. Staff was super friendly. From was very clean and comfortable. It was surprisingly quiet since it is right by the highway. Great eating nearby, too. Great place to relax at the end of each day.

10

Carolyn

23 Apr 2024

·

Stayed 4 nights

Our stay was very good. The hotel is quite convenient to family and we were there to see family in unhappy circumstances. My only real issue is with the bed. It was so soft that it caused me to sink into it to an uncomfortable degree; and that extra softness also made for a very warm bed.

8

Jeremy

10 Jun 2025

·

Stayed 1 night

Nice. Clean. Room not same as pictures. Strange setup

8

GEORGE

1 Jun 2025

·

Stayed 1 night

Nice clean place. Spacious room. Pleasant staff

8

Robert

2 Jul 2025

·

Stayed 3 nights

The property was clean, quiet and convenient off the freeway. The staff was friendly and helpful. We had a double suite with a pullout couch, and kitchenette. The issues we had was the closet; you could utilize it from front door and also the bathroom. There was shelves and a Mirror, on the bathroom side, however no Light, no ac and no privacy to change or get ready. You couldn't even walk through the closet it was too narrow. We traveled with our 2 teenagers (1 boy 1 girl), normally we make things work, but this space did not work for us. The TV was too small and not well placed in the room. Thank you.

10

Margarita

18 May 2025

·

Stayed 1 night

The room was spacious and the service was impeccable. I took my mother and put in her own separate room she raved on how comfortable the bed were and how friendly the staff were with her.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, kind, and accommodating, with quick check-in and helpful problem resolution. However, some guests experienced poor housekeeping responsiveness and a delayed refund after a canceled stay.

Related guest reviews

10

Maureen

25 Jun 2025

·

Stayed 2 nights

Front staf was exceptionally kind.

10

Kimberly

1 Oct 2025

·

Stayed 1 night

Great caring staff.

10

Mark

7 Dec 2022

·

Stayed 1 night

Great staff very warm and welcoming

10

Virginia

25 Jun 2025

·

Stayed 1 night

Loved the front staff she was so kind and efficient.

10

Tamisha Robin

11 Oct 2025

·

Stayed 2 nights

This property was very nice I’m never staying anywhere else. Jennifer from desk host was amazing and Cynthia the staff lady was great, pleasure and helpful. The rooms are nice and clean and hallway is well lite.

4

Wally

1 Jun 2023

·

Stayed 5 nights

Housekeeping was horrible, had to request about 5 times before my room could be cleaned.

10

ANTHONY

8 Mar 2025

·

Stayed 1 night

I was visiting family and just staying the night. I arrived at nearly midnight and the front desk person greeted me warmly and got me checked in quickly. I needed to be out early and left only a few hours later and the same staff member checked me out with the same wonderful attitude. I travel a lot and can’t tell you how often front desk staff make it seem like I’m an inconvenience. This staff member made a brief stay as pleasant as it could be.

10

alan

10 Nov 2023

·

Stayed 3 nights

Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.

2

Michael

28 Nov 2022

·

Stayed 3 nights

When I walked into the hotel there was a vaguely unpleasant chemical smell that was masked by some other odor that was presumably applied to be pleasant. After checking in to my room I attempted to use the bathroom. Upon lifting the toilet seat there were several cockroaches scurrying around. By the time I got my phone only one small one was left. The hotel immediately agreed to cancel my reservation and provide a refund, but has not yet provided the refund (it's been nearly 2 weeks).

4

Vinay Kumar

31 Aug 2025

·

Stayed 2 nights

I requested for room cleaning they did not even checked for it.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-80/I-55 with easy access to chain dining nearby; several guests appreciated overall quiet despite the highway. Some noted mild road noise, a drab immediate area, and area construction.

Related guest reviews

6

Mary

17 Jul 2023

·

Stayed 6 nights

Sporadic high pitch sound in room. Dishwasher wouldn’t drain completely. Front of microwave loose. Staff wonderful. Great location to I 80 and I55 but construction.

10

Tim

19 Mar 2023

·

Stayed 1 night

A great design to the room, with many useful features, such as refrigerator, sink, lots of counter space. The hotel is near I-80 and so there is mild road noise around the clock, which might bother some. The immediate neighborhood is drab. The continental breakfast was very good.

10

Timothy

13 Jun 2025

·

Stayed 8 nights

It was fantastic! Came in for a wedding and had an extended stay. Staff was super friendly. From was very clean and comfortable. It was surprisingly quiet since it is right by the highway. Great eating nearby, too. Great place to relax at the end of each day.

10

Carolyn

23 Apr 2024

·

Stayed 4 nights

Our stay was very good. The hotel is quite convenient to family and we were there to see family in unhappy circumstances. My only real issue is with the bed. It was so soft that it caused me to sink into it to an uncomfortable degree; and that extra softness also made for a very warm bed.

6

Nola

16 Aug 2024

·

Stayed 7 nights

The first room was very mildewy and damp. The ventilation wasn’t good, my eyes were starting to burn as we got our stuff into the room, my husband who is allergic to mold at at red complaining he was having trouble breathing. I went downstairs and asked to switch room, they were very accommodating with switching rooms, we had to downgrade to a smaller room with our two kids which was better than the moldy room. The breakfast was terrible, not many options, no waffles during the week. The oatmeal was NOT edible, very watery most of the days it was like gray water with with occasional clumps of “oats”,sausage patties looked freezer burnt and then reheated. A positive,they had a few options for GF which was nice. We ended up eating at the McDonald’s next door and then the Cracker Barrel.

10

alan

10 Nov 2023

·

Stayed 3 nights

Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.

10

Susanne

18 Dec 2022

·

Stayed 1 night

Convenient and nice

8

Eladio

7 Nov 2023

·

Stayed 7 nights

Wonderful staff, under construction at hotel and vicinity

10

Debra

26 Oct 2024

·

Stayed 1 night

The room is so well set up, and so quiet. Staff is kind and helpful. I felt safe traveling alone, and taking my small dog out. My new fave hotel chain to stay in, having stayed 2x in 3 weeks. I will go back.

8

Robert

2 Jul 2025

·

Stayed 3 nights

The property was clean, quiet and convenient off the freeway. The staff was friendly and helpful. We had a double suite with a pullout couch, and kitchenette. The issues we had was the closet; you could utilize it from front door and also the bathroom. There was shelves and a Mirror, on the bathroom side, however no Light, no ac and no privacy to change or get ready. You couldn't even walk through the closet it was too narrow. We traveled with our 2 teenagers (1 boy 1 girl), normally we make things work, but this space did not work for us. The TV was too small and not well placed in the room. Thank you.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from very good or delicious to limited or poor, with inconsistent variety and quality. Coffee drew criticism in one review.

Related guest reviews

10

Tim

19 Mar 2023

·

Stayed 1 night

A great design to the room, with many useful features, such as refrigerator, sink, lots of counter space. The hotel is near I-80 and so there is mild road noise around the clock, which might bother some. The immediate neighborhood is drab. The continental breakfast was very good.

10

Janelle

28 Apr 2024

·

Stayed 6 nights

Great for our extended stay! Very comfortable, good breakfast, enough kitchen amenities, and a very nice staff! Thank you!

6

Nola

16 Aug 2024

·

Stayed 7 nights

The first room was very mildewy and damp. The ventilation wasn’t good, my eyes were starting to burn as we got our stuff into the room, my husband who is allergic to mold at at red complaining he was having trouble breathing. I went downstairs and asked to switch room, they were very accommodating with switching rooms, we had to downgrade to a smaller room with our two kids which was better than the moldy room. The breakfast was terrible, not many options, no waffles during the week. The oatmeal was NOT edible, very watery most of the days it was like gray water with with occasional clumps of “oats”,sausage patties looked freezer burnt and then reheated. A positive,they had a few options for GF which was nice. We ended up eating at the McDonald’s next door and then the Cracker Barrel.

10

alan

10 Nov 2023

·

Stayed 3 nights

Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.

8

Paulette

22 Nov 2023

·

Stayed 1 night

Great stay for a quick overnight. Breakfast was decent. Shower and beds were really nice.

8

Brandon

23 Apr 2025

·

Stayed 4 nights

The continental breakfast was lacking variety. Also, please get some decent coffee.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$139
March	US$145
April	US$186
May	US$180
June	US$189
July	US$189
August	US$176
September	US$171
October	US$186
November	US$168
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $244	17 $213	18 $200	19 $200
20 $146	21	22 $258	23 $238	24 $228	25 $290	26 $234
27 $186	28 $197	29 $228	30 $190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $186	2 $197	3 $186
4 $159	5 $176	6 $176	7 $168	8 $186	9 $207	10 $186
11 $145	12 $186	13 $207	14 $180	15 $176	16 $191	17 $186
18 $143	19 $176	20 $197	21 $182	22 $186	23 $218	24 $168
25 $145	26 $187	27 $208	28 $186	29 $186	30 $182	31 $170

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Studio, Multiple Beds

Studio, Multiple Beds (Hearing Accessible)

Suite, 2 Bedrooms

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Joliet South

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Prices for upcoming dates