SureStay by Best Western Gonzales

No soap in the room. Coffee maker in the room was missing parts.

Room was clean

Room was clean but outdated- need grab bars in the tub for older people. Very basic but adequate. Lots of restaurants close by. Staff very accommodating.

The staff was lovely, however, the first morning, the cleaning ladies were playing very loud music just outside our room. The room was way smaller than advertised, and it was smell like very heavy smoke. The front desk lady moved us to another room that was a little bit better, but still smell a bit like smoke. Water pressure was low, but very hot water. No air vent in a very small bathroom. Coffee was good, but the last day, there was a horrible water leak in the lobby. Overall it was ok, but could have been better…

The Hotel is in a great location, good shopping and eateries to choose from.