Hilton Buena Park Anaheim

Beautiful hotel, room was clean and very nice. Staff was excellent. Bartender was wonderful!

Comfortable beds. Modern decor throughout. Nice rooftop heated pool with plenty of outdoor seating. Has a bar and lounge with plenty of seating in the lobby area. Great hotel, but like most Hiltons, they don’t have self parking: only valet.

Loved the outdoor roof pool and the fact that it was connected to a shopping/dining outdoor mall

This is a beautiful property in a great, convenient location. I definitely enjoyed my stay! The gym has everything it needs; the pool being located on the 4th floor makes for a perfect sunset watch. The rooms are clean, service was fantastic! I didn't try the restaurant in the lobby, but it smelt delicious. HOWEVER The ONLY complaint I have is parking... They don't have a designated area specifically for the hotel, its shared parking with the busy Kpop mall connected to the hotel. When booking it stated there was free, self-parking. It failed to mention that I would have to walk quite far. So, the only choice I was given is to walk back and forth from the mall or spend $25.00 a night for valet. It just sucks that I had to spend an extra $100.00 during my stay JUST to park my vehicle. Other than that, I loved it. 8/10

Second time staying here and again everything was perfect and smooth. Easy access to go to the source oc. Hotel bar exceptional and good service by the bartender. Overall, will continue to stay here for my next trip.

Sole valet parking option was new to experience but very well managed.

should not be required to pay for parking

It’s great location. Linked to the source mall. It’s valet Parking only. Nice roof top pool, nice gym, delicious and affordable breakfast. Kind staff. I would definitely love to come back here!!

Valet Parking didnt make sense when all nearby hotels didnt charge for parking. There is a parking structure right next to the hotel that you should be able to park for free, but not available.

Great place to stay, 10 min drive to Disneyland. Only thing is no self parking and valet is an extra $25 per night.

The bedsheets were dirty and no toilet paper :/ we had to call receptionist to bring us all new clean sheets and more toilet paper.

The towel had blood

Clean and quiet

Yes room was spotless and clean

Our overall stay was great. Thank you

Clean, quiet and friendly staff.

The property overall was very nice and the staff were amazing. We arrived early and the front desk let us check into our room once we arrived. They don’t have self parking, so you have to valet your car but the service was convenient. They had our car ready by the time we got downstairs. The room wasn’t too bad, the only thing that I would complain about is that it was very dusty. There was a flurry of dust when the walked in the first day. Didn’t notice it too much in the evening or during the rest of our stay. I plan to stay here again if we go back to SoCal.

It's fairly a new hotel and the room was clean and nice.

Very clean and beautiful lobby and rooms

Beautiful, clean, quiet, courteous. The perfect staycation

Our air conditioner in the room was broke, room was too hot. They supposedly tried to fixed it the next day, and were supposed to move us to another room, but they never told us. Other than that, nice clean room, soft beds, good value. Close to Knotts Berry Farm.

We loved our stay at this place as it was walking distance to The Source. It is a very modernized looking hotel and we loved how spacious our room was. The only issue was the AC unit in our room which was super loud when it kicked on and our shower head pressure was super low, so we had to use the hand held one. Other than that, we will definitely come back again

Property is new and still in good condition. However the hot water comes in and out when you shower. They charge too much for parking. Only valet parking is allowed and you can’t even borrow the luggage cart to bring your luggage to your room and when checking out. The valet are the only people allowed to use them which compels you to tip them. Coffee is so expensive also. Much more than Starbucks.

I don’t recommend this hotel. They have no Self parking only valet and is $25 per night. None of the rooms have a refrigerator. There were some guests that were complaining that there was no hot water in there rooms. Also, as far as the pool is a decent size, not deep, only 4 feet. There is No hot tub. I would rather not stay there again.

Everything was perfect. Except the A/C was leaking.

Although aesthetically pleasing this property is a waste of money. The only positive experience I had was a lady in the restaurant who gave me a cup of ice and one valet guy. I flew in the Morning so stopped to see if I could check in early no rooms were clean they would call me when it’s ready. No calls. Check In at 4pm, I went back at 5 still not clean/ready. Finally got in to a room. WiFi out on the entire floor could not watch TV. People smoking marijuana in front of the hotel and front desk staff is rude. Went to shower in the Morning, doesn’t work. This was an absolute waste of money. I’m a Platinum Marriott member and gave this a try since it was a last minute trip. My first and last Hilton experience. Never again.

Very pretty hotel, enjoyed my stay, quiet and I really liked that I didnt have to hear my neighbors which is a plus! The hotel room was very spacious and beautiful.

Family friendly, but no microwave WTH. A lot of waisted space in the 2 queen bed room. Makes no sense to have all the drawers by the door. Especially if u have more than 3 people to a room.

No way yo watch tv. Internet was down my Entire stay. No one came to assist

AC didn't work

Great service

I’ve always had great experiences with Hilton…until now. My one-night stay at Hilton Buena Park was disappointing from the start. Check-in was delayed because my room wasn’t ready, and there was clearly a lack of communication with housekeeping. Unlike other Hilton locations, there were no basic amenities offered…not even a bottle of water at check-in. The next morning, I went down hoping to grab a coffee, only to be told by the waitress that I’d have to wait because they were short-staffed. Overall, this location did not meet the standard of hospitality I’ve come to expect from Hilton. I hope they can improve both service and guest experience moving forward.

The staff was very rude, especially Andrew and Jackie or Jacklyn… I had spoken to Jennifer 1 week prior to our stay to see if they could get all of our 6 rooms together as we were all staying there for a funeral. She had said they were and they didn’t. Them the AC went out abt midnight they couldn’t get someone to come fix it till 7am, they did offer to move rooms to the 4th floor and my family and I we’re all staying on the 6th, absolutely not! Then I heard from another guest when I went to look for a vending machines, they told us that the hotel offers 2 water bottles which we were never offered. I did go talk to Andrew at check out and he said no, they only offer it to some customers something abt rewards program which I left like they were just being rude and racist. I’m very much disgusted by the way they treated all of my family member and myself.

Good evening Samuel, It was my first visit here at the Source Hilton in Buena Park. I arrived at 3:30 knowing the check in is at 4:00. However, when I tried to check in the front desk receptionist informed me that my room was not ready which I had to wait. I said okay I will wait. She asked my phone number so that she can let me know when it's ready. I said to her I will wait at the lobby and she said that's fine. As I was waiting at the lobby, it came close to 4'0 clock. And still no calls. I was looking at the check in front desk and there were 4 people and they were laughing and talking but no one was trying to contact me or inform me what the status was. So I walked up to front desk receptionist and asked carefully if my room was ready. They all looked at each and said they needed to check the room and see if it was ready. So I asked how long it would take to do that? And they all said, oh maybe another 10 minutes? At this point, I was little bit upset because I had a plan. I told all the front desk receptionist that I have a plan and I don't have another 10 minutes to wait. It was not a good experience with this hotel knowing that I watched the whole thing with the front desk. However, I did have a great time with my husband and my friends. Just letting you know that the front desk needs to accommodate with customer service so that they are taking care of. Thank you!

Upon check in, our room did not have adequate amount of towels. Our first night at 2:42am, a fire alarm woke us, so we walked 6 flights downstairs. We waited in the lobby and had been finally advised that someone had been smoking on the 7th floor which sets off the very sensitive fire alarm. We all had a hard time falling back asleep, so the following day was pretty much wasted. Terrible service from the valet. They block you in, do not help with luggage, and we had an early morning flight the day we checked out. Got our car 30 minutes after we requested it ~ the valet guy was sleeping. I had to ask the lady at the front desk to check on him. Valet is the only option for parking at this hotel ~ Hilton should seriously consider a better valet service to represent this hotel. Expressed my concerns to the front desk lady while we waited for our car and all she said was that she would let her manager know and that she didn’t know about the fire alarm situation…unapologetically.

Service was first rate; hotel, staff, and dinning area excellent. A top place to stay if you are visitng the area!!

Our stay was wonderful. The staff was attentive and was able to fulfill any requests. Would stay here again

They gave away my reservation and blamed me for not checking in sooner. Worst part was I called the day before to confirm my reservation.

Staff was very helpful, had positive attitudes and quick to provide assistance. We enjoyed our stay and overall how the employees were very attentive.

Overnight Receptionist was very unwelcoming and not helpful on letting us know the basics about our stay.

Excellent hotel. This place was super clean and very pretty rooms. It was close to the Korean mall as well! Lots of food within walking distance right out the back of the hotel! Very good food!

Clean room, nice restaurant and lounge, quick valet. Conveniently connected to the Source.

The hotel location was awesome. It was very clean and the staff were nice.

Great place to stay awesome room with different options 2-3min drive to Knotts or Medieval times.

The Hotel is very clean and convenient. Walking distance from everything. Customer service was excellent! We love it there will definitely go back and stay there again.

Very nice facility with service and it can be accessed to the Source mall, one of best Korean Culture complex mall in US, directly.

Next to the Source makes the location really convenient for the stay. Close to a kbbq and a karaoke bar so it's super fun as well. Fantastic location and the place is also really aesthetic and clean

good location for foods and others

Very nice modern property. It has a pool on the 4th floor that is very nice. Also is connected to mall so your able to just walk there. Very convenient.

Great place to stay, 10 min drive to Disneyland. Only thing is no self parking and valet is an extra $25 per night.

Staff was amazing and the location was perfect! We ate dinner in the hotel restaurant and even though it was pricey it was worth it! I can’t wait to stay again.

Beautiful hotel, room was clean and very nice. Staff was excellent. Bartender was wonderful!

I stayed at the hotel 2 nights-2 rooms while visiting Knotts. Here is the good and the bad. The hotel looks beautiful and new. The rooms are clean. The valet is friendly and helpful. I booked through Hotels.com so although I paid in advance, the special requests were noted,and I called to ensure the night before regarding the need for connecting rooms due to the kids ages, the hotel said it was a 3rd party reservation so they didn't honor the requests and it was not available. They did offer to send me to another hotel. The 1st front desk ladies were nice, but the manager was rude and uncaring. The beds were a little too soft for my liking, but if you like soft you will like the beds. Pool was very nice. The restaurant, being that it is a new hotel, was very very slow, the food looked beautiful but lacked taste and was expensive given the lack of taste. The waitress was sweet but slow. The hotel is very close to Knotts and that was a plus. Seemed like a good location, felt safe. So I guess I would say, if you don't have any special needs and like soft beds, it is a beautiful place to stay, but don't expect to get what you specified even if you pay ahead. Also, skip the restaurant.

Breakfast wasn't that great with the voucher

Easy check in, close to venue, nice bar, pool, and coffee spot. Room clean.

Enjoyed it. Friendly, helpful staff. Clean building and rooms. The room was dark enough and cool enough for good sleep. Only downsides were the bar was expensive and the restaurant was slow with my food.

소스몰과 연결되어있어서 늦은밤에도 식당이용이 가능했고 건너편에 타겟과 기타 쇼핑몰들이 가까이 있어 편리합니다. 서비스는 좋은편이나 1층 식당의 음식은 너무 맛이 없어서 아쉬웠어요.

The room was clean and a decent size. Valet only for parking (so that got expensive). Keys would work then not work (not ideal). Trying to get service at the on site restaurant was not very good, but ok. For the price it was a pretty good deal overall.

It’s great location. Linked to the source mall. It’s valet Parking only. Nice roof top pool, nice gym, delicious and affordable breakfast. Kind staff. I would definitely love to come back here!!

The food was expensive and terrible. I sent pancakes back. The service was terrible, not enough wait staff. Everything else was very good.