Name: Novotel Ha Long Bay Hotel
Address: Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long, Vietnam, Ha Long, Quang Ninh Province, Vietnam
Rating: 8

Guest reviews

8

Very good

Based on 2,423 verified reviews

Facilities

8.2

Cleanliness

8.5

Rooms

8.2

Service

8.4

Location

8.1

Dining

7.9

Who stays here?

Business

9%

Couple

42%

Family

23%

Group

17%

Solo

5%

10

Curtis

27 Mar 2026

·

Stayed 1 night

Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.

10

Michael

5 Jan 2026

·

Stayed 1 night

Great hotel to stay at

10

Elizabeth

13 Nov 2025

·

Stayed 4 nights

The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only

10

Chuong

6 Oct 2025

·

Stayed 1 night

We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.

8

Laura

4 Oct 2025

·

Stayed 1 night

We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.

Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long, Vietnam

Location

With a stay at Novotel Ha Long Bay, in Ha Long (Bai Chay), you'll be within a 15-minute walk of Bai Chay Beach and Dragon Park. This luxury hotel is 0.9 mi (1.5 km) from Typhoon Water Park and 1.4 mi (2.2 km) from Ha Long International Cruise Port.

Ha Long Bay(0.1 Miles)

Sun Square(0.2 Miles)

Bai Chay Beach(0.4 Miles)

Queen Cable Car Ocean Terminal(0.6 Miles)

Sun World Ha Long Park(0.6 Miles)

Dragon Park(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately VND 425,000 per person.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a fee of VND 1,190,000 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to confirm specific needs prior to arrival.

The hotel is located in Bai Chay, Ha Long, within a 15-minute walk of Bai Chay Beach and Dragon Park. It is approximately 0.9 miles from Typhoon Water Park and 1.4 miles from Ha Long International Cruise Port.

Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 10:00 PM.

Up to 2 children aged 15 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of VND 800,000 per night. Advance request or confirmation is required for availability.

Novotel Ha Long Bay Hotel

Amenities

Property description

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