Name: Citadines Marina Halong
Address: Peninsula 3, Marina Ha Long, Hoang Quoc Viet Street, Ha Long, Vietnam, Ha Long, Quang Ninh Province, Vietnam
Rating: 8.85

Guest reviews

8.8

Fabulous

Based on 1,034 verified reviews

Facilities

9.2

Cleanliness

9.6

Service

9.2

6

Ron

11 Dec 2025

·

Stayed 4 nights

Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this company.

10

Ron

28 Nov 2025

·

Stayed 1 night

Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldn’t refund any money for the two nights I lost. And it’s there slow season so it’s not like they didn’t have time to rebook the room. More than Half the rooms are vacant.

8

Anthony

28 Jul 2025

·

Stayed 1 night

a very nice property with good sized, clean rooms.

10

Fai

28 Apr 2025

·

Stayed 4 nights

We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend.

8

Suat Khim

2 Apr 2025

·

Stayed 3 nights

Exceptional rooms and space but location is far drom central ans limited dinning.

Peninsula 3, Marina Ha Long, Hoang Quoc Viet Street, Ha Long, Vietnam

Location

With a stay at Citadines Marina Halong in Ha Long (Bai Chay), you'll be a 5-minute walk from Ha Long Night Market and a 2-minute drive from Cái Dăm Market. This luxury hotel is 3.2 mi (5.1 km) from Dragon Park and 3.7 mi (6 km) from Ha Long International Cruise Port.

Ha Long Bay(0.1 Miles)

Ha Long Night Market(0.3 Miles)

Cái Dăm Market(0.8 Miles)

Halong Marina Bayzone(1 Miles)

Sun Square(2.5 Miles)

Bai Chay Beach(2.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately VND 350,000 for adults and VND 260,000 for children.

Pets are allowed at the property with a fee of VND 500,000 per accommodation, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

A roundtrip airport shuttle is provided for a surcharge of VND 1,490,000 per vehicle (one-way, maximum occupancy 6). Guests must contact the property with arrival details before travel.

The property features step-free entrances, wheelchair-accessible facilities in public areas, and elevators. Accessible parking is also available.

The property is located in Ha Long (Bai Chay), just a 5-minute walk from Ha Long Night Market and a 2-minute drive from Cái Dăm Market. It is 3.2 miles from Dragon Park and 3.7 miles from Ha Long International Cruise Port.

The property features both indoor and outdoor pools, with access available from 6:00 AM to 9:00 PM. The outdoor pool is seasonal.

Children are welcome at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of VND 850,000 per day, subject to availability. Advance request or confirmation is required.

Citadines Marina Halong

Amenities

Property description

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