Is parking available at the hotel?

Yes, parking is available on-site and is complimentary for guests.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is by 11:00. Early or late check-in/check-out options may be available upon request.

Where is the hotel located?

The hotel is situated in Townfield, Hayes, London, close to attractions such as the Thames River and Royal Botanic Gardens, Kew. It is also near Thorpe Park and LEGOLAND® Windsor.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Heathrow Inn Hotel in London

Average nightly price at Heathrow Inn Hotel by month, last 12 months (USD)
Month	Average price
January	$52
February	$58
March	$57
April	$58
May	$65
June	$86
July	$89
August	$67
September	$65
October	$69
November	$67
December	$60

What guests think

At Heathrow Inn Hotel, reviews paint a budget, no-frills stay near Heathrow, with convenient parking and location appreciated by some guests but offset by repeated complaints about very hard mattresses, cramped rooms, and widespread maintenance issues.

Service feedback is mixed, ranging from friendly reception to reports of rude interactions, language barriers, booking problems, and ongoing disputes over cash security deposits and refunds. Cleanliness concerns include bad odours and missing items like towels or soap, and some guests also reported noise from traffic or night work. Expect a very basic, low-cost stopover rather than a comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site parking is frequently mentioned and generally convenient, though one review reported difficulties. An on site bar is available, with occasional comments about it being closed or used for functions.

Related guest reviews

4

Joshua

Jun 9, 2025

·

Stayed 2 nights

Wifi didn’t work and signal strength poor indoors. Bed was rock solid mattress and room was tiny. Get what you pay for!

4

Chris

Nov 24, 2025

·

Stayed 3 nights

Very dated. Bed was so hard may as well slept on floor. Parking was a nightmare

10

Rosemary

Mar 27, 2025

·

Stayed 1 night

I stopped here last-minute as I just needed a room for the night that had parking while working in the local area. It's a basic hotel, but it was good value - the room was comfy, and the staff were friendly. It's probably not a hotel to holiday at, but as a bed for the night it's ideal. You can park right in front, and it's right on the main road, so very convienient and easy to find. There is also a bar, but I arrived late, so it was already closed.

6

Jacob

May 15, 2025

·

Stayed 1 night

Easy parkig but the place was noisy

2

Purveshkumar

Apr 6, 2025

·

Stayed 1 night

The worst stay I ever had there’s no light in bathroom and in room it self we have managed on our phone lights. On top of that the heater’s didn’t work there and the bed is so hard that we can’t even sleep.worst ever experience.

6

Daniel

Aug 18, 2022

·

Stayed 2 nights

Booked here as this was a last minute booking. The price was quite good but the rooms were badly maintained. We had two rooms both has cracked floor tiles, cracked shower trays, laminated flooring parting, a hairdryer that wasn’t working, plug sockets hanging off the wall and showing wires, alongside TVs held on mounts with one bolt, there was no soap in the bathrooms and no towels. And the safes aren’t useable as the fascia has come away. The beds are also quite hard I didn’t find this a big problem being an easy and heavy sleeper myself but my partner slept very little. Very unlikely to return unless renovations happened. Seems to be a hotel that was once very good but has just not been maintained. Luckily we used our rooms mainly to store our belongings and a bed.

10

Robindeep

May 28, 2025

·

Stayed 1 night

This is good hotel there are lot of facilities available and also clean room with good communication

4

David

Jan 26, 2022

·

Stayed 1 night

Staff very helpful and fiendly, tired furniture, dirty tv remotes, only screws in the bathroom where I assume a mirror used to be, no mirror at all in the room. For one night, considering the on-site free parking, had there been a mirror and clean remotes, reasonable value.

2

Syed

Jun 16, 2025

·

Stayed 2 nights

Arriving to an arrogant receptionist who even can’t speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.

10

Colette

Sep 18, 2022

·

Stayed 1 night

Basic but comfortable small hotel. Very convenient for Heathrow. The staff ere very friendly and helpful and the room had a 12 mid-day check out time which was very helpful as I had an early evening flight. The bar downstairs offers light meals and snacks, including a range of very tasty Lebanese dishes. Comfortable room and surprisingly quite for a hotel on a main road.

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AI-generated summary based on recent guest reviews

Cleanliness

Multiple reviews report dirty bathrooms or towels, bad odours, and missing basics like soap, with occasional maintenance grime and blocked drains. A few guests found acceptable or clean conditions, but overall standards appear weak.

Related guest reviews

4

Maria

Aug 7, 2022

·

Stayed 4 nights

i don't like that it wasn't clean and tv toilet didn't want to flush and the tv did not work at all.

2

Alexandro

Nov 11, 2025

·

Stayed 2 nights

Unfortunately the room and especially the bathroom was extremely dirty. There was very strong smell coming from the shower drain and it was blocked. From the window was very strong smell of weed and we couldn’t even open de window, actually even the room itself was smelling cigarette.

6

Nozari

Jun 19, 2022

·

Stayed 3 nights

The staff was nice and the service was adequate There was a problem with the hot water. The walls, W.C., and the shower need a serious repair service. The mattress was horrible. The value for money was very good, however, you get what you pay for.

6

Daniel

Aug 18, 2022

·

Stayed 2 nights

Booked here as this was a last minute booking. The price was quite good but the rooms were badly maintained. We had two rooms both has cracked floor tiles, cracked shower trays, laminated flooring parting, a hairdryer that wasn’t working, plug sockets hanging off the wall and showing wires, alongside TVs held on mounts with one bolt, there was no soap in the bathrooms and no towels. And the safes aren’t useable as the fascia has come away. The beds are also quite hard I didn’t find this a big problem being an easy and heavy sleeper myself but my partner slept very little. Very unlikely to return unless renovations happened. Seems to be a hotel that was once very good but has just not been maintained. Luckily we used our rooms mainly to store our belongings and a bed.

10

Robindeep

May 28, 2025

·

Stayed 1 night

This is good hotel there are lot of facilities available and also clean room with good communication

4

David

Jan 26, 2022

·

Stayed 1 night

Staff very helpful and fiendly, tired furniture, dirty tv remotes, only screws in the bathroom where I assume a mirror used to be, no mirror at all in the room. For one night, considering the on-site free parking, had there been a mirror and clean remotes, reasonable value.

2

Syed

Jun 16, 2025

·

Stayed 2 nights

Arriving to an arrogant receptionist who even can’t speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.

2

P

Jun 1, 2025

·

Stayed 1 night

I booked a "Large Family Ensuite" with 1 Queen Bed and 2 Single Beds for my cousin's family (2 adults and two kids) for 1 night on 31st May 2025, as this is close to my home. After checking in the front desk attendant lady showed us a very small double bed room with hardly any space on the sides, and said this is the only room available right now and there is extra £40 charge if you want the room that was booked. We showed the booking confirmation and after conversation with the manager they gave us the room we had booked. After all the argument and rudeness from the staff, they gave us a room with stinking toilet and no shower gel and towels. So disappointed with experience with this visit. It did not worth the money and time we paid for.

2

Lydia

Apr 17, 2025

·

Stayed 1 night

Only positive the staff were nice. Beds awfully hard - like not just to taste hard but hard like on a board hard. No light in the bathroom. Safe at head hight so you bang your head on it all the time. Not to clean. Holes in the laminate flooring. Beds crammed in and a wardrobe in a truly stupid position across the window. Honestly it was poor - we won’t return.

2

Lydia

Jun 9, 2025

·

Stayed 1 night

The room was tiny. The towels we were given were dirty. The door got stuck the next morning and it had to be broken down for us to get out of the room. The staff is not bilingual. They do not speak English, which would be fine except it means that they don’t understand how to work the pin pad to reverse the 50£ deposit we had to give when we arrived. The bed was extremely uncomfortable.

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AI-generated summary based on recent guest reviews

Rooms

Many guests describe very small rooms and extremely firm mattresses that caused discomfort or poor sleep. Layout and maintenance issues such as awkward doors, limited sockets, and non working lights are common, while a minority found rooms adequate for a short stay.

Related guest reviews

2

Linda

Jun 5, 2025

·

Stayed 1 night

Awful small room, terrible mattress..would never stay there again.

4

Joshua

Jun 9, 2025

·

Stayed 2 nights

Wifi didn’t work and signal strength poor indoors. Bed was rock solid mattress and room was tiny. Get what you pay for!

4

Chris

Nov 24, 2025

·

Stayed 3 nights

Very dated. Bed was so hard may as well slept on floor. Parking was a nightmare

4

stephen

Jun 29, 2025

·

Stayed 1 night

Very basic ,one plug socket in room ,tea and coffee available but no milk or spoon ,sliding barn door for toilet ,no handle and not closing properly ,bed very firm

6

Lorna

Aug 10, 2025

·

Stayed 1 night

Bed against the wall, unnecessary cabinet in the way of the sliding bathroom door. Quite small room but only one night. Receptionist was welcoming and helpful.

2

salal

Aug 31, 2025

·

Stayed 1 night

Got back pain due to hard mattress Not recommended

2

Purveshkumar

Apr 6, 2025

·

Stayed 1 night

The worst stay I ever had there’s no light in bathroom and in room it self we have managed on our phone lights. On top of that the heater’s didn’t work there and the bed is so hard that we can’t even sleep.worst ever experience.

6

Daniel

Aug 18, 2022

·

Stayed 2 nights

Booked here as this was a last minute booking. The price was quite good but the rooms were badly maintained. We had two rooms both has cracked floor tiles, cracked shower trays, laminated flooring parting, a hairdryer that wasn’t working, plug sockets hanging off the wall and showing wires, alongside TVs held on mounts with one bolt, there was no soap in the bathrooms and no towels. And the safes aren’t useable as the fascia has come away. The beds are also quite hard I didn’t find this a big problem being an easy and heavy sleeper myself but my partner slept very little. Very unlikely to return unless renovations happened. Seems to be a hotel that was once very good but has just not been maintained. Luckily we used our rooms mainly to store our belongings and a bed.

4

ASHIK

Jun 3, 2022

·

Stayed 1 night

I felt very closterforbic in the room. The amenities on the room were in adequate. The room could done with decorating. To provide tea/ coffee facilities it would have nice to have milk.

2

Lydia

Apr 17, 2025

·

Stayed 1 night

Only positive the staff were nice. Beds awfully hard - like not just to taste hard but hard like on a board hard. No light in the bathroom. Safe at head hight so you bang your head on it all the time. Not to clean. Holes in the laminate flooring. Beds crammed in and a wardrobe in a truly stupid position across the window. Honestly it was poor - we won’t return.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Feedback is mixed: some staff are friendly and helpful, while others are described as rude or unprofessional. Recurring complaints involve cash security deposits and refund handling, plus occasional booking or check in problems.

Related guest reviews

2

Daniel

Jun 16, 2025

·

Stayed 1 night

I wasn’t able to stay here. I arrived to be met by a very rude and unfriendly person who told me the system was down and she couldn’t find my booking and that hotels.com would refund me. This was close to midnight and I was made to drive 3 hours back to Manchester. AVOID AT ALL COSTS.

6

Lorna

Aug 10, 2025

·

Stayed 1 night

Bed against the wall, unnecessary cabinet in the way of the sliding bathroom door. Quite small room but only one night. Receptionist was welcoming and helpful.

10

Rosemary

Mar 27, 2025

·

Stayed 1 night

I stopped here last-minute as I just needed a room for the night that had parking while working in the local area. It's a basic hotel, but it was good value - the room was comfy, and the staff were friendly. It's probably not a hotel to holiday at, but as a bed for the night it's ideal. You can park right in front, and it's right on the main road, so very convienient and easy to find. There is also a bar, but I arrived late, so it was already closed.

6

Nozari

Jun 19, 2022

·

Stayed 3 nights

The staff was nice and the service was adequate There was a problem with the hot water. The walls, W.C., and the shower need a serious repair service. The mattress was horrible. The value for money was very good, however, you get what you pay for.

2

Oliver

Jun 14, 2025

·

Stayed 1 night

Charged me for a deposit, then on checkout, proceeded to charge me again for another deposit of the same value instead of refunding me. Waited 2 hours to sort, was then told that it has been refunded, just to find out that the original deposit hold had been taken away, the extra deposit total still stood?! Seemed like an absolute scam. Would’ve recommended this place if it wasn’t for the deposit saga. Unreal

2

ADAM

Dec 28, 2025

·

Stayed 1 night

I tried to cancel within 3 minutes and the hotel wont honour there word about a refund

2

Syed

Jun 16, 2025

·

Stayed 2 nights

Arriving to an arrogant receptionist who even can’t speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.

10

Colette

Sep 18, 2022

·

Stayed 1 night

Basic but comfortable small hotel. Very convenient for Heathrow. The staff ere very friendly and helpful and the room had a 12 mid-day check out time which was very helpful as I had an early evening flight. The bar downstairs offers light meals and snacks, including a range of very tasty Lebanese dishes. Comfortable room and surprisingly quite for a hotel on a main road.

2

P

Jun 1, 2025

·

Stayed 1 night

I booked a "Large Family Ensuite" with 1 Queen Bed and 2 Single Beds for my cousin's family (2 adults and two kids) for 1 night on 31st May 2025, as this is close to my home. After checking in the front desk attendant lady showed us a very small double bed room with hardly any space on the sides, and said this is the only room available right now and there is extra £40 charge if you want the room that was booked. We showed the booking confirmation and after conversation with the manager they gave us the room we had booked. After all the argument and rudeness from the staff, they gave us a room with stinking toilet and no shower gel and towels. So disappointed with experience with this visit. It did not worth the money and time we paid for.

2

Lydia

Jun 9, 2025

·

Stayed 1 night

The room was tiny. The towels we were given were dirty. The door got stuck the next morning and it had to be broken down for us to get out of the room. The staff is not bilingual. They do not speak English, which would be fine except it means that they don’t understand how to work the pin pad to reverse the 50£ deposit we had to give when we arrived. The bed was extremely uncomfortable.

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AI-generated summary based on recent guest reviews

Location

Convenient for Heathrow and easy to find on a main road. Some reviewers noted traffic noise and one felt the neighbourhood looked sketchy, while another found it surprisingly quiet.

Related guest reviews

4

Pepe

May 31, 2025

·

Stayed 1 night

Good location for Heathrow Airport

2

Damian

Aug 17, 2022

·

Stayed 2 nights

The hotel is very tired. The room was very small and exceptionally hot. When the window was opened, thd outside noise was awful until the early hours. We booked 2 night but left in the morning after the first night, never to return

4

Jose

Jul 14, 2022

·

Stayed 1 night

Place was convenient to the airport. Are surrounding looked a little sketchy.

10

Rosemary

Mar 27, 2025

·

Stayed 1 night

I stopped here last-minute as I just needed a room for the night that had parking while working in the local area. It's a basic hotel, but it was good value - the room was comfy, and the staff were friendly. It's probably not a hotel to holiday at, but as a bed for the night it's ideal. You can park right in front, and it's right on the main road, so very convienient and easy to find. There is also a bar, but I arrived late, so it was already closed.

6

Jacob

May 15, 2025

·

Stayed 1 night

Easy parkig but the place was noisy

2

Paul

Jun 20, 2022

·

Stayed 1 night

Terrible room, sockets loose, cupboard door clashes with door closer, bathroom door clashes with table chair no where else for it to go, broken tiles ols needs complete revamp. 22.50pm that night workers outside my window cutting pipes with a GRINDER!! Then banging away till 1am in the morning. No one said a word and at £70 for the night!!

10

Colette

Sep 18, 2022

·

Stayed 1 night

Basic but comfortable small hotel. Very convenient for Heathrow. The staff ere very friendly and helpful and the room had a 12 mid-day check out time which was very helpful as I had an early evening flight. The bar downstairs offers light meals and snacks, including a range of very tasty Lebanese dishes. Comfortable room and surprisingly quite for a hotel on a main road.

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AI-generated summary based on recent guest reviews

Dining

Limited information, but the downstairs bar serves light meals, including Lebanese dishes, mentioned positively. No consistent feedback on breakfast or restaurants.

Related guest reviews

4

stephen

Jun 29, 2025

·

Stayed 1 night

Very basic ,one plug socket in room ,tea and coffee available but no milk or spoon ,sliding barn door for toilet ,no handle and not closing properly ,bed very firm

10

Rosemary

Mar 27, 2025

·

Stayed 1 night

I stopped here last-minute as I just needed a room for the night that had parking while working in the local area. It's a basic hotel, but it was good value - the room was comfy, and the staff were friendly. It's probably not a hotel to holiday at, but as a bed for the night it's ideal. You can park right in front, and it's right on the main road, so very convienient and easy to find. There is also a bar, but I arrived late, so it was already closed.

4

ASHIK

Jun 3, 2022

·

Stayed 1 night

I felt very closterforbic in the room. The amenities on the room were in adequate. The room could done with decorating. To provide tea/ coffee facilities it would have nice to have milk.

2

Syed

Jun 16, 2025

·

Stayed 2 nights

Arriving to an arrogant receptionist who even can’t speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.

10

Colette

Sep 18, 2022

·

Stayed 1 night

Basic but comfortable small hotel. Very convenient for Heathrow. The staff ere very friendly and helpful and the room had a 12 mid-day check out time which was very helpful as I had an early evening flight. The bar downstairs offers light meals and snacks, including a range of very tasty Lebanese dishes. Comfortable room and surprisingly quite for a hotel on a main road.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $106	20 $77	21 $68	22 $68	23 $68	24 $72
25 $66	26 $68	27 $70	28 $70	29 $68	30 $70	31 $74

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $71	3 $70	4 $70	5 $70	6 $69	7 $72
8 $67	9 $71	10 $72	11 $69	12 $70	13 $72	14 $74
15 $68	16 $71	17 $71	18 $71	19 $70	20 $69	21 $73
22 $68	23 $72	24 $71	25 $70	26 $70	27 $71	28 $74
29 $68	30 $71

Heathrow Inn Hotel

Prices for Heathrow Inn Hotel

Monthly average prices

About this property

Location

Room options

Large Family Room

Family Room with Shower

Budget Twin Room

Comfort Triple Room with Shower

Twin Room

Single En Suite with No Window

Family Room with Bath

Double Room with Shower

Single Room with Shower

Guest reviews of Heathrow Inn Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Heathrow Inn Hotel

Considering this hotel for your London (and vicinity) trip?

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