Name: Candlewood Suites Greenville NC by IHG
Address: 1055 Waterford Commons Drive, Greenville, North Carolina, United States of America, Greenville, North Carolina, US
Price range: US$76–US$207 per night
Rating: 8.48

What guests think

Reviews of Candlewood Suites Greenville NC by IHG consistently highlight welcoming staff and the convenience of suite-style accommodations, noting stay-friendly touches that suit longer visits, while also pointing out that experiences can vary depending on room assigned and recent upkeep.

Guests often mention spacious rooms, pet-friendly policies, safe well-lit parking, and convenient access to highways and nearby stores. Recurring negatives include reports of roaches, dirty floors or bathrooms, thin walls, low water pressure, and occasional key card or elevator problems. There is no breakfast; lobby coffee is mentioned but quality or availability varied. Expect a straightforward suite-style stay focused on convenience and in-room amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: pet-friendly policies, safe well-lit parking, a small on-site gym, and lobby coffee are noted. Some guests mention a slow elevator and occasional key card issues.

Related guest reviews

10

Don

22 Sept 2025

·

Stayed 7 nights

Friendly staff. Super slow elevator

10

Tina

7 Apr 2025

·

Stayed 1 night

Very convenient for us, and pet friendly

8

Brian

26 Dec 2023

·

Stayed 7 nights

It's a safe, quiet, affordable place to stay for a week or two. It's nice to have the little kitchen built in so you can cook some meals. I was impressed at all of the cooking accessories included (pots and pans, knife for cutting vegetables, can opener, cutting board, plates, silverware, dishwasher, etc. The room itself is... okay. The TV is not a smart TV so no Netflix or anything. Everything in there worked just fine, but it's all kind of outdated. It was all pretty clean, but we did see a cockroach in the bathroom. He scurried back under the sink. The water pressure was terrible so showers weren't enjoyable. We talked to people in nearby rooms and they complained about the same thing. The gym is pretty crappy. Even a few dumbbells would make a big difference. but the space in the gym room is limited so might be tough to make a good gym out of it. The staff was very polite. We really enjoyed the complimentary coffee and creamer. Good start to each day of our stay.

8

Iris

8 Apr 2025

·

Stayed 1 night

I liked that I could see my vehicle from my room. The parking areas are well lighted and safe. Greenville is a college town and can be busy. I have stayed here before and the staff is very friendly and helpful. Would stay again as the price is better than some of the other hotels. Convenient to Hwy 264

10

Elizabeth

7 Jun 2025

·

Stayed 1 night

Friendly staff, clean and comfortable room. And we were glad to have our dog with us. We’ll be back!

8

Tracey

3 Jun 2023

·

Stayed 1 night

Great friendly staff and nicely appointed room. Hotel was in a good location for traveling with dogs as it’s not right on the road. They need to add coffee carafes in the morning. The only thing that made me crazy was that the a/c unit was right next to the couch which was super annoying when it was blowing.

10

Ashleigh

15 Sept 2024

·

Stayed 1 night

We enjoyed our stay visiting my ECU student son for his birthday. Glad to find a clean, safe, friendly hotel that we can bring our son’s 4 legged “little brother “. Thanks for a wonderful stay.

8

Cesar

26 Jun 2025

·

Stayed 2 nights

I thought the staff at the front desk was amazing. Very welcoming and attentive. Great experience overall. My only critique would be to do something about the key cards. Seems its often a problem with doors and the cards not working. They had to switch our room b/c of this and then the new room was at times also having issues with the key cards

10

Michelle

2 Apr 2025

·

Stayed 1 night

This hotel exceeded my expectations - I have never stayed at a Candlewood Suites. The room was very spacious, comfortable bed with roomy bathroom, big desk, a recliner and a full kitchen. Nice and quiet, free coffee in the lobby.

8

Tracie

30 Mar 2025

·

Stayed 2 nights

I started off unhappy because the floor of our room was quite dirty. I had to purchase some cleaning materials and give it a good scrub. Other than that, the staff was friendly and helpful, the gym was better than expected, and the bedding was quite comfy.

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Cleanliness

Cleanliness is inconsistent: many guests report clean or very clean rooms, but there are recurring reports of dirty floors or bathrooms and sightings of roaches.

Related guest reviews

4

Mike

18 Aug 2023

·

Stayed for one night. The staff were very friendly and accommodating. The room smelled damp and moldy. They came in to spray the carpet and drapes. There were bugs in the room and bathroom. Looked like small roaches. The curtains were stained. Looked nice in the photos. Good location and great staff. Disgusting room.

10

Anthony

17 Nov 2025

·

Stayed 3 nights

The staff was great. The room was clean and quiet. We had everything we needed at the hotel.

4

GILBERT

7 Apr 2024

·

Stayed 2 nights

I did not like the roaches crawling on the walls, floor or in the room…period. I had to get on my knees and hand mop the floors because they were sticky. The bathroom door top hinge was missing the screws, so the door would not close correctly. The front desk did accept to fix. We were maintenance would come the next day, that did not happen. When I ask for fresh towels from the cleaning crew on my floor, I was told to go down to the front deck to get more. Not a good visit. Don’t recommend!

10

DR JAY

10 Nov 2025

·

Stayed 1 night

Very friendly staff. Clean room

10

ROBBY

3 Aug 2025

·

Stayed 1 night

Very clean

2

Victoria

24 Jun 2025

·

Stayed 5 nights

The floor to our room was filthy. My shoes stuck to it and I finally got a wet washrag to clean it thinking maybe it was the mopping agent they used but the washrag turned black after washing the floor. The bathroom was really out dated. I feel like they haven’t put much into this hotel as far as upgrades in a really long time. The staff at the front desk was very nice, I just wished our room would have matched. We lost $700 on this stay because we checked out after one night and found another hotel to stay at.

2

Alyssa

24 Dec 2022

·

Stayed 19,349 nights

There were small roaches in the bed, on the counter and in the bathroom.

6

Kathleen

9 Nov 2025

·

Stayed 1 night

Staff was very nice and courteous! I was in a handicapped room / no carpet / floor was filthy / feet were black after walking around. Also no coffee maker in room .

10

Melvonda

27 Jul 2025

·

Stayed 2 nights

I really enjoyed the quietness and our rooom was super clean. Excellent customer service from the time we arrive to the time we checked out. I will definitely stay there again

6

Andrew

4 Sept 2023

·

Stayed 6 nights

Location was perfect, Staff friendly, but not efficient. Had a auite and the air conditioner only cooled one room. Kitchen table/workspace fell off the wall, Repair was done but nobody cleaned the debris and left scratches on coffee table from the screws. Went to use another blanket from a bag in the closet and there was excrement on the blanket, disgusting. After a heavy rain we saw lots of roaches. Front Desk stated their "Sorry for the inconvenience and offer to add some reward points to our account. Other than that all was ok.

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Rooms

Rooms are generally spacious and comfortable with suite layouts and full kitchens. Some guests report thin walls, low water pressure, dated features, or minor AC and curtain issues.

Related guest reviews

8

Jessica

23 Apr 2023

·

Stayed 1 night

The hotel was nice & clean. My only problem was the water pressure in the shower was very low & the water did not get real hot. Other than that everything was good. The location isn’t too far from restaurants & stores.

10

Kenneth

25 May 2023

·

Stayed 3 nights

We stayed 3 nights visiting family so we weren't at the hotel except to sleep. Our room was clean and we enjoyed being able to make breakfast in our room. The bed was comfortable and front desk employees were nice and helpful.

10

Lennen

7 Mar 2023

·

Stayed 1 night

Nice clean hotel. I didn't expect to have a full kitchen, but it came with all the conveniences of home. Easy to get too & close to everything in town.

10

Andrea

27 Apr 2024

·

Stayed 1 night

Nothing fancy, but nothing icky. My daughter and I had a one night stay for an event at ECU and this room was perfect. The suite style made it possible for her to get glammed and me to eat breakfast and get ready at the same time. The Walmart market across the street is great for fetching a little snack or drinks. Would definitely stay again.

8

Brian

26 Dec 2023

·

Stayed 7 nights

It's a safe, quiet, affordable place to stay for a week or two. It's nice to have the little kitchen built in so you can cook some meals. I was impressed at all of the cooking accessories included (pots and pans, knife for cutting vegetables, can opener, cutting board, plates, silverware, dishwasher, etc. The room itself is... okay. The TV is not a smart TV so no Netflix or anything. Everything in there worked just fine, but it's all kind of outdated. It was all pretty clean, but we did see a cockroach in the bathroom. He scurried back under the sink. The water pressure was terrible so showers weren't enjoyable. We talked to people in nearby rooms and they complained about the same thing. The gym is pretty crappy. Even a few dumbbells would make a big difference. but the space in the gym room is limited so might be tough to make a good gym out of it. The staff was very polite. We really enjoyed the complimentary coffee and creamer. Good start to each day of our stay.

10

Leslie

15 Nov 2023

·

Stayed 4 nights

It's been excellent. Friendly and helpful staff. Rooms are clean. The bed is better than most hotels. I don't wake up with a backache. Cable TV. Rooms are good size with lots of deskspace.

10

Monique

6 Mar 2023

·

Stayed 2 nights

The room was nice, spacious and clean. Staff was friendly and helpful.

10

Michelle

2 Apr 2025

·

Stayed 1 night

This hotel exceeded my expectations - I have never stayed at a Candlewood Suites. The room was very spacious, comfortable bed with roomy bathroom, big desk, a recliner and a full kitchen. Nice and quiet, free coffee in the lobby.

10

Gillian

2 Mar 2025

·

Stayed 1 night

You could hear people in the next room talking and the tv!

6

Greg

17 May 2025

·

Stayed 3 nights

Staff was great. However, charging for coffee is so short-sighted. Little thing like this will keep me from coming back. In addition, the walls are paper-thin. Could hear the next room "noises" until 2 in the morning.

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Service

Service is widely praised as friendly, welcoming, and helpful. A few note slow check-in, inconsistent housekeeping schedules, or unresolved maintenance requests.

Related guest reviews

10

William

23 Aug 2025

·

Stayed 1 night

Front desk staff were awesome!

10

Anthony

17 Nov 2025

·

Stayed 3 nights

The staff was great. The room was clean and quiet. We had everything we needed at the hotel.

6

Elizabeth

27 Jun 2024

·

Stayed 1 night

Simply mediocre. Extremely slow service at check-in and served no complimentary breakfast, not even muffins and coffee. A decent place to stay, moderately priced, if youre passing through Greenville or staying long-term for business.

4

GILBERT

7 Apr 2024

·

Stayed 2 nights

I did not like the roaches crawling on the walls, floor or in the room…period. I had to get on my knees and hand mop the floors because they were sticky. The bathroom door top hinge was missing the screws, so the door would not close correctly. The front desk did accept to fix. We were maintenance would come the next day, that did not happen. When I ask for fresh towels from the cleaning crew on my floor, I was told to go down to the front deck to get more. Not a good visit. Don’t recommend!

10

DR JAY

10 Nov 2025

·

Stayed 1 night

Very friendly staff. Clean room

6

Anthony

18 Aug 2024

·

Stayed 5 nights

The bathroom was not as clean as it should have been. A few hairs on the tub, broken toilet paper holder kept falling. The air conditioning worked well except that it only came into the bedroom through a small fan about waist high in the was. Most concerning was that we asked for no service was assured they only service the rooms every 5 days, and the second day someone was in our room, removed all of the towels and put the air up to 78. Not acceptable.. Also they do offer a discount for families of patients at ECU Cancer Center, but couldn’t because we didn’t mention it at check in. And it is not stated on their web page. We just asked at check out. Probably would not stay again. Oh and no breakfast with a room that was over $200.00 a night.

10

Leslie

15 Nov 2023

·

Stayed 4 nights

It's been excellent. Friendly and helpful staff. Rooms are clean. The bed is better than most hotels. I don't wake up with a backache. Cable TV. Rooms are good size with lots of deskspace.

8

Cesar

26 Jun 2025

·

Stayed 2 nights

I thought the staff at the front desk was amazing. Very welcoming and attentive. Great experience overall. My only critique would be to do something about the key cards. Seems its often a problem with doors and the cards not working. They had to switch our room b/c of this and then the new room was at times also having issues with the key cards

10

Jessica

20 Jun 2024

·

Stayed 1 night

Room was in good shape. Front desk staff was beyond amazing.

10

tammy

9 Nov 2025

·

Stayed 1 night

Nice room, great staff

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Location

Location is convenient with easy access to highways and nearby stores, and several guests found it easy to get around. Some appreciated the setting for pets and safe-feeling parking areas.

Related guest reviews

10

Martin

18 Mar 2025

·

Stayed 2 nights

Convenient location and amenities

8

Jessica

23 Apr 2023

·

Stayed 1 night

The hotel was nice & clean. My only problem was the water pressure in the shower was very low & the water did not get real hot. Other than that everything was good. The location isn’t too far from restaurants & stores.

10

Lennen

7 Mar 2023

·

Stayed 1 night

Nice clean hotel. I didn't expect to have a full kitchen, but it came with all the conveniences of home. Easy to get too & close to everything in town.

10

Andrea

27 Apr 2024

·

Stayed 1 night

Nothing fancy, but nothing icky. My daughter and I had a one night stay for an event at ECU and this room was perfect. The suite style made it possible for her to get glammed and me to eat breakfast and get ready at the same time. The Walmart market across the street is great for fetching a little snack or drinks. Would definitely stay again.

8

Michelle

22 Oct 2023

·

Stayed 8 nights

Nice, easy to get everywhere.

8

Alicia

25 Nov 2023

·

Stayed 1 night

This property was closed to I584 which was the main reason for choosing it. Walmart basically across the street which was convent the next morning. The coffee in the lobby was like syrup at 7am and at that time it should have been fresh.

8

Iris

8 Apr 2025

·

Stayed 1 night

I liked that I could see my vehicle from my room. The parking areas are well lighted and safe. Greenville is a college town and can be busy. I have stayed here before and the staff is very friendly and helpful. Would stay again as the price is better than some of the other hotels. Convenient to Hwy 264

8

Tracey

3 Jun 2023

·

Stayed 1 night

Great friendly staff and nicely appointed room. Hotel was in a good location for traveling with dogs as it’s not right on the road. They need to add coffee carafes in the morning. The only thing that made me crazy was that the a/c unit was right next to the couch which was super annoying when it was blowing.

6

Barbara

28 Apr 2025

·

Stayed 5 nights

Location was very convenient

10

Mary Jo

21 Mar 2023

·

Stayed 1 night

It was clean and located close to my destination.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is provided. Lobby coffee is mentioned, with mixed feedback on quality and one complaint about being charged.

Related guest reviews

6

Elizabeth

27 Jun 2024

·

Stayed 1 night

Simply mediocre. Extremely slow service at check-in and served no complimentary breakfast, not even muffins and coffee. A decent place to stay, moderately priced, if youre passing through Greenville or staying long-term for business.

6

Anthony

18 Aug 2024

·

Stayed 5 nights

The bathroom was not as clean as it should have been. A few hairs on the tub, broken toilet paper holder kept falling. The air conditioning worked well except that it only came into the bedroom through a small fan about waist high in the was. Most concerning was that we asked for no service was assured they only service the rooms every 5 days, and the second day someone was in our room, removed all of the towels and put the air up to 78. Not acceptable.. Also they do offer a discount for families of patients at ECU Cancer Center, but couldn’t because we didn’t mention it at check in. And it is not stated on their web page. We just asked at check out. Probably would not stay again. Oh and no breakfast with a room that was over $200.00 a night.

8

Brian

26 Dec 2023

·

Stayed 7 nights

It's a safe, quiet, affordable place to stay for a week or two. It's nice to have the little kitchen built in so you can cook some meals. I was impressed at all of the cooking accessories included (pots and pans, knife for cutting vegetables, can opener, cutting board, plates, silverware, dishwasher, etc. The room itself is... okay. The TV is not a smart TV so no Netflix or anything. Everything in there worked just fine, but it's all kind of outdated. It was all pretty clean, but we did see a cockroach in the bathroom. He scurried back under the sink. The water pressure was terrible so showers weren't enjoyable. We talked to people in nearby rooms and they complained about the same thing. The gym is pretty crappy. Even a few dumbbells would make a big difference. but the space in the gym room is limited so might be tough to make a good gym out of it. The staff was very polite. We really enjoyed the complimentary coffee and creamer. Good start to each day of our stay.

8

Alicia

25 Nov 2023

·

Stayed 1 night

This property was closed to I584 which was the main reason for choosing it. Walmart basically across the street which was convent the next morning. The coffee in the lobby was like syrup at 7am and at that time it should have been fresh.

8

Tracey

3 Jun 2023

·

Stayed 1 night

Great friendly staff and nicely appointed room. Hotel was in a good location for traveling with dogs as it’s not right on the road. They need to add coffee carafes in the morning. The only thing that made me crazy was that the a/c unit was right next to the couch which was super annoying when it was blowing.

10

Michelle

2 Apr 2025

·

Stayed 1 night

This hotel exceeded my expectations - I have never stayed at a Candlewood Suites. The room was very spacious, comfortable bed with roomy bathroom, big desk, a recliner and a full kitchen. Nice and quiet, free coffee in the lobby.

6

Greg

17 May 2025

·

Stayed 3 nights

Staff was great. However, charging for coffee is so short-sighted. Little thing like this will keep me from coming back. In addition, the walls are paper-thin. Could hear the next room "noises" until 2 in the morning.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$96
February	US$97
March	US$92
April	US$90
May	US$121
June	US$115
July	US$105
August	US$97
September	US$128
October	US$114
November	US$115
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $145	17 $122	18 $121	19 $102
20 $76	21 $92	22 $92	23 $92	24 $96	25	26
27 $76	28 $92	29 $89	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $89	2 $92	3 $89
4 $81	5 $89	6 $92	7 $98	8 $98	9 $207	10
11 $81	12 $94	13 $94	14 $94	15 $94	16 $110	17 $109
18 $82	19 $85	20 $94	21 $94	22 $98	23 $111	24 $107
25 $82	26 $103	27 $94	28 $94	29 $106	30 $190	31 $178

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 Bedroom (1 Queen Bed)

Studio Suite, 2 Double Beds, Mobility Accessible (Hearing, Roll-In Shower)

Suite, 1 Bedroom, Accessible Bathtub (Hearing, Mobility)

Studio Suite, 2 Double Beds, Accessible Bathtub (Hearing)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Hearing)

Studio Suite, 2 Double Beds

Studio Suite, 1 Queen Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Greenville NC by IHG

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Prices for upcoming dates