Name: Gran Real Yucatan
Address: Calle 56 No 474 x 55, Mérida, Yucatán, Mexico, Mérida, Yucatán, Mexico
Rating: 7.55

Guest reviews

7.5

Good

Based on 790 verified reviews

Who stays here?

Business

7%

Couple

40%

Family

37%

Group

10%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Gran Real Yucatan draws praise for its charming colonial building, lovely courtyard and pool, central walkable location, and convenient on site parking, with many guests also noting generally clean spaces and a quiet atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Karen

24 Feb 2026

·

Stayed 6 nights

Very clean. Great location.

8

John

29 Jan 2026

·

Stayed 3 nights

Clean great front desk staff

2

John

25 Jan 2026

·

Stayed 3 nights

The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.

8

Dorothy H

22 Jan 2026

·

Stayed 2 nights

Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold

10

Isabelle

21 Jan 2026

·

Stayed 5 nights

Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.

Calle 56 No 474 x 55, Mérida, Yucatán, Mexico

Location

With a stay at Gran Real Yucatan, you'll be centrally located in Mérida, a 2-minute drive from Paseo de Montejo and 8 minutes from Plaza Altabrisa. This family-friendly hotel is 6 mi (9.6 km) from U.S. Consulate General Mérida and 7.1 mi (11.4 km) from La Isla Mérida Cabo Norte.

Casino La Cima(0.1 Miles)

Parque Santa Lucía(0.2 Miles)

Universidad Autónoma de Yucatán(0.3 Miles)

Jose Peon Contreras Theater(0.3 Miles)

Remate de Paseo Montejo(0.3 Miles)

Hidalgo Park(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 7 AM to 11:30 AM for a fee, approximately MXN 180 for adults and MXN 120 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 9:30 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

The hotel is centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. It is approximately 4.7 mi (7.6 km) from Plaza Altabrisa and 5.5 mi (8.8 km) from Plaza Galerias Mall.

Yes, the hotel features an outdoor swimming pool, which is seasonal.

Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Gran Real Yucatan

Amenities

Property description

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Guest reviews