Crisol Promenade
From
$100
/ night
Select dates to see prices and availability
From
$100
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
The front desk is staffed during limited hours.
Rooms
Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Location
With a stay at Crisol Promenade in Nice (Les Baumettes), you'll be steps from Promenade des Anglais and Florida Beach. This hotel is 0.8 mi (1.2 km) from Hôtel Negresco and 1.7 mi (2.7 km) from Place Massena.
What's nearby
Promenade des Anglais(0.1 miles)
Florida Beach(0.2 miles)
Magnan Beach(0.3 miles)
Miami Plage(0.3 miles)
Carras Plage(0.7 miles)
Hôtel Negresco(0.8 miles)
Blue Beach(0.8 miles)
Casino Ruhl(1.1 miles)
Albert 1st Gardens(1.2 miles)
Verdure Theatre(1.3 miles)
Quay of the United States(1.3 miles)
Place Massena(1.3 miles)
Plage Beau Rivage(1.4 miles)
Archet Hospital(1.4 miles)
Opéra Beach(1.4 miles)
The nearest major airport is Cote d'Azur Airport (NCE)(3.1 miles)
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Allergy-Free Room Available
Location
1 Avenue de la Californie, Les Baumettes, Nice, France
Promenade des Anglais (0.1 miles)
Florida Beach (0.2 miles)
Magnan Beach (0.3 miles)
Miami Plage (0.3 miles)
Carras Plage (0.7 miles)
Hôtel Negresco (0.8 miles)
Room options
13
Double Room, 1 King Bed, Sea View
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingCrib(s) (Free)
4
Double Room, 1 King Bed, Balcony, Sea View
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingCrib(s) (Free)
9
Double Room Single Use, 1 King Bed
Room details
1 King Bed
Air ConditioningHeatingCrib(s) (Free)
12
Superior Double Room, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingCrib(s) (Free)
12
Superior Double Room Single Use, 1 King Bed, Balcony
Room details
1 King Bed
Air ConditioningHeatingCrib(s) (Free)
9
Double Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingCrib(s) (Free)
10
Superior Double Room, 1 King Bed, Balcony (Sofa Bed)
Room details
1 King Bed
Sleeps 3
Air ConditioningHeatingCrib(s) (Free)
4
Double Room Single Use, 1 King Bed, Balcony
Room details
1 King Bed
Air ConditioningHeatingCrib(s) (Free)
4
Double Room, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingCrib(s) (Free)
12
Premium Double Room, 1 King Bed, Balcony, Sea View
Room details
1 King Bed
Sleeps 4
BalconyAir ConditioningHeatingCrib(s) (Free)
10
Premium Double Room Single Use, 1 King Bed, Balcony, Sea View
Room details
1 King Bed
Air ConditioningHeatingCrib(s) (Free)
Guest reviews of Crisol Promenade
8.3
Very good
Based on 197 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Crisol Promenade stands out for its convenient location near the Promenade, beach, and tram, while feedback is mixed on operations, with recurring elevator outages and an app-based check-in that some found confusing or unsupported.
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What guests think
Across recent reviews, Crisol Promenade stands out for its convenient location near the Promenade, beach, and tram, while feedback is mixed on operations, with recurring elevator outages and an app-based check-in that some found confusing or unsupported.
Rooms are generally small but functional, with many balconies and sea or city views; street traffic noise is frequently noted. Cleanliness reports vary from very clean to complaints about dust, hair, odors, or worn linens, plus occasional maintenance issues. Guests like the lobby coffee and water station and the luggage lockers, though lockers may be full or faulty and the coffee machine sometimes down; breakfast service is not provided. Expect a convenient base with good views, but variable upkeep and service.
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AI-generated summary based on recent guest reviews
Facilities
Elevator outages were reported across multiple stays, making upper floors challenging. Guests appreciated the lobby coffee and water station and the luggage lockers, though lockers were sometimes full or defective and the coffee machine occasionally out of order.
Related guest reviews
6
Isabelle
Oct 17, 2025
·
Stayed 6 nights
La chambre est très petite, difficile à manoeuvrer et la lampe sur la table de chevet était brisé. L’ascenseur n’a fonctionné que le jour de notre arrivée, en panne pour le restant de la semaine. Même si on nous avait garanti que quelqu’un serait là pour nous aider à descendre nos valises dans les marches le jour de notre départ, personne ne s’est présenté. Séjour correct pour le prix mais je ne recommanderais pas pour plus qu’une nuit ou deux.
La chambre est très petite, difficile à manoeuvrer et la lampe sur la table de chevet était brisé. L’ascenseur n’a fonctionné que le jour de notre arrivée, en panne pour le restant de la semaine. Même si on nous avait garanti que quelqu’un serait là pour nous aider à descendre nos valises dans les marches le jour de notre départ, personne ne s’est présenté. Séjour correct pour le prix mais je ne recommanderais pas pour plus qu’une nuit ou deux.
8
A
Oct 14, 2025
·
Stayed 4 nights
Restaurant next door and bakery around the corner. Lift was broken the whole of our stay but the staff did their best to help - carried luggage etc. We were informed the day before but would have struggled to find another room.
Restaurant next door and bakery around the corner. Lift was broken the whole of our stay but the staff did their best to help - carried luggage etc. We were informed the day before but would have struggled to find another room.
10
Martina
Jun 18, 2025
·
Stayed 3 nights
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
6
Andreas
Oct 30, 2025
·
Stayed 5 nights
Defekter Fahrstuhl mit Zimmer in der 5. Etage war herausfordernd
Defekter Fahrstuhl mit Zimmer in der 5. Etage war herausfordernd
10
Adriana
Jul 10, 2024
·
Stayed 1 night
Loved the luggage storage options
Loved the luggage storage options
6
Elizabeth
Oct 8, 2025
·
Stayed 7 nights
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
8
carole
Oct 20, 2024
·
Stayed 7 nights
A nice hotel near to the tramline. Staff were lovely. The room itself was a little tired & could do with being redecorated. We had a balcony which was nice. There is a lot of traffic noise as the hotel is on quite a busy junction. On the day of checkout the lift was out of order. I reported it on the hotel website but did not get a reply. In the end we had to haul our luggage down 4 flights of stairs.
A nice hotel near to the tramline. Staff were lovely. The room itself was a little tired & could do with being redecorated. We had a balcony which was nice. There is a lot of traffic noise as the hotel is on quite a busy junction. On the day of checkout the lift was out of order. I reported it on the hotel website but did not get a reply. In the end we had to haul our luggage down 4 flights of stairs.
8
Igor
Sep 14, 2025
·
Stayed 11 nights
Obwohl es sich um ein 3-Sterne-Hotel handelt, finde ich es sehr angenehm, dass sowohl eine Kaffeemaschine als auch ein Wasserkocher im Zimmer vorhanden sind. Es ist bereits mein dritter Aufenthalt in diesem Hotel, und ich schätze besonders das nachhaltige Konzept. Verbesserungswürdig ist die Situation mit den Gepäckschließfächern für Gäste, die vor dem späten Check-in (ab 16:00 Uhr) anreisen. Die Schließfächer sind häufig entweder defekt oder bereits belegt. Auch die Zimmereinrichtung könnte praktischer gestaltet sein. Die Nachttische wirken zwar wie Kunstobjekte aus einer Galerie, sind jedoch im Alltag völlig unpraktisch – insbesondere, wenn eine Stehlampe darauf steht, die kaum Platz für persönliche Gegenstände lässt. Insgesamt bin ich mit meinem Aufenthalt dennoch zufrieden. Der fantastische Meerblick lässt die kleinen Mängel schnell vergessen und sorgt für eine entspannte Atmosphäre.
Obwohl es sich um ein 3-Sterne-Hotel handelt, finde ich es sehr angenehm, dass sowohl eine Kaffeemaschine als auch ein Wasserkocher im Zimmer vorhanden sind. Es ist bereits mein dritter Aufenthalt in diesem Hotel, und ich schätze besonders das nachhaltige Konzept. Verbesserungswürdig ist die Situation mit den Gepäckschließfächern für Gäste, die vor dem späten Check-in (ab 16:00 Uhr) anreisen. Die Schließfächer sind häufig entweder defekt oder bereits belegt. Auch die Zimmereinrichtung könnte praktischer gestaltet sein. Die Nachttische wirken zwar wie Kunstobjekte aus einer Galerie, sind jedoch im Alltag völlig unpraktisch – insbesondere, wenn eine Stehlampe darauf steht, die kaum Platz für persönliche Gegenstände lässt. Insgesamt bin ich mit meinem Aufenthalt dennoch zufrieden. Der fantastische Meerblick lässt die kleinen Mängel schnell vergessen und sorgt für eine entspannte Atmosphäre.
6
Stephen
Oct 11, 2025
·
Stayed 4 nights
Everything was great, room was awesome, hotel was conveniently located. HOWEVER the elevator broke on the first day and never got fixed. We were on the seventh floor and had to climb 139 steps, several times a day. On our last day we arranged for help bringing our luggage down but help did not show up. We are 74 and 71 years old and lucky to not suffer a heart attack. An apology and a refund would be greatly appreciated.
Everything was great, room was awesome, hotel was conveniently located. HOWEVER the elevator broke on the first day and never got fixed. We were on the seventh floor and had to climb 139 steps, several times a day. On our last day we arranged for help bringing our luggage down but help did not show up. We are 74 and 71 years old and lucky to not suffer a heart attack. An apology and a refund would be greatly appreciated.
4
Regan
May 26, 2025
·
Stayed 2 nights
Check-in communication was chaotic. The attendant didn't seem to want to help us. The app is nice but the hotel has no one at the front desk most of the time. The coffee machine in the lobby was often not working and the room was incredibly small. If the price was reflective of the room and service, it would be manageable but hopefully Sonder will improve their hospitality.
Check-in communication was chaotic. The attendant didn't seem to want to help us. The app is nice but the hotel has no one at the front desk most of the time. The coffee machine in the lobby was often not working and the room was incredibly small. If the price was reflective of the room and service, it would be manageable but hopefully Sonder will improve their hospitality.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many rooms are described as very clean, but others had dust, hair or odors, and a few severe complaints about linens or pests. Some maintenance issues (e.g., clogged sinks, dirty balconies) were mentioned.
Related guest reviews
10
Layne A Clark
Dec 29, 2024
·
Stayed 6 nights
We had a great stay! The property is very clean and well maintained. We had a 7th floor room with a gorgeous view of the city, the mountains and the sea. The wrap around balcony was wonderful. The staff is very nice and helpful.
We had a great stay! The property is very clean and well maintained. We had a 7th floor room with a gorgeous view of the city, the mountains and the sea. The wrap around balcony was wonderful. The staff is very nice and helpful.
8
Phoebe
Oct 1, 2025
·
Stayed 7 nights
The hotel was in a fantastic location and really easily to get everywhere. The hotel itself was okay, we stayed in room 701 on the top floor - the balcony made the hotel a lot better and it was overlooking the sea. The room itself felt a bit dirty, and was very dusty. The room was also very small, I would recommend the hotel for a 3 night stay but no longer.
The hotel was in a fantastic location and really easily to get everywhere. The hotel itself was okay, we stayed in room 701 on the top floor - the balcony made the hotel a lot better and it was overlooking the sea. The room itself felt a bit dirty, and was very dusty. The room was also very small, I would recommend the hotel for a 3 night stay but no longer.
10
NAZLI
Aug 19, 2025
·
Stayed 1 night
Easy to check in. Room was perfect. Clean and well organized with toiletries.
Easy to check in. Room was perfect. Clean and well organized with toiletries.
6
Elizabeth
Oct 8, 2025
·
Stayed 7 nights
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
6
Irene
Jun 1, 2025
·
Stayed 4 nights
Rommet var greit, også badet. Grei utsikt til promenaden. Veranda virket skitten, en del støy pga trafikken rett utenfor. Sov greit på natta. Det burde vært renhold innom for å sjekket glass/byttet ut glass, tørket over bord ute etc.
Rommet var greit, også badet. Grei utsikt til promenaden. Veranda virket skitten, en del støy pga trafikken rett utenfor. Sov greit på natta. Det burde vært renhold innom for å sjekket glass/byttet ut glass, tørket over bord ute etc.
10
Donovan
Jun 7, 2025
·
Stayed 3 nights
Clean, modern inside, close to tram into the main district.
Clean, modern inside, close to tram into the main district.
2
Emma
Aug 24, 2025
·
Stayed 6 nights
The most disgusting hotel room I've ever step foot in. Hair all over the floor from the moment we walked in. Bed bugs and blood stains all over the sheets.
The most disgusting hotel room I've ever step foot in. Hair all over the floor from the moment we walked in. Bed bugs and blood stains all over the sheets.
4
Elise
Sep 24, 2024
·
Stayed 1 night
We stayed in Nice for one night before flying home the next day. I would not recommend this hotel. In an awkward area. Had to talk a ways for decent food. Definitely a bit shabby/smelly/slightly dirty hotel.
We stayed in Nice for one night before flying home the next day. I would not recommend this hotel. In an awkward area. Had to talk a ways for decent food. Definitely a bit shabby/smelly/slightly dirty hotel.
10
MARLENE
Jul 29, 2025
·
Stayed 2 nights
Beautiful architecture, friendly people, and extremely clean
Beautiful architecture, friendly people, and extremely clean
2
Marco
Aug 30, 2024
·
Stayed 5 nights
The greatest concern was the cleanliness of the room and the linens. The sheets, the pillows, the mattresses are of poor quality, over used and in need of replacement. It is obvious this is an old, dirty motel (at best) with a fresh paint job. Please see the attached photos. I should not have to ponder if the marks on the doors and furniture legs are bodily fluids while trying to enjoy my much anticipated vacation. Additionally, no one should ever be asked to sleep on worn, dirty sheets and especially while paying $300 a night for a room. My husband, my three year old daughter, and myself looked forward to this beach trip for months only to have it absolutely ruined by your establishment. I had to return home early because I could not sleep one more night in your room and honestly could not afford to spend another $2000 for a second hotel room. Ending my vacation early and returning to Philadelphia should not have had to happen.
The greatest concern was the cleanliness of the room and the linens. The sheets, the pillows, the mattresses are of poor quality, over used and in need of replacement. It is obvious this is an old, dirty motel (at best) with a fresh paint job. Please see the attached photos. I should not have to ponder if the marks on the doors and furniture legs are bodily fluids while trying to enjoy my much anticipated vacation. Additionally, no one should ever be asked to sleep on worn, dirty sheets and especially while paying $300 a night for a room. My husband, my three year old daughter, and myself looked forward to this beach trip for months only to have it absolutely ruined by your establishment. I had to return home early because I could not sleep one more night in your room and honestly could not afford to spend another $2000 for a second hotel room. Ending my vacation early and returning to Philadelphia should not have had to happen.
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AI-generated summary based on recent guest reviews
Rooms
Rooms often run small, though some are spacious; balconies and sea or city views are a highlight. Street noise is a recurring issue, and occasional problems with AC, blinds, hot water, or extra-bed/sofa sizing were noted.
Related guest reviews
10
Lorraine
May 8, 2024
·
Stayed 5 nights
Hotel was a bit of a walk (20 minutes) from the central area. It was easy to access from the airport (20 minute tram ride). Had a huge balcony and great view of the sea and promenade. Air conditioning wasn’t working yet as it was only May. They gave us a fan as the room was hot. The hot water didn’t work in the shower one day. It was easy to check in once you got the online check in straighten out. It was a bit of a hassle and confusion loading our passport info onto the app. Other than that it was a pleasant stay. Beds were comfortable and it was very quiet at night to sleep.
Hotel was a bit of a walk (20 minutes) from the central area. It was easy to access from the airport (20 minute tram ride). Had a huge balcony and great view of the sea and promenade. Air conditioning wasn’t working yet as it was only May. They gave us a fan as the room was hot. The hot water didn’t work in the shower one day. It was easy to check in once you got the online check in straighten out. It was a bit of a hassle and confusion loading our passport info onto the app. Other than that it was a pleasant stay. Beds were comfortable and it was very quiet at night to sleep.
8
Phoebe
Oct 1, 2025
·
Stayed 7 nights
The hotel was in a fantastic location and really easily to get everywhere. The hotel itself was okay, we stayed in room 701 on the top floor - the balcony made the hotel a lot better and it was overlooking the sea. The room itself felt a bit dirty, and was very dusty. The room was also very small, I would recommend the hotel for a 3 night stay but no longer.
The hotel was in a fantastic location and really easily to get everywhere. The hotel itself was okay, we stayed in room 701 on the top floor - the balcony made the hotel a lot better and it was overlooking the sea. The room itself felt a bit dirty, and was very dusty. The room was also very small, I would recommend the hotel for a 3 night stay but no longer.
10
Erin
Jul 22, 2025
·
Stayed 4 nights
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
10
Roger
Jul 17, 2025
·
Stayed 1 night
Solid accommodations, very good shower. Lovely view, which was a pleasant surprise. Less than a block from the L2 Blue tram. Easily walkable to the beach, restaurants and shops.
Solid accommodations, very good shower. Lovely view, which was a pleasant surprise. Less than a block from the L2 Blue tram. Easily walkable to the beach, restaurants and shops.
8
Beatriz
Oct 20, 2025
·
Stayed 2 nights
Se sentía ruido de los carros Sofa muy pequeño para un adulto
Se sentía ruido de los carros Sofa muy pequeño para un adulto
8
carole
Oct 20, 2024
·
Stayed 7 nights
A nice hotel near to the tramline. Staff were lovely. The room itself was a little tired & could do with being redecorated. We had a balcony which was nice. There is a lot of traffic noise as the hotel is on quite a busy junction. On the day of checkout the lift was out of order. I reported it on the hotel website but did not get a reply. In the end we had to haul our luggage down 4 flights of stairs.
A nice hotel near to the tramline. Staff were lovely. The room itself was a little tired & could do with being redecorated. We had a balcony which was nice. There is a lot of traffic noise as the hotel is on quite a busy junction. On the day of checkout the lift was out of order. I reported it on the hotel website but did not get a reply. In the end we had to haul our luggage down 4 flights of stairs.
4
Christoffer Mads
Jul 29, 2025
·
Stayed 1 night
Jeg bookede en nat på hotellet og bestilte et lækkert værelse til en premium pris. Desværre blev vores ophold forstyrret af et væsentligt problem: Ved ankomst måtte vi vente ca. 15 minutter, da der var tekniske problemer med de automatiske mørklægningsgardiner. Disse skulle være fikset men i løbet af natten kørte gardinerne gentagne gange op og ned af sig selv, hvilket både larmede og lukkede lys og gadestøj ind. Det gjorde det meget vanskeligt at få en ordentlig nattesøvn for både os og vores datter. Jeg valgte netop dette hotel (og betalte ekstra for værelset), da jeg forventede et fredeligt og komfortabelt ophold. På baggrund af denne ulejlighed vil jeg derfor gerne anmode om en form for kompensation for den knap så fede oplevelse. Jeg ser frem til at høre fra jer og håber, vi kan finde en rimelig løsning.
Jeg bookede en nat på hotellet og bestilte et lækkert værelse til en premium pris. Desværre blev vores ophold forstyrret af et væsentligt problem: Ved ankomst måtte vi vente ca. 15 minutter, da der var tekniske problemer med de automatiske mørklægningsgardiner. Disse skulle være fikset men i løbet af natten kørte gardinerne gentagne gange op og ned af sig selv, hvilket både larmede og lukkede lys og gadestøj ind. Det gjorde det meget vanskeligt at få en ordentlig nattesøvn for både os og vores datter. Jeg valgte netop dette hotel (og betalte ekstra for værelset), da jeg forventede et fredeligt og komfortabelt ophold. På baggrund af denne ulejlighed vil jeg derfor gerne anmode om en form for kompensation for den knap så fede oplevelse. Jeg ser frem til at høre fra jer og håber, vi kan finde en rimelig løsning.
10
Anna
Sep 7, 2025
·
Stayed 6 nights
Location was great!!!Close to the beach ,room was clean and spacious .
Location was great!!!Close to the beach ,room was clean and spacious .
6
Caroline
Jul 25, 2025
·
Stayed 1 night
Joli design et lit confo mais extrêmement bruyant : mauvaise insonorisation intérieure et extérieure
Joli design et lit confo mais extrêmement bruyant : mauvaise insonorisation intérieure et extérieure
6
SYLVAIN
May 27, 2024
·
Stayed 1 night
Very small room with a soft bed. Property is clean.
Very small room with a soft bed. Property is clean.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, but the largely automated model means limited front-desk presence. Several guests struggled with online check-in, responsiveness, and follow-through on assistance, especially during elevator disruptions.
Related guest reviews
10
Layne A Clark
Dec 29, 2024
·
Stayed 6 nights
We had a great stay! The property is very clean and well maintained. We had a 7th floor room with a gorgeous view of the city, the mountains and the sea. The wrap around balcony was wonderful. The staff is very nice and helpful.
We had a great stay! The property is very clean and well maintained. We had a 7th floor room with a gorgeous view of the city, the mountains and the sea. The wrap around balcony was wonderful. The staff is very nice and helpful.
10
Hussein
Aug 21, 2025
·
Stayed 1 night
This hotel was near the promenade des anglais as indicated very easy location, staff were very freindly and kind. Will surely go back there.
This hotel was near the promenade des anglais as indicated very easy location, staff were very freindly and kind. Will surely go back there.
6
Anais
Jul 4, 2025
·
Stayed 5 nights
It's not a bad place to stay! The problem I had with this hotel was the numerous steps to take just to do the reservation! You have to check in on line which is a total loss of time, then you need to get an accès code online again since they do not have a key systems like most hotels. If you hate doing things online like me it's gonna drive you nuts, their website (Sonder) was not working and no one is ever picking up the phone which is frustrating! I ended up sending an email and got an answer within 24hours.
It's not a bad place to stay! The problem I had with this hotel was the numerous steps to take just to do the reservation! You have to check in on line which is a total loss of time, then you need to get an accès code online again since they do not have a key systems like most hotels. If you hate doing things online like me it's gonna drive you nuts, their website (Sonder) was not working and no one is ever picking up the phone which is frustrating! I ended up sending an email and got an answer within 24hours.
2
David
Aug 3, 2024
·
Stayed 1 night
The complex sign in process and the hour spent trying to store our bags in the basement where the light kept switching off and with nobody at a desk led us to move to another hotel. At the price they were charging us for the room there are much better alternatives in Nice as we discovered
The complex sign in process and the hour spent trying to store our bags in the basement where the light kept switching off and with nobody at a desk led us to move to another hotel. At the price they were charging us for the room there are much better alternatives in Nice as we discovered
4
stephane
Oct 16, 2024
·
Stayed 1 night
Cela fait un an que nous allons régulièrement dans cet hôtel depuis son ouverture, je trouve que celui ci se dégrade très vite, certainement à un manque d’entretien régulier. À vouloir tout automatiser, le Check in devient très compliqué et ne justifie pas le nombre d’étoiles de l’hôtel. Si vous n’êtes pas inscrit sur leur propre plate-forme, vous n’aurez pas votre chambre, ce qui n’est pas précisé sur les plateformes. C est d’un compliqué, tout doit se faire depuis votre téléphone!!! Reste à espérer que vous ne tombiez pas en panne de batterie, sinon pas de chambre. Quel dommage pour un hôtel qui pourrait être si bien. Autre manque , c est le service petit déjeuner
Cela fait un an que nous allons régulièrement dans cet hôtel depuis son ouverture, je trouve que celui ci se dégrade très vite, certainement à un manque d’entretien régulier. À vouloir tout automatiser, le Check in devient très compliqué et ne justifie pas le nombre d’étoiles de l’hôtel. Si vous n’êtes pas inscrit sur leur propre plate-forme, vous n’aurez pas votre chambre, ce qui n’est pas précisé sur les plateformes. C est d’un compliqué, tout doit se faire depuis votre téléphone!!! Reste à espérer que vous ne tombiez pas en panne de batterie, sinon pas de chambre. Quel dommage pour un hôtel qui pourrait être si bien. Autre manque , c est le service petit déjeuner
10
Karen
Aug 3, 2025
·
Stayed 4 nights
I cannot express enough how wonderful and helpful the staff are. The staff made the experience wonderful and they went out of their way to assist us.
I cannot express enough how wonderful and helpful the staff are. The staff made the experience wonderful and they went out of their way to assist us.
10
Doug
Apr 6, 2025
·
Stayed 2 nights
The staff were great and very accommodating. The views from the room were spectacular. Bakeries, grocery stores and coffee shops and the tram all within a block.
The staff were great and very accommodating. The views from the room were spectacular. Bakeries, grocery stores and coffee shops and the tram all within a block.
6
Stephen
Oct 11, 2025
·
Stayed 4 nights
Everything was great, room was awesome, hotel was conveniently located. HOWEVER the elevator broke on the first day and never got fixed. We were on the seventh floor and had to climb 139 steps, several times a day. On our last day we arranged for help bringing our luggage down but help did not show up. We are 74 and 71 years old and lucky to not suffer a heart attack. An apology and a refund would be greatly appreciated.
Everything was great, room was awesome, hotel was conveniently located. HOWEVER the elevator broke on the first day and never got fixed. We were on the seventh floor and had to climb 139 steps, several times a day. On our last day we arranged for help bringing our luggage down but help did not show up. We are 74 and 71 years old and lucky to not suffer a heart attack. An apology and a refund would be greatly appreciated.
10
Bruce
Mar 21, 2024
·
Stayed 3 nights
Very helpful staff.
Very helpful staff.
2
João
Oct 4, 2025
·
Stayed 1 night
The hotel had terrible service. No one at the reception desk for many hours. You need to call them and they don’t help you at all, they do the barely minimum. The call center is not polite. I decided to stay a day longer in Nice at the same hotel, I booked it, and then I had to do check out and a new check in, leaving the room and wait for 5 hours until I get a possibility to go to the a room or I would pay for the hours as a late check out. It’s insane. The hotel doesn’t has enough lockers so you need to call again to someone save your luggage in another room. it doesn’t worth it.
The hotel had terrible service. No one at the reception desk for many hours. You need to call them and they don’t help you at all, they do the barely minimum. The call center is not polite. I decided to stay a day longer in Nice at the same hotel, I booked it, and then I had to do check out and a new check in, leaving the room and wait for 5 hours until I get a possibility to go to the a room or I would pay for the hours as a late check out. It’s insane. The hotel doesn’t has enough lockers so you need to call again to someone save your luggage in another room. it doesn’t worth it.
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AI-generated summary based on recent guest reviews
Location
Widely praised location near the Promenade, beach, and tram/airport links, with easy access to restaurants and shops. Reaching the old town or main center typically involves a 15–20 minute walk.
Related guest reviews
10
Lorraine
May 8, 2024
·
Stayed 5 nights
Hotel was a bit of a walk (20 minutes) from the central area. It was easy to access from the airport (20 minute tram ride). Had a huge balcony and great view of the sea and promenade. Air conditioning wasn’t working yet as it was only May. They gave us a fan as the room was hot. The hot water didn’t work in the shower one day. It was easy to check in once you got the online check in straighten out. It was a bit of a hassle and confusion loading our passport info onto the app. Other than that it was a pleasant stay. Beds were comfortable and it was very quiet at night to sleep.
Hotel was a bit of a walk (20 minutes) from the central area. It was easy to access from the airport (20 minute tram ride). Had a huge balcony and great view of the sea and promenade. Air conditioning wasn’t working yet as it was only May. They gave us a fan as the room was hot. The hot water didn’t work in the shower one day. It was easy to check in once you got the online check in straighten out. It was a bit of a hassle and confusion loading our passport info onto the app. Other than that it was a pleasant stay. Beds were comfortable and it was very quiet at night to sleep.
10
Martina
Jun 18, 2025
·
Stayed 3 nights
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
10
Bill
Apr 13, 2024
·
Stayed 2 nights
Having the Metro right at the door made it very easy to get to the old town and Monaco too. Got to the airport in 20 minutes or so for 1.70 this morning. A bit noisy at night with sirens and scooters but we did not mind at all. Good food in the area and the sea is 100 m away.Highly recommend! Nice is beautiful
Having the Metro right at the door made it very easy to get to the old town and Monaco too. Got to the airport in 20 minutes or so for 1.70 this morning. A bit noisy at night with sirens and scooters but we did not mind at all. Good food in the area and the sea is 100 m away.Highly recommend! Nice is beautiful
10
Erin
Jul 22, 2025
·
Stayed 4 nights
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
10
Diahann
Jun 21, 2025
·
Stayed 5 nights
Yelo Hotel is the perfect location two blocks from the Promenade de Angels. Friendly staff and comfortable room. We loved have breakfast on our veranda/balcony overlooking the Mediterranean Coast.
Yelo Hotel is the perfect location two blocks from the Promenade de Angels. Friendly staff and comfortable room. We loved have breakfast on our veranda/balcony overlooking the Mediterranean Coast.
10
Roger
Jul 17, 2025
·
Stayed 1 night
Solid accommodations, very good shower. Lovely view, which was a pleasant surprise. Less than a block from the L2 Blue tram. Easily walkable to the beach, restaurants and shops.
Solid accommodations, very good shower. Lovely view, which was a pleasant surprise. Less than a block from the L2 Blue tram. Easily walkable to the beach, restaurants and shops.
10
Donovan
Jun 7, 2025
·
Stayed 3 nights
Clean, modern inside, close to tram into the main district.
Clean, modern inside, close to tram into the main district.
10
Amy
Jun 21, 2025
·
Stayed 1 night
Great location
Great location
10
Glenda
Oct 27, 2025
·
Stayed 8 nights
We had a wonderful experience proximity to the ocean, shopping and transportation were spot on.
We had a wonderful experience proximity to the ocean, shopping and transportation were spot on.
10
Mahmeet
Jun 12, 2025
·
Stayed 5 nights
Close to the promenade but 20 minute walk to city Center. Overall very good and clean. Love the water & coffee station. Walking distance to the beach and the promenade
Close to the promenade but 20 minute walk to city Center. Overall very good and clean. Love the water & coffee station. Walking distance to the beach and the promenade
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AI-generated summary based on recent guest reviews
Dining
There is no formal breakfast service; the lobby coffee machine is handy but can be cramped or unreliable. Nearby dining, including a restaurant in the same building, drew mixed feedback.
Related guest reviews
10
mariel
Nov 13, 2024
·
Stayed 3 nights
Nous avio s la meilleure chambre celle du 7 eme avec grande terrasse. Et vu sur la mer. Le premier jour le chauffage n.etant pas encore ouvert la reception nous a monter un radiateur. Pas de petit dej mais la brasserie en bas est tres sympa.
Nous avio s la meilleure chambre celle du 7 eme avec grande terrasse. Et vu sur la mer. Le premier jour le chauffage n.etant pas encore ouvert la reception nous a monter un radiateur. Pas de petit dej mais la brasserie en bas est tres sympa.
10
Martina
Jun 18, 2025
·
Stayed 3 nights
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
very close to the ocean boardwalk, loved the espresso/latte machine in the lobby, accessible, clean and great location :)
10
Erin
Jul 22, 2025
·
Stayed 4 nights
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
This location was perfect, just steps away from the beach and the tram. It's only 8 minute drive from the airport and about a 10 minute tram ride to Old Town. The restaurant below the property had great food and staff. The rooms and bathrooms were spacious with AC. Our balcony view was beautiful.
10
Diahann
Jun 21, 2025
·
Stayed 5 nights
Yelo Hotel is the perfect location two blocks from the Promenade de Angels. Friendly staff and comfortable room. We loved have breakfast on our veranda/balcony overlooking the Mediterranean Coast.
Yelo Hotel is the perfect location two blocks from the Promenade de Angels. Friendly staff and comfortable room. We loved have breakfast on our veranda/balcony overlooking the Mediterranean Coast.
6
Elizabeth
Oct 8, 2025
·
Stayed 7 nights
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
Yes supermarket nearby, air con was cold when we required it. Balcony nice and view. Staff very pleasant and helpful. Floor in room could have been cleaner (we found hairs that were not ours when we arrived). Room was not ready at check in time which was disappointing. Tissues ran out and they were not replaced even though I left the empty box in full view. Could do with a bit more soundproofing from street noise. Coffee machine in reception area was very cramped. Would suggest moving it to a more open area as right next to the lift is not appropriate. Good idea of luggage lockers in basement. We used this service.
4
stephane
Oct 16, 2024
·
Stayed 1 night
Cela fait un an que nous allons régulièrement dans cet hôtel depuis son ouverture, je trouve que celui ci se dégrade très vite, certainement à un manque d’entretien régulier. À vouloir tout automatiser, le Check in devient très compliqué et ne justifie pas le nombre d’étoiles de l’hôtel. Si vous n’êtes pas inscrit sur leur propre plate-forme, vous n’aurez pas votre chambre, ce qui n’est pas précisé sur les plateformes. C est d’un compliqué, tout doit se faire depuis votre téléphone!!! Reste à espérer que vous ne tombiez pas en panne de batterie, sinon pas de chambre. Quel dommage pour un hôtel qui pourrait être si bien. Autre manque , c est le service petit déjeuner
Cela fait un an que nous allons régulièrement dans cet hôtel depuis son ouverture, je trouve que celui ci se dégrade très vite, certainement à un manque d’entretien régulier. À vouloir tout automatiser, le Check in devient très compliqué et ne justifie pas le nombre d’étoiles de l’hôtel. Si vous n’êtes pas inscrit sur leur propre plate-forme, vous n’aurez pas votre chambre, ce qui n’est pas précisé sur les plateformes. C est d’un compliqué, tout doit se faire depuis votre téléphone!!! Reste à espérer que vous ne tombiez pas en panne de batterie, sinon pas de chambre. Quel dommage pour un hôtel qui pourrait être si bien. Autre manque , c est le service petit déjeuner
10
Greta
Oct 21, 2024
·
Stayed 1 night
Flott beliggenhet nær tog og strand.Utrolig hyggelig betjening og fint rom og bad,god seng! Pga dårlig vær,spiste vi på restauranten i samme hus- anbefales ikke!! Bor gjerne der ved neste besøk til Nice.
Flott beliggenhet nær tog og strand.Utrolig hyggelig betjening og fint rom og bad,god seng! Pga dårlig vær,spiste vi på restauranten i samme hus- anbefales ikke!! Bor gjerne der ved neste besøk til Nice.
8
Jette
Aug 16, 2025
·
Stayed 3 nights
Dejligt hotel med super placering. Vi fik ved ankomsten information om kun skift af håndklæder og afhentning af af affald. Lidt mere kaffe til værelset kunne have været rart. Der var meget få store kopper i receptionen.
Dejligt hotel med super placering. Vi fik ved ankomsten information om kun skift af håndklæder og afhentning af af affald. Lidt mere kaffe til værelset kunne have været rart. Der var meget få store kopper i receptionen.
10
Mahmeet
Jun 12, 2025
·
Stayed 5 nights
Close to the promenade but 20 minute walk to city Center. Overall very good and clean. Love the water & coffee station. Walking distance to the beach and the promenade
Close to the promenade but 20 minute walk to city Center. Overall very good and clean. Love the water & coffee station. Walking distance to the beach and the promenade
4
Regan
May 26, 2025
·
Stayed 2 nights
Check-in communication was chaotic. The attendant didn't seem to want to help us. The app is nice but the hotel has no one at the front desk most of the time. The coffee machine in the lobby was often not working and the room was incredibly small. If the price was reflective of the room and service, it would be manageable but hopefully Sonder will improve their hospitality.
Check-in communication was chaotic. The attendant didn't seem to want to help us. The app is nice but the hotel has no one at the front desk most of the time. The coffee machine in the lobby was often not working and the room was incredibly small. If the price was reflective of the room and service, it would be manageable but hopefully Sonder will improve their hospitality.
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AI-generated summary based on recent guest reviews
10
Michael
Jun 20, 2026
·
Stayed 4 nights
amazing room, in a nice area, has great air conditioning and a balcony
amazing room, in a nice area, has great air conditioning and a balcony
10
Rhonda
Jun 12, 2026
·
Stayed 3 nights
Excellent location
Excellent location
10
Fatjon
Jun 8, 2026
·
Stayed 5 nights
We enjoyed our stay and we traveled with a toddler! Everything was perfect and staff were very helpful! Thank you for everything!
We enjoyed our stay and we traveled with a toddler! Everything was perfect and staff were very helpful! Thank you for everything!
10
Roberth
Jun 8, 2026
·
Stayed 1 night
Staff was friendly and helpful. The hotel it’s in a perfect location within walking distance to the beach and restaurants. We would recommend this hotel to everyone.
Staff was friendly and helpful. The hotel it’s in a perfect location within walking distance to the beach and restaurants. We would recommend this hotel to everyone.
10
Marlowe
May 27, 2026
·
Stayed 1 night
Great stay and friendly staff
Great stay and friendly staff
FAQs about Crisol Promenade
Does the hotel allow pets?
Yes, pets are allowed with a fee of EUR 10 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.
What is the hotel's location in relation to key landmarks?
The hotel is located in Nice (Les Baumettes), steps from Promenade des Anglais and 15 minutes by foot from Hôtel Negresco. It is 1.7 mi (2.7 km) from Place Massena and 3.1 mi (4.9 km) from Port of Nice.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Cribs/infant beds are available upon request at no additional charge. Extra beds information is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: 200.3125348010254USD
- 2026-09-21: 198.3141912692261USD
- 2026-09-22: 198.3141912692261USD
- 2026-09-23: 50806.16339859375USD
- 2026-09-24: 250.40669654449465USD
- 2026-09-25: 237.00821480102542USD
- 2026-09-26: 236.97148678497317USD
- 2026-09-27: 196.8723148010254USD
- 2026-09-28: 222.1005948010254USD
- 2026-09-29: 234.25303616760254USD
- 2026-09-30: 213.06317563629153USD
- 2026-10-01: 187.6437839682007USD
- 2026-10-02: 191.66323575256348USD
- 2026-10-03: 197.95973704284668USD
- 2026-10-04: 189.03876616149904USD
- 2026-10-05: 225.62109500000003USD
- 2026-10-06: 159.56331717803957USD
- 2026-10-07: 185.95189802246097USD
- 2026-10-08: 186.18059510192873USD
- 2026-10-09: NO DATA
- 2026-10-10: 178.2882711380005USD
- 2026-10-11: 139.50087025619507USD
- 2026-10-12: 185.59987599914552USD
- 2026-10-13: 185.61133709991458USD
- 2026-10-14: 182.195684100647USD
- 2026-10-15: 209.48645480102542USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 147.53075367614747USD
- 2026-10-19: 137.90049813796998USD
- 2026-10-20: 115.45378354995728USD
- 2026-10-21: 115.45378354995728USD
- 2026-10-22: 123.48096354995728USD
- 2026-10-23: 121.18748354995728USD
- 2026-10-24: 121.18748354995728USD
- 2026-10-25: 84.49180354995728USD
- 2026-10-26: 85.63854354995728USD
- 2026-10-27: 84.49180354995728USD
- 2026-10-28: 93.66572354995728USD
- 2026-10-29: 116.92160935012818USD
- 2026-10-30: 112.01356354995728USD
- 2026-10-31: 93.66572354995728USD
- 2026-11-01: 76.46462354995728USD
- 2026-11-02: 75.31788354995729USD
- 2026-11-03: 76.46462354995728USD
- 2026-11-04: 76.46462354995728USD
- 2026-11-05: 76.46462354995728USD
- 2026-11-06: 112.01356354995728USD
- 2026-11-07: 121.18748354995728USD
- 2026-11-08: 84.57564456420899USD
- 2026-11-09: 79.90484354995728USD
- 2026-11-10: 76.46462354995728USD
- 2026-11-11: 75.31788354995729USD
- 2026-11-12: 76.46462354995728USD
- 2026-11-13: 89.07876354995729USD
- 2026-11-14: 106.4223399057007USD
- 2026-11-15: 76.46462354995728USD
- 2026-11-16: 75.5456357447815USD
- 2026-11-17: 58.11678354995728USD
- 2026-11-18: 56.97004354995728USD
- 2026-11-19: 56.97004354995728USD
- 2026-11-20: 56.97004354995728USD
The front desk is open daily from 2:00 PM - 7:00 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: EUR 10 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Allergy-Free Room Available
Services
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Lockers Available
General
Non-Smoking Rooms
Allergy-Free Room Available
Family Room
Internet
Free Wi-Fi