Radisson RED London Twickenham
From
$175
/ night
Select dates to see prices and availability
From
$175
/ night
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Radisson RED London Twickenham in Twickenham (St. Margarets and North Twickenham), you'll be a 1-minute drive from Twickenham Stadium and 13 minutes from Hampton Court Palace. This hotel is 8.1 mi (13 km) from Stamford Bridge Stadium and 8.5 mi (13.6 km) from Kensington Palace.
What's nearby
Twickenham Stadium(0.1 miles)
River Thames(1.1 miles)
Richmond Park(2.3 miles)
Royal Botanic Gardens, Kew(2.5 miles)
Hampton Court(4.3 miles)
Ealing Broadway Shopping Center(5.3 miles)
Hampton Court Palace(5.4 miles)
Eventim Apollo(6.4 miles)
Olympia Events(7 miles)
Kensington High Street(7.1 miles)
Westfield London Shopping Centre(7.1 miles)
Cromwell Road(7.1 miles)
Stamford Bridge Stadium(8.1 miles)
Holland Park(8.3 miles)
Natural History Museum(8.3 miles)
Heathrow Airport (LHR)(6.9 miles)
London City Airport (LCY)(33.3 miles)
Gatwick Airport (LGW)(45.5 miles)
Farnborough (FAB)(26 miles)
Luton Airport (LTN)(50 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
198 Whitton Road, St. Margarets and North Twickenham, England, United Kingdom
Twickenham Stadium (0.1 miles)
River Thames (1.1 miles)
Richmond Park (2.3 miles)
Royal Botanic Gardens, Kew (2.5 miles)
Hampton Court (4.3 miles)
Ealing Broadway Shopping Center (5.3 miles)
Room options
6
Standard Room
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Room (Urban View)
Room details
2 Queen Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Suite (Rose)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Premium Room (Sky View)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room (Pitch View)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
8
Suite (Legends)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Room
Room details
2 Queen Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Radisson RED London Twickenham
8.4
Very good
Based on 1,212 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Radisson RED London Twickenham earns praise for friendly staff and access to a large adjacent gym and pool, while ongoing renovations, distant stadium parking, and occasional service, breakfast, or maintenance issues temper otherwise positive stays.
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What guests think
Radisson RED London Twickenham earns praise for friendly staff and access to a large adjacent gym and pool, while ongoing renovations, distant stadium parking, and occasional service, breakfast, or maintenance issues temper otherwise positive stays.
Many guests find the location convenient for rugby events and transport into central London or Heathrow. Rooms are often spacious and comfortable, though parts feel dated, corridor noise can carry, and fixed windows plus patchy air conditioning can make some stays warm. Dining is mixed, with several enjoying generous breakfasts and bar value, while others report delays, wrong orders, or lukewarm items. Expect a practical base beside the stadium with clear strengths and some trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Guests value access to the large gym and pool next door, though it is not inside the hotel and can be less suitable for children, with limited information at check-in. Parking is available but often a long, confusing walk around the stadium; renovations and occasional lift outages also affect the experience.
Related guest reviews
6
Simon
Aug 24, 2025
·
Stayed 1 night
Check in was very slow with front desk staff having conversations with all around them rather than focus on the customer. Property going through a renovation so front was a bit of a mess.
Check in was very slow with front desk staff having conversations with all around them rather than focus on the customer. Property going through a renovation so front was a bit of a mess.
10
Kim
May 11, 2025
·
Stayed 1 night
Great hotel, stayed after watching a rugby match. Excellent gym and fitness suite, would highly recommend.
Great hotel, stayed after watching a rugby match. Excellent gym and fitness suite, would highly recommend.
10
Samantha
Jun 23, 2024
·
Stayed 1 night
Great staff. Issue with lift the last day, but it did not impact the mood 💚👍
Great staff. Issue with lift the last day, but it did not impact the mood 💚👍
8
Alison
Apr 23, 2025
·
Stayed 1 night
Good position only issue is the car park is a good 10 min walk away.
Good position only issue is the car park is a good 10 min walk away.
10
Matt
Oct 25, 2025
·
Stayed 1 night
We booked this hotel after missing our flight from Heathrow, and upon explaining that to the front desk they massively helped us by allowing us to check in early. Hotel was great, though the pool and spa aren’t great for kids! Overall, would definitely stay again.
We booked this hotel after missing our flight from Heathrow, and upon explaining that to the front desk they massively helped us by allowing us to check in early. Hotel was great, though the pool and spa aren’t great for kids! Overall, would definitely stay again.
6
Peter
Feb 13, 2025
·
Stayed 1 night
Parking was a long walk away and completely flooded and muddy The staff were excellent and helpful. The hotel slightly dated and didn’t have windows you could open. Breakfast was nothing special but evening bar food good.
Parking was a long walk away and completely flooded and muddy The staff were excellent and helpful. The hotel slightly dated and didn’t have windows you could open. Breakfast was nothing special but evening bar food good.
10
Jason
Oct 7, 2025
·
Stayed 1 night
Nice large clean room. The gym & Pool were never mentioned upon check-in, only realized upon departure.
Nice large clean room. The gym & Pool were never mentioned upon check-in, only realized upon departure.
10
Helen
Oct 14, 2025
·
Stayed 1 night
The room is superb, clean and neat. Bed is very comfortable as well. Have a nice recharge there. About the pool as it is not located within hotel, i think its better mentioned as additional to hotel guests and prepare one-time lock for hotel guests so we can also enjoy the experience better.
The room is superb, clean and neat. Bed is very comfortable as well. Have a nice recharge there. About the pool as it is not located within hotel, i think its better mentioned as additional to hotel guests and prepare one-time lock for hotel guests so we can also enjoy the experience better.
8
Michelle
Aug 23, 2025
·
Stayed 1 night
The hotel is going through a reception refurbishment so it was a little discombobulated at points during our stay. Whilst parking was plentiful, it is in what can only be described as an overflow carpark at the rear of the rugby ground, the furthest point away from the front of the hotel, having to walk the perimeter of the rugbyground to get to reception. On a dry day this was ok, but not one i would relish on a wet or windy day! All staff, from security, reception and bar staff were extremely friendly, polite and helpful throughout our stay. Checking in and checking out was an easy process. Our room was on the 5th floor at was a VERY long walk from the lift. Whilst the decor is fitting to the rugby world, it was somewhat dark, which made seeing used dumped white towels/bed linen left outside bedrooms, much more noticeable. The room itself was clean and spacious. Nothing spectacular, despite being a more superior room. We had booked the stadium tour, which was good, as was the rugby merchandise store and the museum is worth a visit. We visited both Richmond and Twickenham which are both easily accessible via public transportation. The hotel bar was pleasant enough, the staff were very attentive. Breakfast was a little chaotic. Tables were not cleared quickly. Food items not checked or replenished frequently enough leaving guests having to ask for replenishments. There was no toaster, later establishing this was by request only. Overall, a comfortable but standard stay!
The hotel is going through a reception refurbishment so it was a little discombobulated at points during our stay. Whilst parking was plentiful, it is in what can only be described as an overflow carpark at the rear of the rugby ground, the furthest point away from the front of the hotel, having to walk the perimeter of the rugbyground to get to reception. On a dry day this was ok, but not one i would relish on a wet or windy day! All staff, from security, reception and bar staff were extremely friendly, polite and helpful throughout our stay. Checking in and checking out was an easy process. Our room was on the 5th floor at was a VERY long walk from the lift. Whilst the decor is fitting to the rugby world, it was somewhat dark, which made seeing used dumped white towels/bed linen left outside bedrooms, much more noticeable. The room itself was clean and spacious. Nothing spectacular, despite being a more superior room. We had booked the stadium tour, which was good, as was the rugby merchandise store and the museum is worth a visit. We visited both Richmond and Twickenham which are both easily accessible via public transportation. The hotel bar was pleasant enough, the staff were very attentive. Breakfast was a little chaotic. Tables were not cleared quickly. Food items not checked or replenished frequently enough leaving guests having to ask for replenishments. There was no toaster, later establishing this was by request only. Overall, a comfortable but standard stay!
10
Stephanie
May 5, 2024
·
Stayed 1 night
I stayed at the hotel for one night and was very pleased with my stay. The lift was broken when I arrived so they took me up in the service lift, which gave me a different view of the stadium which was great. The staff were really great at bringing my takeaway order up to me. The gym and swimming pool is next door rather than in the hotel itself, but it has great facilities and was a really great addition to my stay. The steamroom and Sauna was very relaxing. The hotel is a short bus ride my local train stations and tube stations.
I stayed at the hotel for one night and was very pleased with my stay. The lift was broken when I arrived so they took me up in the service lift, which gave me a different view of the stadium which was great. The staff were really great at bringing my takeaway order up to me. The gym and swimming pool is next door rather than in the hotel itself, but it has great facilities and was a really great addition to my stay. The steamroom and Sauna was very relaxing. The hotel is a short bus ride my local train stations and tube stations.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews note very clean rooms, but housekeeping is inconsistent. Missed vacuuming, dust or hair, dirty windows, and occasional missed replenishment or late cleaning are reported.
Related guest reviews
10
Hannah
Jan 9, 2026
·
Stayed 1 night
Absolutely beautiful hotel. Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water. Fantastic breakfast and really friendly staff We thoroughly enjoyed it and hope to stay again.
Absolutely beautiful hotel. Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water. Fantastic breakfast and really friendly staff We thoroughly enjoyed it and hope to stay again.
8
Michael
Sep 27, 2024
·
Stayed 4 nights
Connecting to the rugby stadium was neat. Room was freshened up each day, however we noticed clumps of hair on the floor by the door that were not vacuumed, which was disappointing. TV did not work and had to wait for “engineering” to fix the tv the following day. Not sure how someone is not trained to fix the internet connection on staff 24 /7. Young fellow spent quite a bit of time, so we were grateful, as I would not have been able to do it myself. On a bus route and 12 minute walk to Twickenham train station.
Connecting to the rugby stadium was neat. Room was freshened up each day, however we noticed clumps of hair on the floor by the door that were not vacuumed, which was disappointing. TV did not work and had to wait for “engineering” to fix the tv the following day. Not sure how someone is not trained to fix the internet connection on staff 24 /7. Young fellow spent quite a bit of time, so we were grateful, as I would not have been able to do it myself. On a bus route and 12 minute walk to Twickenham train station.
10
Simon
Dec 26, 2025
·
Stayed 2 nights
Fantastic customer service. Very clean rooms.
Fantastic customer service. Very clean rooms.
8
Michael
Oct 13, 2024
·
Stayed 1 night
Very nice hotel. The staff were extremely nice. Their was a hot breakfast and it was very inviting. The only downside was that the room, especially the bathroom, could have been cleaned better. The bathrooms had a lot of hair and dust. Other than that, everything was fine. Would certainly stay there again.
Very nice hotel. The staff were extremely nice. Their was a hot breakfast and it was very inviting. The only downside was that the room, especially the bathroom, could have been cleaned better. The bathrooms had a lot of hair and dust. Other than that, everything was fine. Would certainly stay there again.
6
Jamie
Feb 28, 2025
·
Stayed 1 night
A lot of dust in my room, the staff were all friendly
A lot of dust in my room, the staff were all friendly
10
Anna
Jan 25, 2026
·
Stayed 1 night
Room is spacious, clean and comfortable.
Room is spacious, clean and comfortable.
8
Samantha
Oct 29, 2025
·
Stayed 3 nights
Room was clean, hotel was lovely, staff were friendly.
Room was clean, hotel was lovely, staff were friendly.
6
Marissa
May 24, 2024
·
Stayed 1 night
Did not venture out at this hotel. Room was okay, obvious yucky stains on bed skirt and towels were destroyed
Did not venture out at this hotel. Room was okay, obvious yucky stains on bed skirt and towels were destroyed
4
Peter
Nov 4, 2024
·
Stayed 1 night
Unfortunately the TV was not working and we called reception to report it. No one came so we couldn’t use it. When we challenged this the following morning we were given a bottle of water as a sorry. When we opened the curtains in the morning you couldn’t see out as the window was covered in bird poo to the extent we closed it again. Not a section of clean window to look out. We were told it would be 5 mins for more hot food on the buffet breakfast but none came. Then we were told the area closed in 10 mins and at this point my husband did get quit short with the restaurant staff and they brought us what we had been waiting for. I think the room must have not been checked as we only seemed to have one persons portions of the biscuits and tea between 2. We rarely stay away and were deflated by the experience. We had chosen the hotel to experience all the rugby and atmosphere and the room let it down.
Unfortunately the TV was not working and we called reception to report it. No one came so we couldn’t use it. When we challenged this the following morning we were given a bottle of water as a sorry. When we opened the curtains in the morning you couldn’t see out as the window was covered in bird poo to the extent we closed it again. Not a section of clean window to look out. We were told it would be 5 mins for more hot food on the buffet breakfast but none came. Then we were told the area closed in 10 mins and at this point my husband did get quit short with the restaurant staff and they brought us what we had been waiting for. I think the room must have not been checked as we only seemed to have one persons portions of the biscuits and tea between 2. We rarely stay away and were deflated by the experience. We had chosen the hotel to experience all the rugby and atmosphere and the room let it down.
10
Saira
Sep 7, 2025
·
Stayed 1 night
We had a wonderful stay at the hotel. The hotel was exceptionally clean, and the staff were super helpful. Within an hour or checking-in, staff contacted us to check if we were settled. A lovely experience!
We had a wonderful stay at the hotel. The hotel was exceptionally clean, and the staff were super helpful. Within an hour or checking-in, staff contacted us to check if we were settled. A lovely experience!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently spacious and comfortable, with some offering stadium views, but parts of the inventory feel dated; TVs can be unreliable, corridor noise carries, and fixed windows plus patchy air conditioning can make rooms warm.
Related guest reviews
6
Jane
Apr 16, 2025
·
Stayed 3 nights
We had a room looking into the stadium. But cleaning was very late, tv didn’t work, no dressers for clothes.
We had a room looking into the stadium. But cleaning was very late, tv didn’t work, no dressers for clothes.
8
Jason
Dec 8, 2024
·
Stayed 1 night
-OK as a business hotel. Bit clinical in the room with items to meet star ratings, but not for comfort. Bed had a big dip in the middle.
-OK as a business hotel. Bit clinical in the room with items to meet star ratings, but not for comfort. Bed had a big dip in the middle.
8
Arunee
Jan 27, 2026
·
Stayed 1 night
Our room is comfortable and big enough for family of 3. Price a little too high but great if you plan to watch rugby games. Loved new deco with Rugby players on wall etc. Bathroom very clean and modern. Will stay again when going to watch England games.
Our room is comfortable and big enough for family of 3. Price a little too high but great if you plan to watch rugby games. Loved new deco with Rugby players on wall etc. Bathroom very clean and modern. Will stay again when going to watch England games.
6
Ian
Dec 19, 2024
·
Stayed 1 night
Where to begin? I have been coming to this property since it opened in 2009, when it was a Marriott hotel. In April, Marriott backed away, possibly because of the high rent demanded by the RFU and Radisson took up the reins. It is convenient for me to stay here but, man, does it need renovating. It is old and tired and I honestly believe nothing has been touched since 2009. I have complained in the past out of kindness as I wanted to see improvements. Sadly, nothing has changed although I believe they are proposing to renovate it. About time too!! From the threadbare carpets to the discolouration in the shower, the damaged, marked and OLD furniture, it is not good enough any more. A big plus though was the much-improved Wi-Fi speed. Thanks!! Staff were friendly but this 'old lady' badly needs a makeover.
Where to begin? I have been coming to this property since it opened in 2009, when it was a Marriott hotel. In April, Marriott backed away, possibly because of the high rent demanded by the RFU and Radisson took up the reins. It is convenient for me to stay here but, man, does it need renovating. It is old and tired and I honestly believe nothing has been touched since 2009. I have complained in the past out of kindness as I wanted to see improvements. Sadly, nothing has changed although I believe they are proposing to renovate it. About time too!! From the threadbare carpets to the discolouration in the shower, the damaged, marked and OLD furniture, it is not good enough any more. A big plus though was the much-improved Wi-Fi speed. Thanks!! Staff were friendly but this 'old lady' badly needs a makeover.
10
Paul
Dec 31, 2025
·
Stayed 2 nights
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
10
Loren
Oct 12, 2025
·
Stayed 1 night
Very nice staff at check in and nice pitch view
Very nice staff at check in and nice pitch view
10
Anna
Jan 25, 2026
·
Stayed 1 night
Room is spacious, clean and comfortable.
Room is spacious, clean and comfortable.
8
Kirsty
Jun 22, 2025
·
Stayed 6 nights
Staff were very polite and nice. Room service usually forgot to bring something like cutlery. Housekeeping was a bit mixed, with one day being particularly poor. Lack of drawers is a nuisance. Shower great, no figuring anything out, yay!
Staff were very polite and nice. Room service usually forgot to bring something like cutlery. Housekeeping was a bit mixed, with one day being particularly poor. Lack of drawers is a nuisance. Shower great, no figuring anything out, yay!
6
Laura
May 28, 2025
·
Stayed 2 nights
There were renovations going on in the building, causing early morning/ all day noise. The rooms have windows but no opening, so the rooms get very hot and the air-con was intermittently working. It was a cool place to stay and their new rooms have been decorated nicely. Little food options in the restaurant.
There were renovations going on in the building, causing early morning/ all day noise. The rooms have windows but no opening, so the rooms get very hot and the air-con was intermittently working. It was a cool place to stay and their new rooms have been decorated nicely. Little food options in the restaurant.
10
Tracy
Feb 9, 2025
·
Stayed 1 night
We paid £500 for one night as was a match day for a king size deluxe. What we didn’t realise is that it was a pitch suite with an incredible view. We didn’t go to the room till 9pm and I wish I’d been told when we checked in & dropped the bag as we would have utilised it. The suite is huge but it’s dated & there were no robes, biscuits or treats which you would expect for £500. We did find an open box of condoms in a drawer which is gross. Our glass door to the balcony could not be opened but there was empty plastic cups strewn across the balcony which want nice to see. Bed was ok, hot shower & nice toiletries.
We paid £500 for one night as was a match day for a king size deluxe. What we didn’t realise is that it was a pitch suite with an incredible view. We didn’t go to the room till 9pm and I wish I’d been told when we checked in & dropped the bag as we would have utilised it. The suite is huge but it’s dated & there were no robes, biscuits or treats which you would expect for £500. We did find an open box of condoms in a drawer which is gross. Our glass door to the balcony could not be opened but there was empty plastic cups strewn across the balcony which want nice to see. Bed was ok, hot shower & nice toiletries.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful and proactive, with thoughtful touches and early check-ins at times. However, several guests report slow or confusing check-in, unanswered phones, booking or billing errors, and requests not actioned.
Related guest reviews
10
Debra
Dec 21, 2025
·
Stayed 1 night
Rooms were ready early, clean and well stocked… comfortable beds.. restaurant and’s bar area well stocked and staffed… will definitely use again
Rooms were ready early, clean and well stocked… comfortable beds.. restaurant and’s bar area well stocked and staffed… will definitely use again
6
Simon
Aug 24, 2025
·
Stayed 1 night
Check in was very slow with front desk staff having conversations with all around them rather than focus on the customer. Property going through a renovation so front was a bit of a mess.
Check in was very slow with front desk staff having conversations with all around them rather than focus on the customer. Property going through a renovation so front was a bit of a mess.
6
Karen
Sep 27, 2025
·
Stayed 1 night
Room and facilities were excellent but issue at check in when we were told our room had been cancelled which it had not, eventually sorted but given a double room instead if twin which was booked as 2 friends travelling. Restaurant had just opened day we visited and were not prepared, delays of 90mins from ordering to food arriving.
Room and facilities were excellent but issue at check in when we were told our room had been cancelled which it had not, eventually sorted but given a double room instead if twin which was booked as 2 friends travelling. Restaurant had just opened day we visited and were not prepared, delays of 90mins from ordering to food arriving.
10
Steve
Jun 29, 2025
·
Stayed 2 nights
Hotel was undergoing some refurbishment but staff were polite standards were maintained to high standard. Rooms very clean and well maintained. Really good experience whilst staying for England b France- shame about the result!
Hotel was undergoing some refurbishment but staff were polite standards were maintained to high standard. Rooms very clean and well maintained. Really good experience whilst staying for England b France- shame about the result!
10
edward
Sep 28, 2025
·
Stayed 2 nights
Fantastic hotel. All the staff ensured our stay was perfect from the welcoming and easy check in process to the friendly service in the bars and restaurants. We look forward to our next visit
Fantastic hotel. All the staff ensured our stay was perfect from the welcoming and easy check in process to the friendly service in the bars and restaurants. We look forward to our next visit
4
Kathryn
Nov 30, 2024
·
Stayed 2 nights
Stayed here for visit to rugby- two nights but won’t come back. Poor service and basic housekeeping, unable to answer basic question about where rugby tour started. Poor communication with customer. Be careful - “pre-authorisation” meant I was actually charged for something I didn’t have so needed a refund. Sharp practice!
Stayed here for visit to rugby- two nights but won’t come back. Poor service and basic housekeeping, unable to answer basic question about where rugby tour started. Poor communication with customer. Be careful - “pre-authorisation” meant I was actually charged for something I didn’t have so needed a refund. Sharp practice!
10
Connor
Nov 8, 2025
·
Stayed 1 night
Staff are exceptional, so personable and engaging. Phoned up to the room to check and make sure we had settled in okay. In conversation it came up that it’s my birthday this weekend and after I came back from dinner, they had brought up a complimentary dessert and card which was a nice touch. Highly recommend and will be staying again
Staff are exceptional, so personable and engaging. Phoned up to the room to check and make sure we had settled in okay. In conversation it came up that it’s my birthday this weekend and after I came back from dinner, they had brought up a complimentary dessert and card which was a nice touch. Highly recommend and will be staying again
6
Louise
Sep 28, 2025
·
Stayed 1 night
Our stay was 50% excellence, 50% poor, with nothing inbetween. The room was large, clean, and very comfortable. The beds were wonderful. The shower was powerful and easy to use, but leaked through the shower screen, and the bath was super slippy to stand in (as was the floor once the shower had leaked on it). We were only given two bath towels for a four person room and couldn't get in contact with anyone in the evening for more. Some of the reception staff were excellent in person, they couldn't do enough to help and advise us both before and during our stay. However, our attempts to call down to reception went unanswered on every one of the three separate occasions we tried to speak to someone (to ask for towels, a menu, and report broken air con). One woman on reception was dismissive of our inquiries for a room service menu and when we went down to ask in person. The windows did not open and the climate control was broken. As mentioned, no one answered when we called down to report it. When I reported it on check out, I was told the air con could be quite hard to use and set, even though I know I had set it correctly and the issue was there was no cool air and no fan. It was annoying to be implied to be too stupid to use it, when it was broken.
Our stay was 50% excellence, 50% poor, with nothing inbetween. The room was large, clean, and very comfortable. The beds were wonderful. The shower was powerful and easy to use, but leaked through the shower screen, and the bath was super slippy to stand in (as was the floor once the shower had leaked on it). We were only given two bath towels for a four person room and couldn't get in contact with anyone in the evening for more. Some of the reception staff were excellent in person, they couldn't do enough to help and advise us both before and during our stay. However, our attempts to call down to reception went unanswered on every one of the three separate occasions we tried to speak to someone (to ask for towels, a menu, and report broken air con). One woman on reception was dismissive of our inquiries for a room service menu and when we went down to ask in person. The windows did not open and the climate control was broken. As mentioned, no one answered when we called down to report it. When I reported it on check out, I was told the air con could be quite hard to use and set, even though I know I had set it correctly and the issue was there was no cool air and no fan. It was annoying to be implied to be too stupid to use it, when it was broken.
10
Saira
Sep 7, 2025
·
Stayed 1 night
We had a wonderful stay at the hotel. The hotel was exceptionally clean, and the staff were super helpful. Within an hour or checking-in, staff contacted us to check if we were settled. A lovely experience!
We had a wonderful stay at the hotel. The hotel was exceptionally clean, and the staff were super helpful. Within an hour or checking-in, staff contacted us to check if we were settled. A lovely experience!
2
Ryohei
Jul 28, 2025
·
Stayed 3 nights
It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again.
It was terrible - on first day, we ordered crib and the staff brought a folded baby crib and she said she did not know how to set it up and simply left it there. When we asked if there was a blanket for the crib, they said there wasn’t one and that a staff member would take care of it the next day. Unfortunately, that night the infant fell out of our bed because we could not use the crib. Even the next day, the crib was still not set up. We went to the front desk again, but even after a couple of hours, no one brought anything. Eventually, the staff brought but he claimed he had delivered it to the wrong room number. On the third day, the room was not made up at all. This was by far the worst experience we’ve ever had, and we will never stay here again.
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AI-generated summary based on recent guest reviews
Location
Inside Twickenham Stadium, it is ideal for rugby events and has bus links and rail within walking distance; several guests also found it convenient for Heathrow and reaching central London. The immediate area feels quiet or dull with limited dining and shopping.
Related guest reviews
10
Lesley
May 30, 2025
·
Stayed 1 night
Helpful staff, spacious quiet room, convenient location at the Twickenham stadium. Some refurbishment work going on at present so the bar is a temporary area. Our room was ready for check in early which we really appreciated
Helpful staff, spacious quiet room, convenient location at the Twickenham stadium. Some refurbishment work going on at present so the bar is a temporary area. Our room was ready for check in early which we really appreciated
8
Kazeem
Jan 16, 2025
·
Stayed 1 night
It was conveniently located from LHR Airport
It was conveniently located from LHR Airport
10
Paul
Dec 31, 2025
·
Stayed 2 nights
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
10
Enda
Jan 20, 2025
·
Stayed 1 night
The stay at this hotel was perfect for our needs. We were there for a Rugby match in the area so the location of the hotel suited us. From the moment we checked in to checking out the next day, we were made to feel very welcome and the staff were very friendly. We were given 2 of the best rooms in the hotel with view of the pitch at Twickenham stadium. This was a pleasant and welcome surprise for us. We had a few drinks in the bar pre and post the rugby game and had some food too. The bar staff were just as friendly and very attentive. Overall an excellent experience and will look to stay here again for our next planned trip to London in a few months time.
The stay at this hotel was perfect for our needs. We were there for a Rugby match in the area so the location of the hotel suited us. From the moment we checked in to checking out the next day, we were made to feel very welcome and the staff were very friendly. We were given 2 of the best rooms in the hotel with view of the pitch at Twickenham stadium. This was a pleasant and welcome surprise for us. We had a few drinks in the bar pre and post the rugby game and had some food too. The bar staff were just as friendly and very attentive. Overall an excellent experience and will look to stay here again for our next planned trip to London in a few months time.
8
Brandon
Jul 14, 2024
·
Stayed 1 night
Was a very nice hotel. It is right at the stadium but there were limited options for shopping and dinning.
Was a very nice hotel. It is right at the stadium but there were limited options for shopping and dinning.
8
Istiklal
Apr 27, 2025
·
Stayed 7 nights
Sehr gute Lage, wenn man "in der Nähe" von Heathrow ein gutes Hotel sucht. In die Innenstadt sind es aber ca. 1 Stunde. Sehr ruhige Lage, Personal einwandfrei. Wir haben nach Ankunft gefragt, ob wir ein Zimmer mit Blick ins Stadium haben können. Die Antwort war, dass aktuell alles belegt ist, aber wir am nächsten Tag nochmal fragen sollten. Gesagt, getan. Wir haben uns das Zimmer dann angeschaut, aber uns trotzdem dagegen entschieden, weil nur ein (King Size) Bett zu wenig war. Unser Zimmer war sehr sauber und modern, ausreichend groß, riesiges Fenster (leider nicht zu öffnen), Bad sehr modern. Frühstück war für die Erwachsenen ausreichend, die Kinder haben sich etwas schwer getan. Es gab z.B. kein Scheibenkäse und gekochtes Ei nur auf Anfrage. Achtung: aktuell finden Bauarbeiten im Hotel statt, was zu Beeinträchtigungen führen kann.
Sehr gute Lage, wenn man "in der Nähe" von Heathrow ein gutes Hotel sucht. In die Innenstadt sind es aber ca. 1 Stunde. Sehr ruhige Lage, Personal einwandfrei. Wir haben nach Ankunft gefragt, ob wir ein Zimmer mit Blick ins Stadium haben können. Die Antwort war, dass aktuell alles belegt ist, aber wir am nächsten Tag nochmal fragen sollten. Gesagt, getan. Wir haben uns das Zimmer dann angeschaut, aber uns trotzdem dagegen entschieden, weil nur ein (King Size) Bett zu wenig war. Unser Zimmer war sehr sauber und modern, ausreichend groß, riesiges Fenster (leider nicht zu öffnen), Bad sehr modern. Frühstück war für die Erwachsenen ausreichend, die Kinder haben sich etwas schwer getan. Es gab z.B. kein Scheibenkäse und gekochtes Ei nur auf Anfrage. Achtung: aktuell finden Bauarbeiten im Hotel statt, was zu Beeinträchtigungen führen kann.
10
John
Jul 10, 2024
·
Stayed 3 nights
Excellent location!
Excellent location!
8
Nick
Dec 1, 2024
·
Stayed 2 nights
Quiet and comfortable hotel but in a dull area 15 mins walk from Twickenham centre.
Quiet and comfortable hotel but in a dull area 15 mins walk from Twickenham centre.
8
Paul
Apr 6, 2025
·
Stayed 2 nights
First time, clean, staff very helpful and good location to get around to other attractions of London, only about 15mins walk to train station and good bus route as well.
First time, clean, staff very helpful and good location to get around to other attractions of London, only about 15mins walk to train station and good bus route as well.
10
Liz
Nov 23, 2024
·
Stayed 1 night
Superb location
Superb location
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AI-generated summary based on recent guest reviews
Dining
Breakfast and dining feedback is mixed: some praise a generous buffet, tasty meals and good bar value, while others cite cold or poor-quality items, delays, wrong orders, limited menus and occasional chaos at busy times.
Related guest reviews
10
Nick
Jun 9, 2024
·
Stayed 1 night
Very friendly and helpful staff - the perfect choice if visiting the area - not just for rugby! The prices at the bar were incredibly competitive - infact several drinks are cheaper than the local Wetherspoons!
Very friendly and helpful staff - the perfect choice if visiting the area - not just for rugby! The prices at the bar were incredibly competitive - infact several drinks are cheaper than the local Wetherspoons!
10
Iain
Dec 21, 2025
·
Stayed 1 night
Was down for an event. Staff wete great. Breakfast was a big buffet with hot quality food. Some items in the room were a little tired.
Was down for an event. Staff wete great. Breakfast was a big buffet with hot quality food. Some items in the room were a little tired.
6
Karen
Sep 27, 2025
·
Stayed 1 night
Room and facilities were excellent but issue at check in when we were told our room had been cancelled which it had not, eventually sorted but given a double room instead if twin which was booked as 2 friends travelling. Restaurant had just opened day we visited and were not prepared, delays of 90mins from ordering to food arriving.
Room and facilities were excellent but issue at check in when we were told our room had been cancelled which it had not, eventually sorted but given a double room instead if twin which was booked as 2 friends travelling. Restaurant had just opened day we visited and were not prepared, delays of 90mins from ordering to food arriving.
10
Hannah
Jan 9, 2026
·
Stayed 1 night
Absolutely beautiful hotel. Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water. Fantastic breakfast and really friendly staff We thoroughly enjoyed it and hope to stay again.
Absolutely beautiful hotel. Big, clean rooms with up to date modern technology. Big tv and lovely big bath. Tea and coffee facilities including biscuits and free bottled water. Fantastic breakfast and really friendly staff We thoroughly enjoyed it and hope to stay again.
8
Paula
Sep 14, 2025
·
Stayed 1 night
Hotel was nice and clean, breakfast was not nice was not very hot
Hotel was nice and clean, breakfast was not nice was not very hot
10
Paul
Dec 31, 2025
·
Stayed 2 nights
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
Great location for central london access via bus/underground. Spacious rooms but very noisy in corridors at night (doors don't seem to keep out any noise). The four pillows provided quickly become as flat as pancakes ! Good wifi. Very good breakfast with wide variety. Will be in London again soon & may stay here again.
8
Kelly
Sep 15, 2024
·
Stayed 1 night
We stayed for 2 nights to see the rugby. Staff friendly and helpful. Room spacious and comfortable. Air con was hit and miss, plug sockets dodgy and kettle leaked water but could not fault our stay for what we needed. Breakfast is a fairly uninspiring buffet, but what was available was well cooked and fresh.
We stayed for 2 nights to see the rugby. Staff friendly and helpful. Room spacious and comfortable. Air con was hit and miss, plug sockets dodgy and kettle leaked water but could not fault our stay for what we needed. Breakfast is a fairly uninspiring buffet, but what was available was well cooked and fresh.
4
Craig
Oct 14, 2025
·
Stayed 1 night
Hotel and room was great and as expected. However our experience the next morning was nothing short of appalling. 45 minutes for breakfast to arrive and when it did the order was wrong. Bacon included with a Vegan request, no beans (oh, these came out 10 minutes after we had finished eating) and also completely forgot that we asked for some gluten free bread. The other breakfast order came with Vegan Saudages and was told that they had run out of meat sausages. Confused by this as orders after ours came out with meat sausages. At no point was anything explained and it wasn't until we complained at the end that somebody apologised. Was told that we wouldn't be charged but still had to pay £15 each for the experience. Would never eat there again.
Hotel and room was great and as expected. However our experience the next morning was nothing short of appalling. 45 minutes for breakfast to arrive and when it did the order was wrong. Bacon included with a Vegan request, no beans (oh, these came out 10 minutes after we had finished eating) and also completely forgot that we asked for some gluten free bread. The other breakfast order came with Vegan Saudages and was told that they had run out of meat sausages. Confused by this as orders after ours came out with meat sausages. At no point was anything explained and it wasn't until we complained at the end that somebody apologised. Was told that we wouldn't be charged but still had to pay £15 each for the experience. Would never eat there again.
6
R
Jul 25, 2025
·
Stayed 3 nights
Refurbishment is in progress. Refurbished room was nice. Breakfast is not worth the money. Staff not particularly interested in guests.
Refurbishment is in progress. Refurbished room was nice. Breakfast is not worth the money. Staff not particularly interested in guests.
8
Michelle
Aug 23, 2025
·
Stayed 1 night
The hotel is going through a reception refurbishment so it was a little discombobulated at points during our stay. Whilst parking was plentiful, it is in what can only be described as an overflow carpark at the rear of the rugby ground, the furthest point away from the front of the hotel, having to walk the perimeter of the rugbyground to get to reception. On a dry day this was ok, but not one i would relish on a wet or windy day! All staff, from security, reception and bar staff were extremely friendly, polite and helpful throughout our stay. Checking in and checking out was an easy process. Our room was on the 5th floor at was a VERY long walk from the lift. Whilst the decor is fitting to the rugby world, it was somewhat dark, which made seeing used dumped white towels/bed linen left outside bedrooms, much more noticeable. The room itself was clean and spacious. Nothing spectacular, despite being a more superior room. We had booked the stadium tour, which was good, as was the rugby merchandise store and the museum is worth a visit. We visited both Richmond and Twickenham which are both easily accessible via public transportation. The hotel bar was pleasant enough, the staff were very attentive. Breakfast was a little chaotic. Tables were not cleared quickly. Food items not checked or replenished frequently enough leaving guests having to ask for replenishments. There was no toaster, later establishing this was by request only. Overall, a comfortable but standard stay!
The hotel is going through a reception refurbishment so it was a little discombobulated at points during our stay. Whilst parking was plentiful, it is in what can only be described as an overflow carpark at the rear of the rugby ground, the furthest point away from the front of the hotel, having to walk the perimeter of the rugbyground to get to reception. On a dry day this was ok, but not one i would relish on a wet or windy day! All staff, from security, reception and bar staff were extremely friendly, polite and helpful throughout our stay. Checking in and checking out was an easy process. Our room was on the 5th floor at was a VERY long walk from the lift. Whilst the decor is fitting to the rugby world, it was somewhat dark, which made seeing used dumped white towels/bed linen left outside bedrooms, much more noticeable. The room itself was clean and spacious. Nothing spectacular, despite being a more superior room. We had booked the stadium tour, which was good, as was the rugby merchandise store and the museum is worth a visit. We visited both Richmond and Twickenham which are both easily accessible via public transportation. The hotel bar was pleasant enough, the staff were very attentive. Breakfast was a little chaotic. Tables were not cleared quickly. Food items not checked or replenished frequently enough leaving guests having to ask for replenishments. There was no toaster, later establishing this was by request only. Overall, a comfortable but standard stay!
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AI-generated summary based on recent guest reviews
10
Peter
3 weeks ago
·
Stayed 1 night
Really enjoyed our stay, restaurant was great so too was TW2 next door. Parking no problem and World Rugby Museum was worth a look too. Not too far a stroll to the train station in Twickenham, about 12 mins , and then a short trip to Waterloo station. We will be back!
Really enjoyed our stay, restaurant was great so too was TW2 next door. Parking no problem and World Rugby Museum was worth a look too. Not too far a stroll to the train station in Twickenham, about 12 mins , and then a short trip to Waterloo station. We will be back!
10
Shu Man
4 weeks ago
·
Stayed 1 night
Great breakfast and swimming pool
Great breakfast and swimming pool
10
Kate
Sep 27, 2026
·
Stayed 1 night
We stayed on match day, the staff were super helpful and checked us in early so we could leave our bags in the room pre-match. Great experience during our stay, the room had everything we needed and breakfast the next day was great rather than having to venture out. A brilliant stay.
We stayed on match day, the staff were super helpful and checked us in early so we could leave our bags in the room pre-match. Great experience during our stay, the room had everything we needed and breakfast the next day was great rather than having to venture out. A brilliant stay.
8
Kelly
Sep 19, 2026
·
Stayed 1 night
Hotel is attached to a fantastic gym with a pool and sauna / steam complex and of course to the stadium itself. The restaurant is rather lacklustre, also too bright and noisy but in a pinch it’s OK. I would advise avoiding using the quick check-in as it does not take Amex and the young woman at the desk was unable to help with this after the fact. Overall excellent value for money.
Hotel is attached to a fantastic gym with a pool and sauna / steam complex and of course to the stadium itself. The restaurant is rather lacklustre, also too bright and noisy but in a pinch it’s OK. I would advise avoiding using the quick check-in as it does not take Amex and the young woman at the desk was unable to help with this after the fact. Overall excellent value for money.
6
Matt
Sep 12, 2026
·
Stayed 1 night
Rooms are lovely with some really lovely touches. Couple of real irritations though: 1. We had a room with an interconnecting door and these are paper thin. We could hear everything the people next door were saying. To be fair when we asked to move rooms because their little child was screaming the reception staff did so with no hesitation. 2. The main room doors have no slow close so your chances of not being rudely awakened by some other room door being slammed shut during the night is zero. Put some slow closes on please people, 3. The motion sensing light in the bathroom is hilarious you literally have to be dancing a jig whilst brushing your teeth or doing YMCA hand denatures whilst having a poo, to keep the light on
Rooms are lovely with some really lovely touches. Couple of real irritations though: 1. We had a room with an interconnecting door and these are paper thin. We could hear everything the people next door were saying. To be fair when we asked to move rooms because their little child was screaming the reception staff did so with no hesitation. 2. The main room doors have no slow close so your chances of not being rudely awakened by some other room door being slammed shut during the night is zero. Put some slow closes on please people, 3. The motion sensing light in the bathroom is hilarious you literally have to be dancing a jig whilst brushing your teeth or doing YMCA hand denatures whilst having a poo, to keep the light on
FAQs about Radisson RED London Twickenham
What is the location of the hotel in relation to key landmarks?
The hotel is located in St. Margarets and North Twickenham, Greater London, but specific distances to landmarks are not provided.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 137.7414584272995USD
- 2026-11-01: 119.96420408029938USD
- 2026-11-02: 152.33068874684145USD
- 2026-11-03: 153.45514752702334USD
- 2026-11-14: 661.9522208299561USD
- 2026-12-18: 137.5901950702362USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The listed parking fee is charged only during special events in the area. During special events, guests must contact this property in advance to reserve onsite parking.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old have access to the indoor pool during limited hours; adult supervision is required.
- Pool access available from 6:30 AM to 9:30 PM.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Fee for cooked-to-order breakfast: approximately GBP 15.50 to 18.50 per person
- Fee for in-room wired internet: GBP 10 per day (rates may vary)
- Self parking fee: GBP 40 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Breakfast in the Room
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi