Name: voco Letchworth Hall by IHG
Address: Letchworth Hall, Letchworth, England, United Kingdom, Letchworth, Hertfordshire, GB
Price range: $114–$552 per night
Rating: 7.7

What guests think

At voco Letchworth Hall by IHG, reviews highlight very friendly, helpful staff and a peaceful setting with attractive grounds, alongside ongoing refurbishment, while facilities like the gym and pool are appreciated by many guests.

Rooms range from spacious and comfortable to small or dated, with very soft beds, patchy or absent Wi-Fi, and temperature or maintenance issues including weak hot water, stuck windows, and the odd power or key failure. Breakfast and restaurant meals are often praised, though a few found the selection limited or flavor lacking, and drinks, especially water, felt expensive. Some felt spa access was misleading and noted awkward internal routes to the adjacent health club, plus limited disabled parking. Expect a friendly stay with decent amenities amid upgrading spaces, but check room specifics and policies if reliability, accessibility, or value are priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate access to the health club and pool and enjoy the bar, though refurbishment has at times restricted internal routes. Some report confusing or inconvenient spa/gym access and pricey bar water, with limited disabled parking mentioned.

Related guest reviews

6

Leonard

Jul 2, 2024

·

Stayed 2 nights

For the price, I felt that the room was not as good as I would have liked. Wi-fi poor, or non existent. None in the room, even though they say that they have fast wi-fi. Room was clean as was the hotel Breakfast, whilst plentiful and looked reasonable was tasteless. I felt that the bar was expensive. A small bottle of water about £4. I did not see what I was getting extra to a premier inn which which would have cost less.

10

Kevin

Aug 17, 2025

·

Stayed 1 night

The refurbishment is looking really good.Nice bar in the evening & a good breakfast.Very pleased with the hotel & staff.

4

Trevor

Mar 22, 2024

·

Stayed 2 nights

Our stay was alight however what was disappointing was the location of the accessible bedroom which was almost100 meters from reception and on the first floor. to reach the room from reception it entailed the opening of 5 doors and when pushing a wheelchair it is very difficult when the door opens towards you. In most Hotels i have stayed in the accessible rooms are are close to or next to reception not at the farthest point and on the first floor. whilst on the subject of accessibility car parking was also an issue as all i could see was 2 blue badges for disability parking and not the recommended 6% of the total number of spaces which meant coming back at 2130 in the evening i was forced to park a distance form the entrance.

4

Chris

Jan 9, 2024

·

Stayed 1 night

The building was freezing cold. The bathroom in our room was freezing cold. Cobwebs all over the ceiling. Tv remote did not work. Asked for a replacement but was ignored. Asked for a glass of water at the bar for my wife and was charged £3!!!

6

R

Apr 3, 2024

·

Stayed 2 nights

We were very disappointed with the fact that the hotel advertises access to spa facilities. This was very misleading, as it offers access to a connected Nuffield gym, that is open to non hotel guests too. This spoilt our stay and is not clear on the website! And access to the gym, we had to go out of the hotel in the cold weather. No separate towel for swimming. Very poor! Furthermore, we were disturbed with request for check-out at 11am, when our booking clearly stated 12pm. This was poor communication and I had to validate my check out time when I left the hotel. These factors contributed to a disappointing stay, especially being with my partner and over two nights booking.

10

Dave

Oct 28, 2025

·

Stayed 5 nights

We had a very good comfortable stay. The staff were all excellent, helpful, curteous and chatty. The health club and swimming pool on site were a welcome addition.

8

Dympna

Jul 11, 2025

·

Stayed 2 nights

We had a two night stay. Nice room, comfortable bed, large bathroom, tea and coffee making facility. Eight of us for a meal in the restaurant. Food and service excellent. Drinks in the bar/lounge before and after the meal. I would have scored 5 stars but for our card keys not working on the second day, dirty cup left in the room after cleaning and not replaced and refurbishment limiting access through the hotel from room to reception, bar and restaurant.

6

Ryoma

Jun 15, 2025

·

Stayed 2 nights

Renovations are almost done.

10

Samantha

Mar 18, 2025

·

Stayed 1 night

I had a lovely one night stay. The bath and shower were fabulous and the bed / room was very comfortable with everything I needed. All staff were wonderful. The gym access was also a nice treat. Would stay again. Thank you

10

Ryoma

Mar 12, 2025

·

Stayed 1 night

They have the good gym.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and pleasant-smelling public areas, but a few report lapses such as dust, cobwebs, or a dirty cup after housekeeping.

Related guest reviews

10

Graham

Jun 23, 2025

·

Stayed 2 nights

Very nice staff, helpful and welcoming making for a very pleasant stay. Lovely breakfast, coffee and food options. The double room was large and had a comfortable bed. The shower was great and the bathroom very clean. Great place to stay.

10

Lucy

Jun 26, 2025

·

Stayed 1 night

Even though they were clearly having major refurbishment works, the surroundings were lovely. Clean and lovely aroma as we came in. Calm and enjoyable.

10

Ian

May 26, 2024

·

Stayed 1 night

Clean

4

Chris

Jan 9, 2024

·

Stayed 1 night

The building was freezing cold. The bathroom in our room was freezing cold. Cobwebs all over the ceiling. Tv remote did not work. Asked for a replacement but was ignored. Asked for a glass of water at the bar for my wife and was charged £3!!!

2

Nirman

Mar 24, 2024

·

Stayed 1 night

Bed was very soft. Found it really hard to even get up. No heating in room. No noise proof. Water leaked in the bathroom all over the floor. Dust all around the room. Not what you expect for the price I paid

8

Dympna

Jul 11, 2025

·

Stayed 2 nights

We had a two night stay. Nice room, comfortable bed, large bathroom, tea and coffee making facility. Eight of us for a meal in the restaurant. Food and service excellent. Drinks in the bar/lounge before and after the meal. I would have scored 5 stars but for our card keys not working on the second day, dirty cup left in the room after cleaning and not replaced and refurbishment limiting access through the hotel from room to reception, bar and restaurant.

10

Shaun

Feb 10, 2025

·

Stayed 1 night

Lovely friendly, helpful staff places always lovely and clean and up-to-date.

10

Colin

Nov 30, 2024

·

Stayed 1 night

A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious.

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AI-generated summary based on recent guest reviews

Rooms

Room experiences vary widely: some are spacious and comfortable with good showers, while others feel small or dated, with very soft beds and unreliable or absent Wi-Fi. Temperature and maintenance issues recur, including weak hot water and stuck windows.

Related guest reviews

6

Robin

Nov 17, 2024

·

Stayed 1 night

The room was cold and bathroom even colder - I didn’t have a shower!

6

Leonard

Jul 2, 2024

·

Stayed 2 nights

For the price, I felt that the room was not as good as I would have liked. Wi-fi poor, or non existent. None in the room, even though they say that they have fast wi-fi. Room was clean as was the hotel Breakfast, whilst plentiful and looked reasonable was tasteless. I felt that the bar was expensive. A small bottle of water about £4. I did not see what I was getting extra to a premier inn which which would have cost less.

10

Martin

Oct 5, 2025

·

Stayed 1 night

The property is lovely with a traditional look but modern amenities. The room was huge with lovely furnishings and a good shower. Breakfast was good too with a buffet offering English and continental options.

6

Michelle

Jun 1, 2025

·

Stayed 1 night

The water was barely warm when taking a shower.

6

Sharon

Dec 28, 2024

·

Stayed 1 night

Room Was unbearably hot and temp control On radiators didn’t work also suite we booked was difficult stair cases to get to with various different levels / trip hazards not ideal for my husband with knee problems

6

Gabriella

Mar 17, 2024

·

Stayed 3 nights

No internet, outdated furniture… Felt like I took a step back into the 80s. Paid for luxury but met the level of a budget hotel. On the plus side, they have lovely, helpful staff… Would I book again? NEVER!!

2

Nirman

Mar 24, 2024

·

Stayed 1 night

Bed was very soft. Found it really hard to even get up. No heating in room. No noise proof. Water leaked in the bathroom all over the floor. Dust all around the room. Not what you expect for the price I paid

6

David

May 26, 2024

·

Stayed 1 night

Beds very uncomfortable, 2 singles put together to make king size, so kept falling into crack inbetween beds. window wouldnt open, we called reception and they said they would get back to us which they didnt.

8

Kim

Apr 6, 2025

·

Stayed 2 nights

Bed was a bit soft when laying down, this was the only negative thing of the hotel. The grounds were beautiful to look at and to walk around.

6

Graham

Aug 13, 2025

·

Stayed 1 night

The double room was very small. The bed could only be accessed from one side and there was only one small side table. The bathroom was barely bigger than a cupboard and the extractor fan underpowered leading to a lot of humidity, although the shower was good. The aircon in the room was good and there was a lovely coffee machine and kettle.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as kind, welcoming and proactive across reception and restaurant teams. A minority cite lapses such as slow follow-up, check-out time confusion, or limited goodwill during faults.

Related guest reviews

10

Graham

Jun 23, 2025

·

Stayed 2 nights

Very nice staff, helpful and welcoming making for a very pleasant stay. Lovely breakfast, coffee and food options. The double room was large and had a comfortable bed. The shower was great and the bathroom very clean. Great place to stay.

10

Mr Christopher

May 31, 2025

·

Stayed 1 night

It is being refurbished so I look forward to maybe staying when it’s done to see it at it’s best, but the staff was all friendly & helpful couldn’t do enough for you

6

R

Apr 3, 2024

·

Stayed 2 nights

We were very disappointed with the fact that the hotel advertises access to spa facilities. This was very misleading, as it offers access to a connected Nuffield gym, that is open to non hotel guests too. This spoilt our stay and is not clear on the website! And access to the gym, we had to go out of the hotel in the cold weather. No separate towel for swimming. Very poor! Furthermore, we were disturbed with request for check-out at 11am, when our booking clearly stated 12pm. This was poor communication and I had to validate my check out time when I left the hotel. These factors contributed to a disappointing stay, especially being with my partner and over two nights booking.

10

Daniel

Nov 6, 2024

·

Stayed 2 nights

Stayed here multiple times and always greeted with a friendly smile and helpful staff

10

Dave

Oct 28, 2025

·

Stayed 5 nights

We had a very good comfortable stay. The staff were all excellent, helpful, curteous and chatty. The health club and swimming pool on site were a welcome addition.

10

Helena

Apr 17, 2024

·

Stayed 1 night

The lady on reception upgraded me to a King room from a Queen. Very friendly, arranged a taxi for me, as due to the local council Uber's don't go from there. Room service was good, food lovely. Breakfast, great selection & the lady & gentleman there today were very welcoming. The gentleman in a very smart suit was old school, I hope he doesn't mind me saying that but he was full of the traditional values of the hotel, he has worked there for 40 years. Will be back thank you.

6

David

May 26, 2024

·

Stayed 1 night

Beds very uncomfortable, 2 singles put together to make king size, so kept falling into crack inbetween beds. window wouldnt open, we called reception and they said they would get back to us which they didnt.

10

Ryoma

Nov 9, 2025

·

Stayed 6 nights

Kind staff

10

DIMITRIOS

Sep 16, 2025

·

Stayed 4 nights

Malcom the night Audit receptionist was excellent he moved me to a lovely room and fulfilled my request. If not i would have been very dissatisfied with the first room i was given. There are 3 things that must be placed in the room one is a fridge and the other is a toilet cleaning brush and a stand to put your suite case onto....other then this the breakfast was so delish and the staff in the restaurant did an excellent job. Thank you for making my stay a good one MALCOM especially 🇬🇷💙🏖🖐

10

Amina

Nov 8, 2025

·

Stayed 1 night

Very limited food selection but otherwise brilliant place and terrific helpful staff

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AI-generated summary based on recent guest reviews

Location

Peaceful grounds and a pleasant setting are noted, but accessibility can be challenging for some due to long internal routes, stairs, and few disabled bays.

Related guest reviews

10

Lucy

Jun 26, 2025

·

Stayed 1 night

Even though they were clearly having major refurbishment works, the surroundings were lovely. Clean and lovely aroma as we came in. Calm and enjoyable.

4

Trevor

Mar 22, 2024

·

Stayed 2 nights

Our stay was alight however what was disappointing was the location of the accessible bedroom which was almost100 meters from reception and on the first floor. to reach the room from reception it entailed the opening of 5 doors and when pushing a wheelchair it is very difficult when the door opens towards you. In most Hotels i have stayed in the accessible rooms are are close to or next to reception not at the farthest point and on the first floor. whilst on the subject of accessibility car parking was also an issue as all i could see was 2 blue badges for disability parking and not the recommended 6% of the total number of spaces which meant coming back at 2130 in the evening i was forced to park a distance form the entrance.

6

Sharon

Dec 28, 2024

·

Stayed 1 night

Room Was unbearably hot and temp control On radiators didn’t work also suite we booked was difficult stair cases to get to with various different levels / trip hazards not ideal for my husband with knee problems

10

Helena

Apr 17, 2024

·

Stayed 1 night

The lady on reception upgraded me to a King room from a Queen. Very friendly, arranged a taxi for me, as due to the local council Uber's don't go from there. Room service was good, food lovely. Breakfast, great selection & the lady & gentleman there today were very welcoming. The gentleman in a very smart suit was old school, I hope he doesn't mind me saying that but he was full of the traditional values of the hotel, he has worked there for 40 years. Will be back thank you.

8

Kim

Apr 6, 2025

·

Stayed 2 nights

Bed was a bit soft when laying down, this was the only negative thing of the hotel. The grounds were beautiful to look at and to walk around.

10

Colin

Nov 30, 2024

·

Stayed 1 night

A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurant meals are often praised for quality and choice, and room service is well regarded. A few guests found breakfast limited or bland, and drinks, especially water, felt expensive.

Related guest reviews

10

Graham

Jun 23, 2025

·

Stayed 2 nights

Very nice staff, helpful and welcoming making for a very pleasant stay. Lovely breakfast, coffee and food options. The double room was large and had a comfortable bed. The shower was great and the bathroom very clean. Great place to stay.

6

Leonard

Jul 2, 2024

·

Stayed 2 nights

For the price, I felt that the room was not as good as I would have liked. Wi-fi poor, or non existent. None in the room, even though they say that they have fast wi-fi. Room was clean as was the hotel Breakfast, whilst plentiful and looked reasonable was tasteless. I felt that the bar was expensive. A small bottle of water about £4. I did not see what I was getting extra to a premier inn which which would have cost less.

10

Martin

Oct 5, 2025

·

Stayed 1 night

The property is lovely with a traditional look but modern amenities. The room was huge with lovely furnishings and a good shower. Breakfast was good too with a buffet offering English and continental options.

10

Kevin

Aug 17, 2025

·

Stayed 1 night

The refurbishment is looking really good.Nice bar in the evening & a good breakfast.Very pleased with the hotel & staff.

4

Chris

Jan 9, 2024

·

Stayed 1 night

The building was freezing cold. The bathroom in our room was freezing cold. Cobwebs all over the ceiling. Tv remote did not work. Asked for a replacement but was ignored. Asked for a glass of water at the bar for my wife and was charged £3!!!

8

Dympna

Jul 11, 2025

·

Stayed 2 nights

We had a two night stay. Nice room, comfortable bed, large bathroom, tea and coffee making facility. Eight of us for a meal in the restaurant. Food and service excellent. Drinks in the bar/lounge before and after the meal. I would have scored 5 stars but for our card keys not working on the second day, dirty cup left in the room after cleaning and not replaced and refurbishment limiting access through the hotel from room to reception, bar and restaurant.

10

Helena

Apr 17, 2024

·

Stayed 1 night

The lady on reception upgraded me to a King room from a Queen. Very friendly, arranged a taxi for me, as due to the local council Uber's don't go from there. Room service was good, food lovely. Breakfast, great selection & the lady & gentleman there today were very welcoming. The gentleman in a very smart suit was old school, I hope he doesn't mind me saying that but he was full of the traditional values of the hotel, he has worked there for 40 years. Will be back thank you.

10

DIMITRIOS

Sep 16, 2025

·

Stayed 4 nights

Malcom the night Audit receptionist was excellent he moved me to a lovely room and fulfilled my request. If not i would have been very dissatisfied with the first room i was given. There are 3 things that must be placed in the room one is a fridge and the other is a toilet cleaning brush and a stand to put your suite case onto....other then this the breakfast was so delish and the staff in the restaurant did an excellent job. Thank you for making my stay a good one MALCOM especially 🇬🇷💙🏖🖐

10

Amina

Nov 8, 2025

·

Stayed 1 night

Very limited food selection but otherwise brilliant place and terrific helpful staff

10

Colin

Nov 30, 2024

·

Stayed 1 night

A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $223
6 $114	7	8	9 $255	10 $228	11 $134	12 $200
13 $117	14 $228	15	16 $357	17 $207	18 $146	19 $201
20 $119	21 $228	22 $255	23 $283	24 $174	25 $242	26 $223
27 $118	28 $204	29 $287	30 $289

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $142	3 $175
4 $127	5 $210	6 $258	7 $238	8	9 $159	10 $181
11 $148	12	13 $552	14 $295	15 $195	16 $200	17 $179
18 $127	19 $270	20 $341	21 $246	22 $165	23 $174	24 $177
25 $129	26 $187	27 $232	28 $204	29 $158	30 $144	31 $175

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About this property

Location

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What guests think

Property Policies

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Security deposit

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FAQs about voco Letchworth Hall by IHG

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