Hampton Inn & Suites Springfield-Southwest
US$129
/ night
Avg. for September
Select dates to see prices and availability
US$129
/ night
Avg. for September
Monthly average prices
Nightly prices at Hampton Inn & Suites Springfield-Southwest average US$108 in the cheapest month (January) and US$169 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$108 |
| February | US$121 |
| March | US$144 |
| April | US$127 |
| May | US$143 |
| June | US$169 |
| July | US$137 |
| August | US$167 |
| September | US$129 |
| October | US$133 |
| November | US$117 |
| December | US$109 |
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Sept · US$129
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Most expensive: June (~US$169)
Cheapest: January (~US$108)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 83 air-conditioned rooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Hampton Inn & Suites Springfield-Southwest in Springfield, you'll be within a 15-minute drive of Abraham Lincoln Presidential Library and Museum and Illinois State Fairgrounds. This hotel is 0.8 mi (1.3 km) from Knights Action Park and 1.3 mi (2.1 km) from Route 66 Drive-In Theater.
What's nearby
Knights Action Park(0.8 Miles)
Springfield Racquet & Fitness Center(1.6 Miles)
Route 66 Drive-In Theater(1.3 Miles)
Piper Glen Golf Club(3.7 Miles)
Velasco Tennis Center(4.5 Miles)
Centennial Dog Park(4.7 Miles)
Memorial Clinic Koke Mill(4.9 Miles)
AMF Springfield Lanes(5 Miles)
Washington Park Botanical Gardens(5.1 Miles)
Chatham Dog Park(5.7 Miles)
Daughters of the Union Veterans Headquarters and Museum(5.8 Miles)
Dana-Thomas House(6 Miles)
Pasfield House(6 Miles)
Illinois State Museum(6.1 Miles)
Illinois State Capitol(6.2 Miles)
The preferred airport for Hampton Inn & Suites Springfield-Southwest is Springfield, IL (SPI-Abraham Lincoln Capital)(9.7 Miles)
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Fitness facilities
Luggage storage
Location
2300 Chuckwagon Dr, Springfield, Illinois, United States of America
Knights Action Park (0.8 Miles)
Springfield Racquet & Fitness Center (1.6 Miles)
Route 66 Drive-In Theater (1.3 Miles)
Piper Glen Golf Club (3.7 Miles)
Velasco Tennis Center (4.5 Miles)
Centennial Dog Park (4.7 Miles)
Room options
4
Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningRollaway or Extra Beds (Free)Microwave
2
One King Bed, Roll in Shower
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningMicrowavePrivate Bathroom
4
Studio, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 4
Air ConditioningRollaway or Extra Beds (Free)Microwave
4
Two Queens Studio Suite
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningRollaway or Extra Beds (Free)Microwave
4
One King Studio Sofabed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningRollaway or Extra Beds (Free)Microwave
3
Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningMicrowavePrivate Bathroom
3
Two Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningMicrowavePrivate Bathroom
3
Studio, Accessible
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningRollaway or Extra Beds (Free)Microwave
4
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningRollaway or Extra Beds (Free)Microwave
3
One King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningMicrowavePrivate Bathroom
Guest reviews
8.3
Very good
Based on 1,004 verified reviews
Who stays here?
Business
23%
Couple
21%
Family
45%
Group
6%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hampton Inn & Suites Springfield-Southwest, guests frequently highlight clean, spacious rooms, a solid hot breakfast, and a quiet, safe setting on the edge of town, while recurring negatives include dated decor, spotty maintenance, and occasional housekeeping inconsistencies.
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What guests think
At Hampton Inn & Suites Springfield-Southwest, guests frequently highlight clean, spacious rooms, a solid hot breakfast, and a quiet, safe setting on the edge of town, while recurring negatives include dated decor, spotty maintenance, and occasional housekeeping inconsistencies.
Service is widely described as friendly and helpful, though a few guests reported slow follow up or indifference at the desk. Amenities include an indoor pool that's popular but sometimes closed or in need of deeper cleaning, pet-friendly areas, and at times inconvenient laundry access at a nearby property. Overall, expect a comfortable, practical stay with welcoming staff in an older hotel.
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AI-generated summary based on recent guest reviews
Facilities
The indoor pool is popular with families but has at times been closed or needed deeper cleaning; some guests were directed to a sister hotel to swim. Onsite laundry was unavailable and pet-friendly areas are convenient.
Related guest reviews
8
Amy
28 Dec 2023
·
Stayed 3 nights
We have stayed at this location multiple times! Staff is amazing-from breakfast staff, housekeeping, front desk-very kind, upbeat, and thoughtful. Very helpful and accommodating. Breakfast was hot and a wide variety of options for people to enjoy. Vent in bathroom was very dirty, dial missing in fridge to control fridge temp-things froze or melted-couldn’t regulate the temp well. Pool was warmer than normal-which was really nice for my grandkids and we were hoping it was not so cold-but it needed a good cleaning. I know getting reliable help and enough help is an issue-maybe hire an outside cleaning service to deep clean rooms, halls, pool to get ‘caught up’ due to staff shortages. A refresh/update of decor would also help with aesthetics of hotel. Overall-great stay-which is why we continue to utilize this location!
We have stayed at this location multiple times! Staff is amazing-from breakfast staff, housekeeping, front desk-very kind, upbeat, and thoughtful. Very helpful and accommodating. Breakfast was hot and a wide variety of options for people to enjoy. Vent in bathroom was very dirty, dial missing in fridge to control fridge temp-things froze or melted-couldn’t regulate the temp well. Pool was warmer than normal-which was really nice for my grandkids and we were hoping it was not so cold-but it needed a good cleaning. I know getting reliable help and enough help is an issue-maybe hire an outside cleaning service to deep clean rooms, halls, pool to get ‘caught up’ due to staff shortages. A refresh/update of decor would also help with aesthetics of hotel. Overall-great stay-which is why we continue to utilize this location!
10
Charles
12 Oct 2025
·
Stayed 3 nights
Pet areas were very easy to access and disposable bags were available for poop pick up. Nice area to walk the dogs. My only complaint is that twice now we have stayed here and I’ve requested a first floor room and both times I have ended up on a higher floor. It is very inconvenient to have to go down three floors to exercise our dogs in the middle of the night. Both times my reservations were made weeks in advance.
Pet areas were very easy to access and disposable bags were available for poop pick up. Nice area to walk the dogs. My only complaint is that twice now we have stayed here and I’ve requested a first floor room and both times I have ended up on a higher floor. It is very inconvenient to have to go down three floors to exercise our dogs in the middle of the night. Both times my reservations were made weeks in advance.
10
Jennifer
24 Jun 2024
·
Stayed 2 nights
Was in town for a family visit. Hotel was clean and friendly. Only complaint was the pool needed a good cleaning.
Was in town for a family visit. Hotel was clean and friendly. Only complaint was the pool needed a good cleaning.
4
valerie
6 Jul 2025
·
Stayed 1 night
I am here for a softball tournament & I need to do laundry! The laundry onsite is unavailable & you have to do laundry at the hotel next door! Single mom with 2 kids, I have to leave the hotel when I could just let the kids swim while doing laundry. Totally interrupted our plans & should have been warned this was an issue! It was not a new development so we should have been warned! Very unhappy!
I am here for a softball tournament & I need to do laundry! The laundry onsite is unavailable & you have to do laundry at the hotel next door! Single mom with 2 kids, I have to leave the hotel when I could just let the kids swim while doing laundry. Totally interrupted our plans & should have been warned this was an issue! It was not a new development so we should have been warned! Very unhappy!
10
Kendra
30 Jun 2025
·
Stayed 2 nights
I was unable to use self check in which was a bit frustrating. Breakfast was great and the lobby was clean. The room had some stains on the carpet (likely pet) but overall it felt clean. The area is a bit outside of town in a commercial area, so it’s 10-15 minutes to food or activities, however traffic wasn’t bad and the out of the way location made me feel more secure as mom traveling solo with young kids. I would stay here again. Also had a great indoor pool.
I was unable to use self check in which was a bit frustrating. Breakfast was great and the lobby was clean. The room had some stains on the carpet (likely pet) but overall it felt clean. The area is a bit outside of town in a commercial area, so it’s 10-15 minutes to food or activities, however traffic wasn’t bad and the out of the way location made me feel more secure as mom traveling solo with young kids. I would stay here again. Also had a great indoor pool.
8
David
31 Mar 2024
·
Stayed 1 night
Facility was clean and comfortable. Staff was very professional , courteous, and helpful. Didn't get to use the pool because it was out of service,but they notified us in advance by text and phone. This was a step above and beyond.
Facility was clean and comfortable. Staff was very professional , courteous, and helpful. Didn't get to use the pool because it was out of service,but they notified us in advance by text and phone. This was a step above and beyond.
4
Bryan
27 Jun 2024
·
Stayed 3 nights
Our room was quite out of date. We were told that the room would only be cleaned 1 out of the 3 days that we were staying "for our comfort". When we pressed the issue, we were told it was due to staffing issues. The website shows laundry facilities onsite. The laundry facility is actually in a different property which required a short drive to go to which was not convenient.
Our room was quite out of date. We were told that the room would only be cleaned 1 out of the 3 days that we were staying "for our comfort". When we pressed the issue, we were told it was due to staffing issues. The website shows laundry facilities onsite. The laundry facility is actually in a different property which required a short drive to go to which was not convenient.
8
Lacy
30 Mar 2024
·
Stayed 1 night
Definitely clean, comfortable and nice staff. The pool broke down before we arrived but we were allowed to walk across the parking lot to the sister hotel. Was not terrible but was the main reason we booked this hotel
Definitely clean, comfortable and nice staff. The pool broke down before we arrived but we were allowed to walk across the parking lot to the sister hotel. Was not terrible but was the main reason we booked this hotel
10
Patricia
20 Sept 2025
·
Stayed 2 nights
Loved the service, towels and the excellent pool
Loved the service, towels and the excellent pool
8
Minnie
14 Jul 2025
·
Stayed 3 nights
Great location, room clean and spacious, very good breakfast! Staff very friendly. The only thing I thought should be addressed is the pool needs to be cleaned really well. It sides around the tile were not clean and it looked like it had been a long time. The water was fine but the pool surface needs scrubbing!
Great location, room clean and spacious, very good breakfast! Staff very friendly. The only thing I thought should be addressed is the pool needs to be cleaned really well. It sides around the tile were not clean and it looked like it had been a long time. The water was fine but the pool surface needs scrubbing!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and common areas clean, but reviews also report recurring issues such as stained bedding, odors, mold, and missed cleaning details. Hallway carpets and elevators were noted as worn or dirty.
Related guest reviews
10
Chad
25 Nov 2025
·
Stayed 1 night
Fresh food, clean room and friendly staff made for a great visit. Thank you everyone!
Fresh food, clean room and friendly staff made for a great visit. Thank you everyone!
4
Courtnye
16 Jan 2026
·
Stayed 2 nights
Very grimey. The sheets had stains and bathroom was dirty.
Very grimey. The sheets had stains and bathroom was dirty.
4
Shannon
7 Aug 2023
·
Stayed 2 nights
The room that we stayed in clearly had not been vacuumed or cleaned prior to us coming. We found makeup on the floor from another guest, change and a carabiner. The inside of the microwave was filthy and the toilet had pee running down the side of it at the base. The beds were comfortable but everything is very dated. The kids liked the pool but the chlorine was so strong it was burning their eyes and mine just sitting there watching them. The carpet was sticky and we had to wear shoes the whole time because I was not sure what was on it.
The room that we stayed in clearly had not been vacuumed or cleaned prior to us coming. We found makeup on the floor from another guest, change and a carabiner. The inside of the microwave was filthy and the toilet had pee running down the side of it at the base. The beds were comfortable but everything is very dated. The kids liked the pool but the chlorine was so strong it was burning their eyes and mine just sitting there watching them. The carpet was sticky and we had to wear shoes the whole time because I was not sure what was on it.
2
Kevin
27 Jul 2024
·
Stayed 1 night
Disgusting bedding. The room hadn't been cleaned properly and there was mold behind the bed and between the table of the beds. The staff didn't do anything for us. I asked for a call back from the manager left my phone number no call back. I sent an email out once I got him to the manager did not get a response yet. Feeling very disgusted.
Disgusting bedding. The room hadn't been cleaned properly and there was mold behind the bed and between the table of the beds. The staff didn't do anything for us. I asked for a call back from the manager left my phone number no call back. I sent an email out once I got him to the manager did not get a response yet. Feeling very disgusted.
8
Brandi
4 May 2025
·
Stayed 1 night
I have mixed reviews based upon my initial check in. The person at the desk was super friendly and check in was quick. I checked into a room on the first floor and when I walked in, immediately I was hit with a mildew type smell that overpowered the room. I went back to the desk to let them know that I’d like a new room. The gentleman was nice about it, but he was not surprised by the request. I would think that guest services would have been a bit more shocked that their room smelled like old wet carpet, especially since this is a Hampton Hotel. I was given another room across the hall and it also smelled the same. Went back to the desk to request another room, again. The man at the desk asked if the smell I was referring to could have been the air freshener they use. It was an odd comment, but I don’t think his intention was off-putting. Once we got to the third room on the third floor, it was so much better. From there. the rest of the stay was ok other than finding a what looked like a pubic hair on the lotion dispenser at the vanity. I did not want to bother calling to complain. Like most other Moms who are traveling with their kids in tow, I just cared about getting some rest. Breakfast was good. Lots of options and it was all very fresh. I always love booking with Hampton, but next time I’ll probably bypass this location.
I have mixed reviews based upon my initial check in. The person at the desk was super friendly and check in was quick. I checked into a room on the first floor and when I walked in, immediately I was hit with a mildew type smell that overpowered the room. I went back to the desk to let them know that I’d like a new room. The gentleman was nice about it, but he was not surprised by the request. I would think that guest services would have been a bit more shocked that their room smelled like old wet carpet, especially since this is a Hampton Hotel. I was given another room across the hall and it also smelled the same. Went back to the desk to request another room, again. The man at the desk asked if the smell I was referring to could have been the air freshener they use. It was an odd comment, but I don’t think his intention was off-putting. Once we got to the third room on the third floor, it was so much better. From there. the rest of the stay was ok other than finding a what looked like a pubic hair on the lotion dispenser at the vanity. I did not want to bother calling to complain. Like most other Moms who are traveling with their kids in tow, I just cared about getting some rest. Breakfast was good. Lots of options and it was all very fresh. I always love booking with Hampton, but next time I’ll probably bypass this location.
8
Ronald
29 Aug 2025
·
Stayed 1 night
Elevator wasn’t clean. Room was fine. Front seat employees seemed disinterested, but did do their job.
Elevator wasn’t clean. Room was fine. Front seat employees seemed disinterested, but did do their job.
6
Anne
3 Jul 2023
·
Stayed 2 nights
Sadly this Hampton is in need for an overhaul. Room and bathroom not very clean and run down. Beds were full sizes, not the queens that we were offered on booking. Hairdryer was broken. Mounds of dust coming out of bathroom vent. And for some reason the water smelled strongly like chemical- both sink and shower. These days some options for movies or logging into amazon/netflix is to be expected at this price point. Mattresses are DONE. We didnt sleep well at all and it wasnt due to noise. We didnt use the pool but it appeared to be large and fun. Staff at front desk was very friendly and professional. Breakfast was ok. Location is very convenient to where we needed to be.
Sadly this Hampton is in need for an overhaul. Room and bathroom not very clean and run down. Beds were full sizes, not the queens that we were offered on booking. Hairdryer was broken. Mounds of dust coming out of bathroom vent. And for some reason the water smelled strongly like chemical- both sink and shower. These days some options for movies or logging into amazon/netflix is to be expected at this price point. Mattresses are DONE. We didnt sleep well at all and it wasnt due to noise. We didnt use the pool but it appeared to be large and fun. Staff at front desk was very friendly and professional. Breakfast was ok. Location is very convenient to where we needed to be.
10
Gary
21 Sept 2025
·
Stayed 1 night
Very clean rooms and good front desk receptionists.
Very clean rooms and good front desk receptionists.
6
Ashley
11 Jan 2026
·
Stayed 1 night
Rooms need a refresh. The sheets had small faded dried up blood stains that just need to be discarded. Bed skirts are ripped. Office chair cushion all ripped. Free breakfast is real breakfast food so that’s a huge plus. The lobby is updated but the rooms need a good refresh.
Rooms need a refresh. The sheets had small faded dried up blood stains that just need to be discarded. Bed skirts are ripped. Office chair cushion all ripped. Free breakfast is real breakfast food so that’s a huge plus. The lobby is updated but the rooms need a good refresh.
2
Kevin
27 Jul 2024
·
Stayed 1 night
The bedding was staying with some kind of yellow whatever I don't even want to know what it was. I pulled the bedding took it to the front desk. Upon finding the bed in bad condition I started looking around the hotel room. I found mold behind the bed behind the end next to the center table between the beds bathroom door had stains on it hairs on the floor in the bathroom in the corner mold growing in the vent and underneath the toilet. This place was disgusting. It was our second stay I guess I was too tired to inspect the first stay. Feeling disgusted
The bedding was staying with some kind of yellow whatever I don't even want to know what it was. I pulled the bedding took it to the front desk. Upon finding the bed in bad condition I started looking around the hotel room. I found mold behind the bed behind the end next to the center table between the beds bathroom door had stains on it hairs on the floor in the bathroom in the corner mold growing in the vent and underneath the toilet. This place was disgusting. It was our second stay I guess I was too tired to inspect the first stay. Feeling disgusted
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and generally comfortable, but decor and furniture feel dated, and some reported noisy fridges, aging mattresses, and limited or unreliable Wi-Fi. A few stays had HVAC or hot-water problems and occasional noise from neighboring rooms.
Related guest reviews
10
Mark
30 Jul 2025
·
Stayed 1 night
Large room. Very comfortable.
Large room. Very comfortable.
8
Laurie
9 Dec 2024
·
Stayed 3 nights
We reserved a 2 room suite (room 330) for 3 nights and there was no hot water. The water would get luke-warm at best so it was not a comfortable shower experience. We reported it to the front desk on the first day and they said they would send maintenance but we never saw anyone. Also, there were no pens or pads in the room. While this may seem a small detail, I did need to write something down and had nothing to do that with. Even lower-end hotels have pens/pads in the room and I would have expected that to be the case at least in a suite. The breakfasts were average and there was a good selection and lots of it. It fit our need. The beds were comfortable and the curtains were very good at blocking out the light so it was a good sleeping experience. The hotel was also quiet so other than the shower situation, I would have no issue staying in this hotel again.
We reserved a 2 room suite (room 330) for 3 nights and there was no hot water. The water would get luke-warm at best so it was not a comfortable shower experience. We reported it to the front desk on the first day and they said they would send maintenance but we never saw anyone. Also, there were no pens or pads in the room. While this may seem a small detail, I did need to write something down and had nothing to do that with. Even lower-end hotels have pens/pads in the room and I would have expected that to be the case at least in a suite. The breakfasts were average and there was a good selection and lots of it. It fit our need. The beds were comfortable and the curtains were very good at blocking out the light so it was a good sleeping experience. The hotel was also quiet so other than the shower situation, I would have no issue staying in this hotel again.
10
Connie
11 Nov 2025
·
Stayed 1 night
Room was clean and comfortable. Nice breakfast selection. Quiet room. No problems.
Room was clean and comfortable. Nice breakfast selection. Quiet room. No problems.
6
Kimberly
29 Nov 2024
·
Stayed 1 night
Room was clean but room was hotter than hell! The air conditioner was broken.
Room was clean but room was hotter than hell! The air conditioner was broken.
6
Kelly
26 Nov 2025
·
Stayed 1 night
The suites are amazingly spacious, the couches are not for comfort, I’ve seen cool sectionals that pull out & the space is there in other hotels, but these are just the cheap 2 seater that the cushions sink in on and you feel like you’re falling forward. The bedroom, again spacious, nicely laid out, great closet space & luggage spaces, however- the mattresses are awful and the water in the shower never got remotely warm.
The suites are amazingly spacious, the couches are not for comfort, I’ve seen cool sectionals that pull out & the space is there in other hotels, but these are just the cheap 2 seater that the cushions sink in on and you feel like you’re falling forward. The bedroom, again spacious, nicely laid out, great closet space & luggage spaces, however- the mattresses are awful and the water in the shower never got remotely warm.
6
Stephanie
28 Sept 2024
·
Stayed 3 nights
The room was spacious and breakfast was pretty good, but the hotel overall was sort of dated. The fridge in pur room made a lot of noise. I would stay here again if i needed to.
The room was spacious and breakfast was pretty good, but the hotel overall was sort of dated. The fridge in pur room made a lot of noise. I would stay here again if i needed to.
6
marsha
20 May 2025
·
Stayed 1 night
There was absolutely nothing special about this property. The hotel room was fine. No care was taken to have any Kleenex in the restroom or anywhere else. Just a very plain …. The mattresses need replacing and the bed was loud when you turned over it. The breakfast was good. The lobby was pretty again nothing special, especially for the price I paid.
There was absolutely nothing special about this property. The hotel room was fine. No care was taken to have any Kleenex in the restroom or anywhere else. Just a very plain …. The mattresses need replacing and the bed was loud when you turned over it. The breakfast was good. The lobby was pretty again nothing special, especially for the price I paid.
8
Stephen
19 Jun 2024
·
Stayed 1 night
Rooms were large and clean. The only downside was the room TV was old and did not allow me to attach a computer to be able to show a movie. The setup to switch to the HDMI input did not work.
Rooms were large and clean. The only downside was the room TV was old and did not allow me to attach a computer to be able to show a movie. The setup to switch to the HDMI input did not work.
6
yoeklin
15 Sept 2024
·
Stayed 2 nights
No Wi-Fi for more than 24 hours and was not told when it would be restored. Staff at the reception are indifferent.
No Wi-Fi for more than 24 hours and was not told when it would be restored. Staff at the reception are indifferent.
6
Erica
31 Dec 2025
·
Stayed 2 nights
We had a great corner room— but was loud neighbors and the breakfast was disappointing- slimy eggs. Staff not very friendly.
We had a great corner room— but was loud neighbors and the breakfast was disappointing- slimy eggs. Staff not very friendly.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and accommodating, with shout-outs to front desk team members. However, a minority reported slow follow-up, indifferent responses, and housekeeping schedules that required requests or were missed.
Related guest reviews
4
Robert
27 Dec 2023
·
Stayed 1 night
The first room that we were given was not ready, the bed was not made and the room was dirty. We need A handicap room and the room was the farthest from check in so we had to make the long trip to a room. the reason we ask for A handicap room is because we are handicap. You would think that they would put those rooms closer to the checkin area. We were wore out by the time we got to our room.
The first room that we were given was not ready, the bed was not made and the room was dirty. We need A handicap room and the room was the farthest from check in so we had to make the long trip to a room. the reason we ask for A handicap room is because we are handicap. You would think that they would put those rooms closer to the checkin area. We were wore out by the time we got to our room.
10
Dave
18 May 2025
·
Stayed 1 night
Great place to stay, clean and breakfast was awesome. Phyllis at the front desk was great.
Great place to stay, clean and breakfast was awesome. Phyllis at the front desk was great.
10
James
11 Mar 2025
·
Stayed 1 night
Kelly went out of her way to make sure I had adjoining rooms. The property was as described. The rooms are very spacious. I would recommend this property and stay there again.
Kelly went out of her way to make sure I had adjoining rooms. The property was as described. The rooms are very spacious. I would recommend this property and stay there again.
8
theresa
29 Nov 2025
·
Stayed 1 night
upgraded room. Aaron at front desk was great.
upgraded room. Aaron at front desk was great.
4
Stephen
20 Jul 2024
·
Stayed 1 night
A lot of things going wrong with this place. For starters the ratings and reviews don’t match up. The gentleman when we checked in was playing with his D&D figures at the front desk, no biggie. Lobby looked really nice, then we got to our room. One of the comforters had a blood stain on it, ceiling in bathroom looked like it was going to fall in, stains in the carpet, sink in our suite stunk really bad to the point we had to put paper towel and a wash cloth over the drain, couch had stains. In addition to all these issues we had a problem with our lock in the door. Thankfully there was someone in the room to let us back in. Talked to front desk and was told there was nothing they could do about it, sorry. We got all of this for a wonderful $200. Would have stayed somewhere else but no other rooms were available at other hotels. Would have rather stayed at the $100/night place and been more comfortable. This property really needs to focus on making the rest of the hotel look like the lobby. Nice and shiny on the outside and pile of crap on the inside. Will never stay at this property again and I appreciate Hampton Inns
A lot of things going wrong with this place. For starters the ratings and reviews don’t match up. The gentleman when we checked in was playing with his D&D figures at the front desk, no biggie. Lobby looked really nice, then we got to our room. One of the comforters had a blood stain on it, ceiling in bathroom looked like it was going to fall in, stains in the carpet, sink in our suite stunk really bad to the point we had to put paper towel and a wash cloth over the drain, couch had stains. In addition to all these issues we had a problem with our lock in the door. Thankfully there was someone in the room to let us back in. Talked to front desk and was told there was nothing they could do about it, sorry. We got all of this for a wonderful $200. Would have stayed somewhere else but no other rooms were available at other hotels. Would have rather stayed at the $100/night place and been more comfortable. This property really needs to focus on making the rest of the hotel look like the lobby. Nice and shiny on the outside and pile of crap on the inside. Will never stay at this property again and I appreciate Hampton Inns
6
Kirk Alan
11 Nov 2024
·
Stayed 2 nights
We stayed for 3 nights and they failed to clean the room and exchange towels, etc. on the second night like they told us they would. Property is older and not in the best of areas but they do try to keep the common areas clean and the staff seemed friendly.
We stayed for 3 nights and they failed to clean the room and exchange towels, etc. on the second night like they told us they would. Property is older and not in the best of areas but they do try to keep the common areas clean and the staff seemed friendly.
8
Lita
16 Nov 2025
·
Stayed 1 night
Everything was good the receptionist was pleasant, friendly and helpful. Overall it was great stay
Everything was good the receptionist was pleasant, friendly and helpful. Overall it was great stay
8
Ronald
29 Aug 2025
·
Stayed 1 night
Elevator wasn’t clean. Room was fine. Front seat employees seemed disinterested, but did do their job.
Elevator wasn’t clean. Room was fine. Front seat employees seemed disinterested, but did do their job.
10
Bonnie L
14 Nov 2025
·
Stayed 1 night
Breakfast hot food was the best I’ve ever had at a Hotel… delicious scrambled eggs (not watery fake eggs like most hotels have), sausage & fried potatoes were yummy. Front desk (Aaron) and all staff I encountered were wonderful! Room was very clean, comfortable bed! I have no complaints! Thank you!
Breakfast hot food was the best I’ve ever had at a Hotel… delicious scrambled eggs (not watery fake eggs like most hotels have), sausage & fried potatoes were yummy. Front desk (Aaron) and all staff I encountered were wonderful! Room was very clean, comfortable bed! I have no complaints! Thank you!
4
Stephen
20 Jul 2024
·
Stayed 1 night
A lot of things going wrong with this place. For starters the ratings and reviews don’t match up. The gentleman when we checked in was playing with his D&D figures at the front desk, no biggie. Lobby looked really nice, then we got to our room. One of the comforters had a blood stain on it, ceiling in bathroom looked like it was going to fall in, stains in the carpet, sink in our suite stunk really bad to the point we had to put paper towel and a wash cloth over the drain, couch had stains. In addition to all these issues we had a problem with our lock in the door. Thankfully there was someone in the room to let us back in. Talked to front desk and was told there was nothing they could do about it, sorry. Would have stayed somewhere else but no other rooms were available at other hotels. Would have rather stayed at the cheaper place and been more comfortable. This property really needs to focus on making the rest of the hotel look like the lobby. Nice and shiny on the outside and pile of crap on the inside. Will never stay at this property again and I appreciate Hampton Inns
A lot of things going wrong with this place. For starters the ratings and reviews don’t match up. The gentleman when we checked in was playing with his D&D figures at the front desk, no biggie. Lobby looked really nice, then we got to our room. One of the comforters had a blood stain on it, ceiling in bathroom looked like it was going to fall in, stains in the carpet, sink in our suite stunk really bad to the point we had to put paper towel and a wash cloth over the drain, couch had stains. In addition to all these issues we had a problem with our lock in the door. Thankfully there was someone in the room to let us back in. Talked to front desk and was told there was nothing they could do about it, sorry. Would have stayed somewhere else but no other rooms were available at other hotels. Would have rather stayed at the cheaper place and been more comfortable. This property really needs to focus on making the rest of the hotel look like the lobby. Nice and shiny on the outside and pile of crap on the inside. Will never stay at this property again and I appreciate Hampton Inns
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AI-generated summary based on recent guest reviews
Location
Set on the edge of Springfield near big-box stores, it's quiet and feels safe, with easy driving access to highways and downtown. Dining and attractions typically require a short drive.
Related guest reviews
8
Jeannine
30 Jan 2023
·
Stayed 5 nights
Convenient location. Would stay there again.
Convenient location. Would stay there again.
8
Phillip
5 Oct 2025
·
Stayed 1 night
The property was quiet, and I felt safe.
The property was quiet, and I felt safe.
8
Marsha
25 Oct 2023
·
Stayed 1 night
Great location. Clean.
Great location. Clean.
10
Erika
25 May 2023
·
Stayed 1 night
Quick and easy to get off the highway and into downtown.
Quick and easy to get off the highway and into downtown.
10
Kendra
30 Jun 2025
·
Stayed 2 nights
I was unable to use self check in which was a bit frustrating. Breakfast was great and the lobby was clean. The room had some stains on the carpet (likely pet) but overall it felt clean. The area is a bit outside of town in a commercial area, so it’s 10-15 minutes to food or activities, however traffic wasn’t bad and the out of the way location made me feel more secure as mom traveling solo with young kids. I would stay here again. Also had a great indoor pool.
I was unable to use self check in which was a bit frustrating. Breakfast was great and the lobby was clean. The room had some stains on the carpet (likely pet) but overall it felt clean. The area is a bit outside of town in a commercial area, so it’s 10-15 minutes to food or activities, however traffic wasn’t bad and the out of the way location made me feel more secure as mom traveling solo with young kids. I would stay here again. Also had a great indoor pool.
8
Andrea
2 Jun 2024
·
Stayed 2 nights
The hotel is on the edge of Springfield, a short drive in to town and convenient to roads to other parts of the state. Nearby are big box outlets and car dealerships, not good for walking around the immediate area. We stayed on the first floor, seemed musty from recent rains (?). If possible ask for a room on an upper floor. Staff friendly and helpful.
The hotel is on the edge of Springfield, a short drive in to town and convenient to roads to other parts of the state. Nearby are big box outlets and car dealerships, not good for walking around the immediate area. We stayed on the first floor, seemed musty from recent rains (?). If possible ask for a room on an upper floor. Staff friendly and helpful.
8
Paul
23 Apr 2025
·
Stayed 2 nights
The property was away from any residential areas and had a few mega stores but no place nearby to get food etc without driving.
The property was away from any residential areas and had a few mega stores but no place nearby to get food etc without driving.
10
Christopher
6 Apr 2025
·
Stayed 2 nights
Enjoyed our stay. Convenient and safe area. Simple check in and check out. Would definitely stay here again. Breakfast could be better.
Enjoyed our stay. Convenient and safe area. Simple check in and check out. Would definitely stay here again. Breakfast could be better.
10
Brian
29 Jul 2024
·
Stayed 1 night
Good Location close to family when we come to visit. Our stay was comfortable with everything we needed.
Good Location close to family when we come to visit. Our stay was comfortable with everything we needed.
10
Kristine
14 May 2024
·
Stayed 1 night
Its a quiet and safe location that is close to restaurants and shopping.
Its a quiet and safe location that is close to restaurants and shopping.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns frequent praise for quality, freshness, and variety, with several noting it as better than typical. Occasional complaints mention disappointing items or lapses, and some guests enjoyed an evening taco or wine reception on select nights.
Related guest reviews
10
ALICIA
28 Jul 2023
·
Stayed 3 nights
The staff was great so was breakfast and dinner free !!! Great stay
The staff was great so was breakfast and dinner free !!! Great stay
10
Emily
25 Jun 2023
·
Great location, wonderful staff, and very willing to give us a sizeable discount for the hiccup we experienced there, that wasn't anyone's fault. The 2 queen bed suite with hide-a-bed was great for our family of 6, and I appreciated the extra sink in the room. My kids absolutely loved the pool, the breakfasts were great, and we had a fantastic time! We also appreciated the local restaurant recommendations, and we loved the free Taco Tuesday food - and free wine! Lots of fun, wish we could have stayed longer.
Great location, wonderful staff, and very willing to give us a sizeable discount for the hiccup we experienced there, that wasn't anyone's fault. The 2 queen bed suite with hide-a-bed was great for our family of 6, and I appreciated the extra sink in the room. My kids absolutely loved the pool, the breakfasts were great, and we had a fantastic time! We also appreciated the local restaurant recommendations, and we loved the free Taco Tuesday food - and free wine! Lots of fun, wish we could have stayed longer.
10
steve
1 Sept 2025
·
Stayed 1 night
Very courteous staff, clean rooms and a great breakfast.
Very courteous staff, clean rooms and a great breakfast.
8
David
16 Mar 2024
·
Stayed 1 night
The breakfast at this particular Hampton was very good. I have been to many of these types of hotels, but this was the best breakfast I have had at any of them.
The breakfast at this particular Hampton was very good. I have been to many of these types of hotels, but this was the best breakfast I have had at any of them.
10
Bonnie L
14 Nov 2025
·
Stayed 1 night
Breakfast hot food was the best I’ve ever had at a Hotel… delicious scrambled eggs (not watery fake eggs like most hotels have), sausage & fried potatoes were yummy. Front desk (Aaron) and all staff I encountered were wonderful! Room was very clean, comfortable bed! I have no complaints! Thank you!
Breakfast hot food was the best I’ve ever had at a Hotel… delicious scrambled eggs (not watery fake eggs like most hotels have), sausage & fried potatoes were yummy. Front desk (Aaron) and all staff I encountered were wonderful! Room was very clean, comfortable bed! I have no complaints! Thank you!
6
Melinda
28 Jul 2023
·
Stayed 1 night
Needs updated, the room is huge! Beds very uncomfortable, bathroom was dirty feeling. Breakfast is “OK” the bread had mold all over it, coffee is not good. I would not stay here again.
Needs updated, the room is huge! Beds very uncomfortable, bathroom was dirty feeling. Breakfast is “OK” the bread had mold all over it, coffee is not good. I would not stay here again.
10
Norma
23 Aug 2024
·
Stayed 2 nights
This hotel was very nice and clean. The staff was very friendly. I liked the breakfast. It was well attended to and the lady in charge of it was very nice. The room was clean and ready. I highly recommend the strawberry waffles for breakfast!
This hotel was very nice and clean. The staff was very friendly. I liked the breakfast. It was well attended to and the lady in charge of it was very nice. The room was clean and ready. I highly recommend the strawberry waffles for breakfast!
10
Susan
1 Aug 2024
·
Stayed 1 night
We brought our grandkids on a trip, the room was roomy and comfortable. Got a great surprise with free taco bar for supper. Kids definitely enjoyed the pool
We brought our grandkids on a trip, the room was roomy and comfortable. Got a great surprise with free taco bar for supper. Kids definitely enjoyed the pool
6
Erica
31 Dec 2025
·
Stayed 2 nights
We had a great corner room— but was loud neighbors and the breakfast was disappointing- slimy eggs. Staff not very friendly.
We had a great corner room— but was loud neighbors and the breakfast was disappointing- slimy eggs. Staff not very friendly.
10
Sheri
5 Dec 2025
·
Stayed 1 night
Quiet area. Great breakfast. Nice room
Quiet area. Great breakfast. Nice room
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AI-generated summary based on recent guest reviews
10
gina
3 weeks ago
·
Stayed 1 night
It is a wonderful place to stay after going to the state fair and seeing a concert
It is a wonderful place to stay after going to the state fair and seeing a concert
10
Tasha
4 weeks ago
·
Stayed 1 night
Could use a little more variety.
Could use a little more variety.
10
Morgan
10 Aug 2026
·
Stayed 2 nights
Breakfast was pretty good. Staff was helpful with anything we needed
Breakfast was pretty good. Staff was helpful with anything we needed
6
Stephanie
10 Aug 2026
·
Stayed 2 nights
Rooms were very dusty. Hotel in need of major interior improvements. Also construction was being done on the outside and no where were we informed prior.
Rooms were very dusty. Hotel in need of major interior improvements. Also construction was being done on the outside and no where were we informed prior.
10
Kimberly
1 Aug 2026
·
Stayed 2 nights
Very clean hotel. Very nice staff. Rooms are quite. Had nice soaps.
Very clean hotel. Very nice staff. Rooms are quite. Had nice soaps.
FAQs about Hampton Inn & Suites Springfield-Southwest
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Are pets allowed at the property?
Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features elevators, wheelchair-accessible facilities, including a registration desk, public areas, and bathrooms. There is also a wheelchair-accessible pool and parking.
What is the location of the property in relation to key landmarks?
The property is located 0.8 miles from Knights Action Park and within a 15-minute drive of the Abraham Lincoln Presidential Library and Museum and Illinois State Fairgrounds. It is approximately 9.7 miles from Springfield, IL (SPI-Abraham Lincoln Capital) airport.
Does the property have a swimming pool?
The property features an indoor pool, which is closed on Wednesday through Sunday.
What are the policies for guests staying with children?
Children are welcome at the property, and there is no mention of a minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 147.2431912109375USD
- 2026-09-18: 291.0648731469727USD
- 2026-09-19: 142.04468566246035USD
- 2026-09-20: 126.16356437484743USD
- 2026-09-21: 154.12936055412294USD
- 2026-09-22: 197.91723694358828USD
- 2026-09-23: 189.9820285398865USD
- 2026-09-24: 227.49143821304324USD
- 2026-09-25: 171.18934119415286USD
- 2026-09-26: 196.67891604316713USD
- 2026-09-27: 112.43755629062653USD
- 2026-09-28: 129.35743262912752USD
- 2026-09-29: 154.96238285362244USD
- 2026-09-30: 153.2542736769104USD
- 2026-10-01: 145.28202006305696USD
- 2026-10-02: 242.82013123558048USD
- 2026-10-03: 138.06727048038485USD
- 2026-10-04: 112.24615457820893USD
- 2026-10-05: 121.17928858741762USD
- 2026-10-06: 124.38099686607362USD
- 2026-10-07: 124.16413916389466USD
- 2026-10-08: 122.17900119289399USD
- 2026-10-09: 155.2647537602234USD
- 2026-10-10: 109.26130400173189USD
- 2026-10-11: 112.24615457820893USD
- 2026-10-12: 121.17928858741762USD
- 2026-10-13: 151.98468027702333USD
- 2026-10-14: 131.3480016784668USD
- 2026-10-15: 122.18614043296814USD
- 2026-10-16: 147.29249138656618USD
- 2026-10-17: 149.09741391456606USD
- 2026-10-18: 112.24615457820893USD
- 2026-10-19: 121.18642782749177USD
- 2026-10-20: 255.30483132629396USD
- 2026-10-21: 218.54401696388246USD
- 2026-10-22: 155.969234699173USD
- 2026-10-23: 184.8037756577301USD
- 2026-10-24: 116.20929128013611USD
- 2026-10-25: 112.24615457820893USD
- 2026-10-26: 129.13413647117616USD
- 2026-10-27: 129.2983740320969USD
- 2026-10-28: 121.17214934734345USD
- 2026-10-29: 121.17928858741762USD
- 2026-10-30: 115.20957867465974USD
- 2026-10-31: 108.27586987640382USD
- 2026-11-01: 103.31302056900026USD
- 2026-11-02: 129.13413647117616USD
- 2026-11-03: 121.17928858741762USD
- 2026-11-04: 121.17928858741762USD
- 2026-11-05: 121.17928858741762USD
- 2026-11-06: 124.94830803775788USD
- 2026-11-07: 125.15671252929688USD
- 2026-11-08: 103.31302056900026USD
- 2026-11-09: 121.17928858741762USD
- 2026-11-10: 130.0195949560547USD
- 2026-11-11: 122.40037019401551USD
- 2026-11-12: 156.26915286071778USD
- 2026-11-13: 109.26130400173189USD
- 2026-11-14: 108.26873063632966USD
- 2026-11-15: NO DATA
- 2026-11-16: 135.78443057819368USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton App mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 50 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator/Lift
Business centre
Safe-deposit box
Fitness facilities
Luggage storage
General
Free breakfast
Coffee/Tea in Common Areas
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible Meeting Spaces/Business Center
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Services
Business centre
Elevator/Lift
Safe-deposit box
Laundry service
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Banquet Hall
Gift Shops or Newsstand
Laundry Facilities
Shopping (on site)
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Activities
Fitness facilities
Internet
Free wi-fi