Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a pet fee of USD 113.52 per accommodation, varying based on length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The property includes features such as step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about pool access features are not provided.

How is the hotel located in relation to key landmarks?

The hotel is located in Murray, within a 15-minute drive of the Salt Palace Convention Center and Delta Center. It is approximately 10.9 miles from the University of Utah and 15.2 miles from Snowbird Ski Resort.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is available year-round.

What are the policies for guests staying with children?

Up to 3 children aged 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, and advance request or confirmation is required. Cribs are not mentioned in the provided information.

Crystal Inn Hotel & Suites - Midvalley

Average nightly price at Crystal Inn Hotel & Suites - Midvalley by month, last 12 months (USD)
Month	Average price
January	US$90
February	US$105
March	US$110
April	US$98
May	US$100
June	US$98
July	US$91
August	US$87
September	US$103
October	US$102
November	US$92
December	US$91

What guests think

At Crystal Inn Hotel & Suites - Midvalley, guests frequently praise friendly staff and spacious rooms, while noting dated areas, occasional housekeeping lapses, and maintenance or noise issues from highway proximity and thin ceilings.

The indoor pool and hot tub are popular, though occasional closures and strong chlorine are mentioned. Location is convenient to freeways, shopping, hospitals, and ski areas, but walkable dining is limited. Breakfast earns frequent praise for hot options, yet some guests find it basic or repetitive, and seating can be tight at busy times. Expect a budget-friendly stay with solid basics and a few quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are frequently praised, with occasional closures and strong chlorine. Parking is generally convenient, though construction or crowding sometimes limits spaces; the gym is small.

Related guest reviews

10

Kathleen

14 Nov 2025

·

Stayed 2 nights

Great friendly staff, clean room, and pool area.

10

Craig

13 Oct 2025

·

Stayed 1 night

A little strong on the chlorine but clean

8

janet

11 Jun 2025

·

Stayed 3 nights

I appreciate the breakfast provided. Most everything was just great. Unfortunately, the pool was unavailable all 3 days that we were there.

10

Treesa

3 Nov 2025

·

Stayed 2 nights

Breakfast menu has plenty of options and was delicious!! Hot tub was just wonderful!! Location was close to I-215 and I-15, Sam’s Club, Fashion Place Mall, Immigration Canyon, Hogle Zoo, and many other attractions.

6

amy

13 Dec 2025

·

Stayed 5 nights

Staff was nice, the room was “tired”, the whole place was in need of an update. Pool was not working. It was quiet. I was surprised about all the previous reviews saying the breakfast was so good. It was ok. For the money and location for us it was fine. Will we stay there again (we have family in SLC) ? No.

8

Victoria

21 Jul 2025

·

Stayed 2 nights

When we booked our room I thought the couch was a bed since the room was listed as a 5 person occupancy. The couch was just a couch. I called down for a rollaway bed and they brought it right up. When we went to the indoor pool, the room had a high level of chlorine in the air and it hurt my eyes to be there for a long period of time. Overall the facility was clean and safe for our family trip. The staff was very friendly and the breakfast buffet had many different food options. I would book again.

10

Philip

7 May 2025

·

Stayed 3 nights

Breakfast was a nice touch with eggs meat, potatoes, fruit, bread, way better than typical Continental. Pool and hot tub or clean, parking was easy, great place to stay with wanting to be close to the ski resorts and not overpay for a bigger chain hotel.

8

Jerry J

5 May 2025

·

Stayed 1 night

Very nice hotel. The breakfast was excellent. Only one elevator so there was a few wait times to use.

10

randy

15 Jul 2025

·

Stayed 3 nights

Over and over, hotels will list all the amenities and when you arrive, the pool have very cold water or the hot tub is in repair. Also, I often see mold at most hotels near the hot tub. This hotel had EVERYTHING working and EVERYTHING was clean with no mold and no issues. The breakfast was fantastic!!!

8

Noli

2 Jun 2025

·

Stayed 2 nights

Got an upgraded room with a jacuzzi. Daily hot breakfast with cut up fruits was really good. The indoor swimming pool & sauna is a plus for the price we paid for. Staff were super nice and very helpful. The building is a little bit run-down but it smells clean.

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Cleanliness

Many guests report clean rooms and well-kept areas, but there are recurring misses like hairs or stains, odors, and inconsistent room servicing.

Related guest reviews

10

daphne

18 Dec 2025

·

Stayed 1 night

THE ROOM WAS CLEAN AND THE STAFF WERE GREAT.

10

James

12 Sept 2025

·

Stayed 1 night

Very nice, clean room. Staff are very friendly and helpful. Great breakfast!

6

William

3 Oct 2025

·

Stayed 1 night

Room was okay a little dirty and stained carpet and walls dust and dirt in the bathroom but nice cool and noisy

4

Becky

21 Jul 2025

·

Stayed 1 night

The staff was very nice, but the bed, bathroom, bath and sinks were covered in hair. The sheets were stained and the room overall felt dirty and like it wasn’t cleaned. There was black hair all over the white sheets. The fridge also wasn’t cold. Overall the staff was nice, but I wouldn’t recommend staying here.

2

Jesse Castilho

29 Sept 2025

·

Stayed 3 nights

Extremely dirty

6

Heather

2 Jan 2026

·

Stayed 1 night

We have stayed before with no issues, this time I was very disappointed. The curtains were nasty, there was some blood on the side of the tv stamd and when we opened up the pull out couch bed there was a pair of dirty underwear from a previous occupant. They only said sorry and didnt offer solutions. The pool was good, the sheets were clean.

10

Kaitlyn

5 Oct 2025

·

Stayed 1 night

Wonderful, clean room. Great staff as well.

4

Jaccob

4 May 2025

·

Stayed 2 nights

Got there and the microwave was so dirty it still had food in it, was given gloves and two clorox wipes to clean it, walls were thin so could hear the lady next to us really enjoy herself with the company she had with her, dried blood on the bathroom door, and sticky dirty floors, staff was really nice but not a clean room by any means

4

Aimee

16 Dec 2024

·

Stayed 1 night

The hotel room smelled like urine, there was a gfi that kept tripping and making the light over the bathroom mirror flicker like astrobe light which would also not let the toilet and tub room light turn on at all.

6

Lisa

14 Jun 2025

·

Stayed 1 night

We enjoyed the area. Many restaurants near. The staff was very helpful, and the room was large with a chair and sofa. Mountain View. Negatives-no air in hall and the room was so hot we woke up several times. The sheets didn’t have that nice crisp look which bothered me. The tub looked grimy. We were able to sleep, but the bed was a little lumpy. I liked the place, but the sheets and the heat bothered us.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but decor can feel dated, noise from the highway or upstairs can intrude, and bedding comfort varies; in-room coffee makers are sometimes absent.

Related guest reviews

6

Shane

30 Sept 2025

·

Stayed 1 night

Check in went fine but the room was dated. The furniture was old and thread born. The carpet was old and felt awful under your feet. Bathroom was clean and in good repair. We went to breakfast but didnt eat much. The eggs were rubery, unseasoned and gross. The potatoes were mushy and also unseasoned. The sausage was ok and they did have fresh fruit that was good. Also they were out of cream for the coffee. I did let the lady working in the dining room know nicely that the creamer was out. She said she would refill it but never did. We usually stay at the Crystal inn in downtown Salt Lake City. We will definitely be going back to that location

8

Colleen

24 Apr 2025

·

Stayed 2 nights

I’m bummed. I’ve stayed here 2-4 times per year for several yrs for business Since Covid they only offer housekeeping for over 3 nights stays Now they have taken the coffee makers out of the rooms Time to find a new place to to stay? Price is the same but have gone way down in service-to bad

8

Bryan

21 Aug 2025

·

Stayed 2 nights

i like the size of the room and having a seating area the rooms definitely closer to 450 sq ft

8

Dennis

29 Jun 2025

·

Stayed 1 night

This was a great value for VIP Access members; nice welcome gift and large, upgraded room. Breakfast really should be improved for an additional star. One issue in room 402 was that the shower noise from the adjacent room 404 was unbearable (it actually drowned out the tv.

8

Patricia

10 Oct 2025

·

Stayed 1 night

Spacious room with fridge and microwave. Good breakfast.

6

Gretta

14 Oct 2025

·

Stayed 3 nights

Staff is friendly and helpful. room was clean except for the bedding which was covered in black hairs, which we do not have. The place is spacious and comfortable except for the beds which are rock hard, the pillows are large, lumpy and hard.

6

Shawn

23 Dec 2025

·

Stayed 2 nights

Our room was located on the same side of the building as the highway. Vehicles sounded like they were driving through our room. Didn’t get a good nights rest the two nights we were there.

8

Martina

2 Aug 2025

·

Stayed 1 night

Little loud beside the interstate, but the condition of the room, the big comfortable bed made it up.

6

Lisa

14 Jun 2025

·

Stayed 1 night

We enjoyed the area. Many restaurants near. The staff was very helpful, and the room was large with a chair and sofa. Mountain View. Negatives-no air in hall and the room was so hot we woke up several times. The sheets didn’t have that nice crisp look which bothered me. The tub looked grimy. We were able to sleep, but the bed was a little lumpy. I liked the place, but the sheets and the heat bothered us.

10

Jason

3 Aug 2025

·

Stayed 2 nights

Great location, close to restaurants, bars shopping & fast food. Short drive to downtown or park city. Rooms spacious and clean. Breakfast decent enough. Would be great to have an outdoor pool in summer but the indoor pool is ok. Nice quiet and safe area. Great hotel all round and good value

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and responsive, though occasional lapses include slow or unprofessional check-in and inconsistent recognition of VIP perks.

Related guest reviews

6

Lucia

22 Jan 2025

·

Stayed 1 night

I was disappointed when we didn’t receive our vip perk. Upon checkout the lady at the front desk didn’t acknowledge us

6

John

16 Jun 2025

·

Stayed 2 nights

Had some issues with the facility but the staff were wonderful! Receive a room and the air conditioner worked poorly. Called to front desk to ask for a fan and a staff member had one up to our room within five minutes. The next day the elevator broke. I’m in a wheelchair and was on floor two. Front desk staff quickly found a room on the first floor for me. And that room had air conditioning that worked! Staff was friendly, accommodating, and helpful!

10

Marie

11 Sept 2025

·

Stayed 1 night

Amazing staff checking us in. Bill was fantastic! Room was so clean and inviting.

10

Pat

16 Nov 2025

·

Stayed 2 nights

Staff was friendly! Had a small issue in the room with the tub stopper and it was fixed properly and quickly. Great service! Would stay again.

6

Michael

18 Jun 2025

·

Stayed 3 nights

I was questioned twice by an employee if I belonged there or had a room there! Clearly I was asked because of the way I looked, my hair and tattoos. Didn’t bother me until the second time when I was asked in front of about 15 other guests getting breakfast. Will never stay here again!

8

Katie

12 Aug 2025

·

Stayed 1 night

The hotel is clean and in a convent spot for the paces we planned on going. However, both times I have stayed at this Crystal Inn (Midvalley), I have never been recognized or given my Expedia VIP perks where the other one’s we have stayed at, have thanked me for being a VIP mender and offered me the perks without asking. All-in-all it is still a great place to stay.

10

michael

9 Nov 2025

·

Stayed 1 night

Great staff - Clean Room

10

Donna

14 May 2025

·

Stayed 1 night

They were very welcoming. They even had welcome treats, which were nicely packaged, for us upon arrival!

10

Lurah

30 Oct 2025

·

Stayed 1 night

Another perfect visit with staff and accommodations.

6

Lucia

4 Oct 2025

·

Stayed 1 night

There were 3 clerks at the front desk all on their phones ignoring me. I didn’t get my vip treat

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AI-generated summary based on recent guest reviews

Location

Convenient access to I-215/I-15, shopping, hospitals, and ski areas; generally quiet inside. A few guests note limited walkable dining nearby and some highway noise.

Related guest reviews

10

Gregory

7 May 2025

·

Stayed 1 night

Good hotel stay. Short drive to a mall and dining options. Quiet and clean.

8

Yvonne

8 Mar 2025

·

Stayed 1 night

Nice place to stay, clean room, comfortable bed. Breakfast looked great, but I missed it since they stopped serving at 9. Not in walking distance to any restuarant.

8

ML

18 Mar 2025

·

Stayed 5 nights

There are no close, walkable restaurants. I didn't have a car so this was very unfortunate for me. The close access to the bus for skiing was great. The hot tub was also very nice.

10

Bob

10 Oct 2025

·

Stayed 1 night

Great place to stay close to everything

10

Alma C

11 Aug 2025

·

Stayed 2 nights

I wasn’t sure what to expect but it turned out to be a great stay! The location was close to the freeway, shopping center and lots of restaurant options. The parking was on the premises and very convenient. The hotel itself was great for the price, overall a great choice.

10

Gail A

21 Sept 2025

·

Stayed 1 night

It's our go to always when in SLC it's close to hubbys doctors and the hospital.

10

Treesa

3 Nov 2025

·

Stayed 2 nights

Breakfast menu has plenty of options and was delicious!! Hot tub was just wonderful!! Location was close to I-215 and I-15, Sam’s Club, Fashion Place Mall, Immigration Canyon, Hogle Zoo, and many other attractions.

8

Juan David

6 Oct 2025

·

Stayed 3 nights

Big room, very good location.

10

Philip

7 May 2025

·

Stayed 3 nights

Breakfast was a nice touch with eggs meat, potatoes, fruit, bread, way better than typical Continental. Pool and hot tub or clean, parking was easy, great place to stay with wanting to be close to the ski resorts and not overpay for a bigger chain hotel.

10

Jason

3 Aug 2025

·

Stayed 2 nights

Great location, close to restaurants, bars shopping & fast food. Short drive to downtown or park city. Rooms spacious and clean. Breakfast decent enough. Would be great to have an outdoor pool in summer but the indoor pool is ok. Nice quiet and safe area. Great hotel all round and good value

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast is frequently praised for quality and options, though several guests find it basic or repetitive and seating can get crowded.

Related guest reviews

6

Shane

30 Sept 2025

·

Stayed 1 night

Check in went fine but the room was dated. The furniture was old and thread born. The carpet was old and felt awful under your feet. Bathroom was clean and in good repair. We went to breakfast but didnt eat much. The eggs were rubery, unseasoned and gross. The potatoes were mushy and also unseasoned. The sausage was ok and they did have fresh fruit that was good. Also they were out of cream for the coffee. I did let the lady working in the dining room know nicely that the creamer was out. She said she would refill it but never did. We usually stay at the Crystal inn in downtown Salt Lake City. We will definitely be going back to that location

10

Brad

27 Aug 2025

·

Stayed 2 nights

Hot, free breakfast was pretty good. Hotel was older, but very quiet. Slept pretty well. Good deal on Expedia!

8

Richard L

22 Sept 2025

·

Stayed 1 night

Two issues this time - otherwise the overall and multiple stays here have been great. 1st issue was at checkin. The host/clerk asked questions but didn’t seem interested enough in correctness. When I corrected the VERY OBVIOUS mistake the clerk seemed very disinterested as if the information was unimportant/irrelevant. 2nd, the available breakfast spaces for sitting was severely inadequate for the large amount of people onsite.

8

Justin

2 Oct 2025

·

Stayed 2 nights

Breakfast wasnt the best. Decent selection of overcooked eggs and instant oatmeal. Place was clean. Staff capable. it was a low priced place so met expectations.

10

Andrea

22 Sept 2025

·

Stayed 2 nights

We would definitely stay here again! Our whole stay was excellent. The staff is super friendly & helpful. My husband accidentally left ĥis phone in the workout room & they made sure he got it back. The hot breakfast was very good with lots of variety & very clean & the staff was super accommodating if anyone had a special request.

8

Gary

31 Jul 2025

·

Stayed 1 night

Best breakfast on our trip.

10

allyn

12 Nov 2025

·

Stayed 2 nights

room was clean, bed comfortable, breakfast was good. Would have liked to had waffles.

8

Brandon

28 Sept 2025

·

Stayed 2 nights

The breakfast could have more variety.

10

randy

15 Jul 2025

·

Stayed 3 nights

Over and over, hotels will list all the amenities and when you arrive, the pool have very cold water or the hot tub is in repair. Also, I often see mold at most hotels near the hot tub. This hotel had EVERYTHING working and EVERYTHING was clean with no mold and no issues. The breakfast was fantastic!!!

8

Philip

14 Jun 2025

·

Stayed 2 nights

Cleaness was good. Maid didnt clean the second day. Breakfast was good but so many people had to wait for a seat.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $89	3 $89	4 $90	5 $89	6 $89	7 $89
8 $90	9 $107	10 $94	11 $90	12 $89	13 $90	14 $90
15 $90	16 $89	17 $78	18 $90	19 $89	20 $89	21 $89
22 $90	23 $89	24 $90	25 $90	26 $90	27 $90	28 $90
29 $89	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $89	3 $89	4 $89	5 $89
6 $88	7 $87	8 $89	9 $87	10 $88	11 $87	12 $88
13 $87	14 $89	15 $89	16 $88	17 $89	18 $87	19 $86
20 $87	21 $89	22 $88	23 $89	24 $88	25 $86	26 $89
27 $88	28 $88	29 $88	30 $89	31 $89

Crystal Inn Hotel & Suites - Midvalley

Prices for Crystal Inn Hotel & Suites - Midvalley

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Executive Suite, 1 King Bed with Sofa Bed, Jetted Tub

Guest reviews of Crystal Inn Hotel & Suites - Midvalley

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crystal Inn Hotel & Suites - Midvalley

Prices for upcoming dates