Comfort Inn & Suites Farmington - Victor

Very clean, very welcoming staff. Fresh coffee, tea, hot chocolate and ice water in lobby. Warm chocolate chip cookies too! The beds were amazing, like sleeping on a cloud. The breakfast foods were good. The pool and hot tub was amazing. I definitely recommend this hotel and will definitely be returning back for another weekend get away.

You get what you pay!!! Staff were polite. Whole places reeks of old cigarettes/dampness and a heavy overpowering chemical smell trying to mask it. Easy check in. Place is a bit run down. Room was clean. Beds are on the firmer side but wasn’t an issue. Pool was not clean both days. Whoever runs the pool is not up-keeping. Chemicals are off balance and hot tub has tons of dried up black dirt and debris and dirty film. Complained first night and they said hot tub would be drained and throughly clean but it was not. Young woman at front desk did apologize after she went to look. Only worried for all the kids playing in that filth and bacteria. Definitely would not come back but if you’re passing through and just need a place to lay your head it’s fine.

Had to have numerous key cards made for room entry as would not work. Desk receptionist unable to make key card work for pool and room. Missed time with family due to this issue. Staff brought children to work with them. Receptionist would carry infant while caring for customers. Pool needed a deep clean. Hair was floating on top of water.

Great pool area great breakfast awesome stay

Leah checked us in and was amazing!! She was so friendly and helpful!! The hotel itself could use a little updating but it was clean and we slept good. Hot tub and pool were clean. Would definitely stay again.

Staff were very nice. Hotel and pool area were very clean.

Everything was great unfortunately the pool and hot tub were closed due too ceiling falling but overall Everything else was great

Friendly staff, easy check in. Great accommodations. Breakfast was excellent and the pool and hot tub were very clean.

I really appreciated that kids had to be out of the pool at 9 and the adults had access to the pool. & Hot tub until 11. The employees at the front desk were wonderful. The people who out it the food, 2 out of 3 that I had contact with, acted like we were annoying them, especially during peek time with lots of kids. I visited without children, and chose this hotel for the nice rooms, hot tub access without children and breakfast. It wasn't convenient.

Pool area down for maintenance. Receptionist stated upon arrival that it was made clear here on Expedia that the area was closed. I still see it offered. Would definitely have booked elsewhere had we been aware.

So many things wrong with this room. Smoke alarm was hanging by just its wires. Everything in the bathroom was dirty. Black smudges on everything. Ceiling paint chipping with mold as well. Air conditioner was unclean with a gross, unpleasant smell when on. Would never stay here again.

Hotel was very quiet and clean. Would stay here again.

Just dirty. Room not dusted, complimentary breakfast nice but overall needs proper cleaning

This was a disappointing stay at a comfort inn that had high ratings. The property wasn’t very clean. A guest spilled sticky breakfast items in the elevator on Saturday and this stickiness was there the entire weekend. The room seemed older and worn down. The breakfast was the worst that I’ve ever had in my experience of traveling. The person in charge of refilling and cleaning in the breakfast area was not staying on top of things. Pretty much as soon as food was put out, it was gone and not replaced for a while. I would not recommend staying at this Comfort Inn but that is not a reflection of the other Comfort Inns in which I’ve stayed.

My stay was great. Friendly staff, room was clean

Please read, I am sure I will get a generic response of thanks for the feedback and we'll pass it on so to improve. If that were true based on previous ratings I would not be sharing part of this review. I am beyond disappointed with the room. The expectation is to be able to come into a clean room. Our room had a old damp musky smell almost mildewish smell. It was overwhelming and we had to get air freshener to make it bearable. The bathroom door had big holes that were poorly patched up. Over by the phone desk was a red stain on the carpet that yes resembles a blood stain, Yikes! On one side of one of the beds around the base were what most likely semen stains. Beyond gross. Around the tub has black mold patches. The clock radio seems to have never been cleaned due to the dust build-up. It also for an old ipod so for sure from the 90s or early 2000s. I would not stay there ever again just because of how bad the room was. My positive is why I am giving a 3 star. The staff was AMAZING. everyone said hello in some way. Checking in we had Arthur at the front desk. It was a late check-in. He was amazing. Arthur made the 1st part of our stay so easy and pleasant. He is for sure one of the best parts of Comfort Inn. The food was good. The eggs always fresh. It was the exact same thing of eggs, sausage links and potatoes each morning. Would have been nice for a change but it was always hot and fresh. The kitchen staff made the beginning of day great each day.

Nice clean hotel. Comfortable beds and staff is very nice!

Very clean and quiet no issues at all

Very convenient. Nice staff. Quick service. Clean room.

I was given the handicap room, which I didn't mind. But in the shower the stool is flipped up and has disgusting dirt and mold and what looks like tissue stuck to it. Very unsanitary.

The Comfort Inn & Suites in Farmington – Victor is an okay choice for a budget-friendly stay, but it has some noticeable flaws. The rooms were clean and the beds comfortable, but the overall experience was just average. One of the biggest issues was the **slow and unreliable internet**—it frequently dropped or barely worked, which was frustrating. The TV had options like Netflix and Hulu, but since it **wasn’t connected to the internet**, those features were useless. The **free breakfast was mediocre**, with limited choices and nothing particularly fresh or tasty. On the positive side, the staff was friendly, and the location was convenient for travelers passing through. If you just need a basic place to sleep, it’s fine, but don’t expect great amenities or tech-friendly features. A few upgrades (especially the Wi-Fi and breakfast) would make a big difference.

Too bad you blew it with the Wi-Fi system. Every time you shut your iPad off and start it up a few minutes later you had to re-enter the pass code. Not that bad EXCEPT the pass code was a nine digit number that had no relationship to anything. It’s a job stopper for me

Great but cleaning could be a bit better. Red stains on the carpet. And the breakfast area is cramped and poorly thought out when its busy. And staff cannot keep up with the demand. My biggest complaint is that it is not sound proof and we heard lots of little feet running around and up early.

The hotel was outdated in the rooms and hallways. Our kind size bed felt broken with a massive dip in the middle and you couldn’t lift a foot without it being extremely loud. The carpet was outdated with stains on our room floor. The elevators and vestibules all had an old smoke smell to them. For the price, I would have expected better. In the future I will book another hotel sooner, with a cheaper price.

Room was clean and comfortable. Good value.

The room was adequate. The beds were a bit too stiff for me, but that’s wholly subjective. Staff were friendly however occasionally hard to find. The bathroom was clean however noted the shower curtain rail broken. The complementary breakfast was great. For the price, was a decent stay.

Our stay was very short- checked in Friday at 9pm and checked out 7 am Saturday. Accommodations were comfortable except the refrigerator was making a weird noise and the only way to make it stop was to unplug it. The AC also made a weird noise which was less noticeable than the fridge. Breakfast was standard continental breakfast. Overall was with the money for what we needed.

The beds are very uncomfortable; they are hard. Everything else was great including staff

Great place, very spacious

Stayed here for two nights. The lady at the front desk both evenings was so kind, friendly, and helpful. I enjoyed visiting with her. She baked more cookies for my kids. We had a suite with two rooms which was so nice for our family. We could have our own room and even got a king bed!

The front desk staff was phenomenal. I had come to town for a memorial service, and while there my brother was one that lost power. The hotel was amazing letting me have extra towels so they could shower and wash baby bottles. Everyone at the desk was super helpful and always asked if there was anything else they could do. We were so thankful for the abundance of towels so they could shower. The property is super clean and even with all the line guys there it was quiet. Definitely my new go-to when I travel back there!!

Great friendly staff and clean location

The hotel itself is very nice. The problem is with their management. I booked a stay through Hotels.com for one night. I added a second night to my reservation at a later date. The hotel did not extend my initial reservation but added a second reservation for the two night stay. They charged my credit card twice. I have been trying for a week to get the erroneous charge taken off my credit card with no results. I have called the hotel 3 times and continue to be told that the General Manager has the information but is very busy. Be sure to ask for a receipt upon checkout of this hotel so that you can catch any false charges to your credit card immediately!

Staff was helpful and friendly. Hotel is obviously dated and is a bit run down in certain areas. But the room was clean and comfortable. Breakfast was decent. Couldn't have expected more for the price point.

My stay was great. Friendly staff, room was clean

Leah checked us in and was amazing!! She was so friendly and helpful!! The hotel itself could use a little updating but it was clean and we slept good. Hot tub and pool were clean. Would definitely stay again.

I really enjoy this property! Staff is AMAZING, and the location is clean, quiet, and convenient. I found them by accident a few months as I drove through the area and needed a last minute place to stay and now I make sure to reserve a room when I know I’ll be driving through because I find it so pleasant here

The staff was super. The desk clerk was upbeat and helped us find a restaurant (that was also excellent). We enjoyed the hot tub (especially the late hours). The breakfast room had an EXCELLENT selection. The attendant was VERY attentive and kept everything well stocked. Usually when we stay at a hotel, the limited selection gets even worse when things run out early. We enjoyed this hotel so much that we're planning on staying here on our return trip! Very nice.

Stayed here for two nights. The lady at the front desk both evenings was so kind, friendly, and helpful. I enjoyed visiting with her. She baked more cookies for my kids. We had a suite with two rooms which was so nice for our family. We could have our own room and even got a king bed!

I was woken up at 5 am to people slamming their doors nonstop until 6:30 every couple of minutes. I went pee and the toilet clogged and my room phone didn’t work so I called the hotel off my cell phone and the guy at the front desk said” I don’t know how going pee clogged your toilet” me neither sir but it did! Check in lady was not friendly at all.

Right across from the casino and shopping

Great place to stay, close vicinity to many areas including Other Half Brewing and Sea Breeze, etc.

Close to many food choices.

Great place to stay and located in a nice area.

Good location

convenient for our travels

I really enjoy this property! Staff is AMAZING, and the location is clean, quiet, and convenient. I found them by accident a few months as I drove through the area and needed a last minute place to stay and now I make sure to reserve a room when I know I’ll be driving through because I find it so pleasant here

The Inn was in a convenient location to shopping and food establishments. It was also very clean and comfortable to an extent. Breakfast was simple but that's okay. Overall enjoyed my stay at the Inn.

The location was very close to the office I was visiting. Room was spacious and bed was comfortable.

Have stayed in this hotel a number of times. This was a quick overnight on our way home while traveling. Always clean, staff is friendly, and everything was wonderful. The handicapped accessible room was perfect, on the first floor with even a peephole at wheelchair level and a light that flashed if you couldn't hear knocking. Convenient to Casino, Finger Lakes area and Thruway.

Great but cleaning could be a bit better. Red stains on the carpet. And the breakfast area is cramped and poorly thought out when its busy. And staff cannot keep up with the demand. My biggest complaint is that it is not sound proof and we heard lots of little feet running around and up early.

Our suite was very spacious and very clean. Breakfast was very good (it included eggs, breakfast sausage, home fries, cereals, yogurts and waffles ..plenty of hot coffee) Very nice

Well they put all breakfast away an hour earlier. I was there at 9a.m. and breakfast should have been out till 10a.m. on a Sunday morning. The old worker women was rude as well!!

This was a disappointing stay at a comfort inn that had high ratings. The property wasn’t very clean. A guest spilled sticky breakfast items in the elevator on Saturday and this stickiness was there the entire weekend. The room seemed older and worn down. The breakfast was the worst that I’ve ever had in my experience of traveling. The person in charge of refilling and cleaning in the breakfast area was not staying on top of things. Pretty much as soon as food was put out, it was gone and not replaced for a while. I would not recommend staying at this Comfort Inn but that is not a reflection of the other Comfort Inns in which I’ve stayed.

Breakfast was poor. Coffee was out. Breakfast room is too small...

The bed was a little too firm for my liking, but overall good stay. Lots of selection at breakfast.

The rooms were ok enough for what you'd expect, but the property was poorly staffed. Breakfast was abysmal... meaning the only thing available for both mornings we stayed was a little bit of corn flakes. When I asked the attendant if they were going to add anything else she was clearly overwhelmed... including watching what I assume was her 3 yr old daughter.

The staff was super. The desk clerk was upbeat and helped us find a restaurant (that was also excellent). We enjoyed the hot tub (especially the late hours). The breakfast room had an EXCELLENT selection. The attendant was VERY attentive and kept everything well stocked. Usually when we stay at a hotel, the limited selection gets even worse when things run out early. We enjoyed this hotel so much that we're planning on staying here on our return trip! Very nice.

Very nice hotel. Clean, friendly staff and great breakfast. Would definitely stay here again!

The hotel was clean and well managed. The staff members were courteous and professional to me during my stay. I especially appreciated the hot breakfast. There was a nice variety of foods to choose from. Thank you!