Super 8 by Wyndham Covington

It was good stay, clean room, new tv

The property interior looks like it has been renovated recently. It was in excellent condition.

Going through major reconstructiom

Everything were average. Reasonable price vs property condition and services. I enjoyed 24 hours coffee service. It was only one each coin operated laundry and dryer but no waiting for four times use whoile three weeks stay.

My reservation was cancelled because they had no electricity.

Recently redone office and rooms. Fine place to stay if you want something clean, comfortable with no frills. Restaurants near

rented room for4 and pet online. W only 2 set of towels ASK FOR 2 XTRA more , clerk gave me nonse complains about my dog and mumbled his answers to tell me he was going to give me one set and wait for motels staff for the xtra one

Upon check-in, the employee asked if I needed the ADA room, which I I had booked. I let her know that I booked it because we needed a ground level room because I could not do stairs. She assured me our regular room would be on the first floor. As I was signing the papers, I noticed that our 2 pets were not on the reservation, even though I had originally added them. She then let me know that it would be an additional $40 and they only allow pets on the second floor. This is not ADA accessible if people have to take the stairs, and no elevator available. We finally got to our room and the stairs were extremely steep, making it difficult to use. Once we were settled, 2 hours after check-in, our room phone kept ringing. The phone did not operate, except for the ringing. We used our cellphone to call the front desk. The employee then told us that she watched us on the cameras and noticed we had a cat, and they do not allow cats. Nowhere on their website does it say that. She told us she would call and ask her manager and let us know. She never called back, so it just felt like further harassment. As for our room, it was nasty. The bathroom had not been cleaned, and the tub was filthy. Shampoo running down the walls and hair and dirt on the floor. Our towels had the same hair stuck to them. Our blanket had cigarette burns in it. The room also smells very musty. I would not recommend this place, especially to other traveling families with pets.

Very clean lobby and room. Love the fact that it is pet friendly.

The desk clerk, room and condition of the hotel room were very nice. I only wish they had more tv station and carried premiums stations...other than that very good place to stay..

Room was dirty and smelled horrible. Very uncomfortable. We ended up sleeping in our car bc it was to late to go elsewhere

Our room was very clean and looks like it was recently updated. For the price the room was fantastic. The staff was super helpful and friendly from the time I checked in to check out. Would stop here again

Originally put in room 121. Door lock did not lock in the first 5 attempts. Black bedding had white stains, likely semen. Got moved to room 122. Safety latch on door had been snapped off, and the bedding wrinkled. Shower leaky. On second day, because bedding had fallen on floor, left note and tip requesting fresh bedding. Upon return to room at night, bedding was still on floor. Just too much, so checked out a day and a half early. Night time staff was rude. Requested refund just for final unused day of prepaid trip, but was denied. I believe positive online reviews to be likely fake.

Room were not the cleanest and we had blood on our pillows. Our other family members had hair in the tub

Gross!! First night we did not have a shower curtain in our room. Then housekeeping came while we were out and gave us one. It was stained! Plus there were what we thought were boogers on the walls of the bathroom. The floor/carpet totally nasty. Needs a deep clean.

Clean but shower curtain wasn't clean and the ceiling got crack im it. And I seen a roach crawling on wall I couldn't even kill it it was so fast..

The room looked like it was clean upon arrival. During our first night the people under us was making a lot of noise. Our second night there was roaches crawling in the beds

Room was clean and the environment was quiet

Upon check-in, the employee asked if I needed the ADA room, which I I had booked. I let her know that I booked it because we needed a ground level room because I could not do stairs. She assured me our regular room would be on the first floor. As I was signing the papers, I noticed that our 2 pets were not on the reservation, even though I had originally added them. She then let me know that it would be an additional $40 and they only allow pets on the second floor. This is not ADA accessible if people have to take the stairs, and no elevator available. We finally got to our room and the stairs were extremely steep, making it difficult to use. Once we were settled, 2 hours after check-in, our room phone kept ringing. The phone did not operate, except for the ringing. We used our cellphone to call the front desk. The employee then told us that she watched us on the cameras and noticed we had a cat, and they do not allow cats. Nowhere on their website does it say that. She told us she would call and ask her manager and let us know. She never called back, so it just felt like further harassment. As for our room, it was nasty. The bathroom had not been cleaned, and the tub was filthy. Shampoo running down the walls and hair and dirt on the floor. Our towels had the same hair stuck to them. Our blanket had cigarette burns in it. The room also smells very musty. I would not recommend this place, especially to other traveling families with pets.

I was forced to checkout early due to finding bed bugs. After bringing this to the attendants attention, and politely asking for a refund for at least 1 night (keep in mind I stayed 2 nights), due to the bugs and even showed pictures!!! She refused to give me a refund and didn’t offer any other solution to resolve the issue

Shower would no work. Toilet paper holder not attached to the wall.

Room was clean and the beds comfortable. The breakfast left a lot to be desired. It was Frosted Flakes, Raisin Bran, tiny cheap muffins, yogurt and juice. The coffee wasn’t good either. But there is a Waffle House literally sitting on the edge of the property. We were in the front so the Monday morning traffic was really loud and the heater and air conditioning unit is so old you can’t read the settings on it anymore. Keeping the room temp regulated and comfortable was difficult. We did enjoy the stay and slept well though. For the price, it was worth it and would stay again if we are in the area.

Our room was very clean and looks like it was recently updated. For the price the room was fantastic. The staff was super helpful and friendly from the time I checked in to check out. Would stop here again

It was good stay, clean room, new tv

Hotel location is near highway exit, so easy to travel. There are many of dining choice near the hotel. Room is reasonable size but breakfast is only limited item and no hot item even boiled egg. It's minor things, inside refrigerator frozen and big ice was there, then I needed to detached and melt to make my item space. And near the room entrance door light was flicker all of three weeks night time while I was staying. My room seal light was dead but it was changed right away after I told front stuff. Officially serving breakfast time from 6am but ready to eat from 5:45 which was good! I don't know why but only two times prepared soap bar in 3 weeks stay though I can get it when I ask front stuff. I'm ok to stay this hotel but my boss doesn't want. So I have many chance to stay this city since that time but no chance to stay this hotel.

The Shower Was TERRIBLE NOT MUCH WATER CAME OUT OF SHOWER HEAD IN ALL THREE ROOMS I RESERVED

Everything was nice besides the AC. It was very loud

Bed was super uncomfortable. Didn't sleep all night

The only thing we noticed was that it was quite noisy, because we were on the side where the traffic was. Other then that we were quite pleased with the room! Thank you.

Television not working and heating to much noise we can’t sleep

The lady that checked us in last night was friendly and extremely nice. The hotel was clean. It’s a pretty nice place not what i expected at all giving the name. We definitely will be back.

Originally put in room 121. Door lock did not lock in the first 5 attempts. Black bedding had white stains, likely semen. Got moved to room 122. Safety latch on door had been snapped off, and the bedding wrinkled. Shower leaky. On second day, because bedding had fallen on floor, left note and tip requesting fresh bedding. Upon return to room at night, bedding was still on floor. Just too much, so checked out a day and a half early. Night time staff was rude. Requested refund just for final unused day of prepaid trip, but was denied. I believe positive online reviews to be likely fake.

The room smelled kinda bad. There was a random dirty towel in the floor. The guy that checked me in was talking on his personal cell and being extremely rude. I wouldn’t stay again.

Customer service was outstanding and she was very friendly

Great service and easy check in. The room was very clean, great distance from small shops in Covington!

The people were friendly and helpful.

I was in the area working nights. Called at 5:30pm to tell them “I would not be there until possibly 6am”. When I arrived they had me as a NO SHOW. Lady said she called me 5 times but my phone had ZERO missed calls from them. I told them I was working through the night and needed LATE cue out by they wouldn’t go past 11am! Then while sleeping after purchasing a 2nd night, they’re banging on the door at 11am WAKING ME UP saying “It’s checkout time”. They never bothered to see I had a second night reserved. NOT the place to go for business. “Breakfast” was pathetic and shouldn’t even be listed!

They’re very rude and standoffish… I don’t know if it’s race based nevertheless it’s a family based business and they’re very rude, disrespectful and direct without cause except their feelings. I injured myself and the communication, compassion, respect and or empathy was not there to the point I felt it may be race based. I files a lawsuit and have videos as proof of their treatment. These people to me… personally are some very horrible people that doesn’t care about customer service nor American Policy

It was a good trip. Just wish they had nore food options for breakfest. We had to go out to eat so no saving money with eating breakfest really wasbt much just a luke honey bun and coffee type to eat and kids dont like all that stuff. The room was clean and it was a comfortable place to stay. The staff was so nice to us. The first room i was assigned the air unit didnt work and she got me a new room with out any issues at all that was service.

Terrible service. We already paid Expedia for the night and the property location asked for our debit card info for 'incidentals' before allowing me to check in. When I went to check out the property manager would not provide a $0 balance verification on the incidental costs. If they are going to take my card info for this anticipated expense they should provide evidence that there were no charges against the card at checkout.

They put our room in the front by the highway, the walls are paper thin, so you heard semi is going by all night. I checked in at 9 PM and I had to leave at 5 AM because I couldn't sleep. I was offered no type of refund or partial compensation or even a room change.

Traffic noise

Hotel location is near highway exit, so easy to travel. There are many of dining choice near the hotel. Room is reasonable size but breakfast is only limited item and no hot item even boiled egg. It's minor things, inside refrigerator frozen and big ice was there, then I needed to detached and melt to make my item space. And near the room entrance door light was flicker all of three weeks night time while I was staying. My room seal light was dead but it was changed right away after I told front stuff. Officially serving breakfast time from 6am but ready to eat from 5:45 which was good! I don't know why but only two times prepared soap bar in 3 weeks stay though I can get it when I ask front stuff. I'm ok to stay this hotel but my boss doesn't want. So I have many chance to stay this city since that time but no chance to stay this hotel.

Likes; location was convenient to local Hollywood of the South attractions, good WiFi speed, hot breakfast was a plus and good, room was clean, quiet at night. Dislikes; no complaints. Recommended to stay there.

Great for a night stay. Short distance to food and fuel.

Very close to the square and easy to get there.

Does not feel the safest.

It was nice property but safety is big concern. The room is directly accessible and the area is not quite safe.

Convenient location, right off of the highway. Close to restaurants and shopping.

Road noise

The place was warm, dry, close to the event we were attending and perfect for our needs. Affordable, good breakfast, enjoyed our stay very much. Not fancy, but clean, warm, and dry.

Room was clean and the beds comfortable. The breakfast left a lot to be desired. It was Frosted Flakes, Raisin Bran, tiny cheap muffins, yogurt and juice. The coffee wasn’t good either. But there is a Waffle House literally sitting on the edge of the property. We were in the front so the Monday morning traffic was really loud and the heater and air conditioning unit is so old you can’t read the settings on it anymore. Keeping the room temp regulated and comfortable was difficult. We did enjoy the stay and slept well though. For the price, it was worth it and would stay again if we are in the area.

Hotel location is near highway exit, so easy to travel. There are many of dining choice near the hotel. Room is reasonable size but breakfast is only limited item and no hot item even boiled egg. It's minor things, inside refrigerator frozen and big ice was there, then I needed to detached and melt to make my item space. And near the room entrance door light was flicker all of three weeks night time while I was staying. My room seal light was dead but it was changed right away after I told front stuff. Officially serving breakfast time from 6am but ready to eat from 5:45 which was good! I don't know why but only two times prepared soap bar in 3 weeks stay though I can get it when I ask front stuff. I'm ok to stay this hotel but my boss doesn't want. So I have many chance to stay this city since that time but no chance to stay this hotel.

Breakfast was basically none existent The bed was comfortable and that’s what I needed the most This location is maybe worth a $75 night

The beds were super comfy and the room was pretty clean. Don't expect a continental breakfast even though its listed as having one. They had cereal but no milk and only 2 super small muffins out. That was it.

It states they offer breakfast but I would not consider that to be a true statement. I would not consider what they offer as breakfast. Also my family stayed in one of the rooms close to the highway and the noise was terrible! It was ok for a 2 night trip but my family didn’t sleep either of the nights. The road noise was absolutely horrible!

The hotel was noisy , they did not make the beds when they came to clean . The breakfast was very limited not even some bagels or toast.

I like the room a lot! Clean and comfortable, conditioning shampoo and body wash dispensers in shower! Only negative was Breakfast included there was just coffee and yogurt…

We paid $143.00 a night for this room and they had thee worst breakfast I’ve ever seen. Thankfully there was a Waffle House right beside it. Difficult part check in lady could care less.

Ot said pet friendly and they charged $20.00 extra per day. For the dog. The breakfast is a joke. Cereal, juice and coffee. The bathroom in the room was very dirty.