Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered?

A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 15.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Knoxville, within a 10-minute drive of the University of Tennessee and Knoxville Convention Center. It is approximately 5.4 miles from Neyland Stadium and 6 miles from Thompson–Boling Arena.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10.00 per day, and the property has connecting/adjoining rooms, which are subject to availability.

MainStay Suites Knoxville North I-75

Average nightly price at MainStay Suites Knoxville North I-75 by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$79
March	US$84
April	US$82
May	US$97
June	US$82
July	US$85
August	US$85
September	US$105
October	US$94
November	US$98
December	US$79

What guests think

Across reviews of MainStay Suites Knoxville North I-75, guests frequently praise friendly staff, spacious suite-style rooms with kitchenettes, and a convenient location near the interstate and restaurants, while noting dated spaces, inconsistent cleanliness, and maintenance issues that sometimes affect comfort.

Breakfast feedback is mixed, ranging from adequate to poor with limited options or items running out. Several guests mention smoke or marijuana odors in common areas, a worn elevator, and a small, poorly maintained gym. Some travelers feel uneasy about loitering around the parking lot, though others found stays quiet and restful. Expect a budget-friendly extended-stay setup with roomy suites but varying upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym is frequently reported as closed or with broken, worn equipment. Parking is generally available, but some guests note elevator odor/condition and loitering around the lot.

Related guest reviews

8

Elizabeth

3 Jan 2026

·

Stayed 1 night

Staff were great and friendly. Room was nice, spacious and well stocked. The area has several gas stations, Hooters, Starbucks, cracker barrel and many other places within 5 min walk. But whoever designed your hotel does not care about those with disabilities. your handicapped rooms are almost the farthest rooms from the front door and elevator (I counter 130 steps to front desk. I was told all handicapped accessible rooms were the same distance just on different floors) and the shower was not even accessible. It just had a regular tub that had a grab bar. Very sad. The neighborhood was also a bit sketchy with several homeless people in the parking lot, and 1 who followed me in the hotel. Very urban vibe and bus stop right there.

10

Evangeline

18 Jan 2024

·

Stayed 2 nights

Over all the staff was excellent and the room were also very comfortable and nice. The elevators could use a little cleaning up daily. we arrived a little late in the evening and when we got on the elevator, it was obvious it hadn't been swept or mopped in days.

8

Olivia

30 Jun 2025

·

Stayed 1 night

We checked in with the manager on Duty, Kim. She did not greet us, nor did she smile. You could tell we interrupted whatever she was doing, and it was an inconvenience to her. The room itself was clean. The bathroom was clean, but needed grout redone as you could possibly see mold in the old sealer. Husband was excited over having a gym available. Unfortunately, the gym was closed due to multiple pieces of broken equipment. We discovered the location was not necessarily a good part of town. There were a couple of unsavory encounters.

8

Stephen

3 Apr 2025

·

Stayed 1 night

Clean room. Overly crowded parking lot. Front desk clerk was... indifferent. Never had a clerk so unenthusiastic about checking in a guest.

4

Amanda

14 Apr 2024

·

Stayed 2 nights

place needs more time put in to repair things not working. Fan in room rattled and most of the gym equipment wasnt working.

6

Brenda

4 Mar 2024

·

Stayed 1 night

People not from the hotel sitting in their cars/trucks in the parking lot around the building. Other shady looking characters walking around the parking lot and front of the hotel. Felt unsafe. Older hotel and it took more than 10 minutes to get hot water. The front desk said just leave the water run on all the taps. Water was still not hot.

4

GREG

28 Jan 2025

·

Stayed 4 nights

Check in was normal and fine. The room itself wasn’t the worst I’ve stayed in. However, if you are the type of person who is concerned about the area around you, I don’t recommend this hotel. The amount of straight up marijuana I smelled was unreal. Most of the other guests I saw looked like either hookers or they just got out of prison. Just a lot of shady characters. I was told this area of town is known for a high drug rate. The elevator wreaked and looked like it hadn’t been cleaned in a month. I went to the so called gym to work out and I just couldn’t do it. It smelled musty in the room. Probably because they had stored several washing machines in there. The equipment had torn seats and just didn’t look safe. This is an $60 hotel not an $100 hotel. Overall I was not impressed and will never return. I recommend you choose a different hotel in a different area.

8

Victoria

28 Jul 2024

·

Stayed 2 nights

The gym equipment wasn’t in the best condition with limited machine options, but our room was cleanly and nice. Staff were very friendly as well. More breakfast item options would have been nice, but it was sufficient.

10

Rebecca

27 May 2023

·

Stayed 1 night

We liked they locked the main doors at 11pm. Made you feel safer.

6

Edyta

22 Sept 2025

·

Stayed 2 nights

location, staff, parking

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Cleanliness

Cleanliness is inconsistent: multiple reports of pests (roaches, ticks, ants), odors, and dirty bathrooms or linens, alongside some clean-room experiences. Public areas like elevators and the breakfast floor are sometimes described as dirty.

Related guest reviews

8

Patrick

28 May 2025

·

Stayed 3 nights

It's a very nice apartment like hotel room. We didn't see any bugs and it had no bad smell in the room. The sheets did have a few marks on them that could have been stains and the room could use a good dusting but overall we was comfortable and satisfied.

2

mellisa

17 Aug 2024

·

Stayed 1 night

I couldn’t stay. The room had several visible roaches crawling about as soon as I entered. I could only imagine how many more there were that I didn’t stick around to view.

2

misty

20 May 2025

·

Stayed 1 night

There was a tick infestation in the room we picked over 15 ticks off ofb ourselves when we talk to the manager The only thing they did was offer us another room a downgraded room cheaper than the one we originally paid for they did not try to do anything to compensate us or make up for the problems that we had there was drug deals going on outside off of the balcony in the parking lot All the lighting in the parking lot was not working there was a homeless person living behind the dumpster All this was addressed to that stuff but yet nothing was done to make up for all the problems The staff was actually very rude over the issues.

6

Thomas

29 Dec 2022

·

Stayed 19,352 nights

Newer property that is in good condition. Check in staff was helpful. Would have been nice to be able to refresh the coffee service products in room daily (no room service due to extended stay.) Very strong smell of marijuana use present in our bathroom area at various times of the day.

8

Tara

9 Aug 2024

·

Stayed 1 night

We had a great time. Loved the full size kitchen! My only conplaint is that the room hadnt been cleaned in a long time. Dust was thick everywhere, kitchen and bathroom needed cleaned as well. It was a good experience though. The breakfast was decent as well.

6

Howard

8 Dec 2025

·

Stayed 2 nights

The staff was OK. The room had roaches. Had to get spray from front desk.

4

Karin

19 May 2025

·

Stayed 1 night

The bathroom shower was moldy and the bathroom sink would not drain. It was disgusting to say the least. The coffee pot had old moldy coffee in the area to place the coffee pack. So we could not even make a cup of coffee. The sheets were scratchy and rough. Only 2 towels for two people.

2

Tricia

29 Apr 2023

·

Stayed 2 nights

This property was not clean. There was hair in the tub and sink. Hair on the bed and cigarette holes in sheets. At 7:45 am no breakfast and the night before there were no waters to buy in the convenience store or anything else.

6

Penny

20 Oct 2024

·

Stayed 2 nights

The positives - super friendly staff and very comfortable bed with soft sheets. Close to many restaurants and gas stations The negative - lack luster breakfast…do yourself a favor & eat next door at Cracker Barrel. The room was filthy. The kind of dirty that you do not walk around barefoot because the bottom of the shower is immediately black when your feet hit the water….yuck! The tiny shampoo bottle was only 3/4 full and was open when we arrived. If you’re looking for a convenient place to stay with friendly service and comfy bed but not much else, then this is your place.

4

Chelsea

12 May 2024

·

Stayed 2 nights

The room sheets has stains, the coffee from the previous person was still in the pot and the bathtub had hair in it still. The place also smells like cigarettes as soon as you walked in.

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Rooms

Rooms are spacious, suite-style with kitchens and comfortable beds, suitable for longer stays. Several reviews cite wear-and-tear and maintenance issues (clogged drains, broken fixtures) plus occasional road or A/C noise.

Related guest reviews

10

Robert

15 Mar 2025

·

Stayed 1 night

We liked the full kitchen with a large refrigerator. The room showed some wear, but it was serviceable, clean and quiet. It would be a particularly great place for someone planning to stay for several days who could put the kitchen to good use.

6

Catherine

28 Feb 2025

·

Stayed 1 night

The shower surround needs replacing. The check in person was pretty unfriendly

8

Jennifer

1 Aug 2025

·

Stayed 1 night

My room is very comfortable and quiet, although the a/c noise is a bit distracting. My check-in at the front desk was quick, and the desk worker was very friendly and welcoming. My only complaint is the smell of what I suspect is marijuana in the elevator and some other areas of the building. I wish the hotel could be sprayed with Febreze or Lysol or something, but more importantly, it would be great if the hotel didn't allow smoking of any kind. But I do like my room and am very satisfied with it.

8

Jennifer

9 Mar 2024

·

Stayed 1 night

The hotel front desk staff were very friendly and helpful. My room was quiet and spacious, and the bed was super comfortable. The bathroom could use a little TLC- there was a little rust showing in the shower area, and the tub floor was a bit slippery. - it would be better to have some grip pads added so people don't slip. The little kitchen was very nice- although I didn't really need it on this trip. The breakfast was adequate but not super impressive. There were pans of eggs, sausage patties, and biscuits. There was a pot of oatmeal with a few toppings. There was a waffle maker, plus trays of breads, bagels, and muffins. There was a little fridge with yogurt, cream cheese, butter, and hard-boiled eggs. There was coffee and some juice. It was perfectly adequate for me, but I often appreciate having some cereal choices, too, and there wasn't any cereal. The parking lot was a good size- it was easy to get a spot, and all the spots were close to the main front doors. The location was great- only about 10 minutes from the University of Tennessee's campus. I would stay here again.

6

Sharon

23 Sept 2025

·

Stayed 1 night

Property was a little dated but was clean in public areas inside and outside, including room. Staff was accommodating when I asked for a room not on the ground floor. Bed was very comfortable. No issues w noise.

8

Esther

6 Apr 2025

·

Stayed 1 night

Upon first impression, our room looked nice and updated but soon after noticed several things that needed attention. For example a broken bathroom door, moldy looking caulking around tub, somewhat broken looking drawers on the kitchen cabinets. Also wasn't as soundproof as expected. Beds seemed clean and comfortable though. Staff was great and breakfast was as expected.

8

larry

14 Nov 2023

·

Stayed 1 night

Very noisy. Lots of road noise.

10

Lynn

16 Apr 2024

·

Stayed 1 night

The room was great - the only thing I didn’t like were those bright cold/white light bulbs.

10

Caleb

8 Sept 2025

·

Stayed 4 nights

LOVED having a kitchenette. Worked great for my business trip. Great location. Wi-fi is good and bed is comfortable. I am making this my new Go To when I come to Knoxville!!!

10

Sarah

10 Nov 2023

·

Stayed 1 night

I thought I was going to be disappointed because it wasn’t close to the venue and I didn’t know the area well. the pictures don’t really have ALL of the room, just the side with the beds. so I was exceptionally surprised when we walked into the room. It was beautiful, I loved the setup, my roomies where also pleased with my pick so overall it was great. I will stay there again next time I come to Knoxville!

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Service

Many guests highlight friendly, helpful front-desk staff and easy check-in, but others report rude or absent attendants and slow responses. Housekeeping during stays is limited, and requests for extras can be inconsistent.

Related guest reviews

4

Courtney

21 Sept 2025

·

Stayed 1 night

Walking in, there was no one at the desk for at least 15 mins. I waited with 3 other hotel guests who were very unhappy. One man pulled out a giant mattress cover from his room, COVERED in pee. Our bed also has a yellow stain on it but it’s so late we decided not worth it to try to find somewhere else because it’s non refundable.

2

Gabriela

19 Aug 2025

·

Stayed 2 nights

I stayed in this hotel before and I never had a problem but this time one of the receptionist was so rude from the time we got there he definitely needs to learn customer service. He speaks to you like your bothering him to do he’s job, also the coffee machine in the room was nasty and I’ve never paid a 200$ deposit till now next time tell your receptionist to be nicer to customers and if a customer ask a question teach them how can the answer it in stead of saying read the paper like what kind of response is that .. never again will I stay there

10

Joe

1 Jan 2024

·

Stayed 2 nights

It’s conveniently located with several restaurants close— and a short drive (or cheap Uber) away from Knoxville downtown area. The hotel is nothing fancy, but the room is always clean and the staff is great!

8

Stephen

3 Apr 2025

·

Stayed 1 night

Clean room. Overly crowded parking lot. Front desk clerk was... indifferent. Never had a clerk so unenthusiastic about checking in a guest.

8

maria zulema

30 Apr 2025

·

Stayed 1 night

easy check in and check out. Staff very polite and helpful.

4

Shaun

30 Apr 2025

·

Stayed 2 nights

The night we came in the lady at the front desk was nice. Bkfast was disappointing. The room smelled stuffy and like cigarette smoke. The air conditioner didn’t work properly. We checked out early. No eye contact by the person on checkout. The lady that checked up in the night we arrived should train the other staff on customer service. Don’t think I will return to that location.

8

Jonathan

17 Oct 2025

·

Stayed 2 nights

Staff very friendly and my room was clean and comfortable

8

DEMETRICE

21 Jul 2025

·

Stayed 1 night

Staff is always the best here. I will definitely stay here again.

2

Brandon

30 Apr 2025

·

Stayed 1 night

First, we pulled in and there was a guy standing in the parking lot panhanding and another had his vehicle up on a jack fixing it in the parking lot. Front lobby bathroom was disgusting, had to clean seat before sitting, there was a gap in the stall stuffed with TP. The receptionist was lazy and rude. There was an alarm going off the entire time we was in the lobby and all she had to do was walk over and hit a button for it to shut off, she'd rather sit there. Did not stay after this, we found accommodations elsewhere.

10

Nancy

4 Feb 2024

·

Stayed 1 night

Very quiet and staff was extremely nice and helpful. The only thing they need to do is upgrade their toilet paper holders! We stay here every time we come to town.

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Location

Convenient off I-75 with quick access to restaurants and a short drive to downtown/UT. Some guests felt the surrounding area and parking lot had loiterers or a homeless presence and didn’t feel safe.

Related guest reviews

8

Elizabeth

3 Jan 2026

·

Stayed 1 night

Staff were great and friendly. Room was nice, spacious and well stocked. The area has several gas stations, Hooters, Starbucks, cracker barrel and many other places within 5 min walk. But whoever designed your hotel does not care about those with disabilities. your handicapped rooms are almost the farthest rooms from the front door and elevator (I counter 130 steps to front desk. I was told all handicapped accessible rooms were the same distance just on different floors) and the shower was not even accessible. It just had a regular tub that had a grab bar. Very sad. The neighborhood was also a bit sketchy with several homeless people in the parking lot, and 1 who followed me in the hotel. Very urban vibe and bus stop right there.

2

Laurie

3 Aug 2024

·

Stayed 1 night

Very scary area, didn’t feel safe….hallways reeked of pot.

10

Jonathan

13 Oct 2024

·

Stayed 2 nights

Very friendly staff. Close to downtown Knoxville.

8

Jennifer

18 Aug 2025

·

Stayed 2 nights

My room was quiet, and the bed was so comfortable. I like having the kitchenette area and the small table and chairs. I did notice an issue with the bathroom sink on my first night after checking in- it was clogged and took a very long time to drain. I called the front desk as soon as I had a chance the next morning, and during that day, someone took care of it. Now the sink drains normally. The front desk workers have been very friendly and helpful. This location right by the interstate is great. Breakfast is decent: a few cereals and milk, 2 waffle makers, oatmeal with topping options, bagels and bread to toast, mini muffins, hard-boiled eggs, and some yogurt. There were also some apples and bananas, plus juices and coffee. There were enough options for me.

6

Brenda

4 Mar 2024

·

Stayed 1 night

People not from the hotel sitting in their cars/trucks in the parking lot around the building. Other shady looking characters walking around the parking lot and front of the hotel. Felt unsafe. Older hotel and it took more than 10 minutes to get hot water. The front desk said just leave the water run on all the taps. Water was still not hot.

8

Jennifer

9 Mar 2024

·

Stayed 1 night

The hotel front desk staff were very friendly and helpful. My room was quiet and spacious, and the bed was super comfortable. The bathroom could use a little TLC- there was a little rust showing in the shower area, and the tub floor was a bit slippery. - it would be better to have some grip pads added so people don't slip. The little kitchen was very nice- although I didn't really need it on this trip. The breakfast was adequate but not super impressive. There were pans of eggs, sausage patties, and biscuits. There was a pot of oatmeal with a few toppings. There was a waffle maker, plus trays of breads, bagels, and muffins. There was a little fridge with yogurt, cream cheese, butter, and hard-boiled eggs. There was coffee and some juice. It was perfectly adequate for me, but I often appreciate having some cereal choices, too, and there wasn't any cereal. The parking lot was a good size- it was easy to get a spot, and all the spots were close to the main front doors. The location was great- only about 10 minutes from the University of Tennessee's campus. I would stay here again.

10

DEMETRICE

17 Jun 2025

·

Stayed 1 night

Good location.

10

Karen

14 May 2023

·

Stayed 1 night

Great location

10

Caleb

8 Sept 2025

·

Stayed 4 nights

LOVED having a kitchenette. Worked great for my business trip. Great location. Wi-fi is good and bed is comfortable. I am making this my new Go To when I come to Knoxville!!!

10

Judith

22 Jun 2024

·

Stayed 1 night

Location is excellent for travelers; easy access to interstate, gas stations and restaurants. Arrived at approximately 3:30, check-in was quick and easy, front desk clerk was friendly and professional. Elevator location was not clearly marked and smelled horrible, but I was impressed that they had InstaPot, air drier and slow cooker available for first use in their rooms. Room was on second floor and was very clean, bed was very comfortable. We would have appreciated a flip lock (security lock) on the 2nd floor balcony door. Breakfast was good and hot, would have appreciated some additional fruit options, but made do with the small fruit cups. Overall, extremely pleased with our stay, will stay again and will recommend to others.

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Dining

Breakfast quality and variety are inconsistent: options can be basic, items may run out, and service areas sometimes need better upkeep. A few guests found it adequate or good.

Related guest reviews

10

Mike

8 Apr 2024

·

Stayed 1 night

Very nice, great breakfast, very clean.

4

Deborah L

31 Jul 2023

·

Stayed 1 night

The breakfast area floor was very sticky and greasy. As you looked across the eating area, you could see grimy grossness on top of the tables.

4

Doris

21 Mar 2025

·

Stayed 4 nights

Worst stay ever. The older lady who worked days was very rude. Zero room service. When asked about garbage removal from our room, we were told to tie it up and take to the dumpster on the side of the building. We were only allowed 2 towels a piece, no more. Even with no room service, we never had towels replaced, but had to take dirty towels to front desk to replace with clean towels. Breakfast was ok. Eggs, I think, were powdered. However, no heater to keep the eggs and meat warm. Milk was not cold, serviced in a pitcher without ice, had to request cold milk. Talked to manager. She "seemed" to be not happy about the report of the front desk person, yet, still received rude looks the next morning. Not going back any time soon.

10

Robert

17 Apr 2024

·

Stayed 1 night

Nice large room…( kitchen with full refrigerator, 2 burner cook top, microwave, coffee maker, toaster, dish washer) clean, comfortable king bed , good breakfast and friendly staff…recommend and will stay again!

8

Stacy

22 Oct 2023

·

Stayed 1 night

Check in lady was very nice, bed was comfortable. Breakfast was tragic. Says 6-9, I arrive at 5 til 8 and there’s no coffee and only a few eggs left, no one to tell visible. Overheard the man at the front desk tell someone he was the only one there.

8

Jennifer

18 Aug 2025

·

Stayed 2 nights

My room was quiet, and the bed was so comfortable. I like having the kitchenette area and the small table and chairs. I did notice an issue with the bathroom sink on my first night after checking in- it was clogged and took a very long time to drain. I called the front desk as soon as I had a chance the next morning, and during that day, someone took care of it. Now the sink drains normally. The front desk workers have been very friendly and helpful. This location right by the interstate is great. Breakfast is decent: a few cereals and milk, 2 waffle makers, oatmeal with topping options, bagels and bread to toast, mini muffins, hard-boiled eggs, and some yogurt. There were also some apples and bananas, plus juices and coffee. There were enough options for me.

8

Alan

18 Jul 2025

·

Stayed 2 nights

Great staff and very knowledgeable about how to get around town. My only downside is the lame breakfast. Just some fruit, yogurt, breads, and waffle maker. They could go deeper into their pocket and have some bacon, sausage, and eggs. Otherwise it's was a great place.

10

Cathy

10 Mar 2024

·

Stayed 1 night

Breakfast was a little sparse, but otherwise great stay

4

Jeff

14 Sept 2025

·

Stayed 1 night

Breakfast was poor quality. Limited choices and what was there was substandard.

8

Angela

7 May 2025

·

Stayed 3 nights

Price was great. We got the full suite & it had plenty of room. Comfortable. The breakfast was not as advertised. We went out & cooked our own. Coffee was either cold or empty every time I went for a cup. Not a good supply of condiments like shampoo or soaps. We bought our own due to their selection was terrible. The lighting was very dim. A lot we didn’t like but the things we did like were important. One important thing we noticed we didn’t like was the couch covering needed to be cleaned. It looked as if something personal was left on both cushions & dried on there. Nasty! We stayed away from the furniture! I didn’t complain about it because we didn’t stay in our room long enough to use any of the furniture except to sleep & shower. Those accommodations were well equipped for us. Wish they were better stocked with utensils as well. It was hard to cook with a loose spatula, and loose spoon.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $88	14 $88
15 $83	16 $86	17 $86	18 $86	19 $93	20 $230	21 $213
22 $79	23 $83	24 $84	25 $88	26 $88	27 $92	28 $92
29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $84	3 $85	4 $92	5 $92
6 $83	7 $84	8 $87	9 $87	10 $93	11 $92	12 $92
13 $95	14 $88	15 $87	16 $88	17 $89	18 $98	19 $95
20 $90	21 $87	22 $88	23 $88	24 $88	25 $92	26 $92
27 $86	28 $88	29 $88	30 $88	31 $85

MainStay Suites Knoxville North I-75

Prices for MainStay Suites Knoxville North I-75

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Efficiency)

Room, 2 Double Beds, Smoking

Suite, Multiple Beds

Room, 1 King Bed, Smoking (Efficiency)

Suite, 1 King Bed, Smoking

Room, 1 King Bed, Accessible (Efficiency)

Suite, 1 King Bed

Room, 1 Queen Bed, Smoking (Efficiency)

Room, 2 Queen Beds, Smoking (Efficiency)

Standard Room, 1 Queen Bed

Room, 2 Double Beds

Standard Room, 1 King Bed

Guest reviews of MainStay Suites Knoxville North I-75

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about MainStay Suites Knoxville North I-75

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