Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is offered, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Federal Way, just 0.3 miles from The Commons at Federal Way and within a 15-minute drive of Emerald Queen Casino and Tacoma Dome. It is approximately 11 miles from Westfield Southcenter Mall.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is heated. The pool is available for guests to enjoy during their stay.

Are children allowed to stay at the hotel?

Children are welcome at the property. Kids can stay for free up to a certain age, which is not specified.

Holiday Inn Express Federal Way - Seattle South

Average nightly price at Staybridge Suites Federal Way - Seattle South by IHG by month, last 12 months (USD)
Month	Average price
January	$104
February	$106
March	$112
April	$110
May	$127
June	$163
July	$160
August	$172
September	$163
October	$123
November	$115
December	$103

What guests think

At Holiday Inn Express Federal Way - Seattle South by IHG, guests often highlight very clean rooms, friendly staff, and an excellent breakfast, while noting convenient freeway access alongside concerns about parking lot break-ins and the surrounding area.

Rooms are modern and comfortable with good beds, though a few feel small, freeway noise can carry, Wi‑Fi can be slow or down, and hot water is inconsistent in some rooms. Service is largely welcoming and helpful, but reviews also mention rude interactions, billing or refund issues, and occasional check‑in errors. Expect a comfortable, updated stay with strong value, but stay alert in the parking area and anticipate occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is appreciated, though there’s no hot tub. Parking is on-site but several reviews report break-ins; there were occasional facility disruptions (elevator or water repairs), EV charger problems, and ongoing renovation.

Related guest reviews

4

Timothy

Mar 2, 2025

·

Stayed 5 nights

Location is good and clean, but several days the hot water was out and one of the two elevators was out of order.

10

Julia

Sep 12, 2025

·

Stayed 2 nights

We had a great time. Exactly like the pictures. The kitchen staff was wonderful. The property was clean. The pool was nice. Only thing is that there is no jacuzzi but it was fine because the pool felt warm.

10

Tracy

Jun 30, 2025

·

Stayed 2 nights

Great ondoor pool for the kids! Friendly staff!

10

Asia

Sep 13, 2024

·

Stayed 1 night

The room was nice, the breakfast was great but there were 2 cars in the parking lot that got their window broken into

10

Andria

Apr 11, 2025

·

Stayed 3 nights

Had a great time there. Hotel was clean and honestly the best place to stay in Federal Way. Ryan at the bar was very attentive and personable.

6

Robert

Mar 15, 2025

·

Stayed 4 nights

Elevator was under repair for a day; water supply also under repair for a day. Stayed 4 days total. Otherwise hotel is clean and modern. WIFI is a little pokey. TVs are broadcast/cable only, not account streaming. Gym was adequate. Close to tons of shopping and the 5 highway. Quiet enough, did not feel the noise from traffic was noticeable, even though our room faced that direction. Without repair events, hotel would have been fine.

2

Richard

Nov 14, 2024

·

Stayed 1 night

Property parking lot unsafe. Cars vandalized and gun shots in parking lot at night

6

Harminder

Jan 10, 2025

·

Stayed 1 night

The property was very clean and staff were very nice. There appeared to be issues with car break-ins in the parking lot, which made us nervous. Also all the EV charging cables were cut and stolen which made it inconvenient for charging. Only issue with the room was the glass shower door did not close, but would slide back.

6

Eugene

May 30, 2023

·

Stayed 2 nights

Hotel is under a remodel, so it is difficult to rate highly. In spite of the building materials were nearly everywhere it was an enjoyable stay. The staff tried real hard to make up for the remodeling inconveniences!

10

Gwendolyn

Nov 25, 2024

·

Stayed 1 night

Not safe. Car windows broken

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Cleanliness

Most guests find the property and rooms very clean, with housekeeping praised. A few report lapses such as dirty linens, hair on surfaces, or missed cleaning.

Related guest reviews

10

James

Jul 16, 2025

·

Stayed 1 night

Clean, Quiet, and great staff

4

Michael

Aug 15, 2025

·

Stayed 5 nights

Long black hairs in bed, towels, and on bathroom floor. Homeless people stealing food during breakfast. Groups of men drinking beer and smoking in parking lot. Homeless people around outside of hotel. Cali at the front counter was great. No hot water! I'll never stay there again.

10

Michele

Dec 19, 2025

·

Stayed 1 night

Room was nice, clean, quiet

10

DORIS

Feb 25, 2025

·

Stayed 1 night

Extremely clean and comfortable. We were impressed with the breakfast options. Will definitely stay at this hotel again.

10

Luke

Dec 28, 2025

·

Stayed 1 night

Very clean and friendly staff.

10

Kristen

Jul 8, 2025

·

Stayed 4 nights

I really enjoyed the breakfast which had many options including waffles, eggs, meat, potatoes. The room was clean, quiet, comfortable and well equipped. The elevators could have been cleaned more though.

8

Gavin

Feb 19, 2024

·

Stayed 2 nights

Great establishment for the most part. Quick greeting at check-in, nice modern building. Great little pool. Room cleaning left something to be desired; We found shoes left behind in our room and the shower didn't appear to have been cleaned

10

Jenine

May 11, 2025

·

Stayed 1 night

I don’t really like staying in hotels. I feel that dark colors just hide all the stains and dirt but not at this hotel. Everything was clean and comfortable for our overnight stay. The room was clean, the beds comfortable, the pool clean and well maintained. The lobby was large and inviting, the breakfast had a lot of variety although not a lot for those counting carbs and the elevator was probably the fastest I’ve ever been in. We would definitely come back

2

Crystal

Apr 1, 2024

·

Stayed 1 night

It was very bad we came in and noticed Both bed is dirty with blood stain and my daughter and I start feel ichy on off and notice alot black dots o. Bed sheet and found spider webs and little spiders on windows and think have bedbug had ask for new room new room look so much better hope we did t get bedbug 😓

2

Kendra

Sep 15, 2023

·

Stayed 1 night

I was very unhappy with the first room I was given. I got ready for my concert and did not touch the bed. I can back and was getting ready for bed and pulled back my sheet and found stains on my sheets, look like blood. I immediately contacted the front desk they were able to find me another room before I headed home 2.5 hours away at 2 am. Because I was not going to stay in that room . The front desk man was very kind and apologize for the incident. I am asking for a refunds for my experience .

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with good beds; some feel small, freeway noise can carry, Wi‑Fi can be slow or down, and hot water is inconsistent in some rooms. A few mention loud AC.

Related guest reviews

8

Randy

Nov 14, 2024

·

Stayed 3 nights

Got assigned a room on the 8th floor in November, hot water was just warm. Got reassigned to a lower floor, much better, had a pleasant shower the next morning. Maybe it was just that specific room, but the hotel staff was very helpful with the issue.

8

Emily

Feb 27, 2025

·

Stayed 1 night

Had to go down to front desk to ask for sanitation wipes to wipe down room because there was dirt in room on bathroom toilet. Also did not get the room that we originally requested which was a king size bed. They gave us two queen because that was all that was available. Gap underneath the door makes you feel unsecure as well because someone could stick a mirror underneath it to see if you’re in the room.

6

Lisa

Mar 22, 2025

·

Stayed 3 nights

The temperature of the water in my room was barely above luke warm. The issue was not fixed during my stay. I would expect access to hot water to be a given at any hotel but particularly because of the charge per night at this hotel, I would have expected the issue to have been remedied.

6

Anthony

Jul 22, 2025

·

Stayed 1 night

The internet didn't work which was a real issue. Travellers really rely on hotels having internet to do work, so that was a big disappointment.

10

Jenelle

Feb 27, 2025

·

Stayed 1 night

The property was clean and updated. The breakfast was excellent and had lots of choices for a variety of diets. There was one elevator not working and it is right by the freeway which is convenient and easy to get to but noisy. It is a great value for the price and we will stay again next year!

8

MICHELLE

Jul 7, 2023

·

Stayed 2 nights

Hotel was just been remodeled, everything is new in the room, they also provide good breakfast, we didn’t use their pool, the only thing I don’t like was the AC was too loud.

8

YOON HEE

Feb 24, 2024

·

Stayed 1 night

Had to wait for hot water use in shower. Not sure if it was due to lot of guests on site but yeah had to have water running for like 10min for hot water shower. Also, there was no phone in our room so had to physically go down to report we weren't getting hot water initially. Only to find out that every suite should have phones, and they just forgot to put one in our room. Rooms are great for price & staff were great but something was definitely off during my visit 😂

10

Michael

Aug 12, 2025

·

Stayed 1 night

The BEST place we've stayed at. Amazing breakfast. The modern rooms looked great and were very appreciated. Staff was being polite and approachable

6

Robert

Mar 15, 2025

·

Stayed 4 nights

Elevator was under repair for a day; water supply also under repair for a day. Stayed 4 days total. Otherwise hotel is clean and modern. WIFI is a little pokey. TVs are broadcast/cable only, not account streaming. Gym was adequate. Close to tons of shopping and the 5 highway. Quiet enough, did not feel the noise from traffic was noticeable, even though our room faced that direction. Without repair events, hotel would have been fine.

8

KayDee

May 27, 2024

·

Stayed 1 night

Our room is surprisingly small. We’ve stayed at many HIX and this is probably my least favorite. It’s big enough for a king sized bed, and a small chair squeezed into the corner. I would not want to be here for longer than 1 night.

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Service

Staff are generally friendly, welcoming, and helpful. However, multiple reviews cite rude interactions, billing or refund problems, check-in or room-assignment errors, and slow or unhelpful responses to issues.

Related guest reviews

2

RHEA

Jul 29, 2025

·

Stayed 1 night

Upon check in we were given a key to room 704. When we opened the door, there were people on the beds asleep and we quickly exited. This is unacceptable that we opened someone’s room - both for them and us - a breach of privacy and security.

2

Alina

Sep 17, 2024

·

Stayed 1 night

Unprofessional. Rude. Poor customer service.

10

Martin

Nov 1, 2025

·

Stayed 4 nights

Absolutely amazing the staff are excellent!!!

2

Nicole

May 4, 2025

·

Stayed 1 night

Immediately upon getting to my room I could hear the room across from me they were extremely loud. Having a party, yelling screaming and laughing. This went on from about 5pm until after 2am. I sent a text to the front desk just before 1am and asked them to please talk to that room, I got no response. I then asked the front desk for late check out because I got 2 hours of sleep due to the loud room and I was told no. Horrible customer service. Now I have a 3 hour drive ahead of me with very little sleep.

6

Royce

Jul 26, 2023

·

Stayed 2 nights

AC worked poorly and often was not working at all. Olena at front desk was rude to S.O. and friend (laughed in their face) when asking for early check-in and late check-out.

6

Sandy

Jul 25, 2023

·

Stayed 4 nights

The hotel lobby area and rooms were great; clean and comfortable. The Breakfast choices were the best I have had during all my travels. Unfortunately the maid service or lack of was an issue for the 4 days we stayed there. Even when we asked for our room to be serviced it wasn't and we did find out until walking into our room in the evening after a long day. Then when we asked for additional towels they would not have ready when they said and/or when they said they were busy and would say the would bring them up that never happened.

10

Kenneth

May 14, 2025

·

Stayed 1 night

Great customer service at check in!

2

Allen

Aug 19, 2024

·

Stayed 3 nights

It took me 3 days to get a checkout receipt. Poor employee service Otherwise the place is nice

6

Molly

Aug 29, 2025

·

Stayed 2 nights

I don’t like the fact they have charged me twice and have yet to fix the problem.

2

jacqueline

Jul 26, 2023

·

Stayed 1 night

I had an issue with booking. The manager there Jessica was no help and rude. I was simply asking for a question and an explanation for a booking I did not make.

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AI-generated summary based on recent guest reviews

Location

Convenient off I‑5 and close to restaurants, shopping, transit, and the airport for some. Several reviews caution about the surrounding area and parking lot safety.

Related guest reviews

10

Barbara J

Aug 2, 2025

·

Stayed 4 nights

Like the ease of getting on and off I-5 and also 320th St

10

Jeffrey

Aug 2, 2024

·

Stayed 2 nights

Great area to get in and out of Seattle without the high prices of staying downtown

10

Jenelle

Feb 27, 2025

·

Stayed 1 night

The property was clean and updated. The breakfast was excellent and had lots of choices for a variety of diets. There was one elevator not working and it is right by the freeway which is convenient and easy to get to but noisy. It is a great value for the price and we will stay again next year!

10

Kattlen

Aug 20, 2025

·

Stayed 1 night

This is the type of hotel Expedia should be promoting. The staff were helpful, the location was convenient, and the price was affordable. I enjoyed the breakfast; with the different option it has.

8

Tina

Sep 2, 2024

·

Stayed 1 night

15 minutes from the airport. Right off the highway. Near several restaurants for dinner.

10

Patricia

Jul 22, 2025

·

Stayed 4 nights

This hotel was wonderful. The room was exceptionally clean and everything was in good working order. We wondered if we would have trouble when we saw a homeless encampment behind the hotel, and they gave us a paper warning us not to leave valuables in our car, but we didn't have any problems at all. The morning breakfast buffets were excellent, and all the staff were professional, friendly, and helpful. We would stay here again.

10

Lana

Sep 2, 2023

·

Stayed 1 night

Hotel is old but was renovated.Room is good,bed was comfortable.Breakfast was excellent.I did not like location,too many strange people around.

8

Barbara

Mar 26, 2024

·

Stayed 3 nights

This was a nice quiet place off the main road 320th St, which has lots of fast food and restaurants, also close to I-5 into Seattle and close to the bus transit station. The hotel itself has ample parking. I loved that you could get coffee in the breakfast room, in the lobby, and a Keurig in the room. The bed and pillows were really comfortable. The price is right for this hotel and honestly better than hotels I’ve stayed at in Seattle where they’re 3x pricier. I’ve stayed here twice and I liked the improvements.

10

WILFRED

Dec 23, 2024

·

Stayed 1 night

Clean, convenient location, parking and nice staff with with a smile

10

Gwendolyn

Nov 25, 2024

·

Stayed 1 night

Not safe. Car windows broken

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, with attentive hosts and, at times, extended hours. A few reviews note reduced service during renovation or underwhelming quality.

Related guest reviews

10

diana

Feb 23, 2025

·

Stayed 1 night

GREAT PLACE- BREAKFAST SET UP WAS TOP OF LINE

10

Jennifer

Mar 12, 2024

·

Stayed 4 nights

Great property, with nice staff. Breakfast wasn’t good, but the coffee was great.

8

Ghislene

Oct 29, 2025

·

Stayed 2 nights

Clean room, great breakfast and really friendly and helpful staff!

10

Kattlen

Aug 20, 2025

·

Stayed 1 night

This is the type of hotel Expedia should be promoting. The staff were helpful, the location was convenient, and the price was affordable. I enjoyed the breakfast; with the different option it has.

10

Jeremiah

Aug 1, 2023

·

Stayed 1 night

Staff was very friendly. Breakfast was not over crowded like some other hotels. Breakfast hours were extended.

10

Ashley

Sep 28, 2024

·

Stayed 1 night

Fantastic stay, best free breakfast I’ve been to in YERS

10

Milena

Oct 3, 2024

·

Stayed 3 nights

They have super confortable beds and the best breakfast ever.

10

Eric

Jul 26, 2025

·

Stayed 1 night

Great breakfast

10

Kathy

Sep 8, 2025

·

Stayed 1 night

Nice and clean! Very comfortable. Breakfast was well stocked.

10

guadalupe

Aug 27, 2025

·

Stayed 1 night

Very quiet, safe, clean. Great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $150	2 $159	3 $168	4 $154	5 $154	6 $181	7 $186
8 $150	9 $154	10 $154	11 $159	12 $159	13 $163	14 $159
15 $145	16 $154	17 $150	18 $154	19 $159	20 $154	21 $154
22 $150	23 $150	24 $159	25 $164	26 $163	27 $159	28 $159
29 $145	30 $159

Staybridge Suites Federal Way - Seattle South by IHG

Prices for Staybridge Suites Federal Way - Seattle South by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility)

Studio Suite, 1 King Bed, Kitchen (Kitchen Area)

Suite, 1 King Bed, Kitchen (Dining and Kitchen Areas)

Suite, Multiple Beds, Kitchen (Dining and Kitchen Areas)

Studio Suite, 1 King Bed, Kitchen

Guest reviews of Staybridge Suites Federal Way - Seattle South by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Federal Way - Seattle South by IHG

Considering this hotel for your Federal Way trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $150
25 $150	26 $154	27 $154	28 $159	29 $154	30 $154	31 $154