Super 8 by Wyndham Dover

The person who checked us in told me I couldn’t use the handicap parking next to the building. I am a disabled Veteran with handicap license plate on my vehicle. Although it appeared there were rooms available he put us in 115 so we had to walk a ways to get to our room. We will never stay there again

We went to three rooms to find a TV that worked

I was in two different rooms and neither one had a good refrigerator or any towels. The towel rack was broke and the outside was in tough shape. They are currently remodeling many of the rooms. The rooms smelt stale. The windows faced the outside balcony that everyone walked on. The breakfast was below average and did not have some of the items I am used to seeing at normal hotels.

The room smelt like it was mopped with a dirty mop. Fleas and flies in the room. No plastic lining in the shower, water went through the shower curtain. Had to buy air fresheners to freshen the room. Door into the room was hard to open. And when entering the room it smelt like smoking.

Mattress was good and the A/C seemed new and quiet. Those were the highlights. Shower water ran brown for first several minutes. TV was inoperative and the neighborhood was pretty sketchy. Key cards continued to fail which meant several trips back to the office for a new card.

Have to change the room 3times. The 1st room the front door wasn’t securely closed, the smoking room had a stench. The 2nd room, the toilet lid was loose. It came off if you moved on the toilet. Dead insects located in the bathroom & window. The key for the door didn’t work multiple times. Had to make a number of trips to the front desk. The AC didn’t work. This room also had a stench to it. 3rd room, had the key issue again. We cleaned the spider webs that were within the room windows. The AC did work within this room& there wasn’t a stench within this room.

Broken refrigerator, stained towels, roaches,toilet didnt flush, air conditioning broke.Dirty,Drawers dirty .No trash can.. This was the worst stay I ever had in a hotel..Staff was not friendly. When I told them things they ignore the situation. I hope they send me my deposit baxk.THE WORST HOTEL I EVER STAYED ON MY VACTION.

Cockroaches, rooms are outdated, breakfast sucks and have to eat in the dining area, no late check out, a lot of stupid rules & policies…I could go on but just stay somewhere else

This was the worst place we have ever stayed at. It should be taken off your existing hotel site. Do not, repeat. Do not recommend this place. THe carpet in the room hasn't been cleaned in 6 months or more, filthy. Walking barefoot and getting into the shower, black fuzz washed off your feet. Stains all over the carpet. The door lock looked like it was beat with a hammer or crow bar. All bent up and hardly locked the door. Had to SLAM door multiply times just to close it. Only way to keep door closed was to put dead bolt on.Safety chain did work. When you took a shower, you didn't have to worry, when you turned on water, it automatically came out the shower head. You could not take a bath. No bucket for ice, empty tissue box. Single cup coffee maker was a joke. It made luke warm coffee. Ice machine is kepted behind double doors with a chain and pad lock in the handle so local homeless people can't get ice. The machine is located in a very dingy lit area that after dark, we didn't dare go to it for fear of being jumped. The ice machine sounded like it was on it's last leg, making all kinds of grinding noises and the room it was in, the floor was filthy with garbage and junk and water all over the floor. The bathroom door, a cheap panel type door, was falling apart and had shredded wood on it. Maintenance people just painted over door instead of replacing it. Many homeless people permanently stay at this place. There were maybe 5-6 adults and kids living in one room.

Light bulbs missing coffee maker missing ice bucket missing

The room smelt like it was mopped with a dirty mop. Fleas and flies in the room. No plastic lining in the shower, water went through the shower curtain. Had to buy air fresheners to freshen the room. Door into the room was hard to open. And when entering the room it smelt like smoking.

Wouldn’t recommend this place to my worst enemy . Toilet was dirty bathroom garbage full of water a garbage shower bath filthy . I’d never ever go even for free . A I been getting rooms from you for yrs this is a spot you shouldn't ever advertise.

Fire alarm was pulled off the wall, sitting on bathroom shelf next to the battery. Exposed pins or staples along edge of carpet by bathroom (ouch!). Black mold in the bathroom. Plug for bedside light was missing a prong and unusable. Clock radio was broken and unusable. No blankets, only thin, slippery bedspread.

Super dirty

I was not happy with my stay here at all. The pictures online do not look anything like the actual room. I booked a Non smoking room yet I had to have my room switched 3x smh! As soon as I opened the door to the first room the smoke smell hit you in the face. The room wasn’t clean. The bathroom was dirty, the toilet literally had poop stains in the toilet and around the rim of the seat. The sheets were dirty like they hadn’t been changed and there was cigarette ash everywhere in the room. There were lots of people just hanging out outside the rooms, like it was a hangout spot. Myself and my family felt very uncomfortable. However, when I went to the front desk and complained, the staff was very polite and understanding about the situation. He offered me a new room immediately! That room wasn’t suitable either so he switched it again to another room. I checked that room before even transferring any of our belongings. This third room was much better!! It was actually clean, it didn’t smell of smoke, and there wasn’t an ash or smoke smell anywhere. The room itself was clean and the sheets were clean also. The staff apologized again for the inconvenience and said to let them know if there was anything else that could be done to make our stay better

Bugs all over as soon as the lights went out, slept with the lights on. 4 showers, only one had even warm water. Exterior as dirty as the interior. I travel a lot, this is one of the worst.

This was the worst place we have ever stayed at. It should be taken off your existing hotel site. Do not, repeat. Do not recommend this place. THe carpet in the room hasn't been cleaned in 6 months or more, filthy. Walking barefoot and getting into the shower, black fuzz washed off your feet. Stains all over the carpet. The door lock looked like it was beat with a hammer or crow bar. All bent up and hardly locked the door. Had to SLAM door multiply times just to close it. Only way to keep door closed was to put dead bolt on.Safety chain did work. When you took a shower, you didn't have to worry, when you turned on water, it automatically came out the shower head. You could not take a bath. No bucket for ice, empty tissue box. Single cup coffee maker was a joke. It made luke warm coffee. Ice machine is kepted behind double doors with a chain and pad lock in the handle so local homeless people can't get ice. The machine is located in a very dingy lit area that after dark, we didn't dare go to it for fear of being jumped. The ice machine sounded like it was on it's last leg, making all kinds of grinding noises and the room it was in, the floor was filthy with garbage and junk and water all over the floor. The bathroom door, a cheap panel type door, was falling apart and had shredded wood on it. Maintenance people just painted over door instead of replacing it. Many homeless people permanently stay at this place. There were maybe 5-6 adults and kids living in one room.

The man upfront had to give me 3 different rooms it started out with the first room there were no blankets on the bed the bathroom was filthy and the toilet broken. The second room was only one bed and I paid for a double bed ( had my handicap son with me) the third room had no tv remote again filthy linen on the bed the toilet was stained black and this time there were dried up cockroaches on the walls if that wasnt bad enough when i went to go to sleep i found bed bugs all over my bed as well as cockroaches crawling. When proven to the front desk who came and observed these things i was told to leave and i wouldnt recieve a refund.

Upon entering the room, I turn on the light and the first thing I see is a roach waking across the chair. I figured no big deal cause I’m only staying one night. Went in the bathroom and there were 2 DEAD roaches showing me that house cleaning did not bother to even clean the room. No one should stay here unless they have absolutely no choice. They also only had 2 flat ass pillows for a whole king sized bed. The only reason I gave 2 stars is because the staff was very nice and kind. Everything else at the hotel is garbage.

Overall the room did not appear to be very clean, though it may have been just due to everything being outdated. There were blood stains on one bed sheet and a hole burned through one bed cover. There were suspicious people hanging around and driving through the parking lot which made it feel unsafe. I did not stay there for the second night of the reservation due to this and I could not get refunded for that night.

Wasn't a non-smoking room, too tired to complain. Aired out okay. Slept well. The driveway is a little tough to find. Missed it first time. Had to take a second lap. Easy enough. Everything else was fine.

This was definitely not a place to bring the kids. We needed a place to stay during race weekend. This place was terrible. There were intoxicated people banging/falling into doors and yelling. The room smelled of smoke and had cigarette burns in the blankets. The heater/ac smelled AWFUL when we tried to use it. The smoke detector had a battery that was chirping. No amenities at all. Not a good experience. The lady sunday morning was nice when we turned our keys in though...

Bed was good. Room cleanliness was very good. Lamp only on one side of bed. Only chair was a desk chair, other person had to sit on the bed. Shower had poor water flow & was shooting as much water from shower-head connection onto the wall as was coming out of the shower head. Preschool children yelling in courtyard until about 11 pm or midnight.

Mattress was good and the A/C seemed new and quiet. Those were the highlights. Shower water ran brown for first several minutes. TV was inoperative and the neighborhood was pretty sketchy. Key cards continued to fail which meant several trips back to the office for a new card.

The bad reviews about this place are from unrealistic people. It's a motel. It is what you would expect. The room was clean, there was a fridge, and the AC was pumping. Nice little grass area to hang out at next to a lake behind the property as well. Would stay again if I was ever in dover for some reason.

This property is old and outdated. The rooms need to be renovated with new bathroom fixtures. The carpet is old and smells dirty. The bedspread were old and holes in them. The lamp and wall sockets had a short, you had to wiggle the plugs around in order for them to work.

Getting the key to work was problematic. The room phone was inoperative. The floor ( “new tile”) was not swept. One bolt on the toilet seat was completely broken off. The folks above up “stomped the floor off and on” until 2am. The only saving grace was the sheets and pillow cases were clean. PS Don’t use the coffee maker. Also construction screws on the ground outside the room door.

Just ok overall. Very low budget look. WiFi was spotty the first day but improved the following days. Room smelled of smoke but was supposed to be a smoke free room. Room also felt and smelt a little damp.

Friendly staff quiet room was clean. These people that had commented on reviews had me scared. Had view of the lake and enjoyed it

Like view of lake. Don't like permanent residents making place look trashy

The person who checked us in told me I couldn’t use the handicap parking next to the building. I am a disabled Veteran with handicap license plate on my vehicle. Although it appeared there were rooms available he put us in 115 so we had to walk a ways to get to our room. We will never stay there again

I never received my refund and the guy at counter keeps hanging up on me as soon as he heres me say refund the women is very nice tho

The lady who checked me in is sooo sweet and professional. Good Job!

Took me an hour to check in thanks to some problem between hotel and Expedia. Was not heartened that while sitting in lobby the only four people That came in had serious complaints. Finally got my room key and lo and behold the room had not been cleaned and they were empty beers everywhere. Took another 25 minutes to finally get in a room with taped up drawers and no lights that worked. Overall, a nightmare.

I was not happy with my stay here at all. The pictures online do not look anything like the actual room. I booked a Non smoking room yet I had to have my room switched 3x smh! As soon as I opened the door to the first room the smoke smell hit you in the face. The room wasn’t clean. The bathroom was dirty, the toilet literally had poop stains in the toilet and around the rim of the seat. The sheets were dirty like they hadn’t been changed and there was cigarette ash everywhere in the room. There were lots of people just hanging out outside the rooms, like it was a hangout spot. Myself and my family felt very uncomfortable. However, when I went to the front desk and complained, the staff was very polite and understanding about the situation. He offered me a new room immediately! That room wasn’t suitable either so he switched it again to another room. I checked that room before even transferring any of our belongings. This third room was much better!! It was actually clean, it didn’t smell of smoke, and there wasn’t an ash or smoke smell anywhere. The room itself was clean and the sheets were clean also. The staff apologized again for the inconvenience and said to let them know if there was anything else that could be done to make our stay better

I lost my phone and couldn't access my account and the staff was understanding and allowed me to use my laptop to get my room. Best customer service that I received in a long time. Definitely would recommend it.

Horrible…front desk/owner would not take fault for not informing site tht certain rooms wheee unavailable

1. Nobody was at the front desk when I arrived. It took me 20 minutes to find a Hotel employee. 2. The rude front desk person charged my credit card a $50 deposit on top of my room charge for what he called “incidentals.” Then wanted to hold on to my credit card until I checked out. 3. The room reeked of cigarettes and was filthy. I actually ended up sleeping in my car. Horrible, dirty broken down, dump.

I called the tv wasn’t working he said he would come down never did

My room was paid for in advance long before i arrived to the property. I was told my booked room wasent available and they tried to put me in a room with a non working tv. The night associate is very rude and nasty and he disrespects customers. Highly recommend other property's then this super8 dover. One of the worst run establishment i have ever seen.

Wasn't a non-smoking room, too tired to complain. Aired out okay. Slept well. The driveway is a little tough to find. Missed it first time. Had to take a second lap. Easy enough. Everything else was fine.

very convenient for options to go out

The bad reviews about this place are from unrealistic people. It's a motel. It is what you would expect. The room was clean, there was a fridge, and the AC was pumping. Nice little grass area to hang out at next to a lake behind the property as well. Would stay again if I was ever in dover for some reason.

I refused to check into the hotel due to the poor quality and condition of the property. Unclean, baron, attached to a liquor store in a strip mall. The front door is close to the main highway Dupont and very dark and dingy on the outside and inside. Wyndham should be ashamed to have their name associated with this property.

Located behind a liquor store. Rooms are dingy. Smell like weed. People live there.

Hotel is right next to a liquor store so a lot of people milling around as you try to pull in the lot. Lot of people checking in all hours of the night. It was not constantly noisy but a lot of music playing at different hours of the night. Two out of state young guys drinking in parking lot and playing music in their cars. I would find somewhere else next time in the area.

It was as expected for a last minute place. The location was not nice. The other guests were loud and there was a lot of trash outside. There is a liquor store attached to the premises.

Friendly staff quiet room was clean. These people that had commented on reviews had me scared. Had view of the lake and enjoyed it

Like view of lake. Don't like permanent residents making place look trashy

Lots of restaurants around the area.

Me and my sister love visiting Dover for our quick trip. We bought our husband's for Father's Day l went through hotels.com for lodging for over night this hotel said they had bar and lounge l didn't see anything l didn't feel safe at all.

I was in two different rooms and neither one had a good refrigerator or any towels. The towel rack was broke and the outside was in tough shape. They are currently remodeling many of the rooms. The rooms smelt stale. The windows faced the outside balcony that everyone walked on. The breakfast was below average and did not have some of the items I am used to seeing at normal hotels.

I know this hotel seems like it is a good deal but it is gross. First there is a lot of sketchy people who live there. The linens and towels were gross. Had to buy our own at target. Don’t count on a breakfast. This building should be condemned.

Cockroaches, rooms are outdated, breakfast sucks and have to eat in the dining area, no late check out, a lot of stupid rules & policies…I could go on but just stay somewhere else