Best Western Premier Lakeland North - I-4
From
US$100
/ night
Select dates to see prices and availability
From
US$100
/ night
About this property
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Lakeland? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Curry Leaves serving guests of Best Western Premier Lakeland North. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Lakeland, Best Western Premier Lakeland North is in a shopping district, within a 5-minute drive of Lakeland Square Mall and Cinemark Lakeland Square Mall. This hotel is 1.3 mi (2.1 km) from Shoppes of Lakeland and 1.5 mi (2.4 km) from Lake Parker.
What's nearby
Lakeland Square Mall(0.8 Miles)
Cinemark Lakeland Square Mall(0.9 Miles)
Shoppes of Lakeland(1 Miles)
Lake Parker(1.4 Miles)
Publix Field at Joker Marchant Stadium(1.5 Miles)
Wedgewood Healthcare Center(1.5 Miles)
Kings Ridge Golf Club(1.9 Miles)
Adair Park(2 Miles)
Washington Park(2.1 Miles)
Bryant Stadium(2.2 Miles)
Henley Field(2.3 Miles)
Palm Medical Center(2.4 Miles)
Lake Wire(3 Miles)
Bonnet Springs Park(3.1 Miles)
Munn Park(3.1 Miles)
Lakeland Intl. Airport (LAL)(10.5 Miles)
Orlando Intl. Airport (MCO)(52.7 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Location
3260 US Highway 98 N, Lakeland, Florida, United States of America
Lakeland Square Mall (0.8 Miles)
Cinemark Lakeland Square Mall (0.9 Miles)
Shoppes of Lakeland (1 Miles)
Lake Parker (1.4 Miles)
Publix Field at Joker Marchant Stadium (1.5 Miles)
Wedgewood Healthcare Center (1.5 Miles)
Room options
6
Standard Room, 1 King Bed (With Single Sofabed)
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
4
Standard Room, 2 Queen Beds, Poolside
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed, Patio, Poolside (With Single Sofabed)
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 2 Queen Beds, Accessible (Walk-In Shower)
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed, Accessible
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
6
Suite, 1 King Bed (With Single Sofabed;Larger Room)
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
5
Standard Room, 2 Queen Beds
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Best Western Premier Lakeland North - I-4
7.5
Good
Based on 560 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Best Western Premier Lakeland North describe a property undergoing disruptive renovations, with repeated reports of closures, relocations to other motels, inconsistent amenities, and significant maintenance problems that include frequent hot-water outages, broken air-conditioning, and nonfunctional or unfinished areas.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Reviews of Best Western Premier Lakeland North describe a property undergoing disruptive renovations, with repeated reports of closures, relocations to other motels, inconsistent amenities, and significant maintenance problems that include frequent hot-water outages, broken air-conditioning, and nonfunctional or unfinished areas.
Cleanliness complaints are common, citing dirty carpets, odors, mold, pests, and worn furnishings, while some guests noted clean rooms and comfortable beds. Service feedback ranges from long, confusing check-ins and unresponsive management to occasional praise for friendly staff. Location is convenient to highways, shopping, and attractions, but several guests felt the area and highway noise detracted from comfort. Expect a budget stay with major caveats until renovations and operations improve.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Ongoing renovations have disrupted amenities and left some areas unfinished; guests mention broken ice machines and construction throughout. Feedback on the pool is mixed, ranging from clean and enjoyable to closed or unusable.
Related guest reviews
2
glenn
8 Dec 2025
·
Stayed 1 night
First, the hotel is closed for renovation and NO mention of that on the listing. We had to be relocated to another motel which was terrible as well.
First, the hotel is closed for renovation and NO mention of that on the listing. We had to be relocated to another motel which was terrible as well.
6
Anderson
21 Mar 2024
·
Stayed 14 nights
Eu não gostei que a área do refeitório estava interditada para obras durante todos os 14 dias que estive hospedado no hotel. Uma sacola de café da manhã de saída era dada ao hospede que a pedisse em vez do café da manhã convencional, mas a sacola era muito limitada para uma refeição equilibradola e saudável. O hotel estava com alguns equipamentos danificados/desativados. A lavanderia era muito mal cuidada, apesar de ter equipamentos novos disponíveis para uso o pessoal do hotel deveria zelar mais pela área. A academia parecia mais uma cela de prisão e só havia três esteiras espremidas lá dentro. Sou contra o uso de carpetes por todos os lados em qualquer hotel. Não passa qualquer aspecto de limpeza e asseio. Os do hotel estão todos muito sujos e manchados e o hotel todo tem cheiro de sujeira por conta disso. Apesar de estar bem localizado e ter uma piscina legal, mas cuja área estava bagunçada talvez por conta das reformas no refeitório, não voltaria enquanto essas problemas fossem 100% solucionados.
Eu não gostei que a área do refeitório estava interditada para obras durante todos os 14 dias que estive hospedado no hotel. Uma sacola de café da manhã de saída era dada ao hospede que a pedisse em vez do café da manhã convencional, mas a sacola era muito limitada para uma refeição equilibradola e saudável. O hotel estava com alguns equipamentos danificados/desativados. A lavanderia era muito mal cuidada, apesar de ter equipamentos novos disponíveis para uso o pessoal do hotel deveria zelar mais pela área. A academia parecia mais uma cela de prisão e só havia três esteiras espremidas lá dentro. Sou contra o uso de carpetes por todos os lados em qualquer hotel. Não passa qualquer aspecto de limpeza e asseio. Os do hotel estão todos muito sujos e manchados e o hotel todo tem cheiro de sujeira por conta disso. Apesar de estar bem localizado e ter uma piscina legal, mas cuja área estava bagunçada talvez por conta das reformas no refeitório, não voltaria enquanto essas problemas fossem 100% solucionados.
2
David
27 Oct 2024
·
Stayed 6 nights
The pool was not usable there was no continental breakfast it was a bag breakfast
The pool was not usable there was no continental breakfast it was a bag breakfast
2
Yolanda
10 Jan 2026
·
Stayed 2 nights
They was not open. Waiting on someone to call back for refund. Closed for renovation.
They was not open. Waiting on someone to call back for refund. Closed for renovation.
6
Craig
13 Mar 2025
·
Stayed 1 night
The property is under construction. The construction completed was shoty. Still charged full price for the room
The property is under construction. The construction completed was shoty. Still charged full price for the room
4
paul
14 Apr 2025
·
Stayed 3 nights
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
2
ROY
28 Jun 2024
·
Stayed 5 nights
Property is Bum Central . All dumbbells in weight room stolen
Property is Bum Central . All dumbbells in weight room stolen
2
George
26 Dec 2024
·
Stayed 1 night
The property and rooms being rented are under construction. Sink and shower are not finished. There is layer of construction dust on half of the room floor. There is no table, just one chair to put in front of nothing. That said. The room had new fridge, tv, small microwave, coffee machine.
The property and rooms being rented are under construction. Sink and shower are not finished. There is layer of construction dust on half of the room floor. There is no table, just one chair to put in front of nothing. That said. The room had new fridge, tv, small microwave, coffee machine.
2
Tori
19 Oct 2024
·
Stayed 5 nights
Do not stay here the pics are not what it actually looks like. When I checked in and saw how filthy the room, the hallway and lobby looked I called Expedia and asked to be moved to another hotel. This hotel was creepy, dirty had a lot of people sitting outside the rooms I could smell marijuana I didn’t feel safe. The pool was torn apart and there is no continental breakfast except a to go option. It is very run down and need of repairs throughout. The man at front charged me a daily fee for cleaning, even though I didn’t end up staying there and I’m not sure what the fee actually goes towards because it was gross in the room. I was very uncomfortable leaving the property when the man at front confronted me if I was the one who called Expedia.
Do not stay here the pics are not what it actually looks like. When I checked in and saw how filthy the room, the hallway and lobby looked I called Expedia and asked to be moved to another hotel. This hotel was creepy, dirty had a lot of people sitting outside the rooms I could smell marijuana I didn’t feel safe. The pool was torn apart and there is no continental breakfast except a to go option. It is very run down and need of repairs throughout. The man at front charged me a daily fee for cleaning, even though I didn’t end up staying there and I’m not sure what the fee actually goes towards because it was gross in the room. I was very uncomfortable leaving the property when the man at front confronted me if I was the one who called Expedia.
8
mariela
10 Mar 2025
·
Stayed 2 nights
The hotel is very old and there are parts on floor 3 that are in construction or renovation but definitely needs improvement
The hotel is very old and there are parts on floor 3 that are in construction or renovation but definitely needs improvement
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews report poor cleanliness and maintenance standards, including dirty carpets, odors, mold, pests, stained linens, and brown water. A minority found rooms acceptably clean.
Related guest reviews
2
Clarice
9 Mar 2025
·
Stayed 2 nights
Hotel is a dump. My daughter and I had to walk through a dark hallway (no lights) and use my phone to find our room. Inside the room, the carpet had food left over in it. We had maybe one floor lamp to serve as light. Bathroom had dirty shower pan. The room smelled, and around 3 am not only I could breathe because of allergies but we were both woken up to a couple having sex next door. There’s no soundproofing at all. Doors are the same as nothing. The blanket was so thin it was the same as a sheet. Do yourself a favor and go somewhere else. They advertise the hotel with pictures from before their supposed renovation, so it doesn’t look awful online. Reality doesn’t match pictures. Same with breakfast. It’s just a bag with muffins and a banana.
Hotel is a dump. My daughter and I had to walk through a dark hallway (no lights) and use my phone to find our room. Inside the room, the carpet had food left over in it. We had maybe one floor lamp to serve as light. Bathroom had dirty shower pan. The room smelled, and around 3 am not only I could breathe because of allergies but we were both woken up to a couple having sex next door. There’s no soundproofing at all. Doors are the same as nothing. The blanket was so thin it was the same as a sheet. Do yourself a favor and go somewhere else. They advertise the hotel with pictures from before their supposed renovation, so it doesn’t look awful online. Reality doesn’t match pictures. Same with breakfast. It’s just a bag with muffins and a banana.
2
Jenna
22 Feb 2025
·
Stayed 1 night
Room was filthy. No hot water. Door would not lock. People fighting all night
Room was filthy. No hot water. Door would not lock. People fighting all night
2
Alexandre
22 Oct 2024
·
Stayed 5 nights
Lugar horrível, sujo, de dar até medo. Limpeza péssima, tinha barata, e saíamos duas noites antes pois não tinha como ficar lá. Hoteis.com tem que pedir fotos atualizadas do que oferece.
Lugar horrível, sujo, de dar até medo. Limpeza péssima, tinha barata, e saíamos duas noites antes pois não tinha como ficar lá. Hoteis.com tem que pedir fotos atualizadas do que oferece.
2
Victor
7 Oct 2024
·
Stayed 2 nights
The most dirty hotel I ever stayed. The carpet, the walls, the seats in the room, everything was dirt, stained. Ice machine no working and all moody. Nasty place.
The most dirty hotel I ever stayed. The carpet, the walls, the seats in the room, everything was dirt, stained. Ice machine no working and all moody. Nasty place.
2
Lindsey
27 Jul 2024
·
Stayed 1 night
Dirty, moldy, bed frame was broken as well as the lamp. Dust everywhere, shower was dirty
Dirty, moldy, bed frame was broken as well as the lamp. Dust everywhere, shower was dirty
2
Aaliyah
2 Mar 2025
·
Stayed 2 nights
This property is absolutely disgusting and full of mold
This property is absolutely disgusting and full of mold
4
Linda
6 Jun 2025
·
Stayed 2 nights
There was no AC on the room. Water in the shower was brown. Cockroaches on the floor in the room. Was told breakfast was included... there was no breakfast.
There was no AC on the room. Water in the shower was brown. Cockroaches on the floor in the room. Was told breakfast was included... there was no breakfast.
2
Avigai
12 Aug 2024
·
Stayed 1 night
I do not recommend staying here I had a terrible experience the hotel stinks and is dirty multiple stains around the room. The microwave hasn't been cleaned for months from what I saw and the tub even worse. 0/10
I do not recommend staying here I had a terrible experience the hotel stinks and is dirty multiple stains around the room. The microwave hasn't been cleaned for months from what I saw and the tub even worse. 0/10
4
Rebekah
30 May 2025
·
Stayed 1 night
Bad roaches
Bad roaches
4
tina
27 Apr 2025
·
Stayed 1 night
on the website says free breakfast there is none , room was old smelt funny and the bathroom sealing had mold all over it i would never stay here again
on the website says free breakfast there is none , room was old smelt funny and the bathroom sealing had mold all over it i would never stay here again
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and sparsely furnished with dim lighting, small or ill-placed TVs, and worn fixtures; noise from I-4 and hallways is noted. Some guests found the beds comfortable despite the aging decor.
Related guest reviews
4
Jillian
4 Nov 2024
·
Stayed 2 nights
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
2
Clarice
9 Mar 2025
·
Stayed 2 nights
Hotel is a dump. My daughter and I had to walk through a dark hallway (no lights) and use my phone to find our room. Inside the room, the carpet had food left over in it. We had maybe one floor lamp to serve as light. Bathroom had dirty shower pan. The room smelled, and around 3 am not only I could breathe because of allergies but we were both woken up to a couple having sex next door. There’s no soundproofing at all. Doors are the same as nothing. The blanket was so thin it was the same as a sheet. Do yourself a favor and go somewhere else. They advertise the hotel with pictures from before their supposed renovation, so it doesn’t look awful online. Reality doesn’t match pictures. Same with breakfast. It’s just a bag with muffins and a banana.
Hotel is a dump. My daughter and I had to walk through a dark hallway (no lights) and use my phone to find our room. Inside the room, the carpet had food left over in it. We had maybe one floor lamp to serve as light. Bathroom had dirty shower pan. The room smelled, and around 3 am not only I could breathe because of allergies but we were both woken up to a couple having sex next door. There’s no soundproofing at all. Doors are the same as nothing. The blanket was so thin it was the same as a sheet. Do yourself a favor and go somewhere else. They advertise the hotel with pictures from before their supposed renovation, so it doesn’t look awful online. Reality doesn’t match pictures. Same with breakfast. It’s just a bag with muffins and a banana.
6
Wanda
6 Apr 2025
·
Stayed 2 nights
The bed was WONDERfUL!!! So comfortable clean and nice bedding!!! The property itself is “tired” - worn out and dated-but the POOL is excellent!! Very very clean and well maintained. Location not ideal for relaxing in pool immediately adjacent to highway #4. But pool and patio were beautiful! Tile in bathroom needs refreshing. Hot water in shower DID exist but was limited. Alvin at front desk was very very nice. Great location - great sleep - great price. We’d stay there again.
The bed was WONDERfUL!!! So comfortable clean and nice bedding!!! The property itself is “tired” - worn out and dated-but the POOL is excellent!! Very very clean and well maintained. Location not ideal for relaxing in pool immediately adjacent to highway #4. But pool and patio were beautiful! Tile in bathroom needs refreshing. Hot water in shower DID exist but was limited. Alvin at front desk was very very nice. Great location - great sleep - great price. We’d stay there again.
6
Henry
27 Mar 2024
·
Stayed 1 night
The room was ok but it felt grimey. No hot breakfast. Sketchy area around the hotel. Tiny TV. Loud creaky beds. Ac/heat was building ran not controlled in room
The room was ok but it felt grimey. No hot breakfast. Sketchy area around the hotel. Tiny TV. Loud creaky beds. Ac/heat was building ran not controlled in room
4
Bobby
14 Apr 2024
·
Stayed 2 nights
To me this property is outdated. Its wasn’t what I expected seeing the pictures on Expedia and then showing up to the hotel. The room was clean but clearly outdated. The tv was improperly mounted on the wall. There was not light switch and no usb ports for electronics. The ceiling had water damage stains in both the bedroom area and in the bathroom. The furniture was all old and dated.
To me this property is outdated. Its wasn’t what I expected seeing the pictures on Expedia and then showing up to the hotel. The room was clean but clearly outdated. The tv was improperly mounted on the wall. There was not light switch and no usb ports for electronics. The ceiling had water damage stains in both the bedroom area and in the bathroom. The furniture was all old and dated.
2
James
6 Mar 2024
·
Stayed 1 night
Older gentlemen at check-in was rude and grumpy. The mattress on both beds was worn out and felt like sleeping directly on springs. The carpet was dirty and stained. There was no hot water the next morning. When I told the gentlemen at the front desk when checking out, his only response was that he had the same complaint from other customers. I guess it was supposed to make me feel better that I was not the only one who had a cold shower. He made no attempt to make things right and did not even offer an apology. This was a Low Quality Inn.
Older gentlemen at check-in was rude and grumpy. The mattress on both beds was worn out and felt like sleeping directly on springs. The carpet was dirty and stained. There was no hot water the next morning. When I told the gentlemen at the front desk when checking out, his only response was that he had the same complaint from other customers. I guess it was supposed to make me feel better that I was not the only one who had a cold shower. He made no attempt to make things right and did not even offer an apology. This was a Low Quality Inn.
6
Zacheri
7 Mar 2025
·
Stayed 1 night
First room we got was being worked on, no vent covers missing carpets etc. wasn’t gonna give us another room until I asked for a refund. After that changed tone and gave us a better however still very shabby room
First room we got was being worked on, no vent covers missing carpets etc. wasn’t gonna give us another room until I asked for a refund. After that changed tone and gave us a better however still very shabby room
4
paul
14 Apr 2025
·
Stayed 3 nights
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
6
Darrell
2 Sept 2024
·
Stayed 3 nights
Very loud doors. They would slam shut loudly unless you were very careful. Also very noisy guests.
Very loud doors. They would slam shut loudly unless you were very careful. Also very noisy guests.
4
Juan
29 Apr 2024
·
Stayed 1 night
Very old and creepy
Very old and creepy
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent, with frequent complaints about long check-in lines, overbooking or relocations, deposit/refund issues, and unresponsive management. Some staff receive praise for being friendly and helpful.
Related guest reviews
4
Jillian
4 Nov 2024
·
Stayed 2 nights
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
2
Billie
13 Apr 2025
·
Stayed 2 nights
It was absolutely terrible. Asked for a towel for swimming pool was told to go ask cleaning people she said need old towels we t and got them she called manager on us cus she thought we got to many towels. Then put do not disturb sign on door and cleaning lady went in and took our clean towels and left us with none . Will not ever go back and the manager of hotel said oh well I will talk to them about not going in your room with do not disturb sign in the door. Never go back there..
It was absolutely terrible. Asked for a towel for swimming pool was told to go ask cleaning people she said need old towels we t and got them she called manager on us cus she thought we got to many towels. Then put do not disturb sign on door and cleaning lady went in and took our clean towels and left us with none . Will not ever go back and the manager of hotel said oh well I will talk to them about not going in your room with do not disturb sign in the door. Never go back there..
2
Jessica
5 Oct 2025
·
Stayed 1 night
We booked a specific room for the night, they called to ensure we were coming and we stated yes; nothing more to the phone call. Showed up only to be told that they didn't have a room for us and were transferring us to a completely different hotel. Not only were we not told over the phone 2 hrs prior to getting to the property, we missed our reservation that we had and the reason for coming to the area. This was inconvenient and shows that the owner/mgmt was incompetent by not removing the vacancy from sites and they did not inform their staff until the last minute.
We booked a specific room for the night, they called to ensure we were coming and we stated yes; nothing more to the phone call. Showed up only to be told that they didn't have a room for us and were transferring us to a completely different hotel. Not only were we not told over the phone 2 hrs prior to getting to the property, we missed our reservation that we had and the reason for coming to the area. This was inconvenient and shows that the owner/mgmt was incompetent by not removing the vacancy from sites and they did not inform their staff until the last minute.
2
Juan
26 Apr 2025
·
Stayed 1 night
Worst experience staying at this hotel and the whole process of checking in. Poor management and lack of customer awareness, unprofessional. After paying through the app and arriving to the hotel for check in, the guy on the front desk was having a hard time to process my reservation due to a payment done through “expedia” and not through the hotel. Never had an issue like this before in any hotel while paying through hotels.com. I was in the lobby for 20-30 mins waiting for him to contact his boss and figure how he could claim the payment for my 1 night stay. Nevertheless, he was careless of charging me the $100 deposit after the delay. Deposit that wasn’t released back after 4 weeks and a half, having in mind that i had to call 4 times inquiring why it was taking more than the supposedly 3-5 business days. First calls no one knew why or told me to wait. Spoke with the manager in the last calls and finally got resolved. The manager asked for my number to give me a call back for a follow up but never did. I had to check my bank statement daily and finger cross that i could get my money back. Poor management and customer service, lack of best practices on operations and customer awareness. I would recommend anyone who wants to make business with this hotel think twice and have in mind that the indian restaurant is one wall away from the rooms so the food smell is strong and unpleasant. Worst experience, very frustrated and disappointed.
Worst experience staying at this hotel and the whole process of checking in. Poor management and lack of customer awareness, unprofessional. After paying through the app and arriving to the hotel for check in, the guy on the front desk was having a hard time to process my reservation due to a payment done through “expedia” and not through the hotel. Never had an issue like this before in any hotel while paying through hotels.com. I was in the lobby for 20-30 mins waiting for him to contact his boss and figure how he could claim the payment for my 1 night stay. Nevertheless, he was careless of charging me the $100 deposit after the delay. Deposit that wasn’t released back after 4 weeks and a half, having in mind that i had to call 4 times inquiring why it was taking more than the supposedly 3-5 business days. First calls no one knew why or told me to wait. Spoke with the manager in the last calls and finally got resolved. The manager asked for my number to give me a call back for a follow up but never did. I had to check my bank statement daily and finger cross that i could get my money back. Poor management and customer service, lack of best practices on operations and customer awareness. I would recommend anyone who wants to make business with this hotel think twice and have in mind that the indian restaurant is one wall away from the rooms so the food smell is strong and unpleasant. Worst experience, very frustrated and disappointed.
2
Yvonne
17 Feb 2025
·
Stayed 1 night
Booked via Expedia. Arrived to scafolding and crane outside main entrance of property. No real signage of hotel on property either. I guessed that was the hotel. Nevertheless, massive line to enter the proprty just to learn front desk was understaffed. Waited 45 minuntes in line to then learn hotel was overbooked and could not honor ny reservation. All nearby hotels were sold out and had to sleep in my car at nearby gas station. Welp.
Booked via Expedia. Arrived to scafolding and crane outside main entrance of property. No real signage of hotel on property either. I guessed that was the hotel. Nevertheless, massive line to enter the proprty just to learn front desk was understaffed. Waited 45 minuntes in line to then learn hotel was overbooked and could not honor ny reservation. All nearby hotels were sold out and had to sleep in my car at nearby gas station. Welp.
4
Jennifer
16 Feb 2025
·
Stayed 1 night
There was an issue with communication between the hotel and Expedia, this created a huge line of people trying to check in with not enough staff. Took us over two hours to get checked in and people were sent away without a room even though everyone had reservations. Hotel management was calling Expedia at 11:00 pm and was not informing all the people in line of what was going on. Thankful we ended up with a place to sleep but for sure not a place I would ever attempt to stay at again
There was an issue with communication between the hotel and Expedia, this created a huge line of people trying to check in with not enough staff. Took us over two hours to get checked in and people were sent away without a room even though everyone had reservations. Hotel management was calling Expedia at 11:00 pm and was not informing all the people in line of what was going on. Thankful we ended up with a place to sleep but for sure not a place I would ever attempt to stay at again
2
Rachel
9 Nov 2025
·
Stayed 2 nights
We got to the hotel and it was closed. There were no attendants at the desk and the front sliders did not open. We called twice that night with no answer so we were forced to book another (more expensive) hotel for the weekend. I called the next morning to try to get an understanding of that happened and they said “a manager would call me back when he was available” which has not happened within 24 hours of me calling.
We got to the hotel and it was closed. There were no attendants at the desk and the front sliders did not open. We called twice that night with no answer so we were forced to book another (more expensive) hotel for the weekend. I called the next morning to try to get an understanding of that happened and they said “a manager would call me back when he was available” which has not happened within 24 hours of me calling.
2
JENNIFER
21 Feb 2025
·
Stayed 1 night
There was a major glitch with Expedia confirmations. I stood in line for 90 min and was never given an update on what was going on. Absolutely terrible service. The front staff never even called the manager.
There was a major glitch with Expedia confirmations. I stood in line for 90 min and was never given an update on what was going on. Absolutely terrible service. The front staff never even called the manager.
2
Monroe
13 Jun 2024
·
Stayed 2 nights
I Didn’t Receive My $100 Deposit Back Because I Was Accused Of Something I Did Not Do Which Hurt My Feelings To The Core I’m Depressed Behind This There Was A Hole In The Bathroom Door The Hotel Staff Accused Me Of Doing That Which I Was Never Aware It Was There My Girlfriend Who Was Staying With Me Said She Never Did It Either We Dont Know If It Was Someone Else Staying There But We Did Not Do This I Got Scammed Out Of My Deposit Never Again Booking A Room There I Was Innocent&Accused Of Vandalism&I Never Destroyed Nothing Or No Ones Property A Day In My Life It Hurts😔😔😔😔😔😔
I Didn’t Receive My $100 Deposit Back Because I Was Accused Of Something I Did Not Do Which Hurt My Feelings To The Core I’m Depressed Behind This There Was A Hole In The Bathroom Door The Hotel Staff Accused Me Of Doing That Which I Was Never Aware It Was There My Girlfriend Who Was Staying With Me Said She Never Did It Either We Dont Know If It Was Someone Else Staying There But We Did Not Do This I Got Scammed Out Of My Deposit Never Again Booking A Room There I Was Innocent&Accused Of Vandalism&I Never Destroyed Nothing Or No Ones Property A Day In My Life It Hurts😔😔😔😔😔😔
2
Italia
7 Jun 2024
·
Stayed 3 nights
Terrible customer service from manager filthy rooms bag lunch for breakfast disguised as a “continental breakfast” motel under construction so room had to be changed then the next rooms air didn’t work then the last room was acceptable but we were only there for 3 days
Terrible customer service from manager filthy rooms bag lunch for breakfast disguised as a “continental breakfast” motel under construction so room had to be changed then the next rooms air didn’t work then the last room was acceptable but we were only there for 3 days
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AI-generated summary based on recent guest reviews
Location
Convenient to highways, shopping, and local attractions, but several guests felt the area was sketchy and traffic noise affected stays.
Related guest reviews
4
Jillian
4 Nov 2024
·
Stayed 2 nights
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
We came in at 830pm. No one at desk. No one to greet us. Place seemed like a ghost town of a lobby. We walked arounf for 10-15 minutes trying to find someone. Eventually someone came. I ordered a double room. They had none available. They said we will upgrade you to a suite with a ling size at no extra harge but you must pay a $4 cleaning fee. Shouldnt that be part of the room charge. The room inadequate. Maybe 4 sockets for power. No usb connections. Very dimly lit. The carpet is old, we didnt dare walk barefoot. The furniture looked like something from a thrift store. Extension chords everywhere. The front window had tint that was peeling off and bubbling. The room was big but was no suite.we stayed for 2 nites for a family wedding. Coming back from wedding its late at night. Go up to room and the keycard doesnt work..im tired,, its late and i have to go back down to the lobby to get someone to fix the card. Seriously!!!! The parking lot area had questionable folks walking around. And the parking lot was full.of potholes. There is some renovations going on but this place needs to shutdown and spend a month on fixing and upgrading things. Quality Inn shoukd rip the name off of the building. It was not quality whatsoever. I will.never stay there again.
6
Wanda
6 Apr 2025
·
Stayed 2 nights
The bed was WONDERfUL!!! So comfortable clean and nice bedding!!! The property itself is “tired” - worn out and dated-but the POOL is excellent!! Very very clean and well maintained. Location not ideal for relaxing in pool immediately adjacent to highway #4. But pool and patio were beautiful! Tile in bathroom needs refreshing. Hot water in shower DID exist but was limited. Alvin at front desk was very very nice. Great location - great sleep - great price. We’d stay there again.
The bed was WONDERfUL!!! So comfortable clean and nice bedding!!! The property itself is “tired” - worn out and dated-but the POOL is excellent!! Very very clean and well maintained. Location not ideal for relaxing in pool immediately adjacent to highway #4. But pool and patio were beautiful! Tile in bathroom needs refreshing. Hot water in shower DID exist but was limited. Alvin at front desk was very very nice. Great location - great sleep - great price. We’d stay there again.
2
Ashley
17 Feb 2024
·
Stayed 1 night
On the positive the mattresses were comfy and the sheets were clean. In the negative side this hotel is very dated. The bath tub is old school with dirty tiles, the toilet is old and chipped, the breakfast is nonexistent. It’s a bag breakfast with an orange, mini muffins, and a juice. Not as pictured in the ad. The parking lot feels sketchy. The
On the positive the mattresses were comfy and the sheets were clean. In the negative side this hotel is very dated. The bath tub is old school with dirty tiles, the toilet is old and chipped, the breakfast is nonexistent. It’s a bag breakfast with an orange, mini muffins, and a juice. Not as pictured in the ad. The parking lot feels sketchy. The
10
johnie
27 Oct 2024
·
Stayed 5 nights
We like peaceful locations and it sure was close to everything we needed too.
We like peaceful locations and it sure was close to everything we needed too.
10
Eva
27 Apr 2025
·
Stayed 1 night
Location is great for local attractions
Location is great for local attractions
10
Cesar
7 Apr 2025
·
Stayed 2 nights
Located close to dinning and shopping centers. I surely will come back again.
Located close to dinning and shopping centers. I surely will come back again.
4
james
14 Apr 2024
·
Stayed 2 nights
the receptionist was extremely nice. The room was very dirty and marijuana filled the halls. Didn’t feel very safe as people outside would walk right up by our window
the receptionist was extremely nice. The room was very dirty and marijuana filled the halls. Didn’t feel very safe as people outside would walk right up by our window
8
Buenaventura
7 May 2024
·
Stayed 2 nights
Great location with lots of shopping at walking distance. Hotel is being renovated, our room wasn’t but it was very clean. Staff was very friendly.
Great location with lots of shopping at walking distance. Hotel is being renovated, our room wasn’t but it was very clean. Staff was very friendly.
2
Rahulkumar
5 Apr 2024
·
Stayed 2 nights
unsafe, dirty, noisy, no breakfast, loud.
unsafe, dirty, noisy, no breakfast, loud.
10
Jose
21 Jun 2024
·
Stayed 1 night
Great location
Great location
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently unavailable or reduced to a simple grab-and-go bag during renovations, and several guests said listings promised more. Few positive remarks appear about food options.
Related guest reviews
10
Leslie
16 Feb 2024
·
Stayed 1 night
EXCELLENT VALUE. My room was beautiful and very clean and furnishings and carpets, etc., were in excellent condition! I was very very comfortable. Bed and mattress was very upscale, luxury. Elevator carpet was very dirty and back entrance, side entrance needs some cleaning, paint touchups, carpets replaced or deep cleaned! Employees were very nice. BREAKFAST was disappointing. Coffee with a brown bag take away of 1 orange, 2 small muffins, a small juice. NOT what I expected at all. Should put out even the smallest buffet selections like granola bars, breakfast bars, bowl or fruits, coffee, milk, boxed cereals, pop tarts, etc. LOTS of IDEAS to do an affordable selection of breakfast bits.
EXCELLENT VALUE. My room was beautiful and very clean and furnishings and carpets, etc., were in excellent condition! I was very very comfortable. Bed and mattress was very upscale, luxury. Elevator carpet was very dirty and back entrance, side entrance needs some cleaning, paint touchups, carpets replaced or deep cleaned! Employees were very nice. BREAKFAST was disappointing. Coffee with a brown bag take away of 1 orange, 2 small muffins, a small juice. NOT what I expected at all. Should put out even the smallest buffet selections like granola bars, breakfast bars, bowl or fruits, coffee, milk, boxed cereals, pop tarts, etc. LOTS of IDEAS to do an affordable selection of breakfast bits.
2
David
27 Oct 2024
·
Stayed 6 nights
The pool was not usable there was no continental breakfast it was a bag breakfast
The pool was not usable there was no continental breakfast it was a bag breakfast
4
Thomas
19 Jan 2024
·
Stayed 1 night
Very old not like pictures only breakfast bags
Very old not like pictures only breakfast bags
4
paul
14 Apr 2025
·
Stayed 3 nights
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
Price was good, room was clean and that is all. Room had 1 chair, no nightstands, door to pool area had no gasket so we heard the I-4 traffic all night all. Bed was hard as a rock. Shower had warm to cold water all 3 nights we stayed there.Congenital breakfast was a brown paper lunch bag with small amount of food and drinks. Ice machine was broken. I would have changed if I had the option.
8
Marcelo
12 May 2024
·
Stayed 2 nights
Everything is goood just no breakfast just bags but it’s ok
Everything is goood just no breakfast just bags but it’s ok
4
David
9 Feb 2024
·
Stayed 1 night
No hot water. No breakfast. Room smelled. $4 cleaning fee!? $100 security deposit!?
No hot water. No breakfast. Room smelled. $4 cleaning fee!? $100 security deposit!?
4
Sueann
5 May 2024
·
Stayed 2 nights
staff mislead customers that breafast will be at 7, did not informed the customer that because they are under renovation the dinning will not be open. breakfast in a brown paper bags like they are given to homeless people. No hot water in the rooms and they didn't apologize to customers.
staff mislead customers that breafast will be at 7, did not informed the customer that because they are under renovation the dinning will not be open. breakfast in a brown paper bags like they are given to homeless people. No hot water in the rooms and they didn't apologize to customers.
2
Nicola
9 Mar 2025
·
Stayed 1 night
this hotel is very bad. smelly, dirty, breakfast is a box to go. terrible
this hotel is very bad. smelly, dirty, breakfast is a box to go. terrible
4
tina
27 Apr 2025
·
Stayed 1 night
on the website says free breakfast there is none , room was old smelt funny and the bathroom sealing had mold all over it i would never stay here again
on the website says free breakfast there is none , room was old smelt funny and the bathroom sealing had mold all over it i would never stay here again
4
Joan
7 Apr 2024
·
Stayed 1 night
The hotel was shabby and in need of updating and redecorating. Staff were unhelpful and uncommunicative. On checking in we were told breakfast times but when we went down in the morning we were told there was no breakfast because the kitchen was being renovated. I would not stay in a Quality Inn again
The hotel was shabby and in need of updating and redecorating. Staff were unhelpful and uncommunicative. On checking in we were told breakfast times but when we went down in the morning we were told there was no breakfast because the kitchen was being renovated. I would not stay in a Quality Inn again
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AI-generated summary based on recent guest reviews
10
Arianna
last week
·
Stayed 2 nights
Super clean hotel and nice staff
Super clean hotel and nice staff
8
Donna
2 weeks ago
·
Stayed 2 nights
The bed was fine for back issues. The. Would stay there again .pillows were nice The TV was set up oddly. Do not think there is a continental breakfast, because that's not true. It was nice and clean and fairly quiet
The bed was fine for back issues. The. Would stay there again .pillows were nice The TV was set up oddly. Do not think there is a continental breakfast, because that's not true. It was nice and clean and fairly quiet
10
Natalia
4 weeks ago
·
Stayed 2 nights
We had a very good time. Peaceful, very clean all over. Amazing reception staff, very polite, helpful and professional. Thank you!!
We had a very good time. Peaceful, very clean all over. Amazing reception staff, very polite, helpful and professional. Thank you!!
10
Penny
4 weeks ago
·
Stayed 2 nights
Great place would recommend to other people to stay here.room nice people nice
Great place would recommend to other people to stay here.room nice people nice
4
Michael
15 Sept 2026
·
Stayed 2 nights
staff were never at front desk.
staff were never at front desk.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 03:00
Before 11:00
Security deposit
USD 100 per accommodation on arrival.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: 82.87111960747528USD
- 2026-10-19: 94.61989958621979USD
- 2026-10-22: 88.85357651611329USD
- 2026-10-23: 88.85357651611329USD
- 2026-10-24: 91.69059428144837USD
- 2026-10-25: 91.69059428144837USD
- 2026-10-29: 105.88606855995941USD
- 2026-10-31: 118.03915340810396USD
- 2026-11-02: 86.21364260552217USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 10:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for cooked-to-order breakfast: approximately USD 10 to 14 for adults, and USD 7 to 10 for children
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Vending machines
Parking
Parking
Free parking
Parking Onsite
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Designated smoking area
Self laundry
24-Hour Front Desk
Internet
Free wi-fi