Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included for guests. The specific serving hours are not mentioned.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a pet fee of USD 20 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Specific details about step-free entrances and bathrooms are not mentioned.

Where is the hotel located in relation to key landmarks?

The hotel is located in Willows, within a 5-minute drive of Willows Westside Mall Shopping Center and Willows Museum. It is approximately 6.8 miles from Thunderhill Raceway Park and 8.6 miles from Sacramento National Wildlife Refuge.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. However, it is closed seasonally from March 19 to April 30 and on certain weekdays.

Holiday Inn Express Hotel & Suites Willows

Average nightly price at Holiday Inn Express Hotel & Suites Willows by IHG by month, last 12 months (USD)
Month	Average price
January	US$120
February	US$126
March	US$123
April	US$141
May	US$134
June	US$132
July	US$115
August	US$133
September	US$135
October	US$156
November	US$136
December	US$101

What guests think

Across reviews, Holiday Inn Express Hotel & Suites Willows by IHG is praised for very clean, comfortable rooms, friendly, efficient staff, and a convenient location just off I-5 with handy dining nearby, making it a dependable choice in the area.

Breakfast is widely liked for variety and taste, though a few guests found some items mediocre and disliked the use of styrofoam. Facilities feedback is mixed: reports include an out-of-service or lukewarm hot tub, a cold or occasionally dirty pool, sporadically broken ice machines, and a one-off elevator outage. Some guests noted noise from hallways or the freeway, aging or minor maintenance problems, and occasionally slow or spotty Wi-Fi. A solid stop for road-trippers seeking a straightforward overnight.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and well lit, with some covered options. Several guests reported the hot tub out of service or lukewarm, a cold or occasionally dirty pool, broken ice machines on some floors, and an isolated elevator outage.

Related guest reviews

10

Autumn

27 Jan 2025

·

Stayed 1 night

Didn't like that the elevator wasn't working when we checked in. But other than that, everything was great!

10

Patricia

20 Jun 2024

·

Stayed 1 night

Nice gym

6

Aleks

2 Sept 2025

·

Stayed 2 nights

The door to the room didn’t always close. It would bounce open sometimes when it was closing, and we would have to go back and make sure that it was actually closed. Also, the hot tub was down for repairs during our stay unfortunately, and the tile that they chose for the pool deck surround area is extremely slippery even when you don’t have wet feet from the pool. location: convenient. quality: probably not staying there again.

10

Dan

13 Aug 2023

·

Stayed 1 night

Nice, quiet, clean, comfortable. I would have give 5 stars if not for their ice machine issues.

10

Eric

21 Nov 2024

·

Stayed 1 night

Covered parking

6

Al

28 Sept 2023

·

Stayed 1 night

The hot tub was barely warm and the pool was ice cold. My wife snd I spent 20 min trying to figure out how to watch basic tv and couldn't. So overall not a good experience.

10

Jodie

28 Sept 2025

·

Stayed 1 night

After just spending a week in other hotels for a family vacation , we opted to stop on our way home. This hotel was super clean, excellent staff and the best room of our trip with comfortable beds. The only criticism is that the hot tub was out of servive and the pool seemed dirty. Breakfast was amazing! Thank you!

10

Kenneth

17 Dec 2024

·

Stayed 1 night

Check in was quick and efficient. Our room was clean and well stocked. The shower had great water pressure, the bed was clean and comfy. Parking was great and the motel was easy to find from the freeway.

10

AARON

29 Jul 2025

·

Stayed 1 night

Great, however please get icemakers working on all levels. Not fun to travel down a level to get ice. I have been there every 6 weeks and 1 ice maker still wasn't fixed. 2 months out already....Otherwise, stay, breakfast, cookies for snack time in evening are 5 stars!

10

Michelle

23 Dec 2024

·

Stayed 1 night

Easy check in, lots of free parking.

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Cleanliness

Cleanliness draws frequent praise across rooms and public areas. A few isolated issues were noted, including stained linens or shower surfaces and a single report of bugs.

Related guest reviews

10

Donna

26 Jul 2023

·

Stayed 1 night

Very clean and even smelled clean and fresh. Breakfast was good and eating area very clean. Staff was very helpful.

10

David

12 Jan 2025

·

Stayed 1 night

Fast efficient service - large, clean comfortable room

4

Michelle

27 May 2024

·

Stayed 1 night

The hotel facilities and staff were fine but there were bugs (cockroaches, I think) in the bathroom and windowsill. Yuck!

8

Darrin

3 Dec 2025

·

Stayed 1 night

Clean and comfortable room.

10

Erica

7 Sept 2025

·

Stayed 2 nights

Very clean

10

Cheryl

11 Dec 2025

·

Stayed 1 night

Staff was friendly and helpful especially the gentleman working the breakfast area. The room was spotless and he stayed on top of making sure the food items were replenished.

10

Leslie

29 Dec 2024

·

Stayed 1 night

Very clean and conveniently located. Friendly professional staff.

10

Buu

24 Dec 2025

·

Stayed 1 night

The staff was very helpful and professional. Room and hotel are clean and well maintained. We are very pleased and planning to stay there again.

10

Jodie

28 Sept 2025

·

Stayed 1 night

After just spending a week in other hotels for a family vacation , we opted to stop on our way home. This hotel was super clean, excellent staff and the best room of our trip with comfortable beds. The only criticism is that the hot tub was out of servive and the pool seemed dirty. Breakfast was amazing! Thank you!

6

Estela

1 Jul 2024

·

Stayed 1 night

Overall good property easy access to highway. Some stains on sheets and some stains in the shower but over all a average stay.

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Rooms

Rooms are often spacious with comfortable beds and useful in-room conveniences. Some guests mention hallway or freeway noise, aging or minor maintenance problems, and occasionally slow or spotty Wi-Fi.

Related guest reviews

8

lauren

23 Dec 2025

·

Stayed 1 night

Room was nice, though a little old. Loud kids in the hallway.

2

Emma

19 Jan 2024

·

Stayed 1 night

I stayed in 304, and big noise all the night, I reported it to hotel, nothing changed. No room change and awake all night

10

Charlotte

1 Dec 2025

·

Stayed 1 night

This hotel is quite amazing considering the cost. It was packed and of course a little loud as hotels can be (dogs, kids, etc.) but we had earplugs and a sound machine app that kept us sleeping through it. The room was so nice, the breakfast was actually GOOD (for once LOL) - they had little omelettes that were - no joke - delicious. The service was great. A couple of things that need to be updated: the main light was out in our room (221) which I failed to mention. There needs to be a fan in the bathrooms - no fan, no windows is not great for moisture and mold OR smell/noise blockage. There could also be one more rolly cart - we had to wait about 45 min before one was available since it was the Sunday after Thanksgiving and the hotel was full. Otherwise it was a reallllly great stay. Comfortable beds, super good water pressure, well appointed, great decor. VERY CLEAN. We were really impressed for the price. Oh - the fridges were quite large compared to other hotels, too. We had a cooler full of food and it all fit nicely. All in all, I would 100% stay at this hotel again. They just need to put in fans in the bathrooms and it would basically be perfect.

6

Andrew

5 Nov 2023

·

Stayed 1 night

Seemed a little noisy at times in the hall, 8:00 at night or so! The bathtub faucet leeks also.

10

Olivier

2 May 2023

·

Stayed 3 nights

Some noise from the nearby freeway, although did not bother me the second or third night. Ask for a room facing east (odd room number) which should be more quiet.

8

Elisabeth

24 Mar 2024

·

Stayed 1 night

Fine for a quick overnight on a road trip. Staff were courteous and hotel was very clean. Sofa bed was terrible. Our son felt every spring under the thin mattress. Regular beds were very comfortable. Brrakfast was fine but the styrofoam plates ruined it. What a terrible waste. We chamged our return reservation to another hotel with a better sleeping option for our 5th family member.

10

Staci

30 Mar 2024

·

Stayed 1 night

Great breakfast. Comfortable beds. Clean. Spotty WiFi.

10

Kathryn

11 Jan 2025

·

Stayed 1 night

We’ve stayed here before. As previously the property is well maintained. The bed is comfortable and the rooms are very clean. We did report a problem with the heater. I’m hopeful they will have maintenance fix the problem or not rent the room. Every time the heater turned off it clicked very loudly for 60-90 seconds before it silenced. It happened at least 7x

8

Cheng Sin

24 Sept 2023

·

Stayed 1 night

Things are fine. Breakfast is good. Surrounding is nice. The only minus thing is noise. We were on the 2nd floor. We could hear CLEARLY every time when the people above us on the 3rd floor walked.

8

Candace

5 Jun 2025

·

Stayed 3 nights

The room was clean but it was a little noisy. Also, the shower did not drain well.

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Service

Staff are widely described as friendly, helpful, and efficient, with quick check-in. There are occasional complaints about rudeness or an unfriendly attitude.

Related guest reviews

10

Scott

31 Jan 2025

·

Stayed 1 night

Staff was so welcoming and suggested an excellent restaurant. Everything was perfect. We will stay here again.

10

TIM

11 Jul 2025

·

Stayed 1 night

No wait. Easy check in.

10

Lorraine

23 Nov 2024

·

Stayed 1 night

Staff went above and beyond to try and assist with my rental car that would not start. Even gave me a ride to the hospital i was working at when car would not start. Thank you!

10

Julie

16 Sept 2023

·

Stayed 1 night

Staff were annoyed. If you don't like your job, change it.

10

Cheryl

11 Dec 2025

·

Stayed 1 night

Staff was friendly and helpful especially the gentleman working the breakfast area. The room was spotless and he stayed on top of making sure the food items were replenished.

6

Kathryn

17 Apr 2024

·

Stayed 1 night

Stay way fine , staff in the morning of check out was a little rude

10

Francisco

3 Dec 2023

·

Stayed 1 night

The Staff was very friendly from the moment we stepped in and made our check-in experience fast and easy

10

Buu

24 Dec 2025

·

Stayed 1 night

The staff was very helpful and professional. Room and hotel are clean and well maintained. We are very pleased and planning to stay there again.

10

Dawn

30 Mar 2025

·

Stayed 2 nights

I stay here because my husband does thunder hill track and the ratings are great. The staff here is awesome, especially Jonathan. My second time staying here and I will be back. The breakfast is amazing for a quick stay.

6

Jim

8 Nov 2023

·

Stayed 1 night

Had to change rooms.....first one had pipes banging in the wall and the phone did not work. Front desk person was not the friendliest, and slight hint of an attitude.

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Location

Conveniently located just off I-5 near dining, gas, and Starbucks, and many felt the area was safe. Handy for Thunderhill Raceway visitors and road trips.

Related guest reviews

10

Priscilla

24 Jul 2023

·

Our third great stay at this hotel after our first leg of our road trip. Pet friendly, clean, convenient, right off the freeway, and next to several places to eat, including Starbucks next door. As we just sleep and get back on the road the next day, we don’t use the pool, but everything else was comfortable and felt safe. Coming home, we made the mistake of trying an Embassy Suites in Sacramento. Should have stayed here instead!

10

Joe

25 Nov 2023

·

Stayed 1 night

Convenient from the freeway

10

Aileen

29 Jul 2023

·

Stayed 1 night

We loved our short stay at this hotel. We got the suite and it was spacious for my 3 children and husband and I. The hotel is very convenient because it was right off the freeway. It wasn’t noisy and we got a good night’s rest. The best part of the stay was breakfast. It had plenty of options for everyone. We will stay here again.

10

Ulysses

16 Nov 2023

·

Stayed 1 night

Polite, efficient check-in. Updated clean facility. No idea what’s around the property as it’s dark outside and we’re just here for a good night’s sleep on a 2 day journey. It’s quiet and about a 1/2 mile off the highway, so it’s quiet.

10

Gloria

2 Aug 2023

·

Stayed 1 night

This hotel is very clean and has quite a few stores and dining near by

10

Kimberly

6 Aug 2023

·

Stayed 1 night

Stopped here on my drive up to Washington. Some of the other options a few miles down the road were not in safe locations. This hotel seemed to be in a much better area. The hotel is great, the room was comfortable and well appointed. Staff was very friendly.

10

Mary

23 May 2023

·

Stayed 2 nights

We appreciated and enjoyed the comfort of the room - spacious bathroom and bathroom, good TV, wonderful bed and great pillows. It had everything we needed for a pleasant weekend stay while attending graduation in Chico. Starbucks right next door was a plus.

10

Joseph

14 Aug 2024

·

Stayed 1 night

Close on and off to freeway . Quiet and clean good breakfast options

10

Joseph

28 Jan 2023

·

Stayed 1 night

nice hotel easy access to interstate close to food

10

Scott

21 Mar 2024

·

Stayed 1 night

Easy freeway access, safe and quiet.

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Dining

Breakfast earns consistent praise for variety and taste, with items like omelettes, pancakes, and pastries. Some feedback cites mediocre eggs or the use of styrofoam plates and cups.

Related guest reviews

8

Jeffrey

6 Sept 2025

·

Stayed 3 nights

Certainly one of the better hotels in Willows. As a slightly aging hotel it looks like they are making efforts to stay ahead of the curve. The complimentary breakfast needs a little work. Who ever cooks the scrambled eggs in the morning needs to back off the heat a bit. They were uneatable the last couple of times. New coffee machines were nice.

10

Jacque

21 Sept 2023

·

Stayed 1 night

The staff was courteous and attentive. Always stayed busy - especially finding things to clean (like wiping doorknobs and mopping high traffic areas). Parking was covered and in a safe area. The breakfast was impeccably neat and served in polished chaffing dishes and not bad for the typical continental items! I was extremely impressed and would go back.

8

Elizabeth

6 Dec 2023

·

Stayed 1 night

Great breakfast, loved the omelets. Friendly staff and very comfortable room.

10

Aileen

29 Jul 2023

·

Stayed 1 night

We loved our short stay at this hotel. We got the suite and it was spacious for my 3 children and husband and I. The hotel is very convenient because it was right off the freeway. It wasn’t noisy and we got a good night’s rest. The best part of the stay was breakfast. It had plenty of options for everyone. We will stay here again.

10

Charlotte

1 Dec 2025

·

Stayed 1 night

This hotel is quite amazing considering the cost. It was packed and of course a little loud as hotels can be (dogs, kids, etc.) but we had earplugs and a sound machine app that kept us sleeping through it. The room was so nice, the breakfast was actually GOOD (for once LOL) - they had little omelettes that were - no joke - delicious. The service was great. A couple of things that need to be updated: the main light was out in our room (221) which I failed to mention. There needs to be a fan in the bathrooms - no fan, no windows is not great for moisture and mold OR smell/noise blockage. There could also be one more rolly cart - we had to wait about 45 min before one was available since it was the Sunday after Thanksgiving and the hotel was full. Otherwise it was a reallllly great stay. Comfortable beds, super good water pressure, well appointed, great decor. VERY CLEAN. We were really impressed for the price. Oh - the fridges were quite large compared to other hotels, too. We had a cooler full of food and it all fit nicely. All in all, I would 100% stay at this hotel again. They just need to put in fans in the bathrooms and it would basically be perfect.

10

jemima

4 Apr 2023

·

Stayed 1 night

The lobby was cheerful and welcoming. The breakfast had quality options. Wished the outdoor pool was warmer. Too cold to enjoy it.

10

Sarah

20 Jul 2024

·

Stayed 1 night

We were very pleased with our stay. All three of the staff people I dealt with were friendly and helpful. Our family of five was given a room on the ground floor near an exit to the parking lot, and on the same hall as the laundry, which was very convenient since we had several loads to do. There was only one set of machines but luckily no one else was using them. The room itself had all the conveniences we would hope for, including a microwave, fridge, keurig with regular and decaf, good soap and shampoo, and plenty of towels and pillows (they cheerfully provided more as needed). There were lots of surfaces to put things on and plenty of outlets for charging electronics. It was very clean. The only problem was the bathroom exhaust fan didn’t work. Also while the pullout couch seemed quite new, its mattress was old. Pro tip for all cheap sleeper sofas: put the pullout mattress on the floor to avoid the horrible bed frame bar digging into your back. Then it was fine for our teenage son. The breakfast was fantastic with pancakes, eggs, omelettes, sausage, bacon, biscuits, pastries, toast and bagels, yogurt, bananas, oatmeal with nuts and cranberries, coffee, juice, cereal, milk, etc. We won’t even need lunch after that!

10

Staci

30 Mar 2024

·

Stayed 1 night

Great breakfast. Comfortable beds. Clean. Spotty WiFi.

10

Jodie

28 Sept 2025

·

Stayed 1 night

After just spending a week in other hotels for a family vacation , we opted to stop on our way home. This hotel was super clean, excellent staff and the best room of our trip with comfortable beds. The only criticism is that the hot tub was out of servive and the pool seemed dirty. Breakfast was amazing! Thank you!

10

Nancy

24 Dec 2022

·

Stayed 1 night

The breakfast was very nice with the choice of omelettes and other interesting items. What was disappointing was the use of styrofoam for plates and cups.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $167	10 $197
11 $135	12 $108	13 $117	14 $126	15 $161	16	17 $146
18 $165	19 $108	20 $151	21 $133	22 $135	23 $154	24 $169
25 $103	26 $104	27 $119	28 $95	29 $147	30 $194	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $98	3 $129	4 $124	5 $96	6 $183	7 $188
8 $118	9 $114	10 $111	11 $111	12 $158	13 $229	14 $236
15 $121	16 $114	17 $114	18 $108	19 $112	20 $127	21 $115
22 $93	23 $98	24 $114	25 $111	26 $93	27 $122	28 $122
29 $112	30 $108

Holiday Inn Express Hotel & Suites Willows by IHG

Prices for Holiday Inn Express Hotel & Suites Willows by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room (Specialty)

Suite, 1 Bedroom

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Access Tub)

Suite, Multiple Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility Access Tub)

Standard Room

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Hotel & Suites Willows by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Willows by IHG

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