Name: Holiday Inn Express Hotel & Suites Goshen by IHG
Address: 1415 Lincolnway East US 33, Goshen, Indiana, United States of America, Goshen, Indiana, US
Price range: US$107–US$293 per night
Rating: 7.7

What guests think

At Holiday Inn Express Hotel & Suites Goshen by IHG, guests often praise the tasty breakfast and comfortable, generally clean rooms, but recurring concerns include a cold or closed pool, maintenance issues with AC, plumbing and elevators, and inconsistent service.

The location is quiet and useful for area visits, though several note limited nearby dining and dark exterior lighting that makes the entrance hard to find. Rooms are generally spacious, but decor can feel dated and some guests mention late-night noise. Expect a straightforward stay geared toward value rather than amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the indoor pool being unheated, very cold, or closed; this was a recurring disappointment. There are occasional elevator issues and a few comments about limited parking or dark exterior lighting.

Related guest reviews

8

Travis

1 Aug 2025

·

Stayed 1 night

This property was ok. My friend said it was two years old. For being only two years old the building was pretty run down. Stains on the ceiling, floor, tub, under the sink. Elevator was rickety. Pool heater was not working and water was ice cold. Now for the good. Sheets were nice and clean, room appeared clean, breakfast was amazing. The lady that was preparing the breakfast was very nice and made sure everyone had what they needed.

8

Amanda

25 May 2025

·

Stayed 1 night

Very clean and friendly staff. Only complaint is the pool was freezing, couldn’t even get in.

8

Isaac

2 Jan 2025

·

Stayed 11 nights

Nice looking on a open space but elevator stoped working on the first night I got there I had to take the stairs

6

Lester

26 May 2024

·

Stayed 1 night

Wasn’t advertised that pool is closed

8

Raymond

20 Sept 2024

·

Stayed 4 nights

There really wasn't enough parking

8

Krysten

30 Apr 2025

·

Stayed 1 night

Everything was great except the pool was ice cold. It was disappointing since it was the whole reason for our stay.

8

Virginia

11 Aug 2025

·

Stayed 1 night

The pool was not heated and was very cold. Very disappointed with regards to the pool. The tub in the room when taking a shower would not drain properly. Believe that it should be taken care of. The pool was the biggest disappointment.

4

Brian

18 Nov 2025

·

Stayed 1 night

The pool was Ice cold, they didn't even turn the heat on I had a 10

6

Kurt

16 Mar 2025

·

Stayed 1 night

Indoor pool water was freezing and we found hair floating in the pool.

6

monica

27 Oct 2025

·

Stayed 2 nights

I submitted a request through Hotels.com to accommodate my disability need of having a lower bed. I picked this hotel because it said the beds in the handicap units were lower but if they were lower they weren't low enough for a disabled person to safely transfer into the bed. The bed height needs to be around 21 or 22 inches from the floor. When I asked the front desk person about getting someone to remove the bed frame to lower the bed, she said she couldn't do that. She really had a "don't care" attitude and said she didn't see anything on the reservation. Fortunately there was barely enough room to place an air mattress in the room that I slept on. If there hadn't been enough room for the air mattress and had we not anticipated a potential problem, I am not sure what we couldn't have done. The mirror was not lower in the bathroom for me to use and the pool was ice cold. Besides those complaints it was very nice, clean and well cared for.

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Cleanliness

Many guests found rooms very clean, but several noted lapses such as hair in linens, dirty tubs, stains, or missed housekeeping. Overall cleanliness feedback is mixed.

Related guest reviews

8

Samuel

7 May 2025

·

Stayed 1 night

Clean nothing wrong great place to stay. Good price.

4

Samantha

5 May 2024

·

Stayed 1 night

Was placed in three separate rooms, each room had issues before the third room… third room was not even cleaned toe nail clippings on the floor, sheets looked used before our stay.

6

Dennis

29 Mar 2023

·

Stayed 1 night

Close to Greencroft to visit Breakfast was quite good with a lot of variety. We had adequate space. The bath tub looked dirty. Disappointed the pool was not in service. It is a big reason we chose your hotel for our one night stay!

6

Donald

9 Jun 2024

·

Stayed 3 nights

Had to ask for change of towels, replacement/refresh of coffee pods. towel hooks on back of bathroom door missing; light by side of bed didn't work; centipede on bathroom floor the day we left.

10

Kenneth

30 Jun 2025

·

Stayed 3 nights

Room was very clean, staff were friendly and helpful, quiet location for the most part, decent breakfast. Cant go wrong for the money.

10

Randy

5 Jul 2025

·

Stayed 1 night

Our room was very clean. The facilities was well kept. The exterior landscaping needed a little tidying up but overall pleased with our stay

4

Crystal

14 Sept 2024

·

Stayed 1 night

The property is very dark and dated. We found a hair in the bed and hair in the bathroom and shower. We were hot so we set the air conditioner to 65 but it wasn't any better. We expected an HVAC but there was only a windrow unit that didn't reach the bathroom at all.

8

Michael

11 May 2025

·

Stayed 1 night

Nice clean place bed and pillows were comfortable room was very nice size staff was helpful

2

DeAndre

24 Sept 2023

·

Stayed 2 nights

The room was not very clean

10

Robert

25 Jun 2025

·

Stayed 2 nights

Very nice, up to date property. Large, clean rooms. Spotless breakfast area.

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Rooms

Rooms are generally spacious with comfortable beds, but decor feels dated or worn to some guests. Reported issues include AC or temperature control problems, plumbing or drain concerns, and occasional noise.

Related guest reviews

4

Shenika

24 Jun 2024

·

Stayed 1 night

The air conditioning was not working in the room. I told the front desk. They said once they helped the person on the phone they would move me. They never contacted me. The air conditioning unit leaked all over the floor. I have pictures.

8

Peggy

22 Jul 2024

·

Stayed 1 night

The tv wasn't working in the room. We managed to unplug it and figure it out ourselves. Couldn't adjust the temperature. Couldn't open our blinds. All in all, nothing that would make us not stay here again. Just odd things that weren't expected. Staff were pleasant. Breakfast was good. Of course, the beds and pillows were top-notch.

6

cynthia

14 Dec 2024

·

Stayed 1 night

Property needs to be updated asap.

8

Virginia

11 Aug 2025

·

Stayed 1 night

The pool was not heated and was very cold. Very disappointed with regards to the pool. The tub in the room when taking a shower would not drain properly. Believe that it should be taken care of. The pool was the biggest disappointment.

10

Ronald

22 Jun 2024

·

Stayed 1 night

Very nice! Large rooms and clean! The staff is very friendly and helpful. I only stayed for 1 night but I highly recommend!

6

Robert

22 Sept 2025

·

Stayed 2 nights

Stayed in room 201. Very noisy as doors closed and poeple above at midnight to 2 AM. Otherwise, beds were nice and clean and rooms adequate.

4

Naveen

7 Sept 2024

·

Stayed 1 night

Dated property, old shower with low water pressure. Very limited options for breakfast. Worst-coffee-ever, weak, watery, flavorless. Extremely low value for the price we paid. Certainly the worst Holiday Inn Express I have stayed at. Felt more like Motel 6 or Red Roof Inn, brands I avoid like the plague. Owners appear to be extreme penny pinchers!

8

Cecilia

14 Sept 2025

·

Stayed 1 night

Rooms need refreshed, looking little worn

10

Brandon

16 Sept 2025

·

Stayed 1 night

This is a nice place to stay if you’re going through Goshen. The breakfast is still omelettes, biscuits and gravy, cereal selections. Beds are nice and soft. Would definitely stay here again.

10

Robert

25 Jun 2025

·

Stayed 2 nights

Very nice, up to date property. Large, clean rooms. Spotless breakfast area.

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Service

Staff are often described as friendly and helpful, especially at breakfast, yet experiences vary. Some guests reported rude or unresponsive front desk interactions, reservation or room assignment problems, and confusion about billing or holds.

Related guest reviews

10

Oria Jean

22 Jun 2024

·

Stayed 3 nights

The staff was pleasant, the breakfast was amazing, and i was totally impressed with the cleanliness of the entire hotel. Thank you for a wonderful stsy.

2

Jacalyn

24 Aug 2025

·

Stayed 2 nights

I made my reservation about 4 months in advance. Specified that I required a 1st floor room with 2 queen beds & a roll in shower. I was advised to contact the hotel directly to request that. I did that immediately & was told my reservation was confirmed as requested. I checked monthly & was assured it was set. Again I called the hotel directly the day before my reservation & was told my room as requested would be ready. Upon arrival on 8/23/25, the lady at the front desk said the I reserved was not available because the guest staying there requested an additional night. She saw that I had my severely handicapped granddaughter with me & she could not be bathed without a roll in shower! When I said that was unacceptable (in a calm voice/tone), she told me to calm down. She also threatened to call the police! I had no other choice except to find a different hotel!

10

Rebecca

29 Mar 2025

·

Stayed 1 night

Friendly staff, nice clean room. Convenient location.

8

Morris

4 Sept 2023

·

Stayed 1 night

The woman in the breakfast kitchen was absolutely a kind and sweet person. She deserves a big shout out! Very helpful and very clean.

6

Juana

15 Oct 2024

·

Stayed 1 night

Staff was great when I checked in, room was clean. When checking out, I asked about extra charges made on my card, since I paid and booked through a 3rd party. Staff was rude, huffed and puffed about having to take time to check my account. Overall the good experience was overshadowed by the rudeness of this one employee, who clearly was upset about doing her job.

10

Kenneth

30 Jun 2025

·

Stayed 3 nights

Room was very clean, staff were friendly and helpful, quiet location for the most part, decent breakfast. Cant go wrong for the money.

2

Barry

22 Jun 2025

·

Stayed 3 nights

After speaking with the front desk to alert them that our trip was delayed twice and confirming that they wouldnt give our room away when we arrived a day late. We arrive and were turned away from the room we prepaid for and was told they would've even guve us a refund. Will never use again

10

Christina

12 Feb 2024

·

Stayed 5 nights

Staff was EXTREMELY friendly and helpful.

6

monica

27 Oct 2025

·

Stayed 2 nights

I submitted a request through Hotels.com to accommodate my disability need of having a lower bed. I picked this hotel because it said the beds in the handicap units were lower but if they were lower they weren't low enough for a disabled person to safely transfer into the bed. The bed height needs to be around 21 or 22 inches from the floor. When I asked the front desk person about getting someone to remove the bed frame to lower the bed, she said she couldn't do that. She really had a "don't care" attitude and said she didn't see anything on the reservation. Fortunately there was barely enough room to place an air mattress in the room that I slept on. If there hadn't been enough room for the air mattress and had we not anticipated a potential problem, I am not sure what we couldn't have done. The mirror was not lower in the bathroom for me to use and the pool was ice cold. Besides those complaints it was very nice, clean and well cared for.

4

Sandra

14 Sept 2025

·

Stayed 2 nights

Customer service was not pleasant or friendly. Our door was open upon a late arrival along with 4 other doors on the floor. We needed additional towels and called down and no connection to front desk. Beds were comfortable.

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Location

Quiet, safe setting that many find convenient for Goshen, with a park or walking trail across the street. Downsides include limited nearby dining and a dark, hard to find entrance at night.

Related guest reviews

10

Paul

4 Oct 2024

·

Stayed 4 nights

Staff made sure we had ever we needed, quiet and clean. Beautiful walking trail across the street

8

Barry

21 Apr 2025

·

Stayed 3 nights

Convenient location. Good breakfast. Friendly staff.

8

Sherryl

28 May 2024

·

Stayed 1 night

Way out in the country. No place to get off of 80/90 to it. Lights weren’t working, and the AC wasn’t working.

10

Rebecca

29 Mar 2025

·

Stayed 1 night

Friendly staff, nice clean room. Convenient location.

8

Tim

11 Apr 2024

·

Stayed 2 nights

Not a lot of restaurants near by. None of any quality

8

Amy

21 Jul 2025

·

Stayed 3 nights

I liked the location. Great breakfast, clean. Good service.

10

Nancy

6 Feb 2024

·

Stayed 2 nights

Near but not too close to dining and shopping places! Very nice, comfortable beds, great breakfast!

10

Betsy

3 Sept 2024

·

Stayed 1 night

It’s was my first time being in Goshen, IN and the area is nice and quiet. The only problem we had was finding the hotel parking lot entrance because the area is dark. There are no street lights and the hotel had no outside lights. There was no lights on the building or the door entrance. Other than those issues the hotel staff are very welcoming and nice. I would stay here again when visiting Goshen again.

8

VICKIE

30 Sept 2024

·

Stayed 1 night

Excellent staff, quiet, and safe area.

10

Anne

25 May 2024

·

Stayed 1 night

Just here for a quick stop. Nice little park scross street

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, with attentive breakfast staff. Occasional comments note limited options or weak coffee.

Related guest reviews

8

Kathryn

28 Mar 2025

·

Stayed 1 night

Good place for the cost we paid. The rooms were basic with minimal supplies for morning coffee. The in-room appliances and heating systems need updating, very loud and clunky. Beds are comfortable. Sunday morning breakfast kitchen staff very accommodating and professional.

10

Marc

1 Oct 2023

·

Stayed 2 nights

They have a great breakfast. Room was clean and quiet.

8

Travis

1 Aug 2025

·

Stayed 1 night

This property was ok. My friend said it was two years old. For being only two years old the building was pretty run down. Stains on the ceiling, floor, tub, under the sink. Elevator was rickety. Pool heater was not working and water was ice cold. Now for the good. Sheets were nice and clean, room appeared clean, breakfast was amazing. The lady that was preparing the breakfast was very nice and made sure everyone had what they needed.

10

Oria Jean

22 Jun 2024

·

Stayed 3 nights

The staff was pleasant, the breakfast was amazing, and i was totally impressed with the cleanliness of the entire hotel. Thank you for a wonderful stsy.

8

Christopher

24 Aug 2025

·

Stayed 1 night

Check in was great. Breakfast was great. Some of the exercise equipment was not fully functional. The sink in our bathroom needed some serious drain maintenance. Would still stay again.

10

Fabian

4 Jun 2024

·

Stayed 2 nights

Great breakfast spread!

8

J Michael

22 Aug 2025

·

Stayed 3 nights

Nothing amazing. Just a very good hotel with clean rooms, a decent breakfast, and a decent price.

4

Naveen

7 Sept 2024

·

Stayed 1 night

Dated property, old shower with low water pressure. Very limited options for breakfast. Worst-coffee-ever, weak, watery, flavorless. Extremely low value for the price we paid. Certainly the worst Holiday Inn Express I have stayed at. Felt more like Motel 6 or Red Roof Inn, brands I avoid like the plague. Owners appear to be extreme penny pinchers!

10

Brandon

16 Sept 2025

·

Stayed 1 night

This is a nice place to stay if you’re going through Goshen. The breakfast is still omelettes, biscuits and gravy, cereal selections. Beds are nice and soft. Would definitely stay here again.

8

Julie

28 Jul 2025

·

Stayed 1 night

Our visit to your hotel was very good but didn’t start that way. We walked into our room which was as far as we could get from elevator and on top floor. I didn’t think about it til we were in the room but the toilet was way too low. I have terrible trouble with my knees so I wish I had mentioned we’d like a handicap friendly room but it was too late and I didn’t want to cause a problem. The breakfast was fabulous. I’d return for just or it! All things worked out in end so I’d stay here again if in the area. The hotel also seemed emaculate. Nice employees trying hard!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$98
March	US$123
April	US$117
May	US$118
June	US$132
July	US$143
August	US$123
September	US$176
October	US$133
November	US$109
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $173	16 $136	17 $136	18 $275	19 $293
20 $121	21 $137	22 $143	23 $143	24 $113	25 $119	26 $137
27 $121	28 $162	29 $179	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $117	3 $120
4 $133	5 $145	6 $159	7 $167	8 $142	9 $253	10 $271
11 $133	12 $165	13 $182	14 $171	15 $143	16 $109	17 $110
18 $127	19 $154	20 $177	21 $177	22 $147	23 $112	24 $107
25 $119	26 $142	27 $158	28 $159	29 $141	30 $108	31 $120

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Monthly average prices

About this property

Location

Room options

Standard Room (Wheelchair)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Wheelchair)

Standard Room, 1 King Bed, Jetted Tub

Suite, 2 Bedrooms

Standard Room

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Suite,2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Goshen by IHG

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