Is parking available at the property?

Yes, free self-parking is available on-site.

Does the property allow pets?

No pets are allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 9:30 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The property is located in South Townsville, a 4-minute walk from the Maritime Museum of Townsville and 12 minutes from Perc Tucker Regional Gallery. It is approximately 1.2 miles from the Cultural Centre Townsville and Museum of Tropical Queensland.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 20.0 per night. Rollaway or extra beds are not available.

Oaks Townsville Hotel - Comfortable Stay

Average nightly price at Oaks Townsville Hotel by month, last 12 months (USD)
Month	Average price
January	US$121
February	US$132
March	US$163
April	US$213
May	US$173
June	US$192
July	US$246
August	US$222
September	US$248
October	US$126
November	US$131
December	US$134

What guests think

Oaks Townsville Hotel offers spacious apartment-style rooms with kitchens and laundry, a convenient Palmer Street waterfront location near dining, and generally friendly service, though some stays are affected by inconsistent housekeeping.

Guests appreciate full in-room appliances and balconies with harbour or city views, and the gym is well regarded while parking is available but can be tight. Recurring drawbacks include aging decor and furnishings, unreliable Wi-Fi or TVs, and occasional appliance or pool problems. Expect a practical, self-catering stay with generous space in a handy location, but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Gym is praised; the pool draws mixed feedback, with comments about being dated, cold, or occasionally out of service. Parking is available, though bays are narrow and can feel tight; some mention free on-site parking.

Related guest reviews

4

Aida

9 Apr 2023

·

Stayed 1 night

The room was not clean the pool out of service one good thing early check in

10

Emma

11 Jan 2026

·

Stayed 2 nights

Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!

8

David

8 Dec 2022

·

Stayed 3 nights

Clean and modern rooms. Comfortable bed and pillows. Great aircon. Pool was on the cool side, actually quite chilly. Would recommend the property, but it's just a little bit away from the centre of Townsville.

10

Clinton

25 Oct 2025

·

Stayed 1 night

Parking was tight but service and accommodation was excellent

6

Sheila

5 Aug 2024

·

Stayed 1 night

Douchecabine was niet schoon. Wc dicht op doucheset waardoor weinig ruimte voor afdrogen. Niet erg fris. Hadden dubbele kamer en tussendeuren konden niet openblijven en je had er telkens het pasje voor nodig. Niet handig met kinderen en in en uit lopen, badkamer ene kamer stonk vreselijk. Van alle gemakken voorzien maar onze kamer 301 a en b is vooral qua badkamer aan update toe. Uitzicht beperkt. Parkeren goed. Zwembad zeker aan update toe. Restaurant ernaast maar geen ontbijt mogelijk. Zou hier niet meer komen. Prijs/kwaliteit niet in verhouding.

Translate

8

Rodney

13 Jan 2023

·

Stayed 1 night

After my last stay, where I experienced a number of unsatisfactory issues, this was much better, HOWEVER the entry door from the outdoor carpark up the ramp is still not working after many weeks!!!

8

Darren

29 Nov 2025

·

Stayed 1 night

Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.

8

Rodney

30 Oct 2025

·

Stayed 2 nights

Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.

10

Penny

6 Aug 2024

·

Stayed 11 nights

Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.

10

Mary

6 Nov 2023

·

Stayed 3 nights

Great service. Free parking. Great amenities. Views to Magnetic Island. A home away from home.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms, but recurring issues include odors, dusty or dirty areas, ripped carpet or linens, and missed or early housekeeping. Standards feel inconsistent across stays.

Related guest reviews

4

Aida

9 Apr 2023

·

Stayed 1 night

The room was not clean the pool out of service one good thing early check in

6

Brian

29 Jun 2025

·

Stayed 2 nights

Not easy to find the reception on arrival as it is’ hidden’ at the back of the Metropole Pub, the room could have been cleaned properly, the balcony and its very basic furniture were covered in dust. The range hood doesn’t work and needs a good cleaning as well. The unit has a bathroom which is purposed built for people with a disability or mobility issues which makes it a little unpractical for people without disability.

8

Darren

15 Nov 2025

·

Stayed 2 nights

Room was clean and tidy. Staff were pleasant. Thought the area was average until we went out Friday night and found it was the place to be. Great spot. Toilet flush button got jammed a couple of times but okay. Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer….. The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.

8

Phil

14 Mar 2023

·

Stayed 1 night

Nice area, friendly helpful staff, good clean room

8

Rodney

30 Oct 2025

·

Stayed 2 nights

Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.

4

Jose

23 Dec 2022

·

Stayed 19,348 nights

Noisy in morning Ripped linens Room smelled of mould or cigarette.

8

Terry

24 Nov 2025

·

Stayed 6 nights

House keeping & maintenance need improvement

6

Vicky

25 Aug 2025

·

Stayed 1 night

Once checked in which went smooth we went to our room and the room had a disgusting smell, I would describe as rotten BO. We went out to dinner and only slept there with balcony door open for fresh air

8

John

14 Feb 2026

·

Stayed 1 night

Clean

2

robert

9 Oct 2024

·

Stayed 2 nights

smelly room, dirty bathroom ,torn ripped carpet

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and well equipped with kitchenettes, laundry, and balconies offering harbour or city views. Decor and furnishings feel dated for some, with occasional noise and recurring issues with Wi-Fi, TVs or appliances.

Related guest reviews

6

Sharon

1 Aug 2023

·

Stayed 1 night

Needs a revamp fittings looking tired.

8

Lauren

3 Nov 2025

·

Stayed 1 night

The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.

10

VIVIENNE TIOMAI

13 Jul 2025

·

Stayed 2 nights

The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back

8

Scott

17 Feb 2023

·

Stayed 2 nights

The door for room A or B was loud when shutting. My neighbour just let it close numerous times in the early morning. Maybe slow self closing or signs to be considerate to others?

10

Olivia

25 May 2025

·

Stayed 2 nights

The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.

10

Jason

28 Jul 2024

·

Stayed 1 night

Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise

8

Angelo

13 Aug 2025

·

Stayed 1 night

Could not access any online programs kept saying try again later.

8

Darren

29 Nov 2025

·

Stayed 1 night

Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.

8

Darren

26 Nov 2025

·

Stayed 3 nights

Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.

8

EUIJOON

10 Jan 2023

·

Stayed 19,363 nights

Good location. Furniture and amenities are getting old

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating, with smooth or early check-ins. Some guests encountered limited reception hours, communication lapses, or unwelcoming interactions, and housekeeping entering early or missing service.

Related guest reviews

8

Shelby

14 Aug 2025

·

Stayed 1 night

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced. Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out. Otherwise the stay was great.

8

Nita

5 Sept 2024

·

Stayed 1 night

Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated

10

THIERRY

12 Oct 2025

·

Stayed 2 nights

Attention, réception à horaires limités. La chambre est grande et bien équipée avec coin cuisine complet incluant un lave vaisselle et une buanderie (lave linge et sèche linge) La seule limite est, comme souvent en australie, le manque de prise électriques disponibles. En particulier au niveau de la tête de lit. La vue depuis la terrasse est très limitée. Le quartier propose un grand nombre d'options de restauration. Il y a aussi une supérette à proximité.

Translate

10

PHILIP

3 Sept 2024

·

Stayed 1 night

Staff in reception was very helpful

10

Robin

13 Apr 2025

·

Stayed 1 night

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money

4

Edward

15 May 2024

·

Stayed 1 night

Receptionist wasn’t welcoming of friendly. Hotel is dated

10

Shelby

15 Sept 2025

·

Stayed 1 night

Caitlin at front desk reception was so accommodating . We needed an early check in and she made it happen with a smile. We were so grateful. We will be back for sure.

8

Rodney

30 Oct 2025

·

Stayed 2 nights

Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.

8

Michael

9 Oct 2025

·

Stayed 2 nights

The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.

6

Linda

6 Jun 2025

·

Stayed 1 night

If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Waterfront Palmer Street location is convenient and generally quiet, with easy walking to restaurants, shops and Country Bank Stadium; many enjoy harbour views. A few note it sits slightly away from the city centre.

Related guest reviews

10

Adam

10 Mar 2024

·

Stayed 1 night

Great place to stay, close to shops and eats. Clean modern rooms.

10

Brien

28 Mar 2023

·

Stayed 1 night

This property was a pleasant surprise. It's right on the harbour within walking distance of lots of restaurants and a grocery. Super quiet, and the bed was very comfortable. I had a wonderful nights sleep.

8

Eduardo

27 Aug 2023

·

Stayed 7 nights

A bit away from the city.

10

martin

1 Jun 2023

·

Stayed 8 nights

Rooms were big and well set up. Staff were friendly. Good location

8

Rodney

29 May 2024

·

Stayed 1 night

The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.

8

Darren

26 Nov 2025

·

Stayed 3 nights

Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.

10

Paul

1 Dec 2024

·

Stayed 2 nights

Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium

8

Michael

9 Oct 2025

·

Stayed 2 nights

The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.

10

Narelle

7 Jul 2025

·

Stayed 4 nights

Great location!

10

Martin

20 Aug 2025

·

Stayed 1 night

I was very impressed with the hotel and its location. I hadn't been to that area of Townsville before and found it the ideal location as was situated near the water and a short walk to the city. The hotel itself had many amenities that I hadn't expected. I was a bit disappointed that I was only there for one night,

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Plenty of dining options nearby, and the adjoining restaurant or pub is praised by several guests. Some note no on-site breakfast and would prefer an in-house restaurant or bar.

Related guest reviews

10

Linda

9 Sept 2025

·

Stayed 1 night

Very nice relaxing accommodation meals are good

8

Matt

16 Nov 2024

·

Stayed 2 nights

Restaurant downstairs was great. Property was boring

10

Deborah

21 Oct 2023

·

Stayed 4 nights

Clean comfy and beautiful view! Would have liked to have had some form of restaurant or bar, but still it was close to other bars and restaurants. Great , will be back

10

THIERRY

12 Oct 2025

·

Stayed 2 nights

Attention, réception à horaires limités. La chambre est grande et bien équipée avec coin cuisine complet incluant un lave vaisselle et une buanderie (lave linge et sèche linge) La seule limite est, comme souvent en australie, le manque de prise électriques disponibles. En particulier au niveau de la tête de lit. La vue depuis la terrasse est très limitée. Le quartier propose un grand nombre d'options de restauration. Il y a aussi une supérette à proximité.

Translate

6

Sheila

5 Aug 2024

·

Stayed 1 night

Douchecabine was niet schoon. Wc dicht op doucheset waardoor weinig ruimte voor afdrogen. Niet erg fris. Hadden dubbele kamer en tussendeuren konden niet openblijven en je had er telkens het pasje voor nodig. Niet handig met kinderen en in en uit lopen, badkamer ene kamer stonk vreselijk. Van alle gemakken voorzien maar onze kamer 301 a en b is vooral qua badkamer aan update toe. Uitzicht beperkt. Parkeren goed. Zwembad zeker aan update toe. Restaurant ernaast maar geen ontbijt mogelijk. Zou hier niet meer komen. Prijs/kwaliteit niet in verhouding.

Translate

10

Robin

13 Apr 2025

·

Stayed 1 night

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money

8

Rodney

29 May 2024

·

Stayed 1 night

The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.

10

Paul

1 Dec 2024

·

Stayed 2 nights

Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium

8

Barbara

28 Jun 2024

·

Stayed 4 nights

Great location. Hotel attached. Close dining options.

10

Martin

20 Aug 2025

·

Stayed 1 night

I was very impressed with the hotel and its location. I hadn't been to that area of Townsville before and found it the ideal location as was situated near the water and a short walk to the city. The hotel itself had many amenities that I hadn't expected. I was a bit disappointed that I was only there for one night,

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $129	9 $127	10 $132	11 $131	12 $116	13 $167	14 $172
15 $101	16 $106	17 $109	18 $106	19 $106	20 $106	21 $121
22 $96	23 $106	24 $106	25 $106	26 $106	27 $111	28 $101
29 $106	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
		1 $182	2 $407	3 $152	4 $116	5 $121
6 $106	7 $111	8 $116	9 $116	10 $116	11 $106	12 $106
13 $101	14 $106	15 $106	16 $106	17 $116	18 $111	19 $106
20 $90	21 $106	22 $106	23 $106	24 $121	25 $121	26 $140
27 $124	28 $106	29 $106	30 $174	31 $174

Oaks Townsville Hotel

Prices for Oaks Townsville Hotel

Monthly average prices

About this property

Location

Room options

Studio

Mt Stuart Studio

City Studio

Two Bedroom Dual Key

Guest reviews of Oaks Townsville Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Oaks Townsville Hotel

Prices for upcoming dates