Hotel Playa La Media Luna
US$136
/ night
Avg. for November
Prices for Hotel Playa La Media Luna
Select dates to see prices and availability
US$136
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Playa La Media Luna average US$133 in the cheapest month (June) and US$179 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$165 |
| February | US$179 |
| March | US$171 |
| April | US$151 |
| May | US$136 |
| June | US$133 |
| July | US$136 |
| August | US$135 |
| September | US$142 |
| October | US$136 |
| November | US$136 |
| December | US$160 |
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Nov · US$136
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Most expensive: February (~US$179)
Cheapest: June (~US$133)
About this property
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport t...
Location
Located in Centro - Supmza 001, a neighborhood in Isla Mujeres, Hotel Playa la Media Luna, Isla Mujeres is in a shopping district and on the beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Plaza Las Americas. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting. Discover the area's water adventures with snorkeling, windsurfing, and fishing nearby, or enjoy the great outdoors with ecotours.
Parking
Swimming pool
Non-smoking rooms
Tour desk
Banquet facilities
Currency exchange
Location
Seccion Rocas Letes 9/10 Punta Norte, Centro - Supmza 001, Isla Mujeres, Isla Mujeres, Quintana Roo, Mexico
Room options
8
Apartment with Kitchenette
Room details
2 Double Beds
and 1 Sofa Bed
Sleeps 6
646 ft²
Sea ViewAir ConditioningKitchenSafety Deposit BoxPrivate EntranceAccessible by Stairs
4
Budget Room
Room details
1 Double Bed
Sleeps 2
172 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomPrivate EntranceAccessible by Stairs
5
King Room with Garden View
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
388 ft²
Garden ViewBalconyAir ConditioningSafety Deposit BoxMicrowaveAccessible by Stairs
8
King Suite with Hot Tub and Terrace Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
BalconyAir ConditioningSafety Deposit BoxPrivate BathroomSpa BathAccessible by Stairs
8
Two-Bedroom Apartment Fourth Floor Upstairs
Room details
1 Single Bed
and 1 Bunk Bed
1 Large Double Bed
2 Sofa Beds
Sleeps 6
646 ft²
Air ConditioningKitchenSafety Deposit BoxPrivate EntranceAccessible by Stairs
6
Classic Ocean Front
Room details
2 Double Beds
Sleeps 4
172 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomAccessible by Stairs
4
King Room with Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 2
172 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomAccessible by Stairs
4
Palm Garden View
Room details
2 Double Beds
Sleeps 4
431 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomAccessible by Stairs
Guest reviews of Hotel Playa La Media Luna
7.7
Good
Based on 493 verified reviews
Who stays here?
Business
1%
Couple
61%
Family
19%
Group
14%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Hotel Playa La Media Luna offers simple rooms and a relaxed poolside setting on a quiet cove, while reviews note limited on-site dining, variable maintenance, and service that ranges from warm to hard to find.
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What guests think
Hotel Playa La Media Luna offers simple rooms and a relaxed poolside setting on a quiet cove, while reviews note limited on-site dining, variable maintenance, and service that ranges from warm to hard to find.
Many guests praise the convenient, walkable location near Playa Norte and downtown. Rooms are often comfortable with lovely ocean views, though some feel dated, small, or affected by noise and maintenance issues. Facilities feel basic overall: scenic pools with occasional cleaning lapses, a bar with limited hours, no breakfast or restaurant, and lots of stairs. Expect a relaxed, no-frills stay in a superb location.
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AI-generated summary based on recent guest reviews
Facilities
Scenic pools overlook the ocean, but upkeep and cleaning can lapse, and the pool bar operates limited hours or is sometimes closed. There is no on-site restaurant or breakfast, the beach in front is not swimmable, and access involves many stairs with no elevator; Wi-Fi can be unreliable.
Related guest reviews
6
Jaime
10 Jun 2023
·
Stayed 4 nights
Do not have elevator you need to climb a lot of stairs to get to your room, they are undercontuction very noisy, the beach towels are in bad conditions, the internet connection is always lost, in the night no cold water in the shower, no telephone and clock in the room.
Do not have elevator you need to climb a lot of stairs to get to your room, they are undercontuction very noisy, the beach towels are in bad conditions, the internet connection is always lost, in the night no cold water in the shower, no telephone and clock in the room.
8
Bradley Todd
30 Mar 2025
·
Stayed 7 nights
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
6
Valerie
5 Apr 2025
·
Stayed 5 nights
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
4
Jill
5 Nov 2025
·
Stayed 4 nights
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
8
Christine
25 Jan 2024
·
Stayed 5 nights
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
8
Yolanda
31 May 2023
·
Stayed 6 nights
Hotel was great! Room was always clean and comfortable. It is in a great location, near playa Norte and other close-by beaches. Also within walking distance to playa centro and Hidalgo st which has many restaurants and shopping. Only issue we had was the pools were not kept clean.
Hotel was great! Room was always clean and comfortable. It is in a great location, near playa Norte and other close-by beaches. Also within walking distance to playa centro and Hidalgo st which has many restaurants and shopping. Only issue we had was the pools were not kept clean.
8
Daniel John
27 Apr 2023
·
Stayed 9 nights
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
10
Emily
16 Oct 2023
·
Stayed 2 nights
Great location. Nice pool / beach set up (can not swim in the ocean right in front of hotel due to rocks rough water, but a short walk around the corner and you can). Close walk to all the action, but hotel is tucked away down a side street.
Great location. Nice pool / beach set up (can not swim in the ocean right in front of hotel due to rocks rough water, but a short walk around the corner and you can). Close walk to all the action, but hotel is tucked away down a side street.
8
Ronda Kay
11 May 2025
·
Stayed 7 nights
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
8
William
8 Dec 2023
·
Cool beach and pool with a bar.
Cool beach and pool with a bar.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and solid housekeeping, but some note pests, musty or sewage odors, and dirty floors. Pool cleanliness and general upkeep draw occasional complaints.
Related guest reviews
10
Dave
17 Jan 2026
·
Stayed 14 nights
Very clean room. Nice beach.
Very clean room. Nice beach.
4
Jill
5 Nov 2025
·
Stayed 4 nights
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
8
Yolanda
31 May 2023
·
Stayed 6 nights
Hotel was great! Room was always clean and comfortable. It is in a great location, near playa Norte and other close-by beaches. Also within walking distance to playa centro and Hidalgo st which has many restaurants and shopping. Only issue we had was the pools were not kept clean.
Hotel was great! Room was always clean and comfortable. It is in a great location, near playa Norte and other close-by beaches. Also within walking distance to playa centro and Hidalgo st which has many restaurants and shopping. Only issue we had was the pools were not kept clean.
8
Daniel John
27 Apr 2023
·
Stayed 9 nights
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
10
guadalupe
8 Jul 2024
·
Stayed 4 nights
This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
10
Cheri
5 Jun 2024
·
Stayed 6 nights
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
10
Roy B
27 May 2024
·
Stayed 8 nights
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
2
Johnny
2 May 2025
·
Stayed 3 nights
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
10
michele
18 Jun 2024
·
Stayed 5 nights
Great location walking distance to resturantes and beach. Clean comfortable rooms.
Great location walking distance to resturantes and beach. Clean comfortable rooms.
10
Tim
30 Jan 2023
·
Stayed 10 nights
Loved Franco the bartender. Floors in room were really dirty, had to wear sandals in room at all times. Toilets flushed half the time. Nice location close to the north beach. Overall would book again but there are. very amenities here.
Loved Franco the bartender. Floors in room were really dirty, had to wear sandals in room at all times. Toilets flushed half the time. Nice location close to the north beach. Overall would book again but there are. very amenities here.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from basic to spacious with standout ocean views and some balconies with hammocks; decor can feel dated and maintenance issues do arise. Noise between rooms and unreliable Wi‑Fi are reported, and bed comfort and pillows receive mixed feedback.
Related guest reviews
8
Flor Elizabeth
1 Sept 2023
·
Stayed 4 nights
Estuve en la habitación 33 los primeros días fueron maravillosos porque no había más huéspedes, sin embargo apenas llegaron huéspedes y se escucha todo entre habitaciones, pláticas, cierres de puertas! Quizá podrían mejorar en el aislamiento de ruidos.
Estuve en la habitación 33 los primeros días fueron maravillosos porque no había más huéspedes, sin embargo apenas llegaron huéspedes y se escucha todo entre habitaciones, pláticas, cierres de puertas! Quizá podrían mejorar en el aislamiento de ruidos.
6
Jaime
10 Jun 2023
·
Stayed 4 nights
Do not have elevator you need to climb a lot of stairs to get to your room, they are undercontuction very noisy, the beach towels are in bad conditions, the internet connection is always lost, in the night no cold water in the shower, no telephone and clock in the room.
Do not have elevator you need to climb a lot of stairs to get to your room, they are undercontuction very noisy, the beach towels are in bad conditions, the internet connection is always lost, in the night no cold water in the shower, no telephone and clock in the room.
8
charlene
24 Dec 2024
·
Stayed 5 nights
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
8
Christine
31 Oct 2025
·
Stayed 1 night
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
10
Christine
6 Nov 2025
·
Stayed 7 nights
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
10
lauren
1 Jan 2025
·
Stayed 3 nights
This hotel is an excellent value. The staff provides service that is a bit sluggish and the pillows are extremely uncomfortable, but otherwise I was very happy with my stay.
This hotel is an excellent value. The staff provides service that is a bit sluggish and the pillows are extremely uncomfortable, but otherwise I was very happy with my stay.
10
Alberto
9 Sept 2024
·
Stayed 1 night
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
8
Thaen j
2 Dec 2022
·
Stayed 19,327 nights
One of the best spots on the island! The hotel is a bit long in the tooth, for example some of our glass structures were broken and has caution tape about the deck of our King Hot tub suite. The handle fell off the sink, bed was a bit too broken in. BUT! If a few minor issues don't bother you then look no further. PS. You cannot swim in the ocean in the front of the hotel. There are signs posted about riptides and they a ferocious. Still, a fantastic place to catch sun, gather shells, and dip your toes.
One of the best spots on the island! The hotel is a bit long in the tooth, for example some of our glass structures were broken and has caution tape about the deck of our King Hot tub suite. The handle fell off the sink, bed was a bit too broken in. BUT! If a few minor issues don't bother you then look no further. PS. You cannot swim in the ocean in the front of the hotel. There are signs posted about riptides and they a ferocious. Still, a fantastic place to catch sun, gather shells, and dip your toes.
10
Kevin
6 May 2024
·
Stayed 7 nights
Nice view of ocean from pool and easy walk to beach and restaurants. The only negative was the showerhead in our room. Hard to get soap off of body
Nice view of ocean from pool and easy walk to beach and restaurants. The only negative was the showerhead in our room. Hard to get soap off of body
10
Thomas
23 May 2025
·
Stayed 4 nights
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many mention friendly, helpful staff and standout team members, while others experienced limited front-desk presence, slow or unwelcoming interactions, and poor responsiveness during issues or check-in.
Related guest reviews
10
maura j
7 Mar 2023
·
Stayed 16 nights
loved our stay at Playa la Media Luna. the hotel was lovely stayed in the Palm section king bed partial view my compadres stayed in the palm garden rooms basically the same rooms but the palm rooms have two full/queen sized beds the views of the ocean are about the same a shout out to the staff at Media Luna especially Wizzer,Franco, and Jeni any issues we had were resolved prontito. thanks so much for making our stay so enjoyable and special. M & V
loved our stay at Playa la Media Luna. the hotel was lovely stayed in the Palm section king bed partial view my compadres stayed in the palm garden rooms basically the same rooms but the palm rooms have two full/queen sized beds the views of the ocean are about the same a shout out to the staff at Media Luna especially Wizzer,Franco, and Jeni any issues we had were resolved prontito. thanks so much for making our stay so enjoyable and special. M & V
4
BArb
7 Apr 2023
·
Stayed 4 nights
The hotel is quaint and could be a great hotel but the staff were terrible. The location is walking distance to Centro and Play Norte. It was clean and the view from our room was fantastic. The amenities were lacking. Very small bar, that did not have tonic and was out of wine. You cannot swim in the ocean off this beach. The reason I would not go back is the attitude of the staff. I felt we were bothering them for anything I asked for. From checking in to checking out, it just felt like they did not want us there. I needed help accessing the internet and the front desk just gave me a blank stare, like figure it our yourself. Thankfully I guest helped me. It is a shame because I believe this could be a perfect little spot if the staff were nicer.
The hotel is quaint and could be a great hotel but the staff were terrible. The location is walking distance to Centro and Play Norte. It was clean and the view from our room was fantastic. The amenities were lacking. Very small bar, that did not have tonic and was out of wine. You cannot swim in the ocean off this beach. The reason I would not go back is the attitude of the staff. I felt we were bothering them for anything I asked for. From checking in to checking out, it just felt like they did not want us there. I needed help accessing the internet and the front desk just gave me a blank stare, like figure it our yourself. Thankfully I guest helped me. It is a shame because I believe this could be a perfect little spot if the staff were nicer.
4
Jill
5 Nov 2025
·
Stayed 4 nights
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
8
Jesper
13 Dec 2025
·
Stayed 3 nights
Beliggenheden er det bedste ved La Media Luna. Selve hotellet savner kærlighed. Det er slidt i kanterne og det er synd, for det er virkelig ikke meget der skal til, for at gøre stedet hyggeligt og mere indtagende. Hotellet har en “pool bar”. Men den er sjældent betjent og ikke særlig indbydende. Polområdet har virkelig flot udsigt til det brusende hav. Men her bliver ikke nusset og ordnet omkring poolsenge, planter og gangstier. Turen til værelserne går af labyrint agtige gange hvor bygge materiale og efterladte kasser og rod står overalt. Personalet var venlige - men så godt som usynlige. Her er ikke en følelse af at være “påskønnet”. Reparation af defekt toilet skete hurtigt, og her er bestemt velvilje. Men stedet virker forsømt. Nedfaldne kokosnødder fra palmerne lå i bunker og blev aldrig fjernet. Lidt stille musik ved poolen og nogle enkle krukker med planter og hyggelige lamper ville pynte. Kaffe området lignede mere opbevaring end et sted der indbød til samvær. Synd at dette sted må så stort potentiale ikke bliver passet bedre på. Værelset var fint, rummeligt og rent. Balkonen stor og pæn. Vi havde gode dage. Og er primært tilfredse.
Beliggenheden er det bedste ved La Media Luna. Selve hotellet savner kærlighed. Det er slidt i kanterne og det er synd, for det er virkelig ikke meget der skal til, for at gøre stedet hyggeligt og mere indtagende. Hotellet har en “pool bar”. Men den er sjældent betjent og ikke særlig indbydende. Polområdet har virkelig flot udsigt til det brusende hav. Men her bliver ikke nusset og ordnet omkring poolsenge, planter og gangstier. Turen til værelserne går af labyrint agtige gange hvor bygge materiale og efterladte kasser og rod står overalt. Personalet var venlige - men så godt som usynlige. Her er ikke en følelse af at være “påskønnet”. Reparation af defekt toilet skete hurtigt, og her er bestemt velvilje. Men stedet virker forsømt. Nedfaldne kokosnødder fra palmerne lå i bunker og blev aldrig fjernet. Lidt stille musik ved poolen og nogle enkle krukker med planter og hyggelige lamper ville pynte. Kaffe området lignede mere opbevaring end et sted der indbød til samvær. Synd at dette sted må så stort potentiale ikke bliver passet bedre på. Værelset var fint, rummeligt og rent. Balkonen stor og pæn. Vi havde gode dage. Og er primært tilfredse.
10
john
20 Aug 2025
·
Stayed 4 nights
Right on the beach. Staff were always helpful. Isolated from the noise and bustle of the town.
Right on the beach. Staff were always helpful. Isolated from the noise and bustle of the town.
10
Cheri
5 Jun 2024
·
Stayed 6 nights
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
10
Roy B
27 May 2024
·
Stayed 8 nights
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
8
Ronda Kay
11 May 2025
·
Stayed 7 nights
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
6
Anais
7 Jul 2024
·
Stayed 4 nights
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
10
Joni
6 Nov 2024
·
Stayed 5 nights
We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
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AI-generated summary based on recent guest reviews
Location
Quiet, scenic spot on a small cove just a short walk to Playa Norte, Hidalgo Street, shops, and restaurants. Guests consistently find it convenient and safe while being tucked away from the bustle.
Related guest reviews
10
Debbie
2 May 2025
·
Stayed 5 nights
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
10
Kaitlin
26 Aug 2025
·
Stayed 1 night
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
8
Maria
3 Jan 2025
·
Stayed 2 nights
This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.
This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.
10
Dustin
14 Dec 2023
·
Stayed 7 nights
Great value. Great location. Will come Back again. Convenient location close to amenities without the large crowds!
Great value. Great location. Will come Back again. Convenient location close to amenities without the large crowds!
8
Teresa
25 Sept 2024
·
Stayed 3 nights
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
8
Christine
25 Jan 2024
·
Stayed 5 nights
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
8
Amy
28 Dec 2024
·
Stayed 2 nights
Very convenient location that felt safe. Y
Very convenient location that felt safe. Y
10
Emily
16 Oct 2023
·
Stayed 2 nights
Great location. Nice pool / beach set up (can not swim in the ocean right in front of hotel due to rocks rough water, but a short walk around the corner and you can). Close walk to all the action, but hotel is tucked away down a side street.
Great location. Nice pool / beach set up (can not swim in the ocean right in front of hotel due to rocks rough water, but a short walk around the corner and you can). Close walk to all the action, but hotel is tucked away down a side street.
10
Alain
5 Mar 2025
·
Stayed 3 nights
Really good location. Quiet and on the beach
Really good location. Quiet and on the beach
10
Rebecca
14 Feb 2025
·
Stayed 7 nights
Great location and a little off beaten path
Great location and a little off beaten path
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AI-generated summary based on recent guest reviews
Dining
No on-site restaurant or breakfast; a small bar operates limited hours. Dining is easy, though, with many restaurants and street food a short walk away.
Related guest reviews
10
Linda
14 Jan 2025
·
Stayed 10 nights
Lovely property close to everything very quiet at night no music no loud parties if you want that you can go right down the road to Hidalgo for live music and drinks all night long as well as plenty of food
Lovely property close to everything very quiet at night no music no loud parties if you want that you can go right down the road to Hidalgo for live music and drinks all night long as well as plenty of food
10
Kaitlin
26 Aug 2025
·
Stayed 1 night
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
6
Valerie
5 Apr 2025
·
Stayed 5 nights
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants. The hotel could be so much better, there is no effort to decorate The rooms need to be renovated and linnen and towels upgraded. Reception staff unfriendly No breakfast, no restaurant This should be clearly stated upon reservation
4
Jill
5 Nov 2025
·
Stayed 4 nights
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”. The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars. Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
8
Christine
25 Jan 2024
·
Stayed 5 nights
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
Excellent location. Walking distance to restaurants, shopping and the beach. The hotel is tucked away from the street and is so quiet that you can hear the waves. The pool is nice and has a beautiful view but despite 2 pools pictured by the beach, there is only 1. They have another small pool around the corner. Staff was friendly and the room was basic but clean. There are no elevators so be prepared to climb stairs. Some of the websites mentioned free breakfast (which is not true) but they did have free coffee and plenty of drinking water. No microwave in the room but there is one next to the lobby.
8
Daniel John
27 Apr 2023
·
Stayed 9 nights
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
The location is great! Quiet secluded area and just a short 2 minute walk from the bustling downtown and Hidalgo Street and the hopping Playa Norte. My room was extremely clean daily and smelled of bleach after it was serviced, which I appreciated tremendously. The main pool is nice, but it could’ve used a daily cleaning. One day the water even turned green-ish before they finally decided to treat it. And one last thing that would’ve been nice would have been if they still offered the continental type of breakfast. You can find good breakfast nearby, but some mornings we wanted to just chill and relax. One last quirk is the way they run their pool/beach towels. They offer them only until noon and want them all returned by 8pm. We prefer to exchange beach towels throughout the day maybe a couple of times a day when on a trip like this, so the limited hours of availability was disappointing.
8
CLAUDIA ROCIO MAYA
19 Jun 2022
·
Stayed 3 nights
El hotel es bonito, esta muy bien ubicado, a unas calles caminando esta playa norte y la zona de restaurantes, muy seguro caminar en los alrededores, tiene acceso casi privado a playa media Luna que es muy bonita (no se puede nadar), es un hotel muy tranquilo como para descansar, 2 albercas con vista espectacular a la playa, yo me quede en cuarto sin vista al mar, son comodos y tienen lo basico como tv con cable, aire acondicionado, mini bar, baño con regadera, ventilador de techo y balcon con amaca, camas comodas, caja fuerte, wifi, garrafones de agua en pasillos, algunos detalles que requieren mantenimiento como regaderas, espejos y vidrios dañados y sucios, y ruidos fuertes que hacen los aparatos electrónicos minibar y A/A), no tienen restaurante pero tienen un pequeño bar a un lado de la alberca, no tiene elevador, servicio de aseo al cuarto excelente, el check in fue a tiempo aunque puede mejorar la atención en recepción. El hotel no es barato ni lujoso pero lo vale por la ubicación.
El hotel es bonito, esta muy bien ubicado, a unas calles caminando esta playa norte y la zona de restaurantes, muy seguro caminar en los alrededores, tiene acceso casi privado a playa media Luna que es muy bonita (no se puede nadar), es un hotel muy tranquilo como para descansar, 2 albercas con vista espectacular a la playa, yo me quede en cuarto sin vista al mar, son comodos y tienen lo basico como tv con cable, aire acondicionado, mini bar, baño con regadera, ventilador de techo y balcon con amaca, camas comodas, caja fuerte, wifi, garrafones de agua en pasillos, algunos detalles que requieren mantenimiento como regaderas, espejos y vidrios dañados y sucios, y ruidos fuertes que hacen los aparatos electrónicos minibar y A/A), no tienen restaurante pero tienen un pequeño bar a un lado de la alberca, no tiene elevador, servicio de aseo al cuarto excelente, el check in fue a tiempo aunque puede mejorar la atención en recepción. El hotel no es barato ni lujoso pero lo vale por la ubicación.
10
Carol
27 Dec 2023
·
Stayed 4 nights
The location of this property is perfect. Close to North Beach, shopping and restaurants. On the quiet side, perfect for relaxing and beautiful views of the ocean and small bay away from the crowds. My room was clean, spacious and comfortable (great pillows too). There’s no restaurant on site, but it’s close enough to food stalls and restaurants that it didn’t matter.
The location of this property is perfect. Close to North Beach, shopping and restaurants. On the quiet side, perfect for relaxing and beautiful views of the ocean and small bay away from the crowds. My room was clean, spacious and comfortable (great pillows too). There’s no restaurant on site, but it’s close enough to food stalls and restaurants that it didn’t matter.
8
William
8 Dec 2023
·
Cool beach and pool with a bar.
Cool beach and pool with a bar.
10
Joni
27 May 2023
·
Stayed 7 nights
Overall good area and service for the price. Bar hours are limited. Pool towels are limited, so recommend to bring your own if staying multiple days.
Overall good area and service for the price. Bar hours are limited. Pool towels are limited, so recommend to bring your own if staying multiple days.
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AI-generated summary based on recent guest reviews
10
Harrison
1 Sept 2026
·
Stayed 6 nights
Awesome location, clean rooms, great view. Nice pools. Staff not super warm but might have been the language barrier. Easy walk from the ferry and close to all of the businesses in playa Norte but still feels removed and quieter than the rest of the surrounding area. It was cool to see the turtles at night right from the hotel. Would stay here again if visiting the Island.
Awesome location, clean rooms, great view. Nice pools. Staff not super warm but might have been the language barrier. Easy walk from the ferry and close to all of the businesses in playa Norte but still feels removed and quieter than the rest of the surrounding area. It was cool to see the turtles at night right from the hotel. Would stay here again if visiting the Island.
10
Erica
13 Jul 2026
·
Stayed 2 nights
Lovely boutique hotel with a great location. Really enjoyed our stay and would go back!
Lovely boutique hotel with a great location. Really enjoyed our stay and would go back!
8
Jennifer
13 Jul 2026
·
Stayed 4 nights
Right on the beach and the pools were well maintained. Wish I would have had a way to rise my feet before entering the room from the patio.
Right on the beach and the pools were well maintained. Wish I would have had a way to rise my feet before entering the room from the patio.
6
Tonya
30 Jun 2026
·
Stayed 4 nights
Property was in ok condition, was very quiet and restful. Pool area gets some shade in the afternoon which was a blessed relief from the heat of the afternoon. Confirm any amenities you may want, as some may not be available and not noted online.
Property was in ok condition, was very quiet and restful. Pool area gets some shade in the afternoon which was a blessed relief from the heat of the afternoon. Confirm any amenities you may want, as some may not be available and not noted online.
10
Kimberly
26 Jun 2026
·
Stayed 4 nights
Beautiful and quiet property with ocean views. We would highly recommend the property.
Beautiful and quiet property with ocean views. We would highly recommend the property.
FAQs about Hotel Playa La Media Luna
Is parking available at the hotel?
Complimentary parking is available on-site for guests. No reservation is required.
Is breakfast offered at the hotel?
A homemade breakfast is served each morning, though specific serving hours and associated costs are not detailed.
Are pets allowed at the hotel?
Pets are not allowed at the property, including service animals.
What are the check-in and check-out times?
Check-in starts at 15:00 and ends at 22:30, while check-out is until 12:00. Guests planning to arrive after 22:30 should contact the property in advance for arrangements.
What accessibility features does the hotel offer?
The property provides step-free entrances and wheelchair-accessible facilities in public areas, but specific details about room accessibility and other features are not provided.
Where is the hotel located?
The hotel is situated in Centro - Supmza 001, Isla Mujeres, on the beach and in a shopping district. It is conveniently located near the Isla Mujeres Ferry Terminal and various attractions such as La Isla Shopping Mall and Punta Nizuc National Park.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not detailed.
What is the policy for children at the hotel?
Children are allowed at the property, but specific age limits for free stays are not provided. It is recommended to contact the property for any concerns regarding room suitability for children.
What are the policies regarding extra beds and cribs?
The hotel does not offer cribs or rollaway beds, and no extra beds are available. Extra-person charges may apply depending on property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: NO DATA
- 2026-11-03: 182.68688372680663USD
- 2026-11-04: 183.01890476660157USD
- 2026-11-05: 151.27790170788575USD
- 2026-11-06: 150.37419378771972USD
- 2026-11-07: 133.9342596099243USD
- 2026-11-08: 133.9342596099243USD
- 2026-11-09: 183.93437909436034USD
- 2026-11-10: 185.96472481091308USD
- 2026-11-11: 153.27725173535157USD
- 2026-11-12: 184.33387339453125USD
- 2026-11-13: 185.89327248962402USD
- 2026-11-14: 185.89327248962402USD
- 2026-11-15: 185.89327248962402USD
- 2026-11-16: 220.04883118945313USD
- 2026-11-17: 185.1402565587158USD
- 2026-11-18: 187.40579380700683USD
- 2026-11-19: 186.0492414309082USD
- 2026-11-20: 201.11555425671386USD
- 2026-11-21: 201.15204890551757USD
- 2026-11-22: 185.61347448962402USD
- 2026-11-23: 187.55204564245605USD
- 2026-11-24: 185.20376783569336USD
- 2026-11-25: 201.11555425671386USD
- 2026-11-26: 185.89327248962402USD
- 2026-11-27: 187.40579380700683USD
- 2026-11-28: 185.89327248962402USD
- 2026-11-29: 184.86402775927735USD
- 2026-11-30: 201.11555425671386USD
- 2026-12-01: 341.2787604858398USD
- 2026-12-02: 183.72485506713866USD
- 2026-12-03: 187.55204564245605USD
- 2026-12-04: 181.44652676037597USD
- 2026-12-05: 185.89327248962402USD
- 2026-12-06: 189.20082844921873USD
- 2026-12-07: 181.52648368395995USD
- 2026-12-08: 147.2217016611328USD
- 2026-12-09: 149.13030177575683USD
- 2026-12-10: 149.5200106600342USD
- 2026-12-11: 189.20082844921873USD
- 2026-12-12: 185.89327248962402USD
- 2026-12-13: 158.63332388708497USD
- 2026-12-14: 185.8654532182617USD
- 2026-12-15: 183.45506449072266USD
- 2026-12-16: 187.55204564245605USD
- 2026-12-17: 187.78187483459473USD
- 2026-12-18: 181.93617326037597USD
- 2026-12-19: 185.89327248962402USD
- 2026-12-20: 203.80673148010254USD
- 2026-12-21: 209.7357200932617USD
- 2026-12-22: 209.7357200932617USD
- 2026-12-23: 209.7357200932617USD
- 2026-12-24: 208.89634317077636USD
- 2026-12-25: 207.87708878649903USD
- 2026-12-26: 205.09914071118163USD
- 2026-12-27: 243.77361471716307USD
- 2026-12-28: 205.37893871118163USD
- 2026-12-29: 208.00699744042967USD
- 2026-12-30: 208.89634317077636USD
- 2026-12-31: 209.7357200932617USD
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
Check-in time starts at15:00Check-in time ends at22:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 2615.83 will be collected before check-in.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Tour desk
Banquet facilities
Currency exchange
Services
Tour desk
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
General
Non-smoking rooms
Massage
Solarium
Spa & wellness centre
Family room
Beach Sun Loungers
Activities
Swimming pool
Private beach
Beach (nearby)
Fishing
Pool outdoor
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi