Name: The St. Regis Mexico City
Address: Paseo de la Reforma 439, Colonia Cuauhtémoc, Mexico City, Mexico, Mexico City, MX
Price range: $731–$1,634 per night
Rating: 9.38

What guests think

At The St. Regis Mexico City, guests frequently praise warm, personalized hospitality and a high-end atmosphere, while reviews also describe a blend of conveniences and drawbacks that shape overall comfort, quiet, and value during a stay.

The central, walkable location makes sightseeing easy, but street traffic and nearby construction often create noticeable noise. Rooms are spacious and comfortable for many, though dated fixtures and finicky controls are mentioned. Breakfast and on-site venues like the bar, gym, pool, and spa are well liked overall, though some found specific restaurants or breakfast options limited or overpriced. Expect a luxurious stay in a prime, busy area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a gym and pool, a spa, and an enjoyable bar, with touches like a lobby champagne sabering event.

Related guest reviews

10

Bita

Oct 10, 2025

·

Stayed 5 nights

Courteous staff. Great bar and restaurant

2

Ana

Mar 9, 2024

·

Stayed 3 nights

Increíble el mal servicio en el hotel, mala comunicación y el servicio de la persona que atiende en el spa de lo más descortés que pudiera vivir uno en uno hotel de esta clase.

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10

Carol

Nov 18, 2025

·

Stayed 7 nights

We had an excellent stay. Staff is awesome, they remember your face, name , where you were touring etc. general manager was so delightful, helpful with information and suggestions , we enjoyed our conversations with him Hotel had a champagne sabre event with appetizers in the lobby that was lovely

10

Ferenc

Jan 2, 2024

·

Stayed 7 nights

Close distance to attractions. The gym and pool open from 6am to 10 pm. Friendly staff.

10

Barbara

Dec 24, 2023

·

Stayed 6 nights

This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent. The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street. The breakfast buffet area was lovely. It overlooked the trees. There were many food items available. The gym was on one of the higher floors and had a beautiful view of the city. We ate in several of the restaurants in the hotel and they were great. I would definitely stay here again.

10

Sunder

Oct 18, 2025

·

Stayed 5 nights

From the time we checked in to checkout we were taken care of our needs by butler service the room amenities are par excellence and maintained very clean the proximity to shops and tourist attractions is an added advantage. And restaurant and spa are must visit

10

monica

Jan 21, 2025

·

Stayed 3 nights

Beautiful hotel. Incredible bartender, driver and service was unmatched.

10

Megan

Feb 6, 2025

·

Stayed 2 nights

A Truly Exceptional Stay – Above and Beyond Service Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable. Our butler, Alfredo, was exceptional—attentive, warm, and always anticipating our needs. At the pool, a delightful attendant frequently checked in with us, making sure everything was, as he put it, “perfect”—and it truly was. Every aspect of our stay, from the flawless room service to the exquisite cocktails at the King Cole Bar and the indulgent spa treatments, was impeccable. The service at The St. Regis Mexico City ranks among the best we’ve experienced anywhere in the world. Every staff member we encountered exemplified excellence, making us feel genuinely valued. We can’t wait to return to this incredible property and relive the magic all over again. Highly recommended!

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Cleanliness

Rooms are generally very clean and well kept, with reliable housekeeping and turndown service.

Related guest reviews

10

Leyla

Aug 16, 2023

·

Stayed 5 nights

Wonderful location and great service. Beautiful and clean rooms

10

Arnold

Mar 18, 2024

·

Stayed 2 nights

Safe, quiet inside the hotel but you can hear cars honking nights and morning. Convenient, some dining options. Good point to start and end your day. Room was clean but lighting was low in the bathroom.

10

Cecilia

May 29, 2024

·

Stayed 5 nights

I thoroughly enjoyed my stay here. The rooms were clean, the bed was comfortable, and the dining experience was delicious. I highly recommend this hotel in Cdmx.

10

Enrique

Aug 11, 2025

·

Stayed 3 nights

Excelente hotel, todo de 10, sin duda regresaré a hospedarme aqui. Habitación muy confortable. Huele muy rico desde que llegas.

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10

Barbara

Dec 24, 2023

·

Stayed 6 nights

This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent. The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street. The breakfast buffet area was lovely. It overlooked the trees. There were many food items available. The gym was on one of the higher floors and had a beautiful view of the city. We ate in several of the restaurants in the hotel and they were great. I would definitely stay here again.

10

Sunder

Oct 18, 2025

·

Stayed 5 nights

From the time we checked in to checkout we were taken care of our needs by butler service the room amenities are par excellence and maintained very clean the proximity to shops and tourist attractions is an added advantage. And restaurant and spa are must visit

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Rooms

Many find rooms spacious and comfortable, though some note dated fixtures, finicky controls, and low bathroom lighting. Traffic and nearby construction can cause disruptive noise in street-facing rooms.

Related guest reviews

6

Ravneet

Jul 2, 2025

·

Stayed 4 nights

For the price we paid, we expected better service and attention, however it was inconsistent. We were 3 women. Gentlemen at the front door and our butlers were all excellent and this feedback is not reflective of them, but front desk and housekeeping needed to be more attentive. First off, front desk staff (Alejandro) asked for extra adult charge per night, which we had already paid and I had to email proof of it. Next, our butler Mario (who was excellent) accompanied us to our room and it was one 1 king bed vs 2 queens we paid for. Mario quickly got that fixed, however by then we already started on wrong footing. Next, everything in room was in 2s (robes, glasses, hair mask, etc) and we had to request 3rd of each item. Housekeeping left 2 treats every night, well- intentioned but again lacking attention that we were 3. On the weekend, it got very noisy as it’s beside a very busy intersection and beside a building with active construction and noise cancellation was not that great. Very cheap quality iron, steamer and hair dryer, that we struggled to use everytime. Bit dated property, drains were stinking from room showers to public use toilets. No turndown service, unless requested. Again, attention to detail lacking for the price point they are at. Few things they did get right - everyone was polite and professional throughout. Umbrella service was a very nice touch! Champagne ceremony was also a very nice touch.

10

Leyla

Aug 16, 2023

·

Stayed 5 nights

Wonderful location and great service. Beautiful and clean rooms

2

Jean marie

Oct 4, 2025

·

Stayed 1 night

J’attends toujours le remboursement de mon deposit qui a été prélevé 2 fois. Chambre très bruyante à cause de travaux dans la rue même la nuit.

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10

Arnold

Mar 18, 2024

·

Stayed 2 nights

Safe, quiet inside the hotel but you can hear cars honking nights and morning. Convenient, some dining options. Good point to start and end your day. Room was clean but lighting was low in the bathroom.

8

Meka

Feb 9, 2024

·

Stayed 3 nights

Great locations and great service but this hotel is need a a refresh.

8

Ravindra

Dec 2, 2025

·

Stayed 6 nights

Staff was courteous. Breakfast had many options, although high-end fruits such as mango, passion fruits were not provided. There was no juice/smoothy station and no omelette station, although servers could bring items upon request. Toaster was old-styled with difficulty to retrieve bread. Some room amenities were dated. For instance, curtain needs to be pulled (not automated), bed-side lamps are outdated with hard switches. Bathroom and toilet doors hinder the access to wash basin. Location of hotel is at a crowded crossing and downstairs cafe was exorbitantly expensive. Restaurants didn't have a dress code and some customers showed up for breakfast in filthy outfits. Overall, hotel is exorbitantly priced for the service we received.

10

Maria

Feb 13, 2024

·

Stayed 4 nights

The area is very noisy, the cars are loud and always blaring their horns - its hard to sleep. The receptionists wouldn't give me a government rate and I receive a government rate all the time! My GOVT ID wasn't enough for them.

10

Barbara

Dec 24, 2023

·

Stayed 6 nights

This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent. The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street. The breakfast buffet area was lovely. It overlooked the trees. There were many food items available. The gym was on one of the higher floors and had a beautiful view of the city. We ate in several of the restaurants in the hotel and they were great. I would definitely stay here again.

10

Ketan

Sep 26, 2025

·

Stayed 4 nights

Big room, great service and Diego was especially friendly.

10

Habib

Sep 16, 2023

·

Stayed 1 night

Los controles de iluminación de la habitación no funcionan adecuadamente. El técnico no pudo arreglarlo.

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Service

Service is widely praised as attentive and personalized, with butlers and concierge frequently highlighted. Some guests reported front desk or billing issues and occasional lapses in attention to detail.

Related guest reviews

10

Annie

Sep 25, 2022

·

Stayed 7 nights

The room was wonderful, but it was really the service at this hotel that was next-level. Our butler Brenda took care of every little detail. For example, after requesting ice a couple nights in a row, ice started appearing before we even got back to our room for the evening. We’re not fancy people, but it was so lovely to have someone thinking about our needs before we did. The concierge desk was also amazing and set us up with an excellent private tour of Teotihuacán. Ask for Juan Manuel for your tour guide. He is so friendly and SO knowledgeable. I’m a history professor and he has the knowledge base of graduate student. He knew the myth, he knew the history, he knew the significance of both. He had someone show us where the pigments for the stucco paintings came from, and he talked about the environmental consequences of using those pigments. It was an incredible tour! We only had one problem, which is that our reservation was supposed to include free breakfast but Expedia did not communicate that to the hotel. We got it straightened out for a couple of meals but were still charged for a couple. Breakfast wasn’t overwhelmingly expensive, and it was very good, but I still would have preferred to save that money and put it towards the tip for all the excellent service we received.

6

Ravneet

Jul 2, 2025

·

Stayed 4 nights

For the price we paid, we expected better service and attention, however it was inconsistent. We were 3 women. Gentlemen at the front door and our butlers were all excellent and this feedback is not reflective of them, but front desk and housekeeping needed to be more attentive. First off, front desk staff (Alejandro) asked for extra adult charge per night, which we had already paid and I had to email proof of it. Next, our butler Mario (who was excellent) accompanied us to our room and it was one 1 king bed vs 2 queens we paid for. Mario quickly got that fixed, however by then we already started on wrong footing. Next, everything in room was in 2s (robes, glasses, hair mask, etc) and we had to request 3rd of each item. Housekeeping left 2 treats every night, well- intentioned but again lacking attention that we were 3. On the weekend, it got very noisy as it’s beside a very busy intersection and beside a building with active construction and noise cancellation was not that great. Very cheap quality iron, steamer and hair dryer, that we struggled to use everytime. Bit dated property, drains were stinking from room showers to public use toilets. No turndown service, unless requested. Again, attention to detail lacking for the price point they are at. Few things they did get right - everyone was polite and professional throughout. Umbrella service was a very nice touch! Champagne ceremony was also a very nice touch.

10

Carol

Nov 18, 2025

·

Stayed 7 nights

We had an excellent stay. Staff is awesome, they remember your face, name , where you were touring etc. general manager was so delightful, helpful with information and suggestions , we enjoyed our conversations with him Hotel had a champagne sabre event with appetizers in the lobby that was lovely

10

Kaori

Jan 5, 2024

·

Stayed 6 nights

Staff were exceptional, polite and made our stay very comfortable and pleasant. Will definitely return to St Regis in the future.

10

Richard

Jul 31, 2023

·

Stayed 5 nights

A wonderful stay. Excellent property with even better service. The entire staff went above and beyond. The best service of any hotel we've ever stayed at. Well Done, and thanks!

10

Yvette

May 3, 2024

·

Stayed 3 nights

Loved our stay! Service was amazing and attention to guests and details was over and above. Staff was lovely and so friendly, can’t wait to visit again.

10

Ali

May 28, 2025

·

Stayed 6 nights

Arturo, the front desk concierge was amazing great staff everyone’s friendly very accommodating. Can’t wait to go back.

10

MANUEL

Mar 30, 2025

·

Stayed 7 nights

This hotel is amazing and beautiful. It is a top-notch hotel. The service was great,really liked that every time we walked into the hotel they knew us by name. They went above and beyond and catered to us would definitely stay here again.

10

Sunder

Oct 18, 2025

·

Stayed 5 nights

From the time we checked in to checkout we were taken care of our needs by butler service the room amenities are par excellence and maintained very clean the proximity to shops and tourist attractions is an added advantage. And restaurant and spa are must visit

10

Henri-Claude

Mar 3, 2023

·

Stayed 8 nights

The hotel staff and concierge desk were amazing.

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Location

Central and walkable for major sights along Reforma, Roma, Condesa, Polanco, and the historic center. However, street traffic and nearby construction often lead to noticeable noise.

Related guest reviews

8

Tony

Aug 4, 2024

·

Stayed 1 night

Están en construcción a un lado del hotel, demasiado ruido y no pudimos descansar

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10

Arnold

Mar 18, 2024

·

Stayed 2 nights

Safe, quiet inside the hotel but you can hear cars honking nights and morning. Convenient, some dining options. Good point to start and end your day. Room was clean but lighting was low in the bathroom.

10

Mauricio

Nov 8, 2024

·

Stayed 3 nights

The location of the hotel was excellent. The staff were always above and beyond.

10

Fernando Manuel

May 29, 2025

·

Stayed 1 night

Excelente servicio y ubicación

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8

Ying

Mar 23, 2022

·

Stayed 3 nights

Beautiful hotel with great location: On the famous Paseo de la Reforma, Chapultepeck and Anthropology museum just a few minutes away; less than1 mile walk to Roma and Condesa, 2 miles to Polanco and historical city center. Wake-up calls with complementary coffee services.

10

Carmen

Jun 4, 2025

·

Stayed 1 night

Muy bien la propiedad y la ubicación

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10

Ferenc

Jan 2, 2024

·

Stayed 7 nights

Close distance to attractions. The gym and pool open from 6am to 10 pm. Friendly staff.

10

Mark

Sep 11, 2023

·

Stayed 4 nights

The staff is very attentive and helpfull. The location is great because it is close to everything and many places are within walking distance

10

Barbara

Dec 24, 2023

·

Stayed 6 nights

This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent. The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street. The breakfast buffet area was lovely. It overlooked the trees. There were many food items available. The gym was on one of the higher floors and had a beautiful view of the city. We ate in several of the restaurants in the hotel and they were great. I would definitely stay here again.

10

Brandon

Aug 1, 2024

·

Stayed 5 nights

We loved our stay at St. Regis. The attention to service was a wonderful aspect of our stay that made us feel very welcome. The breakfast was thorough and was a great way to start the day. We will definitely stay here when we return and we will look to stay at St. Regis hotels in our future travel. The location is very central and ideal for visiting sights.

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Dining

Breakfast and on-site dining earn frequent praise for quality, variety, and cocktails, with some vegan options noted. Some guests criticized specific restaurants, missing breakfast elements, or high prices.

Related guest reviews

10

Bita

Oct 10, 2025

·

Stayed 5 nights

Courteous staff. Great bar and restaurant

10

Daniel

Aug 4, 2023

·

Stayed 5 nights

Exceptional service from the front desk, to the gym and restaurant. Great English. Multiple vegan options for my wife. Already booked our next stay!

10

Cecilia

May 29, 2024

·

Stayed 5 nights

I thoroughly enjoyed my stay here. The rooms were clean, the bed was comfortable, and the dining experience was delicious. I highly recommend this hotel in Cdmx.

8

Ravindra

Dec 2, 2025

·

Stayed 6 nights

Staff was courteous. Breakfast had many options, although high-end fruits such as mango, passion fruits were not provided. There was no juice/smoothy station and no omelette station, although servers could bring items upon request. Toaster was old-styled with difficulty to retrieve bread. Some room amenities were dated. For instance, curtain needs to be pulled (not automated), bed-side lamps are outdated with hard switches. Bathroom and toilet doors hinder the access to wash basin. Location of hotel is at a crowded crossing and downstairs cafe was exorbitantly expensive. Restaurants didn't have a dress code and some customers showed up for breakfast in filthy outfits. Overall, hotel is exorbitantly priced for the service we received.

10

Kenneth

Nov 24, 2022

·

Stayed 4 nights

A beautiful hotel in a great location. Wonderful service and a breakfast buffet that tops them all.

8

Mariana Gallardo

May 21, 2024

·

Stayed 3 nights

El ruido de reforma es insostenible durante el dia. Buenas instalaciones. Lo que falla es los desayunos. El restaurante “griego” es malísimo y caro.

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10

Dalia

Nov 17, 2023

·

Stayed 3 nights

Excellent service, we love the restaurant, delicious food we highly recommend. Great chefs!! Most beautiful hotel in Mexico City

10

Barbara

Dec 24, 2023

·

Stayed 6 nights

This is a beautiful hotel with a warm and helpful staff. We had a room with 2 beds and a sitting area. It was clean and well appointed. The maid service and turndown service was excellent. The hotel is in a busy street area and lots of drivers honk their horns. We ended up getting used to the street sounds, but if you are sensitive to noise you may want to ask for a room not overlooking the street. The breakfast buffet area was lovely. It overlooked the trees. There were many food items available. The gym was on one of the higher floors and had a beautiful view of the city. We ate in several of the restaurants in the hotel and they were great. I would definitely stay here again.

10

Brandon

Aug 1, 2024

·

Stayed 5 nights

We loved our stay at St. Regis. The attention to service was a wonderful aspect of our stay that made us feel very welcome. The breakfast was thorough and was a great way to start the day. We will definitely stay here when we return and we will look to stay at St. Regis hotels in our future travel. The location is very central and ideal for visiting sights.

8

Kallutla

Jan 5, 2023

·

Stayed 19,357 nights

Food in the restaurant was just okay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$1,012
February	$1,262
March	$1,115
April	$1,090
May	$1,051
June	$1,929
July	$966
August	$763
September	$833
October	$1,251
November	$1,210
December	$1,032

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $779	19 $771
20 $890	21 $998	22 $1,055	23 $1,543	24 $1,634	25 $870	26 $796
27 $905	28 $980	29 $921	30 $793

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,018	2 $930	3 $862
4 $862	5 $862	6 $862	7 $862	8 $792	9 $969	10 $771
11 $771	12 $862	13 $990	14 $862	15 $771	16 $771	17 $771
18 $793	19 $771	20 $872	21 $771	22 $771	23 $771	24 $862
25 $771	26 $731	27 $771	28 $771	29	30	31

The St. Regis Mexico City

Prices for The St. Regis Mexico City

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Private Pool

Deluxe Room, 2 Queen Beds

Suite, 1 King Bed, Smoking (View)

Deluxe Room, 1 King Bed

St Regis, Suite, 1 King Bed

Grand Room, 2 Queen Beds, Terrace

Junior Suite, 1 King Bed

Executive Suite, 1 King Bed

Grand Room, 2 Queen Beds

Room, 1 King Bed, City View

Luxury Suite, 1 King Bed (View)

Grand Room, 1 King Bed

Suite, 1 King Bed, Terrace

Grand Room, 1 King Bed, Terrace

Guest reviews of The St. Regis Mexico City

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The St. Regis Mexico City

Prices for upcoming dates