Is parking available at the hotel?

Yes, the hotel offers complimentary on-site parking for guests.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is by 11:00. Early check-in and late check-out options are not mentioned.

Where is the hotel located?

The hotel is centrally located in Joliet, near Harrah's Casino and the Joliet Area Historical Museum, with nearby attractions like Billie Limacher Bicentennial Park and the Rialto Square Theater.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Harrah's Joliet Hotel & Casino - Comfortable Stay

Average nightly price at Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination by month, last 12 months (USD)
Month	Average price
January	US$223
February	US$143
March	US$123
April	US$121
May	US$140
June	US$139
July	US$379
August	US$123
September	US$142
October	US$210
November	US$188
December	US$160

What guests think

At Harrah's Joliet, A Caesars Destination, travelers frequently praise the large, comfortable rooms and generally friendly staff, along with convenient access to the casino, parking garage, and nearby venues like the Rialto Square Theatre and The Forge.

Many guests, however, report limited on site dining and restricted hours, especially midweek, and note there is no breakfast or complimentary lobby coffee. Cleanliness feedback is mixed: while many rooms are reported clean, recurring comments cite smoke odors and occasionally dirty bathrooms or missed housekeeping on longer stays. Guests also mention dated areas, intermittent maintenance issues (water temperature, elevators or escalators, alarms), long walks from parking, and concerns about the surrounding area at night. Overall, expect spacious rooms and friendly service, with pared back amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Convenient on site casino and a connected garage with a skywalk make access easy. Several reviews note construction and occasional elevator or escalator, alarm, or hot water issues; there is no pool.

Related guest reviews

4

Vance

11 Apr 2025

·

Stayed 1 night

We had luke warm water in our room. The soaker tub was one highlight of our stay but the water would noy get hot. After waiting over an hour I attempted a shower thinking maybe the water heater simply needed time to warm up and still ended up with a lukewarm shower. Not a great way to start the day especially after paying a higher rate than we anticipated and ending up in a double queen instead of a king like we reserved.

2

Susan

24 Nov 2023

·

Stayed 1 night

We had a midnight fire drill. Got down 4 flights before we heard it was a false alarm. So back to the room, but the alarm continued on for 10 more minutes. We had a hard time falling back to sleep. Staff was unsympathetic. They waved a 17.50. Big deal! We gambled, plus paid over $100 for the room.

10

Darren

7 Nov 2024

·

Stayed 1 night

Staff was amazingly help and courteous and the facility was amazingly clean. The only real detraction was the remodel being done on the hotel parking tower.

8

Charles

20 Dec 2023

·

Stayed 1 night

The property was in great shape. The room was clean and overlooked the river. The hotel parking was convenient and had a skywalk to the hotel.

10

Charles

24 May 2023

·

Stayed 1 night

Very nice hotel connected to casino and restaurants. Parking was across the street with an attached walking bridge to hotel.

6

timothy

21 May 2023

·

Stayed 1 night

I did not like the amenity fee at check in, prefer it would be charged upfront. Escalators said no bags but no other way to access hotel. An escalator under repair, had to use stairs. sign said maintenance but this obviously euphism. Would have liked a bar outside of gaming area but probably too much to expect. Room size good and everything worked.

6

Skye

19 Jul 2024

·

Stayed 1 night

No hot water throughout the hotel!! Unable to shower in the morning!!

6

Thomas

9 Nov 2024

·

Stayed 2 nights

The property is actually quite nice. What is supposed to be a smoke-free property is not. It smelled of cigarettes in more than a few places including my room. The choice of restaurants is down to two at night. The expensive steak house and the yuppy Mexican joint. We went to each one in two nights and the service and food was pretty good but I would have liked a few more choices.

8

NORMAN

3 Aug 2024

·

Stayed 1 night

To high priced. Elevators- only one working and so small you could barely get luggage cart inside. Have to go security check everyday even if staying at hotel. Hotel was freezing. Two places to eat. One like snack area and the other expensive. On positive side rooms & bathrooms are huge. Negative on room- afraid to sit on couch or chair. Disgusting. The casino area small . Manly slots. There is a smoking area inside for those who need it. All the staff here are very friendly. Won't stay here again.

10

Brian

8 Dec 2022

·

Stayed 1 night

Harrahs Casino hotel was very nice, clean, comfortable and large room and nice comfy bed. Deep bathtub, and spacious bathroom. The price was great, but there is a $17.50 resort fee addition beyond taxes. My wife used the workout room and said it was excellent. The restaurants were not open due to midweek off season. At at the casino grill, but it was marginal at best. Probably with the drive to find something else in Joliet. We did not gamble, just traveling through. So a quick stay. Off season was nice and the casino was also very quiet.

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Cleanliness

Many guests found rooms clean, but overall feedback is mixed. Recurring reports mention smoke odors, some dirty bathrooms, and missed housekeeping during multi night stays.

Related guest reviews

10

Craig

23 Apr 2024

·

Stayed 1 night

Clean rooms

8

Lisa

17 Nov 2023

·

Stayed 1 night

Facility was clean, room seemed clean. Went to put a bottle of water in refrigerator and found someone’s leftovers. My biggest pet peeve is bathrooms. Someone needs to look at white and green build up on sink faucets, brown spots in corners of bathtub. Whom ever cleaned this room last needs to make sure they get the streaks off the mirror, looks like there was something on the towel they used.

6

Omar

6 Jan 2025

·

Stayed 3 nights

We stayed for 3 nights and they never cleaned up room , when they said they will when we ask, people smoking mariguana and the place stinks other than that it was ok

4

Dawn

21 Apr 2024

·

Stayed 1 night

Property is run-down. We were warned to not smoke in the room or there would be a fine. When we arrived in the room, it was clear someone had been smoking heavily in the room. Reported it so we weren’t charged. We were told someone would ‘defog’ the room with a piece of equipment. A worked showed up with a spray bottle and essentially sprayed air freshener around. There was no ventilation, so the room smelled like smoke and heavy air freshener.

10

Laura

31 Jul 2024

·

Stayed 1 night

I loved my stay here. Absolutely huge room with tall ceilings and a nice view of the river. Gigantic bathroom with separate water closet yay! Beautifully decorated. The absolute nicest people I have ever met work at this hotel! Every single person, from the front desk to the security guards at the casino to the housekeeper I ran into to the staff at the restaurant I walked by.... So friendly, so engaging and genuinely sweet. I would stay here a million times.

10

Anthony

13 May 2025

·

Stayed 1 night

This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very helpful and the overall experience was very pleasant.

4

Linda

5 Jul 2023

·

Stayed 3 nights

Dirty and unkempt. I actually took photos of the moldy dirty shower. Pubic hair on the floor of the bathroom when we checked in. Everything told me it was a quick swipe with a towel and not much else. Whole public area smelled bad.

4

Lynntoya

22 Aug 2024

·

Stayed 1 night

My stay wasn’t good at all. Customer service was ok but my room… WAS DIRTY THE TOILET THE FLOORS THE ICE BUCKET THE COFFEE POT THE SHOWER..

10

Maribeth

1 Oct 2025

·

Stayed 1 night

Hotel was great! Very clean and employees were very friendly and helpful.

4

John

25 Aug 2023

·

Stayed 1 night

Tub and shower were dirty, stained.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, with some river views and large bathrooms with soaking tubs. Some guests note dated decor and occasional noise.

Related guest reviews

6

Philip

19 Oct 2023

·

Stayed 3 nights

A little dated kinda of noisy worth price on a week day but very overpriced on the weekend.

10

Barrie

13 Jul 2024

·

Stayed 1 night

Great view of July 4th fireworks overlooking river and Chicagoland. Clean, safe, and fairly priced. Great little stop along the highway.

10

Connie

27 Sept 2024

·

Stayed 1 night

Very nice huge room

8

Adam

20 Sept 2024

·

Stayed 1 night

Good location but tired and in need of repairs. Staff friendly and patient.

10

Laura

31 Jul 2024

·

Stayed 1 night

I loved my stay here. Absolutely huge room with tall ceilings and a nice view of the river. Gigantic bathroom with separate water closet yay! Beautifully decorated. The absolute nicest people I have ever met work at this hotel! Every single person, from the front desk to the security guards at the casino to the housekeeper I ran into to the staff at the restaurant I walked by.... So friendly, so engaging and genuinely sweet. I would stay here a million times.

10

Shawn

23 Oct 2023

·

Stayed 1 night

Stayed here for a show at the Rialto Theater. It was a quick two block walk to the show. The room was a king, and was very spacious. It was also quiet given the street and river traffic out the window. The best the best thing was the bathroom. The tub was huge, great water pressure, and a lot of hot water. The stool was closed off in its own separate. We did pay $15 for early check in, as we showed up around 2:00 pm and check in is at 4:00 pm

8

Scott

25 Sept 2023

·

Stayed 1 night

The room was large and clean, the hotel was perfectly adequate for a place to stay for a night or two. Sound definitely carries between rooms and a vacuum outside our door might as well have been inside. Not necessarily the safest area, but we didnt have any specific problems.

10

Waylon

13 Oct 2023

·

Stayed 3 nights

Overall this was a nice place. I traveled for work, and didnt hit the casino. My room was clean and spacious with a nice view of the river. The staff members I encountered were pleasant.

10

Marc

27 Oct 2023

·

Stayed 2 nights

The comfort of the room was great Clean and the Wi-Fi was fast Hotel also had a nice coffee maker

10

Robert

24 Oct 2023

·

Stayed 1 night

Nice big clean room. Easy parking.

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Service

Staff are frequently described as friendly and helpful. However, several guests reported check in difficulties, unfulfilled requests, and frustration with fees and policies.

Related guest reviews

2

Madison

17 Oct 2025

·

Stayed 4 nights

Worst travel experience I’ve ever had with this hotel. Booked through Expedia and paid in full. Upon arrival they claimed it wasn’t paid. I showed proof it was paid. Even got on the phone with Expedia who verified with them that it was paid. Still refused to put us in a room for almost 2 hours. At this point it was after midnight when eventually they let us into a room, probably because my 15 month old baby was with us in the lobby and I was in tears. So I basically paid for a check in day that I was not able to check in on. They refused a partial refund for that day. At about 2am the power to the entire hotel went out. Bright emergency lights came on in each room. When power was restored all the lights in the entire room turned on and alarms went off. Next day we had to call maintenance because tv remote wasn’t working. Still was required to pay $70 in resort fees for this absolute miserable experience. Never once cleaned our room with a 5 day 4 night booking. Had to flag down service to get new towels. Overall just a terrible terrible experience. Would not recommend staying here!

10

Phillip

27 Mar 2024

·

Stayed 1 night

Great place. Clean. Friendly staff.

10

Anthony

13 May 2025

·

Stayed 1 night

This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very helpful and the overall experience was very pleasant.

10

John

6 Jun 2024

·

Stayed 1 night

Really good hotel and super helpful and friendly staff

10

Keith

16 May 2024

·

Stayed 2 nights

The management went out of their way to correct a mistake made by Expedia who did not submit our reservation to the hotel. All worked out, thanks to the staff.

2

Nicholle

14 Oct 2024

·

Stayed 1 night

The customer service at check in was horrible when we arrived to check in the first we went to was not even cleaned or ready so we went back down and they gave us another room when we got in that room it was not a king bed that i booked instead it was a queen dbl bed. I went back down and was told just because I booked a king room that per Harrahs policies it is not guranteed. I asked the rude manager where that policy was she stayed its there and basically I had to deal with that room. I looked through booking policies and did not see nothing like that. I believe she just did not want to help. That is unexceptable and I hope going forward your front desk staff treat your guest a better.

4

Randy

5 May 2023

·

Stayed 1 night

When we got into our room, we found the bed had no blanket. We called downstairs for a blanket to be brought up and the desk clerk at the desk said he has no one to bring up a blanket that we would have to get it ourselves.. Both my husband and I are senior citizens with Disabilities so you can imagine that we will not be back again!

10

Kris

23 Apr 2024

·

Stayed 1 night

Hotel staff super friendly! Comfortable beds, clean.

4

Sherry

28 Sept 2024

·

Stayed 3 nights

Check in was complicated and the overall experience was less than stimulating.

10

Renee

20 Jan 2025

·

Stayed 1 night

Willie checked us in.....what an amazing man and all the other staff at the dront desk!!!! Exceptional service...room and overall experience. Sister trip this go around. Will bring my husband back soon!!! Thank you all for a wonderful experience.

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Location

Downtown location is convenient to the Rialto, The Forge, and other venues, with easy access from the garage via the skywalk. Some felt the surrounding area can seem sketchy at night.

Related guest reviews

4

Patrick

30 Oct 2024

·

Stayed 2 nights

on the river area around the hotel was "bombed out"; few restaurants, extensive blighted, unsafe in hotel parking garage; people smoking weed in their cars.

10

Joseph

2 Jul 2024

·

Stayed 1 night

Perfect for fun and location to town.

10

Sherri

16 Sept 2025

·

Stayed 1 night

Room was very nice and I loved the pictures hanging on the wall. Very convenient for us to walk to the Rialto Theater.

8

Adam

20 Sept 2024

·

Stayed 1 night

Good location but tired and in need of repairs. Staff friendly and patient.

10

Charles

29 Mar 2024

·

Stayed 1 night

The hotel is close to the music venue The Forge. There are 2 restaurants nearby that we also like to frequent, Juliet's Tavern and Chicago Street pub. Parking is easy and free, there is a pedestrian bridge that goes from the parking garage to the hotel.

10

Christine

24 Mar 2025

·

Stayed 1 night

A close walk to Rialto Theater and nice casino

10

Alexia

28 Jun 2023

·

Stayed 1 night

The neighborhood where the Hotel was located was sketchy, but the Hotel was safe and clean with its own parking, and the staff were pleasant. We would stay here again if we needed a place to stay in the area while traveling.

10

Jeremy

28 Jan 2025

·

Stayed 1 night

Nice clean hotel room within walking distance of the Forge. Very convenient.

6

Radwan

29 Jun 2024

·

Stayed 3 nights

Good stay after all for Joliet, I wouldn’t recommend walking alone at night or with family at anytime. Indoors should be just fine. Be safe

10

Tim

22 Mar 2025

·

Stayed 1 night

I went to a concert at The Forge and spent the night here. The room was clean, quiet, and affordable with free parking in the parking structure. I'll definitely stay here again next time I'm in town for a concert

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Dining

On site dining is limited and hours are restricted, especially early week; there is no breakfast or complimentary lobby coffee. The Reserve steakhouse gets praise but is pricey, and bars may close early.

Related guest reviews

6

Heidi

10 Jun 2025

·

Stayed 1 night

Very disappointed with the lack of dining options and the fact that there’s no complimentary coffee or water available in the lobby. We will not stay here again

8

Scott

15 Apr 2025

·

Stayed 1 night

The dining options were very limited within the hotel and there didn't seem to be any other walkable restaurants.

8

Vince

7 Sept 2024

·

Stayed 2 nights

There are three bars on the property. One was little more than a bank of games with a server. All were closed by 9ish.

6

John

24 Mar 2025

·

Stayed 1 night

Almost no dining options...two small grills. No restaurant or buffet. None nearby in neighborhood either

8

Michael

29 Feb 2024

·

Stayed 1 night

Staff was great, room was clean, bed soft. No usb plug ins, restaurants in-house are only open thurs-Sun, Today is Wednesday:( There is a small sandwich and wrap counter.

6

Vanessa

7 Jan 2025

·

Stayed 2 nights

The area does not feel the safest and dining on site was mostly closed during our stay

6

Sara

19 Feb 2023

·

Stayed 1 night

Breakfast options are extremely limited on the property, which was very disappointing.

10

Cheryl

9 May 2024

·

Stayed 2 nights

Needs more restaurants open early in the week.

6

tamisna

6 Apr 2025

·

Stayed 2 nights

The staff was amazing! So helpful, friendly. Very nice. And the reserve restaurant was amazing..first and foremost the steak was awesome! Seasoned and cooked to perfection…the chef even came out and chatted!!! Our sever Sam was super friendly and knowledgeable! Best overall experience we’ve had in a long time!

8

T

5 Feb 2023

·

Stayed 2 nights

Lack of restaurants for breakfast and lunch

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $117	3 $117	4 $117	5 $90	6 $139	7 $370
8 $117	9 $117	10 $117	11 $117	12 $117	13 $271	14 $322
15 $117	16 $117	17 $117	18 $117	19 $117	20 $271	21 $322
22 $117	23 $117	24 $117	25 $117	26 $118	27 $296	28 $271
29 $117	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $98	2 $97	3 $97	4 $221	5 $322
6 $97	7 $98	8 $98	9 $97	10 $97	11 $220	12 $271
13 $98	14 $97	15 $98	16 $98	17 $97	18 $220	19 $372
20 $98	21 $98	22 $98	23 $97	24 $98	25 $372	26 $374
27 $97	28 $98	29 $98	30 $98	31

Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

Prices for Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

Monthly average prices

About this property

Location

Room options

Luxury 1 King

Premium Riverview 2 Queens

Luxury 2 Queens

Premium 2 Queens

Premium Riverview 1 King

Premium 1 King

Room Type Assigned on Arrival

Guest reviews of Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

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