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Disney Hotel Cheyenne


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Non-Smoking Rooms

  • Tour Desk

  • Housekeeping

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Disney Hotel Cheyenne, travellers praise the fun Wild West/Toy Story theming and convenient access to the parks by short walk or frequent shuttle, while noting the campus layout and distances between buildings can be challenging with luggage.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

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10

David

IAN-logo

Apr 25, 2026

·

Stayed 1 night

We have a fantastic stay at the hotel, the room was lovely and clean, perfect location near reception so the added benefit of being near the shop and Starbucks/restaurants etc . The staff were very helpful. The shuttle service was so handy too, we only waited 5 mins. Loved the perk of the early access to the parks when staying at a Disney hotel. Will definitely be returning
We have a fantastic stay at the hotel, the room was lovely and clean, perfect location near reception so the added benefit of being near the shop and Starbucks/restaurants etc . The staff were very helpful. The shuttle service was so handy too, we only waited 5 mins. Loved the perk of the early access to the parks when staying at a Disney hotel. Will definitely be returning

4

Adriana

IAN-logo

Apr 24, 2026

·

Stayed 2 nights

The luggage storage area was great waiting for transportation to the airport. There’s a Starbucks you can sit in while waiting. As for the rooms - beds weren’t comfortable, they were quite hard. There are no fitted sheets over the mattresses, only just a thin sheet and duvet cover. It wasn’t even checkout time yet and three times room service entered our room to turn the room over for the next guests while we were still there. There’s no mini fridge to store anything so beware especially if you have medications that need refrigeration.
The luggage storage area was great waiting for transportation to the airport. There’s a Starbucks you can sit in while waiting. As for the rooms - beds weren’t comfortable, they were quite hard. There are no fitted sheets over the mattresses, only just a thin sheet and duvet cover. It wasn’t even checkout time yet and three times room service entered our room to turn the room over for the next guests while we were still there. There’s no mini fridge to store anything so beware especially if you have medications that need refrigeration.

10

Guilherme

IAN-logo

Apr 16, 2026

·

Stayed 2 nights

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2

Alessandra

IAN-logo

Apr 15, 2026

·

Stayed 1 night

I had a reservation for April 14th but couldn't arrive due to a flight overbooking. I contacted the hotel and Hotels.com 12 hours before check-in to ask for a date change (not a refund). They both refused and charged me 100% of the price (USD 1,000+ lost). They showed zero empathy for a birthday/proposal trip. If you are traveling from abroad and any flight issue happens, they will just take your money and offer no help. Avoid this booking platform and this hotel's rigid management
I had a reservation for April 14th but couldn't arrive due to a flight overbooking. I contacted the hotel and Hotels.com 12 hours before check-in to ask for a date change (not a refund). They both refused and charged me 100% of the price (USD 1,000+ lost). They showed zero empathy for a birthday/proposal trip. If you are traveling from abroad and any flight issue happens, they will just take your money and offer no help. Avoid this booking platform and this hotel's rigid management

8

Alison

IAN-logo

Feb 10, 2026

·

Stayed 1 night

Room was spotless, no water stations to refill bottles but there were 2 on the room.
Room was spotless, no water stations to refill bottles but there were 2 on the room.

Rue du Bœuf Agile, Coupvray, Marne-la-Vallee, France

Location

Located in Coupvray, Disney Hotel Cheyenne is in the entertainment district and on the riverwalk. Disney Village and Val d'Europe Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Val d'Europe and Disneyland® Paris. Val d'Europe and La Vallée Village are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


FAQs

Yes, the hotel offers free on-site parking for guests. No reservation is required.


Pets are not mentioned as allowed at the hotel, but service animals are exempt from any restrictions.


Check-in is from 15:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.


Yes, the hotel offers a Magical Shuttle service to and from Paris airports. Guests must pre-book this service directly with Magical Shuttle.

The hotel provides accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility should be confirmed with the hotel.


The hotel is located in Coupvray, near Disneyland® Paris and Disney Village, making it a great choice for theme park visitors. It is also close to Val d'Europe Shopping Center and SEA LIFE Val d'Europe.


Children are welcome at the hotel, and typically, kids can stay for free up to a certain age, though specific age limits should be confirmed directly with the hotel.


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