Edgerton Hotel

4 stars given but you have to take into account the cost. I paid £55 for 1 night. Big room, clean enough, fridge, TV, WiFi. The biggest plus was a POWER shower....very powerful, (I was on the ground floor so not sure if this helped with this). Also a free car park. All in all good value, and at this price you can't have too a high expectations.

The bathroom was lovely, the room itself was extremely dated, coffee stains in the desk. The room smelt of damp and urine, we had to ask to be moved into another room. The 2nd room carpet wasn’t the best but was clean enough - we won’t be staying again

Staff is amazing, underatanding and friendly! Always happy to help, and cheerfully too. Nothing is too much to ask for. I have been there several times and I keep going back. Their cuatomer service is very impressive , they are not just all about the business, they really do make it feel like another home for their customers! Entire team is amazing, aach new staff I meet on a different shift is just as approachable and respectful as the other ones! Have not met one rude or grumpy staff there Thank you Edgerton!!

Booked a twin room well in advance for £60 for a major event weekend. By the event date, prices had risen dramatically. On arrival, staff were unhelpful about luggage storage and basic facilities. When we returned after midnight to check in, our confirmed booking could not be found despite proof showing a twin room for the correct dates. We were told no twins remained and were given two single rooms instead after a lengthy delay at 12:30am. The repeated comments about pricing and room availability left a very poor impression. No meaningful apology, compensation or attempt to rectify the situation was offered. The replacement room was extremely poor — tiny, top floor, and had no blind or curtain. I was woken by bright sunlight at 4:30am and unable to get back to sleep, leaving me with under four hours’ sleep. I booked a twin room in good faith and did not receive what I paid for. Extremely disappointing customer service and booking handling.

The receptionist was very helpful, the room was spotless, the bed very comfortable and a nice, clean bathroom.