Is parking available at the property?

Yes, there is onsite parking available, but it is limited and requires a reservation in advance. The cost for covered self-parking is NZD 19 per night, which includes in/out privileges.

Does the property allow pets?

No pets are allowed at the property, with the exception of service animals.

What are the check-in and check-out times?

Check-in is from 2:30 PM until 7:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for an additional fee of NZD 50, subject to availability.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. However, specific details about the extent of accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Napier, just 0.3 km from Municipal Theatre and Opossum World, and 0.5 km from Marine Parade. It is conveniently situated near various attractions and is within walking distance of many points of interest.

What are the hotel policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free, but additional charges may apply for extra beds.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of NZD 20 per stay and rollaway beds for NZD 45 per night. Advance request or confirmation may be required for availability.

Quest Napier Serviced Apartments

Average nightly price at Quest Napier Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$134
March	US$105
April	US$97
May	US$94
June	US$89
July	US$87
August	US$94
September	US$95
October	US$101
November	US$105
December	US$100

What guests think

At Quest Napier Serviced Apartments, travelers consistently highlight the central, walkable location, friendly staff, and comfortable apartment-style rooms with useful kitchenettes, while recurring drawbacks include limited, tight paid parking and occasional early-morning noise from a nearby gym.

Room style varies between modern and character spaces; some guests mention dated elements, creaking floors, light leakage, or less comfortable bedding or sofas. Cleanliness is generally strong, though a few noted dust, stains, or leftover items. Expect a practical, self-catering base for exploring Napier.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking is available but spaces are limited, tight, and paid, with some guests pre-booking spots. Several noted early-morning music from the adjacent gym; free guest laundry is appreciated.

Related guest reviews

8

Margaret

23 Dec 2024

·

Stayed 1 night

We stayed one night in a King Studio apartment. Quest Napier is quite central and the streets and parking were very busy when we arrived. We had booked parking under the hotel for the night which was a good thing. There are free carparks next door and across the road but only after 6pm and for some of the weekend. Our arrival was a bit early but they were able to find us a room that was ready so we could settle in. The lady at reception was great and showed me where to go for the parking and explained everything. The room was a little dated but has been renovated so was fine. It was functional with a comfortable bed, and had everything we needed, including a kitchenette and a pod coffee machine. My only issue was the shower which has a curtain, not ideal because it blows in on you and the floor still got quite wet. The shower did have excellent pressure tho and we were more than happy with one night staying in this apartment.

8

Susan

15 Apr 2025

·

Stayed 5 nights

Although we were on the 7th floor we could hear the gym music thumping each morning about 5.30.

10

Bryce

26 Apr 2025

·

Stayed 3 nights

Property was very clean, however dated. Rooms were fantastic and service great. The only downside was the the parking, extremely small spaces, and extremely hard to manoeuvre in the garage.

10

Suzanne

17 Mar 2025

·

Stayed 5 nights

On site parking (underground garage) a bit small & tight - NOT for large vehicles. If parking makes you nervous may want to consider street parking. Otherwise the stay was great!! Friendly staff too!

10

Samitha

17 Aug 2024

·

Stayed 2 nights

Clean,comfy and easy access to city. Very friendly and polite staff. Parking is a issue as limited spaces with respect to hotel rooms are available(found it the hard way after arriving and first night had to park in street overnight). Second night got a parking spot access via a vehicle lift.

10

Rosemary

17 Feb 2025

·

Stayed 1 night

Well equipped, clean and comfortable. No soap in shower container or it was broken. A bit of noise from gym downstairs. Thumping noise started (music) just before 6am.

10

Eddie

28 Feb 2024

·

Stayed 1 night

Receptionist was impressive, Friendly, lots of information, maps , places to go etc etc..he was First Class. Apartment was fantastic, loved it, very impressed. Location was excellent. Town was fabulous.. Parking on site, free laundry. Would stay again in a heart beat.

10

Gareth

29 Mar 2024

·

Stayed 3 nights

Great location. Only negative is having to pay for parking

10

Gregory

8 Mar 2024

·

Stayed 3 nights

Nice property and great having access to free laundry (wash & dry). Parking next door was great. Free overnight and $5 for entire day. We did not use the cook top or dishwasher, but great option to have.

8

PHILIP

26 Feb 2024

·

Stayed 2 nights

Quest apartments are central and easy walking distance of restaurants, bars, i-site, shops. Very helpful, friendly staff. Fairly spacious studio apartment with kitchen. The only problem we had was being woken up at 6 am with the loud music from the gym next door.

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Cleanliness

Overall cleanliness earns strong praise. A few reported lapses such as dust, stains, leftover fridge items, or a stray hair on a towel.

Related guest reviews

8

Faye

18 Aug 2024

·

Stayed 2 nights

Enjoyed our stay at Quest. Helpful staff. Room was lovely and clean with a very comfy bed. Quiet Room so enjoyed a great nights sleep.

10

Carole

21 Feb 2024

·

Stayed 1 night

The property was spotlessly clean. The room was perfect for our needs and the staff very helpful and friendly.

10

Cheng San

30 Sept 2025

·

Stayed 3 nights

The room is in great condition & very clean. Staff are helpful with our enquiry.

6

Lesley and Ken

1 Jan 2026

·

Stayed 2 nights

Generally pretty good. Food left in the fridge from the previous guests. Would like a different pillow option, found pillows way too big.

10

REBECCA

12 Sept 2024

·

Stayed 2 nights

Comfy bed, TV small but functional. Glad that my hung up towels weren’t removed this time. Green policy much better 💓. Only negative was a long black hair found on the clean towel (day one - I’m blonde). But everything else was great.

8

Mike

8 Apr 2025

·

Stayed 2 nights

Property was tired and room was very dusty. Quiet stay but could do with a refurbishment.

8

Terry

12 Dec 2024

·

Stayed 1 night

No free parking. Checked in just prior to 5pm. Staff were in a rush to go home, so briefing and welcome was extremely rushed. There was some awful stains around the toilet seat, and rust around the shower

8

Pieper

13 Jan 2026

·

Stayed 2 nights

Clean room. Comfortable bed.

10

Tara

9 Dec 2024

·

Stayed 1 night

Very good, clean, modern.

10

Zaid

24 Dec 2025

·

Stayed 1 night

Clean room. Very good location.

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Rooms

Rooms are comfortable and often spacious, with kitchenettes and apartment-style layouts. Some units feel dated or have layout and noise quirks (creaking floors, light leakage, occasional internal or gym noise), and a few found beds or sofas uncomfortable.

Related guest reviews

6

Duncan

18 Feb 2024

·

Stayed 1 night

Generally it was a nice stay…..if you don’t want to sleep! This was one of the noisiest places I have ever stayed…… from the neighbour closing his kitchen draws to the people in the hall on phones to people yelling in their rooms……. Would I stay again…..simple answer…..NO! Great location….. great staff…..crap property!

8

Benjamin

28 Dec 2023

·

Stayed 1 night

Great place. Very tiny room for the cost but understandable in these times.

10

Sharon

24 Apr 2024

·

Stayed 2 nights

One of the nicer places I stayed in NZ, well equipped kitchen, comfortable room. Big supermarket nearby. Easily walkable to the sights of Napier and to the bus terminal. Nice building although the internal layout is a bit confusing.

10

Emily

10 Feb 2025

·

Stayed 1 night

Quest was a fun hotel. Our family of three had an apartment with a separate bedroom, a bed in the living room area, a well-stocked kitchenette and a sitting area. The bedroom had sliding panels to close for privacy. The owners did a good job of embracing an historic building but updating for modern conveniences. The original wood floors were used in the apartment. The property has a library for guest use. The check-in process was smooth and the staff were friendly and helpful. It is well-located near the beach, restaurants and shops. I would definitely recommend this property!

8

Allison

8 Apr 2024

·

Stayed 3 nights

Spent 3 comfortable nights at Quest apartments. Room was a good size, bed was comfortable and we enjoyed having kitchen amenities. Location is very handy and close to a range of restaurants. Easy walk to the waterfront.

8

Michael

5 Apr 2025

·

Stayed 4 nights

Overall this was a great spot … close enough to the main downtown pedestrian shopping area but still quiet. We were in the older part of the property. It has nice some character but also had creaking floors and the room we were in had a odd sofa that wasn’t particularly comfortable. The hotel staff was friendly and helpful. Spacious bathroom with nice tub/shower and wonderfully big windows. Good to bring a sleep mask if light bothers you when sleeping. They have blackout blinds but the light still comes in on the edges. We loved Napier and would stay here again but would ask more questions about the room set up first or request a room in the newer building.

10

Allison

26 Apr 2025

·

Stayed 3 nights

Had a comfortable 3 day stay in Central Napier. Bed was comfortable and room was a good size. I was happy with the kichen facilties, which we used to cook a meal. Persons on reception were very courteous.

8

Pieper

13 Jan 2026

·

Stayed 2 nights

Clean room. Comfortable bed.

10

Ian

20 Apr 2024

·

Stayed 3 nights

Extremely well equipped and comfortable apartment within the city centre area.

6

Michael

1 May 2025

·

Stayed 2 nights

Great location, apartment was just what we wanted but the bed was very uncomfortable.

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Service

Staff are frequently described as friendly, welcoming, and helpful, with smooth check-ins. There are isolated complaints about rushed or unhelpful responses.

Related guest reviews

8

Tomoko

1 Nov 2025

·

Stayed 2 nights

Good location, clean room and nice staff

4

Peter

11 Nov 2025

·

Stayed 1 night

Staff support was lacking. I had 5 days earlier booked and paid for an underground carpark with access to an overnight EV charger. I used my allocated park, but the single charger was being used (by an unauthorised user, the receptionist told me next day). Two empty bays on the opposite wall had two unused chargers, but on inquiry, the duty manager told me I could not move into the empty bays as they were not my designated bay. (Both bays were still unused the following morning). The duty manager refused to assist me further.

10

Cynthia

17 Jun 2024

·

Stayed 1 night

The service from the gentleman checking me in was just spectacular! He was so friendly and welcoming and sorted a late check out for us! 10/10

10

Kevin

20 Jul 2025

·

Stayed 3 nights

The staff were the best;The upgrade was wonderful;the overall experience was just great

10

Brett

25 May 2025

·

Stayed 1 night

Great service, comfortable room, recommend to others

8

Terry

12 Dec 2024

·

Stayed 1 night

No free parking. Checked in just prior to 5pm. Staff were in a rush to go home, so briefing and welcome was extremely rushed. There was some awful stains around the toilet seat, and rust around the shower

10

Kimiora

27 Oct 2025

·

Stayed 2 nights

Person at front desk was so welcoming and accommodating for our needs.

10

Tracy

5 Jun 2025

·

Stayed 1 night

Very welcoming and friendly staff. Great stay.

8

Patricia

14 Jan 2025

·

Stayed 3 nights

Good location. The staff are AWESOME!!! Everyone I spoke with were friendly, helpful and just all round nice people!

10

Shan

12 Aug 2024

·

Stayed 2 nights

Our stay was lovely our night manager was so helpful and lovely

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Location

Central location within easy walking distance of the beach, restaurants, shops, and attractions. Many found it quiet despite being in town.

Related guest reviews

10

Holden

18 Aug 2025

·

Stayed 3 nights

Great quiet and right in the centre of Napier!

10

Gregory

20 May 2024

·

Stayed 1 night

What a great hotel. Spacious apartment,full kitchen, great beds, amazing location. Parking is $5 per day. Awesome place.

10

Joanne

3 Feb 2025

·

Stayed 2 nights

Great location a short walk to downtown Napier and the beach waterfront with many restaurants.

10

SIMON

16 Feb 2025

·

Stayed 3 nights

Nice hotel in the middle of town with attractions within easy walking distance

10

Radoslav

21 Jan 2025

·

Stayed 3 nights

Great place to stay in Napier. Very friendly and helpful staff, very clean, perfect location.

10

Ros

19 Jan 2024

·

Stayed 1 night

Liked the proximity to central Napier, the quiet location and the comfortable beds.

10

Bradley William

20 Jan 2023

·

Stayed 2 nights

Great location, very nice hotel

10

Penny

9 Jun 2023

·

Stayed 5 nights

Close to Napier center and Clive Square

10

Zaid

24 Dec 2025

·

Stayed 1 night

Clean room. Very good location.

10

Gordon

11 Sept 2025

·

Stayed 2 nights

Centrally located, very pleasant room and helpful staff.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $116	3 $122	4	5	6 $101	7 $113
8 $98	9 $108	10 $122	11	12	13 $111	14 $98
15 $89	16 $111	17 $103	18 $110	19 $111	20 $150	21 $152
22 $129	23	24 $106	25 $127	26 $105	27 $105	28 $132
29 $105	30

Quest Napier Serviced Apartments

Prices for Quest Napier Serviced Apartments

Monthly average prices

About this property

Location

Room options

One Bedroom Apartment

Studio

Guest reviews of Quest Napier Serviced Apartments

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quest Napier Serviced Apartments

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $107	24
25 $112	26 $80	27 $112	28	29 $112	30 $112	31 $98