Name: The Nautilus
Address: 387 Marine Parade, Napier, New Zealand, Napier, Hawke's Bay Region, New Zealand
Rating: 8.43

Guest reviews

8.4

Very good

Based on 1,900 verified reviews

Who stays here?

Business

5%

Couple

79%

Family

10%

Group

2%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Many guests praise The Nautilus for its scenic Marine Parade location with easy walk to town, spacious rooms with sea-facing balconies and in-room spa baths, and welcoming staff that often provide helpful touches like upgrades.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Giselle

7 Mar 2026

·

Stayed 2 nights

Great hotel, lovely staff, great location.

6

Nav

24 Feb 2026

·

Stayed 2 nights

Average condition room, could have done with more attention to cleaning. Staff were excellent.

8

Lydia

16 Feb 2026

·

Stayed 3 nights

Very nice staff. Clean rooms. A little noise from upper floor. Nice location. Peaceful.

6

David

11 Feb 2026

·

Stayed 1 night

Given a ground floor room with disability bathroom (not requested). Room smelt damp and of curry (Indian restaurant next door). Looking a bit tired. Only there for a one night stopover so no big deal. Handy location and nice staff

4

Barry

31 Jan 2026

·

Stayed 3 nights

Choose another hotel. The room was very run-down. The carpet was threadbare, with lumps and tufts sticking up everywhere. The furniture was falling apart and very sun-bleached. There was a weird smell, and the linen had brown stains. The shower recess had weird stains/buildup on the floor, and the rose was mouldy. The elevator had doors that swung out, exposing the openings going past - surely not to code and dangerous. Parking is limited, and if you don't get back early enough, you might miss out on a spot. Definitely not worth the money. It's obvious the owners are milking this asset until it dries up. The only good thing about it is the location and the views.

387 Marine Parade, Napier, New Zealand

Location

A stay at The Nautilus Napier places you in the heart of Napier, steps from Marine Parade and Napier Beach. This spa aparthotel is 0.4 mi (0.6 km) from Opossum World and 0.4 mi (0.6 km) from National Aquarium of New Zealand.

Marine Parade(0.1 Miles)

Napier Beach(0.1 Miles)

National Aquarium of New Zealand(0.3 Miles)

Opossum World(0.4 Miles)

Napier Soundshell(0.5 Miles)

Napier Visitor Information Centre(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 21:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Full breakfasts are available daily from 7 AM to 9:30 AM for a fee of approximately NZD 35 per person.

No pets are allowed at the property, with the exception of service animals.

Check-in is from 2:00 PM until 9:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

The property is located in the heart of Napier, just steps from Marine Parade and Napier Beach. It is approximately 0.4 km from the National Aquarium of New Zealand and Opossum World.

Children are welcome at the property. There is no charge for children under a certain age, and cribs (infant beds) are available for NZD 39.00 per night.

Cribs (infant beds) are available for NZD 39.00 per night. Rollaway or extra beds are not available.

The Nautilus

Amenities

Property description

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