RQ Santiago

The hotel is located centrally with exceptionally good public transportation access including metro (underground train) service.

Check in was easy. The place is gross though. The lights in my room didn’t even work, like what? Good location if you’re here for work. Overall, glad I was here for a very short time.

Excellent location in the heart of the city and next to a metro station. Very polite and helpful staff.

The breakfast was good. Wi-fi connection was bad, I couldn’t use in our room, only use at breakfast place.

Hotel is not noticeable from the street and after hours easier way to it is closed due to safety. Even thought I used the contact hotel feature days ahead to notify my late arrival and ensure no issues, I never got a reply, and ended calling them when I arrived to the airport. Once I call they were very helpful and to my surprise they are 24 hours open although the description stays different. My uber driver was lost trying to locate them and they where very helpful speaking to him over the phone , to the point of going to the side street to guide us in. We got in very late around 5 am to checkout at 12 noon, they didn’t offer a late checkout but overheard at the reception when getting out a lot of room had late checkout.