Is parking available at the hotel?

Self-parking is available on-site for a fee of CLP 20,000 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately CLP 19,900 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of CLP 18,000 per accommodation, per day. A pet deposit of CLP 72,000 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of CLP 42,000 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel provides accessible facilities including step-free entrances and wheelchair-accessible public areas. Specific details about accessible rooms and bathrooms can be confirmed directly with the property.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Las Condes district of Santiago, within a 5-minute drive of Costanera Center and Parque Arauco Mall. It is approximately 0.2 miles from Apoquindo and 24.5 km from Santiago International Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for children staying at the hotel?

Children 12 years old or younger can stay free when occupying the parent or guardian's room using existing bedding. Only registered guests are allowed in the guestrooms.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

W Santiago Hotel in Santiago, Chile

Average nightly price at W Santiago by month, last 12 months (USD)
Month	Average price
January	US$331
February	US$338
March	US$477
April	US$412
May	US$278
June	US$266
July	US$242
August	US$257
September	US$293
October	US$333
November	US$361
December	US$292

What guests think

Across recent reviews of W Santiago, travelers highlight a convenient Las Condes location near restaurants, shopping, and metro access, with many describing the surrounding area as safe and pleasant, plus generally well-regarded breakfast and on-site dining.

Rooms are often spacious and comfortable, though several guests note dated decor and practical issues such as weak or hard-to-control air conditioning, shower temperature or pressure, limited lighting or blackout, noise, or the lack of a minibar. The rooftop pool and bar draw praise for views, but access can be curtailed by private events, the pool may feel small or crowded, and some public areas show wear, renovations, or maintenance needs; elevator routes can also be cumbersome. Service receives strong praise for friendliness and responsiveness, with a few reports of slow breakfast service, inconsistent concierge or front-desk help, and occasional delays at check-in or with luggage. Expect a lively, well-located stay with some aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are a highlight with great views, but access is sometimes restricted by private events and the pool can feel small or crowded. Multiple reviews note dated spaces, ongoing or needed renovations, maintenance issues (especially terrace/pool areas), and complex elevator routes.

Related guest reviews

8

Tiago

20 Feb 2023

·

Stayed 1 night

Hotel com boas condicoes, e otimo pequeno-almoço. Mas o ponto mais fraco é a manutençao: ha um relogio na parede na sala da recepcao, com um pedaço quebrado. A porta do banheiro esta mal pintda e nao tem qualidade. O forro do teto do quarto e em varias partes do hotel esta descuidado, no meu quarto o forro estava todo mal acabado no sprinkler de incendio. A piscina é o melhor exemplo da falta de manutençao, o corrimao da piscina esta solto, o deck tem madeiras soltas e partidas, as plantas mal cuidadas, as cadeiras esta mal cuidadas, os vidros bem sujos. As paredes do hotel, os carpetes mal cuidados. Parece que simplesmente nao ha manutencao neste hotel.

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $209	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
				1 $224	2 $278	3 $184
4 $206	5 $297	6 $270	7 $257	8 $283	9 $203	10 $208
11 $307	12 $400	13 $466	14 $542	15 $336	16 $238	17 $221
18 $194	19 $284	20 $324	21 $276	22 $284	23 $278	24 $221
25 $248	26 $293	27 $318	28 $300	29 $298	30 $256	31 $177

Prices for W Santiago

Monthly average prices

About this property

Location

Room options

Wonderful Room, Room, 2 Double Beds

Standard Room, 1 King Bed

Wonderful Room, Room, 1 King Bed

Premier Room, 1 King Bed

Superior Room, 1 King Bed

Marvelous Suite, Suite, 1 King Bed

Suite, 1 King Bed, Corner

Suite, 1 King Bed (Urban)

Deluxe Room, 2 Double Beds

Deluxe Room, 1 King Bed

Suite, 1 King Bed, Terrace, Corner

Guest reviews of W Santiago

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about W Santiago

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