Holiday Inn Express & Suites Graham by IHG

Feels brand new! Staff is friendly, the entire property is spotless, the pool and hot tub are clean and awesome, breakfast is great, rooms are huge and well organized. It’s worth every penny!!

Very nice! The staff were friendly and the parking lot was nicely lit up.

The hotel is very comfortable and the breakfast is better than any free hotel breakfast. They have an outdoor pool and a fitnesscenter, but we didn't use either.

In town for a baseball tournament. Nice pool that the kids enjoyed. Quiet spot.

We stayed 6 days. When I booked this trip (thru Expedia) it stated there was a full-service spa - no such thing :( I was highly disappointed, as this was one of the selling points I used to determine our stay. Upon check-in the front desk lady was pretty blah & non-sociable. I wouldn’t say unfriendly but certainly not personable either. Our room was clean so that was nice but one of the lights next to the bed did not work & we called down to have it replaced, the following day in the afternoon we had to ask them again for the light. The Pool Area had no shading what-so-ever and although the pool was nice and refreshing, the "Hot Tub" was filthy. The cleaning staff was nice and gave us towels & wash rags when we asked because we had our dog with us so they couldn’t go in the room and there was another front desk lady there at least one night that was quite personable. Our last night there we had to be up at 4:30 a.m. in the morning to head home & at 12 a.m. kids were still running around above us making all kinds of noise. I don’t like to complain but we had to get some sleep so I called down & was told they would go knock on their door. At 2:30 a.m. they were still running around. Upon check-out I barely got a sorry, just a “what can we do” attitude for my lack of sleep, and I had to be on the road for the next 10 hours on basically no sleep at all!

The hot tub was not working and didn’t look like it had in a while. Room and property old and very basic, not worth the price. On a positive note the beds were comfortable.

The hotel was pretty good but for the price there could have been improvements. The pillows were half flattened, the old ac box was broken and kept falling off the wall, the jacuzzi wasn’t operating, and I noticed some dirty doors walking along the hallway. Water pressure was really disappointing, both when showering and flushing the toilet. The breakfast was great and the swimming pool was a hit! The staff were very very friendly. Overall it was a nice place to stay!

Website says they have a pool and hot tub. Both are closed. We drove an hour out of our way and paid a $100 pet fee on top of the most expensive hotel in the town.

The place was great. Nice and clean. Only 2 small issues--no tv signal to the screens in the exercise room, and the TV programming in the rooms was adequate at best--nothing that couldn't be remedied by bringing your own streaming services. Would recommend and will probably stay there again if i an back in the area.

Room had odor Elevator broke Wi-Fi down.

Yes rooms were very nice and clean! Very nice people! Food very good!

Overall a good experience. Nice comfortable bed & amenities. Breakfast was yummy. Only negative was found lots of hair in shower & bathroom.

Friendly staff, very clean

Stayed one night while passing through town. Very clean and comfortable.

The property is fine. The cleaning could be better. There was period and pee all over our toilet before we even used it. Someone needs to retrain on how to clean. Breakfast was really good. Teresa was super friendly.

Nice and clean, friendly staff

The hotel was clean and quiet. The beds were comfortable. Would stay again.

The front desk was very nice, but the room was very dirty especially the bathroom and it looked like people had been laying on the beds.

Easy check-in, room clean*, a/c worked fine, easy parking, quiet, in good condition. *All clean except for dust and dirt on window sill and on top of bed frame.

We stayed here only because of a baseball tournament at Rocker B. The general cleanliness of the hotel and bathroom was not great, but the AC was cold, the water was hot, and the beds were comfy. The breakfast was better than expected.

Place was clean and friendly staff. However, we could hear just about everything in room next door. Tv, footsteps back and forth from the kids, bathroom door and fan and their voices. Just really thin walls, I guess.

The stuff was friendly. The room was spacious, and the beds were comfortable. They have a nice breakfast buffet. The only problem is our room smelled like cigarette's.

TV channel selection was very basic and was my only complaint with the hotel.

Room was really clean!! Door looked like someone broke into it & light shined through it when it was closed. Coffee maker in the room didn’t work! Other than that it was a nice stay!!

The hotel was pretty good but for the price there could have been improvements. The pillows were half flattened, the old ac box was broken and kept falling off the wall, the jacuzzi wasn’t operating, and I noticed some dirty doors walking along the hallway. Water pressure was really disappointing, both when showering and flushing the toilet. The breakfast was great and the swimming pool was a hit! The staff were very very friendly. Overall it was a nice place to stay!

Room wasn’t ready on arrival after 3 pm. Walked into used room. They switched us to another better room and it was good. Bathroom fan didn’t work. Bed was a little hard. Other than that, it’s a good hotel. Best one in Graham.

AC had a leak, carpet was wet and smelled pretty bad

It's a clean and convenient property with spacious rooms. It was a comfortable stay

Very nice place. Bedding was clean and comfortable. Room was large. Nice amenities in room - toiletries, coffee, iron

Room had odor Elevator broke Wi-Fi down.

Reserved room online with Expedia for my daughter. Called office to inform them my daughter's name and that she would be checking in late under my name. The girl on duty cheerfully said no problem and she would handle it. Great room and service.

Check-in was great! Fast and courteous and very welcoming!

I booked four rooms got there to pay and they canceled.All four of my rooms didn't call.Didn't say nothing in every other hotel.In the area was sold out

The stay was perfectly fine and the cleanliness of the room was excellent, kudos to the cleaning crew! As for management, very angry and non-friendly GM (according to her). They charged us a pet fee for a service dog, which is against their website posted notice regarding service dog charges. The fee was not an issue, yet the way it was handled and the hostility when addressed. When we asked about it we were reprimanded for even asking and telling us we were wrong. Would not show us a written or posted notice on property. Yet, the website specifically shows that service dogs are free. It was one of the reasons we stayed here, as it advertises itself as pet-friendly.

We stayed 6 days. When I booked this trip (thru Expedia) it stated there was a full-service spa - no such thing :( I was highly disappointed, as this was one of the selling points I used to determine our stay. Upon check-in the front desk lady was pretty blah & non-sociable. I wouldn’t say unfriendly but certainly not personable either. Our room was clean so that was nice but one of the lights next to the bed did not work & we called down to have it replaced, the following day in the afternoon we had to ask them again for the light. The Pool Area had no shading what-so-ever and although the pool was nice and refreshing, the "Hot Tub" was filthy. The cleaning staff was nice and gave us towels & wash rags when we asked because we had our dog with us so they couldn’t go in the room and there was another front desk lady there at least one night that was quite personable. Our last night there we had to be up at 4:30 a.m. in the morning to head home & at 12 a.m. kids were still running around above us making all kinds of noise. I don’t like to complain but we had to get some sleep so I called down & was told they would go knock on their door. At 2:30 a.m. they were still running around. Upon check-out I barely got a sorry, just a “what can we do” attitude for my lack of sleep, and I had to be on the road for the next 10 hours on basically no sleep at all!

The hotel was pretty good but for the price there could have been improvements. The pillows were half flattened, the old ac box was broken and kept falling off the wall, the jacuzzi wasn’t operating, and I noticed some dirty doors walking along the hallway. Water pressure was really disappointing, both when showering and flushing the toilet. The breakfast was great and the swimming pool was a hit! The staff were very very friendly. Overall it was a nice place to stay!

The hotel had only reserved one room when we clearly reserved two. It took the clerk over 20 minutes to fix the problem.

Room wasn’t ready on arrival after 3 pm. Walked into used room. They switched us to another better room and it was good. Bathroom fan didn’t work. Bed was a little hard. Other than that, it’s a good hotel. Best one in Graham.

Front desk staff were wonderful. Very courteous and helpful.

Customer Service was awesome

Nice hotel, felt safe and was clean. I’d suggest staying here to anyone traveling to the area. It’s where I’ll be staying next time.

The property was clean, safe, and the staff was very friendly. I would recommend staying here.

In town for a baseball tournament. Nice pool that the kids enjoyed. Quiet spot.

Good breakfast, very helpful staff at the front desk. Could tell you everything you needed to know about the town, restaurants and anything else you wanted to know. Very quiet with a good location.

Clean, quiet, great free breakfast!

Simple and quiet place to stay.

Would never recommend this hotel to anyone. While I understand the location may play a role in the conditions of the property, the hotel room was not up to my standards. The property was old and the bathroom drainage in the tub was extremely rusted and stained. I requested to be moved to another room and I was immediately denied by the front desk staff person who stated they were completely booked…despite having offered me options of floors upon checking in. The cleaning ladies looked at me crazy for asking them to try and clean the drain/tub. The location has nothing around it, dining, entertainment, street lighting, etc. I don’t recommend this property to anyone unless it is the last resort.

Close to Young County Arena.

Dry professional and polite staff, helpful. Clean and quiet place with plenty of parking.

Close to get to Rocker B

Yes rooms were very nice and clean! Very nice people! Food very good!

Breakfast could have had a little more effort

The hotel is very comfortable and the breakfast is better than any free hotel breakfast. They have an outdoor pool and a fitnesscenter, but we didn't use either.

Clean, quiet, great free breakfast!

It was a very pleasant stay. The breakfast is awesome.

Great stay! Good hot breakfast.

Was ok. No toiletries in my room. Lacking juices for breakfast

Very clean quiet and excellent fresh breakfast buffet. Will definitely stay there for future visits!!

Very nice breakfast! Large and pleasant room.

Very nice hotel. We were very impressed with how comfortable the beds and pillows were. Breakfast was really good too. Nice and friendly staff.