Is parking available at the property?

Self parking is available on-site for a fee of USD 19 per day.

Is breakfast offered at the hotel?

Breakfast options are available at the hotel's dining establishments, which include 2 restaurants and a coffee shop/cafe.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features wheelchair accessible paths of travel and elevators to assist guests with disabilities.

What is the location of the hotel in relation to nearby attractions?

The hotel is located a 4-minute drive from Concord Mills and 5 minutes from Charlotte Motor Speedway. Other nearby attractions include Great Wolf Lodge Water Park (0.2 miles), SEA LIFE Charlotte-Concord Aquarium (1.6 miles), and the University of North Carolina at Charlotte (6 miles).

Does the hotel have a swimming pool?

Yes, the property features 4 indoor swimming pools, including a seasonal outdoor pool that is open from May to September. There is also a child pool and a complimentary water park.

Are children allowed at the hotel?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

Great Wolf Lodge Concord Resort in Concord, USA

Average nightly price at Great Wolf Lodge Concord by month, last 12 months (USD)
Month	Average price
January	US$328
February	US$322
March	US$310
April	US$309
May	US$262
June	US$257
July	US$304
August	US$249
September	US$237
October	US$255
November	US$226
December	US$318

What guests think

At Great Wolf Lodge Concord, families praise the kid-focused water park and activities and often highlight friendly staff and generally clean accommodations, while recurring downsides include high overall costs with extra fees and occasional maintenance or operational hiccups.

Many guests find the rooms comfortable, though some note dated elements and uncomfortable sofa beds or pillows. Common complaints mention crowds and long lines, paid parking, pricey food, and a few billing or hold issues, plus rare but serious cleanliness lapses. Expect a busy, family-first stay with plenty to do if you're comfortable with the added costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Big indoor water park and lots of kid activities on site are a highlight. Expect crowds, early closing times, occasional outages or aging features, and gated/paid parking that can be limited or confusing.

Related guest reviews

10

Roger

6 Nov 2024

·

Stayed 1 night

Have stayed many times, staff is exceptional, facility is always adding ways for the kids to enjoy. Some of the park items are showing their age kiddie pool jetskies, and spray bars and such, nothing terrible just heavy use. We come several time's a year with our two and they always love it!

10

Deborah

18 Jan 2023

·

Stayed 1 night

The place is really cool. Totally kid friendly. Lots of activities to do after the waterpark closes. The food on premise I thought was reasonably priced. Large one topping pizza $20.00. Large one scoop of ice cream 3.99. We brought snacks and soda. The kids loved it. I enjoyed the fact after we arrived there was really no need to leave. We would definately stay again and probably will..

10

keith

27 Nov 2024

·

Stayed 2 nights

i liked everything. the starbucks and bojangles across the street, the only thing bad was the 15 dollars a day for parking

10

Mary Ann

26 Jun 2025

·

Stayed 3 nights

Kids had a lot of fun especially in the water park and with the activities.

6

Kenya

17 Jun 2025

·

Stayed 2 nights

The rooms were not really as nice or updated as they should be for the money. The kids did enjoy the water park. However I feel 8 is an early closing time. The gift shop was extremely high. We went to get ice cream and they were out of almost everything. They said they had been for days. The gates going in and out were confusing. People were having to get out of their vehicles and it was backed up.

10

Cathy

20 Nov 2024

·

Stayed 1 night

We had a great stay, but too crowded. Slides were 30 minutes or more wait time. Our room was fabulous!

10

Irma M

29 Nov 2024

·

Stayed 2 nights

Lots of family fun. Staff always super friendly and helpful. Everything on site. Park the car and enjoy!

8

HAITHAM

1 Dec 2024

·

Stayed 1 night

I will rate this hotel 3.5/5, it is smaller than the one in Dallas, TX, there is no lazy river, bad quality toilet paper, there is no wash and dryer machine in the hotel, early check out time 11 am.

8

Thomas D

30 May 2024

·

Stayed 5 nights

Needs to have more handicap accessible parking near entrances.

8

Valerie

17 May 2024

·

Stayed 1 night

Waterpark

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Cleanliness

Many reviews describe rooms and common areas as clean. However, a few report issues like dirty items left behind, musty or dusty rooms, and isolated bed bug reports.

Related guest reviews

10

Sharon

2 Aug 2025

·

Stayed 1 night

GWL is a phenomenal venue for all ages! Our party of 10 ranged from ages 6-70. EVERYONE enjoyed it. Accommodations were clean and inviting! Our family is already considering another trip back!

6

Michael

5 May 2024

·

Stayed 2 nights

Property needs an update. Old carpets and old smelling room with long-term dust on the decor. Also, if you get a suite with a fold-out bed don't expect to be able to use it as a bed--extremly painful to even attempt to lie on. All four of us had to sleep in one bed. The TV had two large strips of dead pixels and it was not a smart TV so we had to use our devices. Pool was extremely full with the activity pool broken and out door shut due to weather so it was a sea of bodies in the wave pool. Staff was extremely friendly and helpful and Dunkin was good but we left the property for our meals as the food there looked like cheap cruise quality. Slides were fun when the lines were not too long. My 6 and 3-year-old loved it. It was my wife's version of hell so take that for what it's worth. Not sure if it is worth it for the price they charge.

10

Sarah

9 Apr 2025

·

Stayed 2 nights

The property was very clean staff was friendly

10

Jacky

21 Jun 2025

·

Stayed 2 nights

#brunReview it was crowed and the water park was fun for the kido and he also enjoyed the mystery search game. Lack of good food amenities and parking was limited. Finding another guest dirty socks in the room was disappointing. Besides we enjoyed the stay.

8

Jennifer

13 Sept 2023

·

Stayed 1 night

The room was very clean and comfortable. The staff let us check in early which was nice. The food is just average and way overpriced, however there are food options just off the property. Not all activities are included, such as bowling. We had to pay $7 per game. This should have been included in the price like the water park. Also breakfast is way overpriced for food you can get for free at most hotels. It’s great for the kids, but hard on the wallet. The room was really clean and comfortable which is very important. Most of the staff were very friendly.

10

Bridgett

17 Apr 2025

·

Stayed 1 night

It was very nice, clean, and nice staff. Also love the shower areas so the kids could wash before the drive back home. The kids loved it.

10

Gregg

5 Nov 2025

·

Stayed 1 night

Room was clean and staff was accommodating

2

Giovanni

28 Oct 2023

·

Stayed 2 nights

Room had Bed Bugs!

10

Sonya

2 Feb 2024

·

Stayed 2 nights

This was our first trip to GWL and we had a blast! Customer Service was impeccable and the lodge was so clean! We’ll definitely be coming back. One of the best experiences I’ve had at a resort!

4

Stephanie

9 Jun 2024

·

Stayed 1 night

I paid an extra $60 to checkout at 2:00pm and my access was shut off 5-7 minutes early. I had to knock on the door to get back in the room to finish packing. Then I get home and discover a bed bug in my backpack attached to my pajamas!

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Rooms

Guests often find rooms comfortable and sometimes spacious. Some note dated decor, uncomfortable sofa beds or pillows, and occasional room assignment or availability problems.

Related guest reviews

6

Michael

5 May 2024

·

Stayed 2 nights

Property needs an update. Old carpets and old smelling room with long-term dust on the decor. Also, if you get a suite with a fold-out bed don't expect to be able to use it as a bed--extremly painful to even attempt to lie on. All four of us had to sleep in one bed. The TV had two large strips of dead pixels and it was not a smart TV so we had to use our devices. Pool was extremely full with the activity pool broken and out door shut due to weather so it was a sea of bodies in the wave pool. Staff was extremely friendly and helpful and Dunkin was good but we left the property for our meals as the food there looked like cheap cruise quality. Slides were fun when the lines were not too long. My 6 and 3-year-old loved it. It was my wife's version of hell so take that for what it's worth. Not sure if it is worth it for the price they charge.

8

Jennifer

13 Sept 2023

·

Stayed 1 night

The room was very clean and comfortable. The staff let us check in early which was nice. The food is just average and way overpriced, however there are food options just off the property. Not all activities are included, such as bowling. We had to pay $7 per game. This should have been included in the price like the water park. Also breakfast is way overpriced for food you can get for free at most hotels. It’s great for the kids, but hard on the wallet. The room was really clean and comfortable which is very important. Most of the staff were very friendly.

10

Chadaya

20 Dec 2024

·

Stayed 1 night

Great time with the family! The pull out bed could use more cushion but I’m sure I could’ve received it had I requested it. The water park is amazing and the food was pretty good.

6

Kenya

17 Jun 2025

·

Stayed 2 nights

The rooms were not really as nice or updated as they should be for the money. The kids did enjoy the water park. However I feel 8 is an early closing time. The gift shop was extremely high. We went to get ice cream and they were out of almost everything. They said they had been for days. The gates going in and out were confusing. People were having to get out of their vehicles and it was backed up.

10

Cathy

20 Nov 2024

·

Stayed 1 night

We had a great stay, but too crowded. Slides were 30 minutes or more wait time. Our room was fabulous!

10

Lukasz

28 Apr 2025

·

Stayed 2 nights

Great place for kids, imagined more space but overall great experience

10

Samantha

15 May 2024

·

Stayed 1 night

Excellent stay. Will definitely be back. The staff are all really amazing. The rooms are spacious and I had the best night’s sleep on these mattresses. It rained the whole time and it had zero impact on our stay because there were so many awesome activities for the kids.

8

Kelli

19 Jul 2025

·

Stayed 1 night

It was our 1st time there and it was very nice minus being charged $740 hold charges for just 1 night, the manager did fix it for me though and the pillows were horrible! We will definitely return and bring our own pillows.

10

Elizabeth

28 Apr 2025

·

Stayed 1 night

Fantastic the accidentally gave me the wrong room but I went spoke to staff and manager and they fixed it immediately they were so kind

2

Erica

26 Jun 2025

·

Stayed 1 night

I paid for a luxury master suite and it was not available upon check in

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Service

Staff are frequently praised as friendly and accommodating. Still, there are complaints about slow or problematic check-in, key and housekeeping issues, and billing/hold or refund confusion.

Related guest reviews

2

Hajar

13 Jun 2024

·

Stayed 1 night

I checked in at 1 i got my keys at 2:47pm but the key didn't work Went to the front desk 5 times every time they change them and they don't work, and finally at 7:25 pm they got them right working for us a family of six people, after staying locked out of room from 2:47 until 72l:25 pm

2

Suzanna

4 Jun 2025

·

Stayed 1 night

Evening Supervisor 6-11pm’ish time slot for us, she was horrible!!!! We were all in tears!!! and my sister who I hadn’t seen in nearly 20 years waited in the lobby for over 5 hours with two year old twins not being able to get in to their room, which she had receipts in her name with room already paid. She had to go back home!! I was flying in from Florida to meet them that night but my flight was delayed, then the airport gave away our reserved car and nobody else had a car! It was a nightmare for these two twins birthday!! The food was spoiling in my sisters car and had to bring it all inside the air conditioning. Then with her and the kids crying she had to load it all back in the car to drive back home at MIDNIGHT THAT SAME NIGHT!!!! When we finally got a car and arrived at the lodge after they had gone home in tears!!! We got together the next day but our weekend was already RUINED!!!! Very weird and disappointing vacation at the Wolf Lodge.

10

Teresa

28 Dec 2024

·

Stayed 2 nights

The staff was responsive and kind. We all enjoyed our stay. We bought the Wolf Pass when we checked in and felt like we got our all the value out of it!

10

Sonya

2 Feb 2024

·

Stayed 2 nights

This was our first trip to GWL and we had a blast! Customer Service was impeccable and the lodge was so clean! We’ll definitely be coming back. One of the best experiences I’ve had at a resort!

10

Samantha

15 May 2024

·

Stayed 1 night

Excellent stay. Will definitely be back. The staff are all really amazing. The rooms are spacious and I had the best night’s sleep on these mattresses. It rained the whole time and it had zero impact on our stay because there were so many awesome activities for the kids.

10

Tabitha

28 Jun 2025

·

Stayed 2 nights

The kids had a great time the staffing was very friendly and curious.

2

Steve

29 May 2024

·

Stayed 3 nights

We paid a deposit upon booking. When I checked in they had no record of the deposit despite my proof. They assured me I wouldn’t be overcharged. Until I was. Then I was told there was a $100 per night fee charged that would be refunded. It wasn’t. They buried the fee in other things and refuse to make it right. This resort is a scam.

8

Kelli

19 Jul 2025

·

Stayed 1 night

It was our 1st time there and it was very nice minus being charged $740 hold charges for just 1 night, the manager did fix it for me though and the pillows were horrible! We will definitely return and bring our own pillows.

10

Ty

27 Jun 2025

·

Stayed 1 night

It was great , great customer service as well

2

Janice

16 Nov 2024

·

Stayed 1 night

It’s a ripoff for the amount of money we spend on a room here. Room service did not show up after being called twice. After asking staff member questions about how to get around the park, they could not answer our questions because they said they do not know. Great wolf needs to hire staff that know about the park.

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Location

Convenient to PNC and near chain eateries, with most needs available on site. Traffic exiting and gated, paid, or limited parking are recurring gripes.

Related guest reviews

10

Lakita

7 Jun 2025

·

Stayed 1 night

The property anf staff were amazing. The only thing i did not like was the traffic when trying to exit.

10

Teresa

30 Jun 2023

·

Stayed 2 nights

We liked that everything was in one place or near by. We didn't have to leave the property for meals. This gave the little kids and the big kids more time to play. It was amazing.

8

Maira

29 Apr 2024

·

Stayed 1 night

Fun water park and lots to to do in the area.

10

Deborah

18 Jan 2023

·

Stayed 1 night

The place is really cool. Totally kid friendly. Lots of activities to do after the waterpark closes. The food on premise I thought was reasonably priced. Large one topping pizza $20.00. Large one scoop of ice cream 3.99. We brought snacks and soda. The kids loved it. I enjoyed the fact after we arrived there was really no need to leave. We would definately stay again and probably will..

10

keith

27 Nov 2024

·

Stayed 2 nights

i liked everything. the starbucks and bojangles across the street, the only thing bad was the 15 dollars a day for parking

10

Rae

15 Jun 2025

·

Stayed 1 night

I know in business it’s all about making the dollar but if you’re charging $800 for one night, why put a gate up that you have to pay to park What since did that make you just just take take. I will be advising anybody I know not to visit the great Wolf Lodge. It’s not for us.

6

Kenya

17 Jun 2025

·

Stayed 2 nights

The rooms were not really as nice or updated as they should be for the money. The kids did enjoy the water park. However I feel 8 is an early closing time. The gift shop was extremely high. We went to get ice cream and they were out of almost everything. They said they had been for days. The gates going in and out were confusing. People were having to get out of their vehicles and it was backed up.

10

Irma M

29 Nov 2024

·

Stayed 2 nights

Lots of family fun. Staff always super friendly and helpful. Everything on site. Park the car and enjoy!

10

TIMOTHY

23 Aug 2025

·

Stayed 1 night

Very nice place to stay and close to PNC

8

Thomas D

30 May 2024

·

Stayed 5 nights

Needs to have more handicap accessible parking near entrances.

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Dining

Food feedback is mixed: some enjoyed pizza, breakfast packages, and Dunkin. Many find on-site dining average to overpriced, with breakfast not included and occasional stock shortages.

Related guest reviews

10

Emily

3 Oct 2024

·

Stayed 2 nights

Was a wonderful stay. Amazing staff, amazing food choices, amazing waterpark. The only thing needed was Dunkin needs crispier bacon! :D

10

Deborah

18 Jan 2023

·

Stayed 1 night

The place is really cool. Totally kid friendly. Lots of activities to do after the waterpark closes. The food on premise I thought was reasonably priced. Large one topping pizza $20.00. Large one scoop of ice cream 3.99. We brought snacks and soda. The kids loved it. I enjoyed the fact after we arrived there was really no need to leave. We would definately stay again and probably will..

10

Lisa

3 Jul 2023

·

Stayed 3 nights

Great Wolf Lodge is a great family-friendly resort, like a cruise ship on land! The food was not great, however.

8

Jennifer

13 Sept 2023

·

Stayed 1 night

The room was very clean and comfortable. The staff let us check in early which was nice. The food is just average and way overpriced, however there are food options just off the property. Not all activities are included, such as bowling. We had to pay $7 per game. This should have been included in the price like the water park. Also breakfast is way overpriced for food you can get for free at most hotels. It’s great for the kids, but hard on the wallet. The room was really clean and comfortable which is very important. Most of the staff were very friendly.

10

Ronda

28 Jan 2025

·

Stayed 1 night

We loved the entertainment for the kids as well as the food accommodations and rooms Parking was safe and great 👍

10

Chadaya

20 Dec 2024

·

Stayed 1 night

Great time with the family! The pull out bed could use more cushion but I’m sure I could’ve received it had I requested it. The water park is amazing and the food was pretty good.

6

Kenya

17 Jun 2025

·

Stayed 2 nights

The rooms were not really as nice or updated as they should be for the money. The kids did enjoy the water park. However I feel 8 is an early closing time. The gift shop was extremely high. We went to get ice cream and they were out of almost everything. They said they had been for days. The gates going in and out were confusing. People were having to get out of their vehicles and it was backed up.

6

Kricket

27 Jul 2025

·

Stayed 3 nights

I really feel that if you pay $1300 for a stay, more should be included. You have to pay extra for breakfast, $20 daily parking and none of the activities are included. For that price, they should at least offer free breakfast and parking. I think maybe smaller kids would enjoy it more than my 11 year old. Yes, the water park is fun, but its not great. I simply don't think it's worth the money

10

Nova

18 May 2025

·

Stayed 1 night

pizza with cups n 2 litter for lunch was great not having to purchase soda separately, breakfast wat delicious large Varity, breakfast package great, pnly issue was my charges were in correct reported to desk at check out

10

Stevie

12 May 2024

·

Stayed 1 night

Stay was good. If you have little kids. Watch out for kids in the kid area pool and the adults. Because they don’t care to push you out of the or your kid. So the life guard should be watching for stuff like that also. Pillow in rooms definitely could be more comfortable. Not sure if it was just our room or others. But we have no soap in the shower. Restaurants are a little pricey except for Dunkin Donuts.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $222	3 $190	4 $190	5 $191	6 $217	7 $360
8 $193	9 $193	10 $193	11 $190	12 $198	13 $247	14 $401
15 $192	16 $192	17 $198	18 $191	19 $191	20 $205	21 $404
22 $206	23 $228	24 $204	25 $235	26 $325	27 $379	28 $204
29 $192	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
		1 $191	2 $190	3 $194	4 $276	5 $426
6 $195	7 $193	8 $191	9 $193	10 $195	11 $259	12 $446
13 $193	14 $197	15 $192	16 $198	17 $196	18 $334	19 $459
20 $405	21 $321	22 $246	23 $320	24 $334	25 $427	26 $507
27 $571	28 $621	29 $458	30 $538	31 $442

Great Wolf Lodge Concord

Prices for Great Wolf Lodge Concord

Monthly average prices

About this property

Location

Room options

Luxury Suite, Multiple Beds (Water Park Included)

Suite (Majestic Bear Waterpark Included)

Suite (Kidcabin Water Park Included)

Suite (Kidkamp Water Park Included)

Suite (Wolf Den Water Park Included)

Family Suite (Water Park Included)

Grand Suite (Grand Bear Water Park Included)

Suite (Grizzly Bear Water Park Included)

Guest reviews of Great Wolf Lodge Concord

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Great Wolf Lodge Concord

Considering this hotel for your Concord trip?

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