Name: Candlewood Suites Portland Airport by IHG
Address: 11250 Northeast Holman, Parkrose, Portland, Oregon, United States of America, Portland, Oregon, US
Price range: $100–$191 per night
Rating: 8.35

What guests think

Candlewood Suites Portland Airport by IHG draws consistent praise for clean, spacious, quiet suites with in-room kitchens and friendly, efficient staff, appealing to airport travelers and longer stays seeking value, practicality, and a restful stop near PDX.

The courtesy shuttle has limited hours and has caused confusion for some early or late flights. Parking is repeatedly described as tight or limited, especially for larger vehicles. Some guests report strong air-freshener smells and occasional maintenance or housekeeping lapses such as ants or small equipment faults. Expect a practical, apartment-style stay with good value and a few logistical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is helpful but runs limited hours, leading to gaps for very early or late flights and some confusion. Parking is tight for many vehicles; guests appreciated the self-serve laundry and the pantry/lending items.

Related guest reviews

10

D

Jun 2, 2025

·

Stayed 3 nights

This is a quiet, well organized, newly updated hotel with a fabulous lobby, perfect for extended stays. They’ve thought of everything and the staff is so welcoming and professional. Some of the amenities like the washers and dryers in the laundry room could use an upgrade, and the little on site grocery store needs to expand its variety of products. Also, the fresh daily coffee they promise was not available, but the staff very kindly offered us instant coffee packets and hot water. This is a good hotel that could be an amazing hotel with just a few small changes. And the beds and linens are top of the line: best sleep ever after a long day in Portland!

10

Nicola

Jun 25, 2025

·

Stayed 2 nights

The washer and dryer was very convenient. Room was clean and well thought out. 24 hour store downstairs was a great idea! Parking was a little difficult, the spaces were small and too close together. It would work perfectly if everyone drove a small car…

8

Karen

Aug 30, 2025

·

Stayed 1 night

We booked this location due to airport shuttle for 6am flight. Turns out they don’t run the shuttle that early.

8

Christopher

Aug 14, 2025

·

Stayed 1 night

Nice property but definitely small for parking a full size truck and impossible if you’re hauling an enclosed trailer.

8

Brian

Aug 3, 2025

·

Stayed 1 night

Staff was great. Hotel convenient to the airport. Need Uber for early morning (3:30am) flight though as no shuttle available.

8

Patricia

Oct 9, 2025

·

Stayed 1 night

Shuttle does not run 24 hours as stated in property description.

2

John

Sep 28, 2024

·

Stayed 1 night

The shuttle doesn’t run at midnight but the website doesn’t mention that. It’s infuriating.

10

Kestrel

Jun 27, 2025

·

Stayed 2 nights

The suites here are quiet, clean, and comfortable with everything you might need for a long stay. There's even a pantry in the room! If there's something you need but isn't provided in the room, like an air fryer, crock pot, or board games, check with the front desk because they probably have it to borrow. The staff is very efficient and and professional, the property is clean and well maintained, and the rooms are spacious and modern. No complaints at all from me, thanks for a great stay at a great price!

10

willie

Sep 8, 2023

·

Stayed 2 nights

the shuttle service to the airport should start earlier than 5:00am. because most flights depart at 5 so people need to be at the airport 2 or 3 hours prior. that is why I am not giving 5 stars Thank you

8

Shane

Feb 15, 2023

·

Stayed 1 night

I’ve been staying here for over 10 years when I travel through Portland International, the level of service has always been amazing. I’ve noticed lately that their shuttle service isn’t quite what it’s been. They now don’t offer shuttle after 9:30pm nor will they take you to shopping destinations like in past. Doesn’t seem like a big deal with Uber but it definitely was a reason I loved this hotel. Maybe they will revisit this service in the future! Sincerely Loyal Customer

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe clean rooms and public areas. A minority noted strong air-freshener scents, occasional pests or maintenance-related messes, and sporadic housekeeping misses.

Related guest reviews

8

Mark

Sep 24, 2025

·

Stayed 1 night

I thought the hotel was very clean and priced fairly for the location. Staff were also friendly.

8

Mindy

Apr 4, 2025

·

Stayed 1 night

The room was good size with a kitchen but in the morning we noticed that the donuts we had bought the night before were covered in ants and ruined. Told the desk about it at check out and they said ok, housekeeping will clean them. They didn’t seem to concerned about it. Overall ok stay, just need to deal with the ant problem

10

Lynda

Jun 13, 2025

·

Stayed 4 nights

Staff was very accommodating. The hotel and rooms were very clean.

8

Penny

Oct 4, 2023

·

Stayed 1 night

Front desk personnel was very friendly and professional. Also, the room was very comfortable and clean. The facility is in a questionable neighborhood but the property is gated. Also, the rooms are cleaned with highly perfumed cleaners.

10

Javier E.

Sep 26, 2025

·

Stayed 4 nights

Very clean room nice

8

Priti

May 30, 2025

·

Stayed 1 night

Funny smell in hotel. Too much air freshener perhaps. Parking felt like it might not be possible.

8

Russ

May 20, 2024

·

Stayed 1 night

appreciated the price and overall value. The only concerns were a dirty tub and firm beds. The beds were not comfortable

10

Kristlyn

Apr 22, 2025

·

Stayed 1 night

Very clean!

10

Andrea

Jul 7, 2025

·

Stayed 1 night

Clean and comfortable. It was a quick stay for us but we enjoyed the place to rest our heads.

6

randy

Dec 9, 2025

·

Stayed 2 nights

Do not use artificial are sanitizing agents in facility. The significance of this event caused a respiratory event.

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Rooms

Suites are spacious, quiet, and well equipped with kitchens and comfortable beds, suiting longer stays. Some units feel a bit dated or have minor maintenance issues, and a few guests missed modern touches like USB outlets or streaming access.

Related guest reviews

10

Terry

May 15, 2025

·

Stayed 1 night

Very clean and almost completely modern. Because it seems new and oriented to business travelers, I was surprised that there aren’t and USB charging ports in the room. Having just returned from an 8-day trip to France, and this being my only night in a U.S. hotel, I didn’t think to pack an American charging block. That was entirely my fault, and my iPhone and laptop had enough charge from the airplane, but as I said, I was just surprised. However, everything else was great and I would be happy to stay here again. The shuttle driver John was very courteous and even ran me back to the airport so I could look for my suitcase that the airline misplaced. He reminded me a lot of McLaren Motorsport CEO Zak Brown, which is my favorite Formula 1 team. 😂

10

Kim

Oct 13, 2023

·

Stayed 1 night

The beds were so comfortable which seems to be rare in any hotel room anywhere. The kitchen had everything you needed to cook a meal and the room was very roomy the prices were good too.

10

Tyra

Dec 28, 2024

·

Stayed 4 nights

Christmas stay. Room for was clean. A tad bit outdated. But comfortable.

10

Chadd

Dec 22, 2025

·

Stayed 1 night

This will probably become our hotel of choice when we need to stay a night fo a flight out of PDX. Super easy and friendly check-in, quiet, big room. Fit our family’s need perfectly.

4

Timothy

Aug 25, 2025

·

Stayed 1 night

The room is clean but a little bit dark, furniture is outdated. We were charged for toothbrush and toothpaste from the lobby store even though we never purchased anything. Although they finally gave us the refund after a few days but still trouble us.

10

Anna

Jun 17, 2025

·

Stayed 1 night

This hotel is perfectly fine. I know that might sound like a three star review - it's not. The rooms all have kitchenettes and for a family visiting Portland would be great value for the money. It's not in town but it's near the airport. You'll need a car to get around. It's a little on the older side, but it's clean and the rooms are big. There's even an ice maker in the fridges! You can borrow anything you'd need to cook a nice meal from the cabinets in the lobby and wash up in the dishwasher. It's not super fancy or flashy. It's not in the posh part of town. It's perfectly fine and it does that job very well.

10

Kestrel

Jun 27, 2025

·

Stayed 2 nights

The suites here are quiet, clean, and comfortable with everything you might need for a long stay. There's even a pantry in the room! If there's something you need but isn't provided in the room, like an air fryer, crock pot, or board games, check with the front desk because they probably have it to borrow. The staff is very efficient and and professional, the property is clean and well maintained, and the rooms are spacious and modern. No complaints at all from me, thanks for a great stay at a great price!

10

Christy

Feb 11, 2025

·

Stayed 14 nights

Very nice. All staff were exceptional and my room was fantastic and clean . Very comfortable bed. Only thing I would have loved to be able to watch my streaming services on the TV but seemed to be blocked. But a great 2 weeks non the less. Made me very comfortable and is close to the hospital my dad is in at the moment. Thank you to all staff.

6

fatima

Apr 9, 2025

·

Stayed 3 nights

I’ve stayed here a few times and this was the first time that I’ve received a room with so many issues. *ice maker broken in freezer *TV not working which I ended up fixing because they wanted me to move rooms at 10pm after a long day of travel

10

Kevin

Aug 5, 2025

·

Stayed 2 nights

Plenty of room for whole family. Like having a separate bedroom and a kitchen space.

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Service

Staff are routinely described as friendly, professional, and accommodating, with smooth check-ins. Some guests reported miscommunication or rigid policies around refunds, early check-in, or small requests.

Related guest reviews

2

Stephanie

Jun 10, 2024

·

Stayed 1 night

Wouldn’t let me check in early. Asked them to call me when my room was ready and they never did. Ended up checking in after 9pm. No tissues in my room which was strange. Are tissues a luxury now?

10

Grace

Sep 12, 2025

·

Stayed 2 nights

Everyone was super nice, room was clean and everything, could not have had a better experience.

10

Tracy L

Jun 8, 2025

·

Stayed 7 nights

Great hotel, lovely room, convenient for the airport. Staff were very friendly and professional. Would definitely stay here again.

2

Andrea

Mar 25, 2025

·

Stayed 2 nights

Parking is a NIGHTMARE, the staff has no customer service in sight

4

Jeff

Apr 9, 2023

·

Stayed 1 night

Stayed on nights before and after trip. First night, no coffee filters. I called front desk after I had changed for bed and a very early flight. The desk told me to come get some. So I got dressed again to go to lobby to get filters and back to room to u dress and go to sleep. Face it, all hotels in this price range are the same. It's the little things, like stocking filters or bringing them up to the room. Second night, I knew to ask. And again, no filters. Or ice. I wanted ice, the most basic hotel item. Like sheets. The ice maker in fridge was off. Called front desk. Apparently there IS NO ice maker in the building. No coffee. No ice. No return business. I will never waste my money here again. It's basic. Like expecting your meal to be hot. BTW I work in hospitality.

10

Jamie

Jan 30, 2025

·

Stayed 1 night

Quick stay to catch a flight the next day. Super friendly and helpful staff and check in. Agent helped me sign up for park and fly and made me feel comfortable about leaving my car while I was gone.

10

Emily

Sep 28, 2025

·

Stayed 1 night

Staff upgraded me to two beds at no cost! Everyone was polite and helpful!

10

Zaleen

Jun 8, 2025

·

Stayed 7 nights

It was amazing . The front desk was always so kind and helpful . The hotel itself is kinda pricy as well as the store they have in it BUT if you have the money to just spend I’d definitely recommend this hotel. Everything about it from the rooms, to the service, to the cleanliness is just 10/10 all around . My husband and I travel for work and we stayed here as long as we could before it got booked out . So get it before it’s filled ! Even the studio rooms are spacious , queen or king beds . The other actual bedrooms are even bigger I bet but if you’re wanting something spacious and doable in terms of price i recommend a king studio room!

2

Harish

Jul 22, 2025

·

Stayed 3 nights

Disappointed by Miscommunication and Lack of Transparency I recently stayed at this hotel and originally booked for three nights. However, due to a change in my plans, I needed to check out a night early. I informed the front desk about this change on the day of check-in, which was more than 48 hours before my original checkout date. The staff assured me that this would not be a problem given I am informing them in advance. Unfortunately, after I checked out, I was informed that the manager did not approve the refund, and therefore I would be charged for all three nights. This was not only disappointing but also frustrating. I followed the exact process that was instructed to me and communicated my change as early as possible. My main issue isn't with the refund itself, but with the false impression I was given that everything was taken care of. Had I been told up front that a refund wouldn’t be possible, I would have explored alternative options. Instead, I was misled and left with no choice at the last moment. I hope the hotel can improve its internal communication and be clear and upfront with guests about their policies, especially when it directly affects decision-making and costs.

10

debbie

Apr 22, 2023

·

Stayed 2 nights

Cory was our guy for check-in. And he was very attentive, and went the extra step to make sure we were happy.

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Location

Convenient for Portland International Airport with nearby shopping and dining; many guests used it for pre- or post-flight stays. Some mention a less polished surrounding area, though the property feels secure.

Related guest reviews

8

Roslyn

Sep 16, 2023

·

Stayed 5 nights

It was convenient as it was extremely close to the airport. The room and facility was clean.

10

ronald

Sep 20, 2024

·

Stayed 1 night

This is a great hotel near the airport. I recommend this for families or just business travellers. Has lots of amenities and is close to shopping & restaurants

8

Richard

Sep 27, 2024

·

Stayed 1 night

Nice property, great staff. A fewbrestaurants around, but you would need a car or shuttle to get a round

8

Penny

Oct 4, 2023

·

Stayed 1 night

Front desk personnel was very friendly and professional. Also, the room was very comfortable and clean. The facility is in a questionable neighborhood but the property is gated. Also, the rooms are cleaned with highly perfumed cleaners.

10

Suzanne

Jun 29, 2025

·

Stayed 1 night

We picked this hotel because it was close to the airport for our early flight in the morning.

6

Sandra

Sep 16, 2025

·

Stayed 3 nights

Very convenient to and from many placed many places Portland and especially the airport. even though they had shopping close and dining close by, take a car because you will encounter homeless in the vacant lot next

10

Chadd

Dec 22, 2025

·

Stayed 1 night

This will probably become our hotel of choice when we need to stay a night fo a flight out of PDX. Super easy and friendly check-in, quiet, big room. Fit our family’s need perfectly.

10

PHIL

Apr 6, 2024

·

Stayed 1 night

Perfect experience super close to the airport but didn’t hear a sound, excellent staff, room was clean and setup nicely, shopping and dining 1/2 mile away, all around very pleased!!

10

Anna

Jun 17, 2025

·

Stayed 1 night

This hotel is perfectly fine. I know that might sound like a three star review - it's not. The rooms all have kitchenettes and for a family visiting Portland would be great value for the money. It's not in town but it's near the airport. You'll need a car to get around. It's a little on the older side, but it's clean and the rooms are big. There's even an ice maker in the fridges! You can borrow anything you'd need to cook a nice meal from the cabinets in the lobby and wash up in the dishwasher. It's not super fancy or flashy. It's not in the posh part of town. It's perfectly fine and it does that job very well.

10

Traci

Feb 18, 2025

·

Stayed 1 night

Secure parking, clean, quiet, comfortable bed/pillows, close to airport and super reasonable.

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Dining

On-site 24/7 pantry is handy, though selection is limited, and several guests relied on nearby restaurants or in-room kitchens. A few were disappointed by missing coffee supplies or lack of water refill.

Related guest reviews

10

D

Jun 2, 2025

·

Stayed 3 nights

This is a quiet, well organized, newly updated hotel with a fabulous lobby, perfect for extended stays. They’ve thought of everything and the staff is so welcoming and professional. Some of the amenities like the washers and dryers in the laundry room could use an upgrade, and the little on site grocery store needs to expand its variety of products. Also, the fresh daily coffee they promise was not available, but the staff very kindly offered us instant coffee packets and hot water. This is a good hotel that could be an amazing hotel with just a few small changes. And the beds and linens are top of the line: best sleep ever after a long day in Portland!

10

Nicola

Jun 25, 2025

·

Stayed 2 nights

The washer and dryer was very convenient. Room was clean and well thought out. 24 hour store downstairs was a great idea! Parking was a little difficult, the spaces were small and too close together. It would work perfectly if everyone drove a small car…

10

ronald

Sep 20, 2024

·

Stayed 1 night

This is a great hotel near the airport. I recommend this for families or just business travellers. Has lots of amenities and is close to shopping & restaurants

4

Elise

Jul 23, 2025

·

Stayed 1 night

No water bottle re-fill station! I realize this might seem small, but not being able to re-fill water should truly be a standard hotel amenity. This made the stay challenging with kids (who drink a lot of water!)

10

Jessica

Feb 25, 2025

·

Stayed 1 night

Convenient when traveling to or from PDX. Accomodating staff. Clean modern rooms w kitchenette and desk/office space and chair. Decent selection of food items for purchase.

8

Mike

Dec 14, 2025

·

Stayed 1 night

Clean and decent room. There is a small kitchenette in case you want to cook a meal yourself. There are also appliances by the front desk that can be loaned out. There are a few places where you can also get something to eat.

10

KEVIN

May 22, 2023

·

Stayed 1 night

Me and my family love it . Next time i will reserve again .Have small kitchen We can warm our food

6

Diane

Aug 15, 2023

·

Stayed 2 nights

Lobby was very warm, facility was pretty clean overall, bed and pillows comfy. Full kitchenette with full size fridge, microwave, plus all dinnerware, coffe,etc needed for an overnight stay. I didnt see, but my other half said the toilet was not properly cleaned. The alarm clockwas plugged in but it was not functioning, reported immediately. Parking was is very tight. Little sketchy at night. 1st night we didn't have a car, so we walked across the street to Shari's for a late night meal, almost got jacked! Staff was friendly and good customer service. Just a place to lay your head at, then good to go.

4

Jeff

Apr 9, 2023

·

Stayed 1 night

Stayed on nights before and after trip. First night, no coffee filters. I called front desk after I had changed for bed and a very early flight. The desk told me to come get some. So I got dressed again to go to lobby to get filters and back to room to u dress and go to sleep. Face it, all hotels in this price range are the same. It's the little things, like stocking filters or bringing them up to the room. Second night, I knew to ask. And again, no filters. Or ice. I wanted ice, the most basic hotel item. Like sheets. The ice maker in fridge was off. Called front desk. Apparently there IS NO ice maker in the building. No coffee. No ice. No return business. I will never waste my money here again. It's basic. Like expecting your meal to be hot. BTW I work in hospitality.

2

Idrish

Sep 5, 2024

·

Stayed 2 nights

Nothing last and final will never stay there again period no room service no breakfast ontop of it all smell of dampness actually got sick

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AI-generated summary based on recent guest reviews

Month	Average price
January	$88
February	$95
March	$103
April	$116
May	$108
June	$136
July	$137
August	$137
September	$123
October	$112
November	$99
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $119	16 $110	17 $129	18 $132	19 $116
20 $103	21 $100	22 $125	23 $131	24 $131	25 $153	26 $153
27 $152	28 $153	29 $153	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
				1 $153	2 $153	3 $153
4 $123	5 $173	6 $171	7 $179	8 $167	9 $118	10 $126
11 $122	12 $146	13 $154	14 $163	15 $160	16 $134	17 $105
18 $134	19 $163	20 $183	21 $191	22 $177	23 $118	24 $139
25 $130	26 $137	27 $143	28 $182	29 $143	30 $110	31 $133

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Monthly average prices

About this property

Location

Room options

Studio Suite

Studio Suite, 1 Queen Bed, Roll-In Shower (Communications)

Suite, 1 Bedroom, Roll-In Shower (Communications)

Studio Suite, 1 King Bed, Roll-In Shower (Communications)

Studio, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Executive King One Bedroom Suite

Studio Suite, 1 Queen Bed

Suite, 1 Bedroom

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Studio Suite, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites Portland Airport by IHG

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Prices for upcoming dates