Is parking available at the hotel?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Pets are allowed with a fee of USD 45 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Waller, Texas, within a 15-minute drive of attractions such as Williiam Nicks Building and Zube Park. It is approximately 5.7 miles from The Rac and 7.2 miles from Yogi Bear's Jellystone Park.

Does the hotel have a swimming pool?

The hotel features an outdoor swimming pool, although operational hours and seasonal availability are not specified.

What are the hotel’s policies for guests staying with children?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for an additional fee. Rollaway beds are also available for a fee of USD 15 per night. Advance request or confirmation may be required.

Holiday Inn Express Hotel & Suites Waller

Average nightly price at Holiday Inn Express Hotel & Suites Waller by IHG by month, last 12 months (USD)
Month	Average price
January	US$80
February	US$94
March	US$95
April	US$87
May	US$95
June	US$84
July	US$90
August	US$82
September	US$98
October	US$100
November	US$111
December	US$80

What guests think

At Holiday Inn Express Hotel & Suites Waller by IHG, travelers often highlight friendly, efficient front-desk service and a convenient setting for local events, while overall experiences vary, balancing comfort and value against noticeable shortcomings in upkeep and operations.

Cleanliness feedback is split, with many clean rooms noted alongside strong musty odors, stained furnishings, and a few reports of pests. Breakfast reviews range from great and well stocked to cold, unavailable, or poorly timed, and facilities drew complaints about recurring elevator outages and occasional equipment issues. Rooms are comfortable for some, but others mention weak water pressure, humid or underperforming AC, and worn or broken fixtures. Expect friendly service and convenience, but consistency varies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews reported the elevator out of service during their stays; one guest also noted the laundry machines were not working. Some mentioned clean common areas, with an isolated report of overflowing trash.

Related guest reviews

2

Carolyn

2 Dec 2024

·

Stayed 2 nights

The elevator was out of service. I had to take the stairs to the 2nd floor to get to the 3rd floor where my room was. Room 316. I had knee surgery which made it difficult going up with luggage. The tub would not hold water. We had to wait until 3:00pm to check in but no towels. The air conditioner and telephone did not work in the room. This was the worst service that I have ever received and I come here every year for the festival.

6

Christopher

22 Nov 2024

·

Stayed 1 night

Not the cleanest hotel, odor was a bit odd in the building. And the elevator was not working.

6

Amanda

16 Dec 2024

·

Stayed 1 night

Few minor cleanliness issues and the room had a very weird smell - took me a while to get it aired out after turning on the AC. Elevator was broken so had to use the stairs.

10

Barbara

25 Nov 2023

·

Stayed 1 night

Very pleasant staff!! Clean facility! Easy checking and out. Accommodating staff!

4

Mary Carol

16 Apr 2023

·

Stayed 1 night

Convenient but overpriced;tub faucet broken; common area trash cans overflowing; breakfast foods not restocked

10

Oscar

10 May 2025

·

Stayed 1 night

Very clean and well maintained facility

6

Jack

17 Dec 2022

·

Stayed 1 night

The property was clean and accessible. The breakfast was very good. However, when I checked in, my room that I paid for in advance, room with King Bed, was not available. The receptionist had given it to some one else. So, I had a room with two queen beds. I don't understand how I can pay for something in advance, and then when I arrive, it has been given to someone else. Then, the receptionist said, and by the way, you won't be charged any more for it. Wow! I pay for a room in advance that I do not get and then get told that I will not be charged anymore for a room that I did not pay for, which I had not even asked for.

4

Karl

16 Dec 2024

·

Stayed 2 nights

Did not enjoy the stay, elevator did not work for the entire stay. Room was filthy and dirty. Walls had stains on them, chairs had stains on them, bathroom floor was sticky, blanket had holes in them and bleach stains, dresser drawers did not stay shut. Staff was not courteous!

2

Jordan

23 Jan 2025

·

Stayed 1 night

We had reservations but the man at the front desk had us and our friends who also had reservations waiting for 20-30 minutes. When we finally got irritated we were being ignored he stated he had more important things to do than check us in. The elevator was broke and there were teenagers running around well after quiet hours and nothing was being done. When checking out I walked up to the desk for them to look irritated that I was there and the breakfast that they advertised was “not available” that day. When we asked to speak to a manager since we were irritated we were told to call customer service but the number he gave us was a disconnected number. The room was very clean though!

10

Frank

31 Jul 2024

·

Stayed 4 nights

The washing machine and dryer were not working the entire time I was there. I was there for 5 days. It was inconvenient for many reasons.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while many guests found rooms and common areas clean, others reported strong musty or moldy odors, stained or sticky surfaces, and housekeeping not servicing rooms. A few reviews cited serious issues such as bed bugs or roaches.

Related guest reviews

4

Esau

20 Jul 2025

·

Stayed 3 nights

Spent 3 days, the room was not made once! Had to go and request towels myself. Toilet not cleaned. Trash not removed. In all, I had a bad experience.

2

Raymond

20 Jun 2025

·

Stayed 1 night

The room smelled horrible. Furniture needed cleaning... stains all over the Furniture. Carpet smelled. Breakfast looked as though it was left sitting out for hrs.

2

Waldon

22 May 2023

·

Roaches mildew very dissatisfied

10

Oscar

10 May 2025

·

Stayed 1 night

Very clean and well maintained facility

2

Daly

29 Aug 2025

·

Stayed 3 nights

The sheets had blood on them! The room smell like dead cats and we had two rooms dropping my daughter off to college. Definitely will be requesting a refund.

10

Vicki

26 May 2025

·

Stayed 1 night

Friendly, helpful staff, very updated and clean. Great value for the price

10

Guillermo

10 Dec 2025

·

Stayed 1 night

Clean room very comfy

2

Morgan

22 Aug 2025

·

Stayed 2 nights

Bed bugs bed bugs bed bugs in all) the rooms I showed the manager the bed bug and he asked me if I brought it t the hotel I came straight from the airport then he said said he would refund me and I’d have to leave with my three young kids at 11 pm at night in a town I know nothing about

4

Lauren

21 Jul 2025

·

Stayed 2 nights

At check in we were greeted by a very friendly staff. Went straight to our room to drop off our bags. Hallways, and main lobby were very clean. All looked in good order. Went to the restroom in our suite and it was filthy. I was going to just let it go thinking it was old but then I found a pile of hair on the bathroom floor and that did it for me. When we left for the evening I mentioned that our bathroom might have missed getting cleaned between guests. The one gal at the office just said “oh no” while a man just replied “we will take care of it”. Not sure it was taken care of or cleaned but the pile hair was gone when we got back and some towels rearranged. Your guess is as good as mine at what got cleaned. The breakfast was ok. My kids were happy. We were in town for baseball and picked this motel based off reviews. After spending time in the room to look around: walls were filthy. Ceilings were filthy. How does that happen? Just a solid layer of filth. I wore my shoes in the room. The only thing that seemed clean was the bed sheets. Thank goodness. AC rattled all night. Room was muggy and I feel like it probably has mold. Our friends stayed here as well and they said their room was fine. So maybe just the suites need help.

10

DANIEL

26 Feb 2023

·

Stayed 1 night

The check in was smooth and the front desk staff was very friendly. Room is nice and clean and smells great.

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Rooms

Rooms are generally comfortable with several praising the beds, but recurring issues include weak or inconsistent water pressure, AC that struggles to cool or dehumidify, dim or missing lighting, and worn or broken fixtures.

Related guest reviews

2

Carolyn

2 Dec 2024

·

Stayed 2 nights

The elevator was out of service. I had to take the stairs to the 2nd floor to get to the 3rd floor where my room was. Room 316. I had knee surgery which made it difficult going up with luggage. The tub would not hold water. We had to wait until 3:00pm to check in but no towels. The air conditioner and telephone did not work in the room. This was the worst service that I have ever received and I come here every year for the festival.

8

Kevin

27 May 2024

·

Stayed 2 nights

The only reason I am giving 4 stars is because the shower head was janky at best. No matter the setting it was awful. I tried to change rooms but they were full and unable to accommodate me and my wife. The breakfast was really nice and the coffee was hot.

6

Bob

30 Mar 2025

·

Stayed 1 night

The rod for the shower curtain was sagging badly and the curtain wouldn't stay put. I also noticed some areas of the carpet that needed some repairs. The room looked worn.

10

Tracie

8 Sept 2025

·

Stayed 1 night

Check in was quick and easy. We stayed here for a football game at Prairie View A&M.The beds were a little lumpy, but I slept well and appreciated the two kids of pillows offered (soft/firm). The bathroom was stocked with all Dove products. The in room coffee bar was stocked with everything needed for cup of coffee to go. I didn’t try the breakfast buffet, but I did see some of the pastries offered, and they looked tasty. I would recommend this stay to anyone looking for a close, clean, and convenient option.

4

Abigail

26 Jun 2025

·

Stayed 1 night

It's hard to say the actual condition of our room due to the lack of light. The recessed can light at the entry did not have a bulb and there were only 2 lamps. The bathroom floor was sticky and unclean.

10

Stacey

28 May 2023

·

Stayed 1 night

Very nice. AC could have been colder

10

Madelyn

1 Nov 2025

·

Stayed 1 night

We stayed for one night. The staff at check in were very friendly and informative. Our room was very clean. My family was had a comfortable and warm sleep. The breakfast we had in the morning was good as well. Staff made sure everything was well stocked and replenished items in a timely manner. The selection of food items was great. There was something for everyone in my family. Checkout was a smooth and easy process. Staff at checkout were very friendly as well. Would definitely return to this location in the future.

8

stephanie

24 Jul 2024

·

Stayed 1 night

It was ok the air could have been better

4

Lauren

21 Jul 2025

·

Stayed 2 nights

At check in we were greeted by a very friendly staff. Went straight to our room to drop off our bags. Hallways, and main lobby were very clean. All looked in good order. Went to the restroom in our suite and it was filthy. I was going to just let it go thinking it was old but then I found a pile of hair on the bathroom floor and that did it for me. When we left for the evening I mentioned that our bathroom might have missed getting cleaned between guests. The one gal at the office just said “oh no” while a man just replied “we will take care of it”. Not sure it was taken care of or cleaned but the pile hair was gone when we got back and some towels rearranged. Your guess is as good as mine at what got cleaned. The breakfast was ok. My kids were happy. We were in town for baseball and picked this motel based off reviews. After spending time in the room to look around: walls were filthy. Ceilings were filthy. How does that happen? Just a solid layer of filth. I wore my shoes in the room. The only thing that seemed clean was the bed sheets. Thank goodness. AC rattled all night. Room was muggy and I feel like it probably has mold. Our friends stayed here as well and they said their room was fine. So maybe just the suites need help.

8

Whitney

29 Jul 2025

·

Stayed 1 night

This location was good for my overnight stay. Unfortunately, the water pressure was very low. Other than that, my stay was okay.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, helpful, and efficient at check-in, though experiences vary. Some guests reported poor follow-up, inflexibility or rudeness, billing/receipt problems, and rushed checkout practices.

Related guest reviews

2

Chaya

14 Jan 2024

·

Stayed 3 nights

Manager unresponsive to concerns. Poor follow up and professionalism absent.

8

Greg

21 Jun 2024

·

Stayed 1 night

The staff was great.

10

cathy

1 Dec 2025

·

Stayed 1 night

The trip was due to a death in the family. I needed to upgrade from a King to a queen double and they did it without any issues

10

Floyd

15 Dec 2022

·

Stayed 19,336 nights

Staff was friendly and accommodating

10

Justus

15 Sept 2025

·

Stayed 4 nights

The staff was extremely helpful and pleasant

8

Candy

6 Aug 2024

·

Stayed 1 night

They would not give me a receipt because I booked with a third party (hotels.com). They charged me $40.00 for an incidentals fee which I have never ever been charged staying at a Holiday Inn/Express. They would not give me a receipt for this either. They said it would be sent back to my card but it would take 3-5 days. They should have been able to give me something reflecting everything they said. I wont stay there again!!

10

Vicki

26 May 2025

·

Stayed 1 night

Friendly, helpful staff, very updated and clean. Great value for the price

2

Jordan

23 Jan 2025

·

Stayed 1 night

We had reservations but the man at the front desk had us and our friends who also had reservations waiting for 20-30 minutes. When we finally got irritated we were being ignored he stated he had more important things to do than check us in. The elevator was broke and there were teenagers running around well after quiet hours and nothing was being done. When checking out I walked up to the desk for them to look irritated that I was there and the breakfast that they advertised was “not available” that day. When we asked to speak to a manager since we were irritated we were told to call customer service but the number he gave us was a disconnected number. The room was very clean though!

2

Bobby

4 Apr 2025

·

Stayed 2 nights

breakfast late and put up early, check out is 11 and at 11:01 they beating on your door. Along with while cleaning up to 11 they are banging on walls and slamming doors. Not a customer friendly place 😒

10

Traci

4 May 2025

·

Stayed 1 night

Very friendly employees. Will definitely stay again.

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Location

The location is convenient for Highway 290 and nearby events like Prairie View A&M and local sports, and a few guests felt safe. Some noted limited nearby restaurant options.

Related guest reviews

10

MIKE

26 Mar 2025

·

Stayed 1 night

Not enough restaurants to choose from

8

Dakota

27 May 2024

·

Stayed 1 night

Good area to stay for night whilst in town working.

10

Sumit Kumar

27 May 2025

·

Stayed 3 nights

Location

10

Tracie

8 Sept 2025

·

Stayed 1 night

Check in was quick and easy. We stayed here for a football game at Prairie View A&M.The beds were a little lumpy, but I slept well and appreciated the two kids of pillows offered (soft/firm). The bathroom was stocked with all Dove products. The in room coffee bar was stocked with everything needed for cup of coffee to go. I didn’t try the breakfast buffet, but I did see some of the pastries offered, and they looked tasty. I would recommend this stay to anyone looking for a close, clean, and convenient option.

10

Zeeshan

14 Oct 2023

·

Stayed 1 night

It is close to cricket ground and nicely located

10

Ellen

28 Nov 2023

·

Stayed 2 nights

conveniently located

8

Stephen

28 Apr 2025

·

Stayed 2 nights

Felt safe and we were comfortable.

10

Charlette

16 Apr 2023

·

Stayed 1 night

Comfortable bed - adequately cleaned - convenient location

10

Cameron

6 Feb 2023

·

Stayed 1 night

Although off the beaten path of being adjacent to 290 E. I would stay here again. The comfort, the cleanliness, the ambience of the facility created a welcoming atmosphere. Kudos!

6

Maria

24 Mar 2025

·

Stayed 1 night

I recently stayed at this hotel, and while the location was extremely convenient (just four minutes from my event), the overall experience was underwhelming for the price. The check-in process was smooth and efficient, which I appreciated. However, the hallways on the second floor had a strong, distinctive odor that was hard to ignore, and unfortunately, my room had a similar issue. It smelled musty, almost like there was mold in the walls. The shower water never got very hot, the pressure was low, and the temperature didn't stay warm for long. Additionally, despite setting the air conditioner to a low temperature and high fan speed, the room remained humid, making it uncomfortable. If someone chooses to stay here, I'd recommend bringing an air purifier or something to help with the air quality. I haven't stayed at other hotels in Waller, so I can't compare, but if I revisit the area, I will likely opt to drive a little farther for better accommodation. Overall, I'd rate this hotel 2 to 3 stars.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed it and found items well stocked, while others found it cold, unavailable, not restocked, or poorly timed; one guest disliked the slow pancake machine.

Related guest reviews

10

Kyrone

17 Nov 2025

·

Stayed 2 nights

Room was clean staff was nice and the breakfast was great

8

Kevin

27 May 2024

·

Stayed 2 nights

The only reason I am giving 4 stars is because the shower head was janky at best. No matter the setting it was awful. I tried to change rooms but they were full and unable to accommodate me and my wife. The breakfast was really nice and the coffee was hot.

4

Mary Carol

16 Apr 2023

·

Stayed 1 night

Convenient but overpriced;tub faucet broken; common area trash cans overflowing; breakfast foods not restocked

10

Madelyn

1 Nov 2025

·

Stayed 1 night

We stayed for one night. The staff at check in were very friendly and informative. Our room was very clean. My family was had a comfortable and warm sleep. The breakfast we had in the morning was good as well. Staff made sure everything was well stocked and replenished items in a timely manner. The selection of food items was great. There was something for everyone in my family. Checkout was a smooth and easy process. Staff at checkout were very friendly as well. Would definitely return to this location in the future.

4

Andrew

16 Dec 2022

·

Stayed 19,341 nights

Breakfast was cold....

2

Jordan

23 Jan 2025

·

Stayed 1 night

We had reservations but the man at the front desk had us and our friends who also had reservations waiting for 20-30 minutes. When we finally got irritated we were being ignored he stated he had more important things to do than check us in. The elevator was broke and there were teenagers running around well after quiet hours and nothing was being done. When checking out I walked up to the desk for them to look irritated that I was there and the breakfast that they advertised was “not available” that day. When we asked to speak to a manager since we were irritated we were told to call customer service but the number he gave us was a disconnected number. The room was very clean though!

2

Bobby

4 Apr 2025

·

Stayed 2 nights

breakfast late and put up early, check out is 11 and at 11:01 they beating on your door. Along with while cleaning up to 11 they are banging on walls and slamming doors. Not a customer friendly place 😒

10

sarah

8 Oct 2023

·

Stayed 1 night

Rooms were great. Breakfast was great. The staff was nice and well organized.

10

Jesse

22 Oct 2023

·

Stayed 1 night

Staff was excellent the room was excellent and clean. Breakfast was awesome and on point.

8

Rebecca

23 Nov 2025

·

Stayed 1 night

Staff and room Was lovely. The breakfast was not great. I would ditch the robot pancake maker it was slow and confusing get a few waffle makers or have pre made pancakes

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $127	3 $145
4 $86	5 $90	6 $90	7 $90	8 $90	9 $163	10 $166
11 $90	12 $90	13 $90	14 $93	15 $105	16	17
18 $95	19 $90	20 $90	21 $90	22 $90	23 $163	24 $143
25 $76	26 $99	27 $88	28 $88	29 $88	30 $143	31 $143

Holiday Inn Express Hotel & Suites Waller by IHG

Prices for Holiday Inn Express Hotel & Suites Waller by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility Accessible)

Standard Room

Suite, 1 Bedroom

Standard Room, 1 King Bed

Room, 2 Queen Beds, Mobility Accessible (Communications)

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility Accessible)

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility Accessible)

Guest reviews of Holiday Inn Express Hotel & Suites Waller by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Waller by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $106	26 $116
27 $94	28 $92	29 $85	30 $83