Park Hotel

Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.

the fridge inside the room was not functioning properly. I got electric shock when I touched it.

As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.

Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands

Nothing has provided. No kettle and no tv no cups

Budget place. Don't expect anything. Free parking. Clean enough.

Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well

Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.

No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily

Easy parking

Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay .

Very clean

I need a refund for this stay immediately. Service was terrible staff were dismissive and it was disgustingly dirty didn’t even stay in the room. Left after booking it

Dirty and smelly

Rat and roach infested found needles in drawers and under the bed staff were rude and not helpful couldn’t pay me to stay here

It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.

Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands

The property was not clean. There was Gas smell on my landing. The floors of the room were so uneven that I hurt my ankle badly. The staff is quite rude.

Bathroom smells lile ciharette.

Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)

The worst hotel have been in my entire life. I was so disappointed the first night. Was a disaster couldn’t have a shower in the shower area it stunk. The drainage from the shower area really was. Smelling. They moved us to a next room where an encountered Flies. . I had to go outside and get fly killer at 11 at night. The third night. We could not sleep 2.25 in the morning Somebody visited the room next-door and they talked till 430 in the morning. For sure, this is the worst hotel I have ever been to in my life . The pillars were so hard that they could not be slept on. There was no headboard absolutely dreadful.

Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.

Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.

You need to change your pillows mate

It was a nightmare to spend the night, the room was extremely smelly, stuffy and people were smoking like hell. So much of noise. The room was just miserable with unbearable smell. No chair nothing. Just bed. No toiletries, not even toilet paper. No water to drink. It was the worst experience of my life that I stayed in this hotel. We couldn't sleep whole night and we just rushed as early as possible in the morning. Worst experience ever, don't stay in such weird hotel.

Great place to stay. I have been before. Clean, friendly staff and has all the amenities. Free parking onsite as well

I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom

Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,

Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.

Good for the price but the walls must be thin so you can hear the conversations of people in the next room very easily.

I didn’t even stay there,and didn’t get a refund. I had to go to another hotel. Staff was rude at receprion. Im gonna need my money back.

Hotel room was not ready at 8 30 pm said it needed cleaning. Made me pay £100 deposit which is not returned to my bank till 7 working days .lucky that then sent us to a different sister hotel witch was better.hope the £100 get returned in 7 working days . please avoid this hotel.

We were sent to another hotel as our room was not ready. Most inconvenient.

Parking was a farce, but staff did open the back gate to let us park on site as all other spaces were taken up. Room was in a poor state, ripped chairs, rat poison boxes, paper thin pillows. Pictures on the website were not representative of the hotel today, it has deteriorated significantly. Work was also going on in the hotel, with lots of shouting, banging and drilling going on. We got out our room and dust sheets had been put down and all the walks were wet with paint. We weren’t told of any work taking place in advance. The first receptionist we met was nice and helped with getting the security guard to open the back gate to park, and when we asked for more pillows said he’d get the sister hotel to send some over, unfortunately the receptionists on after him around midnight were much less helpful, when I told them that I was there to collect the pillows that should have arrived and they told me that there would definitely mot be pillows arriving from the sister hotel at such a time and instead offered extra towels.

As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.

Unfortunately since I left on the still Not have received my deposit back called them a few times keep being told it should be pending this was nearly 2 and half weeks ago

Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,

On arrival we were told that we will be accommodated to the 'sister hotel' on a different location as they were fully booked. Check in was absolutely chaotic. Sister hotel was brittania, which is known to be the worst hotel in the UK. We had the WORST night ever! The springs in the mattress were poking out, the room was in a loft on the top floor. We had two kids with us who kept on crying because the beds were actually hurting their backs. We asked the hotel for pillows when we arrived at 4pm and were promised that we will get them in the room when we come back. When we came to sleep there were no pillows, the ones in the room were more like pillow covers with no filling at all! Broken chair kept inside the room which was a hazard for my toddler! It nearly fell on him, thankfully I caught it in time. My husband kept insisting at the reception that we need pillows and he point blank refused. in the end we piled up towels to keep under our heads! The worst night we have ever spent in a hotel! NEVER EVER BOOK WITH THEM!

No iron in room. Arrived at midnight and found a man at reception sleeping and snoring heavily

I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!

Property is Very Convenient and safe Thank you

Parking was easy , a lot of shops, nearby and easily accessible public transport. we booked a family and a triple room. Triple room was terrible with only beds in a small box room, had to keep luggage on floor. They changed room next day after complaint. Mattresses were very poor quality and could be improved. Over all our stay was ok as we chose it due to shops and nearby tube station.

Its what we needed for the night, it was cheap and close to where we needed to go to. However: the receptionist at the first point was very curt with us When we tried to check in, we were informed that we were not staying there but somewhere completely different. She handed us an address card and told me to 'go there'. The place we went was better and quieter, the receptionists there were very friendly and helpful.

Very cheap London hotel, easy walk to town and station, free parking outside hotel. Clean small basic room, but worth what you pay.

Appeared family friendly - saw a few families at the hotel. Had a twin room and smaller bed was a little hard (but some people may prefer that). Staff very friendly Lots of plug sockets to cater for all electrical needs. Not too far from shopping area and 2 different subway stations, with bus stops directly outside the hotel as well.

When we arrived we were told we would be staying im the sister hotel,which was a few mins drive away. The staff in the sister hotel were very polite and checked us in quickly. Our room was standard and smelt clean but the carpet dressing table and walls were covered in marks and stains,which is not what you expect to see. It needs decorating and updating. Location was ideal for where we were going

Good priced and only a short tube ride into central. Staff was very helpful and friendlt. Each day would return from being out to find fresh towels and toilet rolls replenished without primptinf. Gr3at service

The reception is awful, the advertising is misleading, there is no restaurant or dinner service, the hotel is very dirty, the room is boxes small 45cm width windows and only the top window can be open, no curtain so woken up early no tea and coffe available in the room . Fir the price you can gind better hotel. NOT recommend and after 3 days still still vaiting for the refund of my deposite

As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.

Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands

Nothing has provided. No kettle and no tv no cups

Was told we would get breakfast in an email, but no breakfast was available! Misleading info!