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Best Western Decatur Inn


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Great care is taken to ensure guests experience comfort through top-notch services and amenities.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including expre...
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From

US$93
/ night

Guest reviews

4

Joshua

IAN-logo

4 May 2026

·

Stayed 2 nights

We recently stayed at a Best Western in Decatur, and unfortunately the experience was disappointing from start to finish. From the moment we checked in at 10 PM, the front desk clerk made us feel like we were an inconvenience. She had a sarcastic, dismissive attitude instead of being welcoming. The room itself was in decent shape, but when we took a shower, the tub would not drain properly. We reported it to the front desk and were told that “all the tubs are designed that way,” which didn’t make much sense. The biggest issue was breakfast. The hotel advertises breakfast from 6–10 AM, but when we went down at 8 AM, nothing was available—not even coffee. The manager on duty said everything was down. While things happen and we understand that, we were told it would be resolved the next day. The following morning, the same issue occurred. At 6 AM, nothing was ready, and by 6:45 we were told there would be no breakfast again. The only option offered was coffee they had purchased from Circle K across the street. To top it off, when we checked out, there was no one at the front desk for over 30 minutes, so we ended up leaving our key cards on the counter and leaving. Overall, between the poor service, lack of basic amenities, and unfulfilled promises, this stay fell well below expectations.
We recently stayed at a Best Western in Decatur, and unfortunately the experience was disappointing from start to finish. From the moment we checked in at 10 PM, the front desk clerk made us feel like we were an inconvenience. She had a sarcastic, dismissive attitude instead of being welcoming. The room itself was in decent shape, but when we took a shower, the tub would not drain properly. We reported it to the front desk and were told that “all the tubs are designed that way,” which didn’t make much sense. The biggest issue was breakfast. The hotel advertises breakfast from 6–10 AM, but when we went down at 8 AM, nothing was available—not even coffee. The manager on duty said everything was down. While things happen and we understand that, we were told it would be resolved the next day. The following morning, the same issue occurred. At 6 AM, nothing was ready, and by 6:45 we were told there would be no breakfast again. The only option offered was coffee they had purchased from Circle K across the street. To top it off, when we checked out, there was no one at the front desk for over 30 minutes, so we ended up leaving our key cards on the counter and leaving. Overall, between the poor service, lack of basic amenities, and unfulfilled promises, this stay fell well below expectations.

8

Rebecca

IAN-logo

30 Apr 2026

·

Stayed 1 night

This hotel was clean staff was friendly and breakfast was good.
This hotel was clean staff was friendly and breakfast was good.

10

Dennis

IAN-logo

21 Apr 2026

·

Stayed 1 night

Staff was pleasant and efficient. The motel outside was very clean and modern. It appeared the motel.had just done some extensive remodeling. Inside it was very modern and exceptionally clean. The same could be said for the room. Plenty of towels and the shower had 3 containers of body soap, shampoo and conditioner affixed to the wall. Bed was great. Overall the motel was top rate and i highly recommend it.
Staff was pleasant and efficient. The motel outside was very clean and modern. It appeared the motel.had just done some extensive remodeling. Inside it was very modern and exceptionally clean. The same could be said for the room. Plenty of towels and the shower had 3 containers of body soap, shampoo and conditioner affixed to the wall. Bed was great. Overall the motel was top rate and i highly recommend it.

10

Tim

IAN-logo

16 Apr 2026

·

Stayed 1 night

Breakfast had a pan cake machine
Breakfast had a pan cake machine

10

Venetia

IAN-logo

11 Apr 2026

·

Stayed 1 night

Extremely clean, breakfast was good and very friendly staff!
Extremely clean, breakfast was good and very friendly staff!

600 W Hale Ave, Decatur, Texas, United States of America

Location

Located in Decatur, Best Western Decatur Inn is in the historical district. Wise County Heritage Museum and Bridgeport Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Decatur Golf Club and Bridgeport Country Club.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 11:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs

Complimentary on-site parking is available for guests. However, parking is limited, so it is advisable to arrive early.


A complimentary breakfast is provided each morning, allowing guests to start their day with a delightful meal.


Check-in is available from 3:00 PM, and check-out is required by 11:00 AM. Early or late check-in/check-out may be requested, but availability is not guaranteed.


The hotel offers accessible features including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Situated in Decatur, the hotel is in the historical district, close to cultural highlights such as the Wise County Heritage Museum and Bridgeport Heritage Museum. It is also near Decatur Golf Club and Bridgeport Country Club.


Yes, the hotel features an indoor swimming pool, providing a relaxing space for guests to unwind. The pool is available for use during operational hours.


Children are welcome at the hotel, and kids can stay for free up to a certain age, making it a family-friendly option.


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