Hotel Revolución

Staff: The staff that I met during my stay at the hotel were very friendly and easy to communicate with making my check in and check out a breeze. The big issue I had with the staff was over the phone when I was trying to let them know that I would be arriving a few hours past the check-in time. The response I got and I\'m assuming that they didn\'t want to bother speaking with me even though the staff on the phone knew English. Before I could even finish talking...I was told that there was no room available even though my app clearly shows 7 rooms available. Very unprofessional and if hospitality isn\'t what you wanted. Simply don\'t work there! Facility: The hotel is what I about expected from a 2-3 star hotel with basic amenities. There isn\'t anything that stand out nor is there anything bad about the place. I choose the "balcony" the one with the floral grass background and swing. The balcony is nice in a sense that you can unwhine afterwards before heading to bed. Location: Hotel Revolucion is located in the main street where all the attractions happen. Being conveniently located at the center making navigating a breeze but the biggest ding is that this hotel also happens to be right next to a lounge/club and on the weekends...it does not closed until 4-5am in the morning. Yeah, that is a big deal breaker. Being in my room feeling the bass and music through the walls made sleeping was just impossible. I will either choose a room in the back or a different hotel next time.

The view is beautiful, but the service is real port they didn’t clean. My room is really really bad service in there the television no reception

I had previously booked for a junior suite 2 hours before my arrival got a message saying I no longer had that room and was offered a 2 bed room which I was okay with since I didn’t have a back up plan upon arrival front desk tells me we no longer have your room or have any rooms available then I showed him the email saying I had a 2 bed room and he said oh I see ok and he gave us a 2 bed which was horrible the building itself needs a lot of maintenance tv didn’t work bed sheets smelled really bad and for deposit they wanted to keep my ID

No heater or A/C.so it was a lil cold at night..And the shower was warm water at best.But ive upgrade to a better room on a previous trip,and that room was a lot better

Very unprofessional, after a long trip my friend and i arrived to check in and they had given my room to the person that stood the night before and wanted to extend their stay even though it was already booked. Then they said we could get 2 rooms but have to pay the extra even though it was the hotels error, i cancelled my reservation and will never stay there or recommend anyone to stay there, first and last experience with this hotel and it was horrible.