Navona Nice Room

Jennifer made the greatest effort to accommodate us when we arrived, since the room was not ready. The rest of the days floor was not swepted or mopped . Requested room with jacuzzi . The buttons on panel were unfunctional . For frequency of people she stay the owner needs to make updates. Overall, hotel is central to Vatican and the coliseum which made it easy to reach areas. Jennifer charisma and hospitalty made the stay enjoyable .

Engaged and helpful staff, clean rooms, nice strong shower, situated on a small piazza above four restaurants, great for the zvaticsn, campo du Fiori, piazza navona, pantheon, largo d’argentino, excellent base.

This was a HORRIBLE experience. Starting: check in - I made the reservation for my husband and my stepdaughter and upon arrival, they struggled to find the door. Given that I had made the reservation, I contacted the hotel number and the gentleman was LESS than helpful, was so rude about my contacting him (versus my husband) and was super rude about the entire check in process. My husband and stepdaughter were stuck in the lobby of the hotel (you press a button to get in) and the button wasn't working, so they were stuck between the entry doors and the metal doors that buzz you in. Later the front clerk said that the button wasn't working and she didn't know why and the number to the main hotel ISN'T EVEN ON SITE. Then in the 100+ degree weather, they kept turning off the air unit when they cleaned the room and they'd open the windows so when they returned to the room, the AC didn't have a chance to keep up and they were miserable in the heat wave even though we had a hotel room with an AC unit. The whole experience for all 3 nights was abismal. Save your money. Go anywhere else but here.

The host Monica was incredible, friendly, and helpful 😊

Easy walk to sights, bus and train. Location was perfect.